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CONTRACT 5724 Professional Services Agreement CLOSEDAgreement No. 5724 Agreement No. r PROFESSIONAL SERVICES AGREEMENT .. BETWEEN THE CITY OF EL SEGUNDO AND RAFTELIS FINANCIAL CONSULTANTS, INC. This AGREEMENT is made and entered into this 4th day of June, 2019, by and between the CITY OF EL SEGUNDO, a municipal corporation and general law city ("CITY") and RAFTELIS FINANCIAL CONSULTANTS, INC., ("CONSULTANT"). The parties agree as follows: 1. CONSIDERATION. A. As partial consideration, CONSULTANT agrees to perform the work listed in the SCOPE OF SERVICES, below; B. As additional consideration, CONSULTANT and CITY agree to abide by the terms and conditions contained in this Agreement; C. As additional consideration, CITY agrees to pay CONSULTANT a sum not to exceed Ninety Eight thousand, Eight hundred forty-five dollars ($98,845) for CONSULTANT's services. CITY may modify this amount as set forth below. Unless otherwise specified by written amendment to this Agreement, CITY will pay this sum as specified in the attached Exhibit "A," which is incorporated by reference. 2. SCOPE OF SERVICES. A. CONSULTANT will perform services listed in the attached Exhibit "A," which is incorporated by reference. B. CONSULTANT will, in a professional manner, furnish all of the labor, technical, administrative, professional and other personnel, all supplies and materials, equipment, printing, vehicles, transportation, office space and facilities, and all tests, testing and analyses, calculation, and all other means whatsoever, except as herein otherwise expressly specified to be furnished by CITY, necessary or proper to perform and complete the work and provide the professional services required of CONSULTANT by this Agreement. 3. PERFORMANCE STANDARDS. While performing this Agreement, CONSULTANT will use the appropriate generally accepted professional standards of practice existing at the time of performance utilized by persons engaged in providing similar services. CITY will continuously monitor CONSULTANT's services. CITY will notify CONSULTANT of any deficiencies and CONSULTANT will have fifteen (15) days after such notification to City of EI Segundo Professional Services (REV 2018.05) Page 1 of 11 Agreement No. 5724 Agreement No. cure any shortcomings to CITY's satisfaction. Costs associated with curing the deficiencies will be borne by CONSULTANT. 4. PAYMENTS. For CITY to pay CONSULTANT as specified by this Agreement, CONSULTANT must submit a detailed invoice to CITY which lists the hours worked and hourly rates for each personnel category and reimbursable costs (all as set forth in Exhibit "A") the tasks performed, the percentage of the task completed during the billing period, the cumulative percentage completed for each task, the total cost of that work during the preceding billing month and a cumulative cash flow curve showing projected and actual expenditures versus time to date. 5. NON -APPROPRIATION OF FUNDS. Payments due and payable to CONSULTANT for current services are within the current budget and within an available, unexhausted and unencumbered appropriation of the CITY. In the event the CITY has not appropriated sufficient funds for payment of CONSULTANT services beyond the current fiscal year, this Agreement will cover only those costs incurred up to the conclusion of the current fiscal year. 6. FAMILIARITY WITH WORK. A. By executing this Agreement, CONSULTANT agrees that it has: Carefully investigated and considered the scope of services to be performed; Carefully considered how the services should be performed; and iii. Understands the facilities, difficulties, and restrictions attending performance of the services under this Agreement. B. If services involve work upon any site, CONSULTANT agrees that CONSULTANT has or will investigate the site and is or will be fully acquainted with the conditions there existing, before commencing the services hereunder. Should CONSULTANT discover any latent or unknown conditions that may materially affect the performance of the services, CONSULTANT will immediately inform CITY of such fact and will not proceed except at CONSULTANT's own risk until written instructions are received from CITY. 7. TERM. The term of this Agreement will be from June 4, 2019, to September 30, 2020. Unless otherwise determined by written amendment between the parties, this Agreement will terminate in the following instances: A. Completion of the work specified 'in Exhibit "A"; City of EI Segundo Professional Services (REV 2018.05) Page 2of11 Agreement No. 5724 Agreement No. B. Termination as stated in Section 15. 8. TIME FOR PERFORMANCE. A. CONSULTANT will not perform any work under this Agreement until: CONSULTANT furnishes proof of insurance as required under Section 22 of this Agreement; and CITY gives CONSULTANT a written notice to proceed. B. Should CONSULTANT begin work written authorization to proceed, CONSULTANT's own risk. on any phase in advance of receiving any such professional services are at 9. TIME EXTENSIONS. Should CONSULTANT be delayed by causes beyond CONSULTANT's control, CITY may grant a time extension for the completion of the contracted services. If delay occurs, CONSULTANT must notify the Manager within forty-eight (48) hours, in writing, of the cause and the extent of the delay and how such delay interferes with the Agreement's schedule. The Manager will extend the completion time, when appropriate, for the completion of the contracted services. 10. CONSISTENCY. In interpreting this Agreement and resolving any ambiguities, the main body of this Agreement takes precedence over the attached Exhibit; this Agreement supersedes any conflicting provisions. Any inconsistency between the Exhibits will be resolved in the order in which the Exhibits appear below: A. Exhibit: A: Proposal for Services/Scope of Work. 11. CHANGES. CITY may order changes in the services within the general scope of this Agreement, consisting of additions, deletions, or other revisions, and the contract sum and the contract time will be adjusted accordingly. All such changes must be authorized in writing, executed by CONSULTANT and CITY. The cost or credit to CITY resulting from changes in the services will be determined in accordance with written agreement between the parties. 12.TAXPAYER IDENTIFICATION NUMBER. CONSULTANT will provide CITY with a Taxpayer Identification Number. 13. PERMITS AND LICENSES. CONSULTANT, at its sole expense, will obtain and maintain during the term of this Agreement, all necessary permits, licenses, and certificates that may be required in connection with the performance of services under this Agreement. 14. WAIVER. CITY's review or acceptance of, or payment for, work product prepared by CONSULTANT under this Agreement will not be construed to operate as a waiver of City of EI Segundo Professional Services (REV 2018.05) Page 3 of 11 Agreement No. 5724 Agreement No. any rights CITY may have under this Agreement or of any cause of action arising from CONSULTANT's performance. A waiver by CITY of any breach of any term, covenant, or condition contained in this Agreement will not be deemed to be a waiver of any subsequent breach of the same or any other term, covenant, or condition contained in this Agreement, whether of the same or different character. 15. TERMINATION. A. Except as otherwise provided, CITY may terminate this Agreement at any time with or without cause. B. CONSULTANT may terminate this Agreement at any time with CITY's mutual consent. Notice will be in writing at least thirty (30) days before the effective termination date. C. Upon receiving a termination notice, CONSULTANT will immediately cease performance under this Agreement unless otherwise provided in the termination notice. Except as otherwise provided in the termination notice, any additional work performed by CONSULTANT after receiving a termination notice will be performed at CONSULTANT's own cost; CITY will not be obligated to compensate CONSULTANT for such work. D. Should termination occur, all finished or unfinished documents, data, studies, surveys, drawings, maps, reports and other materials prepared by CONSULTANT will, at CITY's option, become CITY's property, and CONSULTANT will receive just and equitable compensation for any work satisfactorily completed up to the effective date of notice of termination, not to exceed the total costs under Section 1(C). E. Should the Agreement be terminated pursuant to this Section, CITY may procure on its own terms services similar to those terminated. F. By executing this document, CONSULTANT waives any and all claims for damages that might otherwise arise from CITY's termination under this Section. 16.OWNERSHIP OF DOCUMENTS. All documents, data, studies, drawings, maps, models, photographs and reports prepared by CONSULTANT under this Agreement are CITY's property. CONSULTANT may retain copies of said documents and materials as desired but will deliver all original materials to CITY upon CITY's written notice. CITY agrees that use of CONSULTANT's completed work product, for purposes other than identified in this Agreement, or use of incomplete work product, is at CITY's own risk. 17. PUBLICATION OF DOCUMENTS. Except as necessary for performance of service under this Agreement, no copies, sketches, or graphs of materials, including graphic art City of EI Segundo Professional Services (REV 2018.05) Page 4 of 11 Agreement No. 5724 Agreement No. work, prepared pursuant to this Agreement, will be released by CONSULTANT to any other person or public CITY without CITY's prior written including graphic display information to be published in be approved and distributed solely by CITY, unless agreement between the parties. 18. INDEMNIFICATION. A. CONSULTANT agrees to the following: approval. All press releases, newspapers or magazines, will otherwise provided by written i. Indemnification for Professional Services. CONSULTANT will save harmless and indemnify and at CITY's request reimburse defense costs for CITY and all its officers, volunteers, employees and representatives from and against any and all suits, actions, or claims, of any character whatever, brought for, or on account of, any injuries or damages sustained by any person or property resulting or arising from any negligent or wrongful act, error or omission by CONSULTANT or any of CONSULTANT's officers, agents, employees, or representatives, in the performance of this Agreement, except for such loss or damage arising from CITY's sole negligence or willful misconduct. ii. Indemnification for other Damages. CONSULTANT indemnifies and holds CITY harmless from and against any claim, action, damages, costs (including, without limitation, attorney's fees), injuries, or liability, caused by any negligence, errors or omissions, or failure of performance by Consultant, except for such loss or damage arising from CITY's sole negligence or willful misconduct. Should CITY be named in any suit, or should any claim be brought against it by suit or otherwise, whether the same be groundless or not, arising out of this Agreement, or its performance, CONSULTANT will defend CITY (at CITY's request and with counsel satisfactory to CITY) and will indemnify CITY for any judgment rendered against it or any sums paid out in settlement or otherwise. B. For purposes of this section "CITY" includes CITY's officers, officials, employees, agents, representatives, and certified volunteers. C. It is expressly understood and agreed that the foregoing provisions will survive termination of this Agreement. D. The requirements as to the types and limits of insurance coverage to be maintained by CONSULTANT as required by Section 22, and any City of EI Segundo Professional Services (REV 2018.05) Page 5 of 11 Agreement No. 5724 Agreement No. approval of said insurance by CITY, are not intended to and will not in any manner limit or qualify the liabilities and obligations otherwise assumed by CONSULTANT pursuant to this Agreement, including, without limitation, to the provisions concerning indemnification. 19.ASSIGNABILITY. This Agreement is for CONSULTANT's professional services. CONSULTANT's attempts to assign the benefits or burdens of this Agreement without CITY's written approval are prohibited and will be null and void. 20.INDEPENDENT CONTRACTOR. CITY and CONSULTANT agree that CONSULTANT will act as an independent contractor and will have control of all work and the manner in which it is performed. CONSULTANT will be free to contract for similar service to be performed for other employers while under contract with CITY. CONSULTANT is not an agent or employee of CITY and is not entitled to participate in any pension plan, insurance, bonus or similar benefits CITY provides for its employees. Any provision in this Agreement that may appear to give CITY the right to direct CONSULTANT as to the details of doing the work or to exercise a measure of control over the work means that CONSULTANT will follow the direction of the CITY as to end results of the work only. 21.AUDIT OF RECORDS. CONSULTANT will maintain full and accurate records with respect to all services and matters covered under this Agreement. CITY will have free access at all reasonable times to such records, and the right to examine and audit the same and to make transcript therefrom, and to inspect all program data, documents, proceedings and activities. CONSULTANT will retain such financial and program service records for at least three (3) years after termination or final payment under this Agreement. 22. INSURANCE. A. Before commencing performance under this Agreement, and at all other times this Agreement is effective, CONSULTANT will procure and maintain the following types of insurance with coverage limits complying, at a minimum, with the limits set forth below: Commercial general liability: Professional Liability Business automobile liability Workers compensation City of EI Segundo Professional Services (REV 2018.05) Page 6 of 11 Limits $2,000,000 $1,000,000 $1,000,000 Statutory requirement Agreement No. 5724 Agreement No. B. Commercial general liability insurance will meet or exceed the requirements of the most recent ISO -CGL Form. The amount of insurance set forth above will be a combined single limit per occurrence for bodily injury, personal injury, and property damage for the policy coverage. Liability policies will be endorsed to name CITY, its officials, and employees as "additional insureds" under said insurance coverage and to state that such insurance will be deemed "primary" such that any other insurance that may be carried by CITY will be excess thereto. Such endorsement must be reflected on ISO Form No. CG 20 10 11 85 or 88, or equivalent. Such insurance will be on an "occurrence," not a "claims made," basis and will not be cancelable or subject to reduction except upon thirty (30) days prior written notice to CITY. C. Professional liability coverage will be on an "occurrence basis" if such coverage is available, or on a "claims made" basis if not available. When coverage is provided on a "claims made basis," CONSULTANT will continue to renew the insurance for a period of three (3) years after this Agreement expires or is terminated. Such insurance will have the same coverage and limits as the policy that was in effect during the term of this Agreement and will cover CONSULTANT for all claims made by CITY arising out of any errors or omissions of CONSULTANT, or its officers, employees or agents during the time this Agreement was in effect. D. Automobile coverage will be written on ISO Business Auto Coverage Form CA 00 01 06 92, including symbol 1 (Any Auto). E. CONSULTANT will furnish to CITY duly authenticated Certificates of Insurance evidencing maintenance of the insurance required under this Agreement and such other evidence of insurance or copies of policies as may be reasonably required by CITY from time to time. Insurance must be placed with insurers with a current A.M. Best Company Rating equivalent to at least a Rating of "A:VI I." F. Should CONSULTANT, for any reason, fail to obtain and maintain the insurance required by this Agreement, CITY may obtain such coverage at CONSULTANT's expense and deduct the cost of such insurance from payments due to CONSULTANT under this Agreement or terminate pursuant to Section 155. 23. USE OF SUBCONTRACTORS. CONSULTANT must obtain CITY's prior written approval to use any consultants while performing any portion of this Agreement. Such approval must approve of the proposed consultant and the terms of compensation. 24. INCIDENTAL TASKS. CONSULTANT will meet with CITY monthly to provide the status on the project, which will include a schedule update and a short narrative City of EI Segundo Professional Services (REV 2018.05) Page 7of11 Agreement No. 5724 Agreement No. description of progress during the past month for each major task, a description of the work remaining and a description of the work to be done before the next schedule update. 25. NOTICES. All communications to either party by the other party will be deemed made when received by such party at its respective name and address as follows: If to CONSULTANT: Raftelis Financial Consultants, Inc. 445 S. Figueroa Street, Suite 2270 Los Angeles, CA 90071 Attention: Sanjay Gaur Phone: (213) 262-9304 Email: sgaur@raftelis.com If to CITY: City of EI Segundo 350 Main Street EI Segundo, CA 90245 Attention: Juliana Demers Phone: (310) 524-2332 Email: jdemers@elsegundo.org Any such written communications by mail will be conclusively deemed to have been received by the addressee upon deposit thereof in the United States Mail, postage prepaid and properly addressed as noted above. In all other instances, notices will be deemed given at the time of actual delivery. Changes may be made in the names or addresses of persons to whom notices are to be given by giving notice in the manner prescribed in this paragraph. 26. CONFLICT OF INTEREST. CONSULTANT will comply with all conflict of interest laws and regulations including, without limitation, CITY's conflict of interest regulations. 27. SOLICITATION. CONSULTANT maintains and warrants that it has not employed nor retained any company or person, other than CONSULTANT's bona fide employee, to solicit or secure this Agreement. Further, CONSULTANT warrants that it has not paid nor has it agreed to pay any company or person, other than CONSULTANT's bona fide employee, any fee, commission, percentage, brokerage fee, gift or other consideration contingent upon or resulting from the award or making of this Agreement. Should CONSULTANT breach or violate this warranty, CITY may rescind this Agreement without liability. 28.THIRD PARTY BENEFICIARIES. This Agreement and every provision herein is generally for the exclusive benefit of CONSULTANT and CITY and not for the benefit of any other party. There will be no incidental or other beneficiaries of any of CONSULTANT's or CITY's obligations under this Agreement. 29. INTERPRETATION. This Agreement was drafted in and will be construed in accordance with the laws of the State of California, and exclusive venue for any action involving this agreement will be in Los Angeles County. City of EI Segundo Professional Services (REV 2018.05) Page 8 of 11 Agreement No. 5724 Agreement No. 30. COMPLIANCE WITH LAW. CONSULTANT agrees to comply with all federal, state, and local laws applicable to this Agreement. 31. ENTIRE AGREEMENT. This Agreement, and its Exhibit(s), sets forth the entire understanding of the parties. There are no other understandings, terms or other agreements expressed or implied, oral or written. This Agreement will bind and inure to the benefit of the parties to this Agreement and any subsequent successors and assigns. 32. RULES OF CONSTRUCTION. Each Party had the opportunity to independently review this Agreement with legal counsel. Accordingly, this Agreement will be construed simply, as a whole, and in accordance with its fair meaning; it will not be interpreted strictly for or against either Party. 33. SEVERABILITY. If any portion of this Agreement is declared by a court of competent jurisdiction to be invalid or unenforceable, then such portion will be deemed modified to the extent necessary enforceable and, as so modified, continue in full force and effect. in the opinion of the court to render such portion such portion and the balance of this Agreement will 34.AUTHORITYIMODIFICATION. The Parties represent and warrant that all necessary action has been taken by the Parties to authorize the undersigned to execute this Agreement and to engage in the actions described herein. This Agreement may be modified by written amendment. 35.ACCEPTANCE OF ELECTRONIC SIGNATURES. The Parties agree that this Agreement, agreements ancillary to this Agreement, and related documents to be entered into in connection with this Agreement will be considered signed when the signature of a party is delivered by electronic (.pdf) or facsimile transmission. Such electronic or facsimile signature will be treated in all respects as having the same effect as an original signature. 36. CAPTIONS. The captions of the paragraphs of this Agreement are for convenience of reference only and will not affect the interpretation of this Agreement. 37. TIME IS OF ESSENCE. Time is of the essence for each and every provision of this Agreement. 38. FORCE MAJEURE. Should performance of this Agreement be prevented due to fire, flood, explosion, acts of terrorism, war, embargo, government action, civil or military authority, the natural elements, or other similar causes beyond the Parties' reasonable control, then the Agreement will immediately terminate without obligation of either party to the other. City of EI Segundo Professional Services (REV 2018.05) Page 9 of 11 Agreement No. 5724 Agreement No. 39. STATEMENT OF EXPERIENCE. By executing this Agreement, CONSULTANT represents that it has demonstrated trustworthiness and possesses the quality, fitness and capacity to perform the Agreement in a manner satisfactory to CITY. CONSULTANT represents that its financial resources, surety and insurance experience, service experience, completion ability, personnel, current workload, experience in dealing with private consultants, and experience in dealing with public agencies all suggest that CONSULTANT is capable of performing the proposed contract and has a demonstrated capacity to deal fairly and effectively with and to satisfy a public CITY. [Signatures on next page] City of EI Segundo Professional Services (REV 2018.05) Page 10 of 11 Agreement No. 5724 Agreement No. IN WITNESS WHEREOF the parties hereto have executed this Agreement the day and year first hereinabove written. CITY PF EL SEGUNDO Greg rpe1�, City anager ATTEPT: Tra y Weare, City Clerk APPROVED AS TO FORM: Mark . Hensley, City Attorney REA RAFTELIS FINANCIAL CONSULTANTS, INC. Sanjay Vice President City of EI Segundo Professional Services (REV 2018.05) Page 11 of 11 February 8, 2019 Mr. Joseph Lillio Director of Finance City of El Segundo 350 Main Street El Segundo, CA 90245 Agreement No. 5724 445 S Figueroa Street Phone 213 262 9300 www.raftelis.com Suite 2270 Fax 213 262 9303 Los Angeles, CA 90071 tibrject: Proposal for Water and Wastewater Rate Study Dear Mr. Lillio: Raftelis Financial Consultants, Inc. (Raftelis) is pleased to submit this proposal to assist the City of El Segundo (City) in conducting the Water and Wastewater Rate Study (Study). Raftelis has a broad range of experience in conducting water and wastewater rate studies. In fact, Raftelis has the largest water and wastewater rate consulting practice in California and the nation. We have assisted numerous utilities throughout California and across the U.S. conducting thousands of such studies. We are excited to have the opportunity to assist the City in this important Study. The scope of services is presented below. Scope of Services TASK 1 —PROJECT INITIATION, MANAGEMENT AND QA/QC Task 1.1 Project Initiation and Data Collection A productive on-site kick-off meeting is the most effective way to begin a rate study. The goals for the kick- off meeting include: 0 Acquainting City Staff with our Project Team • Establishing goals and objectives Finalizing the work plan and schedule 0 Discussing the pricing objectives, including equity, affordability, and revenue stability among other • Discussing the data request and any additional data requirements Prior to the kick-off meeting, we will prepare a detailed data request that identifies the information needed. If possible, Raftelis will review the initial data before the kick-off meeting and will come prepared with our questions to get the most out of the meeting. 11 Page Agreement No. 5724 Scope of Services for Water and Wastewater Rate Study City of El Segundo Task 1.2 Project Initiation and Data Collection Competent project management ensures a successful project. The project management task involves client correspondence, progress updates, timely billing, and internal management of Raftelis staff. A well-defined QA/QC program fosters work products that meet or exceed our clients' standards. To ensure robust quality control, one member of the Raftelis team (the Technical Reviewer) reviews the model and results to ensure they are based on sound rate -making principles. The Technical Reviewer provides an outside review and comment from someone who is not involved in the project. Task 1.3 Pricing Objectives with Staff We will complete a pricing objectives exercise with Staff to discuss and identify the goals of the rate structure and to which degree the rate structure achieves the following objectives: 1. Revenue Stability 2. Affordability 3. Perceived Equity/Fairness 4. Simplicity 5. Conservation We will perform an exercise with Staff for each enterprise in which we rank these pricing objectives in order of importance and then identify the rate structures which promote each of these objectives. Meetings: One (1) on-site kick-off meeting with City staff Deliverables: Kick-off meeting agenda materials, meeting minutes, and data request list TASK 2 - POLICY FRAMEWORK WORKSHOPS WITH CITY COUNCIL Task 2.1 Policy rraniework Inquiry Workshop with City Council Raftelis will begin the discussion with a review of the evolution of rate structures and the benefits and challenges associated with each structure, including uniform rate, seasonal rates, inclining tiered rates, and water budget rate structures. The goal of this discussion and the'Pricing Objective Exercise' is for the City's elected officials to share with Raftelis its understanding of available rate structures and for Raftelis to provide the City an overview of all applicable alternatives according to the City's priorities and currently observed best management practices. Raftelis will present a list of pricing objectives for the members of the City Council to rank. The pricing objectives exercise and instructions prepared in Task 1 will be provided to the City prior to the Workshop. Note that several of these pricing objectives can conflict with each other, especially with conservation rate structures. For example, a rate philosophy focused on improving revenue stability may conflict with affordability. Raftelis will discuss the implications so that stakeholders can make informed decisions. 2 1 P a g e Agreement No. 5724 Scope of Services for Water and Wastewater Rate Study City of El Segundo Task 2.2 Policy Framework Review with City Council Based on the City Council's ranking of pricing objectives and other inputs gathered during the preceding workshop, Raftelis will present the results of the pricing objective exercise and provide the City Council with the basis for recommending an alternative rate structure, as appropriate, along with other rate setting principles and policies to be used for the Rate Study. Task 2.3 Rate Setting Principles and Study Framework Memorandum Based on the City Council's ranking of pricing objectives and input regarding rate setting policies, Raftelis will summarize the workshop results in a framework memorandum (Memo) to be used as guiding principles for the Rate Study. Meetings: Two (2) on-site workshops with City Council Deliverables: PowerPoinf" Presentation materials, Pricing Objectives Exercise Packages in electronic format and framework memorandum in Microsoft Word" TASK 3 — FINANCIAL PLAN DEVELOPMENT We will develop a financial plan for each enterprise — water and wastewater. The financial plans will assess each enterprise's current financial status and suggest revenue adjustments to ensure long term fiscal sustainability. Raftelis will project expenses and revenue requirements over a 10 - year planning horizon. Projecting revenue adjustments over a 10 -year planning horizon illustrates future rate impacts and potential challenges to each enterprise's financial health so the City can plan expenses, reserve balances, or capital project scheduling to smooth rate impacts. We will project revenue requirements based on the current budget, the City's long-term capital funding strategy, and existing debt service (if applicable). Options for capital financing include rates, debt, grants, SRF loans or infrastructure bank loans. As part of the financial plans we will review and discuss reserves for operating, capital, rate stabilization, and emergency purposes for each enterprise. Raftelis understands the importance of developing a user-friendly, flexible model that the City can use for future financial planning such as inputting actual expenses and assessing the impact on rates. Raftelis builds each client's model from the ground up, carefully tailored to individual needs and preferences. Once completed, the model will serve as a comprehensive, yet flexible, planning tool that will incorporate the City's operating budget, forecasted demand projections, capital financing plan, revenue requirements, revenue projections, reserve balances, and customer impacts The dashboard is the graphical interface which displays the model's results in an easily understandable format. As denoted with corresponding letters in Figure 1 on the following page, the dashboard contains several features, including the ability to show or indicate: 3 1 P a g e Agreement No. 5724 Scope of Services for Water and Wastewater Rate Study City of El Segundo A. Revenue adjustments required for the Figure 1: Sample Financial Plan Dashboard study period in Raftelis will develop customized financial model for the City that incorporates a order to meet Dashboard to allow City Staff to easily run scenarios and see the impacts simulated debt coverage and instantaneously target reserve "C2.� 1 eaalt lL'61u µ YYd1 V balance(s) (blue 6YLIWaVd01 A Wi:SVI. YnWL._ uW1'A'd1d NWI'.LL:GI an+v4cr'Y bars in the Revenue tq �nm unm.,twrtwa.weae,.�am+desr.a Sf.6xv�.0 ,:. sv.,nar °� ""p'__g,°�'`l'`" .) ° °'� �° 110 so so Sn 1 "m dnsYm 52.1r{rvJ) :Y gn;Jr WR'4F �.. qU; Adjustments and 6.tlNueeaftA Cknnpee PWY ,u ry 'J+ W: 'a9 Debt Coverage g ewa'aa _ 'eYe�ee ClP �aa.^e Revenue Adjustments � � chart � anda0ebtC� and Funding 5euveea Fpx yVntwF Feunda ad4r.:VH1.^Y aDSS B. Projected operating ZWA fists ......... costs and revenue n�v��15 streams (shown in 11 ..� ?OAA FT I �N V2014 p 15 F 20t6e.nFY 2017..FY 2011�8 FY 201,9aYgIYI�IMJ&FY the Water MLS 6Y"'pk'Fd�iipi r�'rCAxd 55r Operating Financial a sting Flmndel Plan ,.jereed Ending FunOalancn. P did .5.._.........._.........`v.°`�'.°.p.`..__ _... .. . —, C. C. Plan chart) Different funding s .. ,...wm.•.w+ ------- sources of CIP 7 � Frm>s N2096 fY 2017 FY 2(ng FY 2019 k FV201a Fvrols FY2016 FYZ017 FY• .... FY 201 ]Ola FY 2019 PAYGO or debt_w^ ' .,, _ _ „19w u � �ttw tiida �dl, ut dkFaavres t.uta moK �a� ., financed (shown in the CIP and Funding Sources for Water Funds chart) D. Reserve balances and target levels according to District policies (shown in the Projected Ending Fund Balances) with flagging features when projected balances fall below target levels It is an easy -to -understand format which shows the impacts of various assumptions so that decisions regarding revenue adjustments, capital financing through pay -go or debt, and reserve balances can be made quickly and efficiently. Upon the completion of the financial plan model, Raftelis will hold two web -based workshops with City staff to review the model and the assumptions for appropriateness and finalize the financial plans for the City's Water and Wastewater Enterprises to be used for the rate design model. Meetings: Two (2) web -based financial plan workshops with City staff Deliverables: PowerPoint Presentation materials and draft financial plan model in Microsoft Excel"' 41 Page Agreement No. 5724 Scope of Services for Water and Wastewater Rate Study City of El Segundo TASK 4 - COST OF SERVICE ANALYSIS FOR WATER AND WASTEWATER SERVICES Task 4.1 Cost of Service Analysis for Water Services The cost of service study (COSS) provides rate defensibility in light of Proposition 218 and determines the total cost to serve each customer class. For water and recycled water, the cost of service analysis will follow industry standards provided in the Manual Ml: Principles of Water Rates, Fees and Charges, 6th Edition (Manual M1) published by the American Water Works Association (AWWA). Our cost of service methodology includes three steps: Step 1: Review Customer Class Usage Patterns and Determine Customer Classifications Raftelis will review historical water consumption to assess class water use patterns. Using this data, we will determine peaking characteristics for each customer class and tier and discern whether new classes may be warranted. Step 2: Allocate Costs to Cost Components Raftelis will functionalize costs into water service functions such as supply, transmission & distribution, storage, and customer service. We will then allocate these functions to cost components such as water supply, base demand, capacity (demand), customer service, and more. From here, we will determine the unit cost for each cost component. Step 3: Distribute Costs to Customer Classes Next, we distribute costs to the customer classes using the unit costs developed in Step 2. This results in the cost to serve each class which is based on how each class uses water. Task 4.2 Cost of Set -vice Analysis for Wastewater Services For the wastewater rate study cost of service analysis, Raftelis will use methodologies set forth by the Water Environment Federation in their Manual of Practice No.27, Financing and Charges for Wastewater Systems (which was co-authored by our staff members, Sudhir Pardiwala & Andrea Boehling). The wastewater COS analysis consists of seven major steps, as outlined below: 1. Determine non-residential customer flow and strength loadings based on water usage 2. Estimate the flow and strength of the residential customer class using plant balance analysis, which takes into consideration infiltration and inflow (I&I) 3. Functionalize 0&M and capital costs into functional categories such as Collection, Treatment, and Billing and Customer Service, etc. 4. Allocate each functional category into cost components such as Flow, Strength, and Billing and Customer Service, etc. S. Develop customer class characteristics by cost component 51 Page Agreement No. 5724 Scope of Services for Water and Wastewater Rate Study City of El Segundo 6. Calculate the cost component rates by dividing the total cost in each cost component in Step 4 by the customer class characteristics in Step 5 7. Calculate the cost by customer class by multiplying the unit cost in Step 6 by the customer class characteristics in Step 5 Meetings: None Deliverables: Cost of service analyses for water and wastewater services in Microsoft Excel"' TASK 5 - WATER AND WASTEWATER RATES DEVELOPMENT Raftelis will calculate the current inclining tiered rates and discuss rate structure modifications as warranted by the pricing objectives exercise in Task 1 and tier breakpoint modifications if warranted and/or desired by City Staff. We will also discuss the current fixed and volumetric components of the rate structure in -light of competing pricing objectives such as revenue stability, conservation signaling, affordability and fairness. We will review the bill impacts of different fixed/volumetric rate structures with City Staff to select the appropriate structure. Our model has the flexibility to instantaneously change tier widths and evaluate different fixed/variable revenue structures to enhance revenue stability. To communicate the cost nexus for tiered rates, the water rates have several cost components for each tier, as shown in the table below, including, but not limited to water supply costs, delivery costs, peaking costs, conservation costs, and revenue offsets (which lower the rates). Water Rates Water Supply Delivery RW Program Tier 1- Essential Use $2.58 Tier...2 - Efficient.. Use................m ............................... $2.58 Tier 3 - Inefficient Use $2.58 Tier 4 - Excessive Use $2.58 Uniform - CII Use $2.58 Delivery RW Program Conservation _.... ........ _ Rev Offset Proposed FY 2018 $0.15 $0.00 $0.00 -$0.21 $2.52 $0.33 $0.00 $0.00 $0.00 $2.91 $0.46 $2.55 $0.49 $0.00 $6.08 _ $0.67 $4.0.8 ......_ $0.49. $0.00 $ ........_.. - 7.82 $0.17 $0.26 $0.05 -$0.17 $2.89 The model will calculate water rates under different revenue and rate scenarios as desired by Staff. The Dashboard has proven to be particularly useful when making presentations to City Council, allowing them to fully and instantly appreciate the impacts of their decisions. The City operates a sewage collection system only. We will review the current sewer rates to ensure that they reflect cost causation principles so that customer classes are charged in proportion to their cost causation. 61 Page Agreement No. 5724 Scope of Services for Water and Wastewater Rate Study City of EI Segundo We will analyze the bill impacts as a result of The assessment of the overall financial impacts the new rates. If the rate structure is identical on customers is a tool for stakeholders then this task is straight forward; if we revise to make informed decisions regarding different the rate structure, we will clearly show who policy options and variables. will be impacted and by how much. The model will include a summary of customer bill impacts resulting from the proposed rate structure, using water as an example, is shown in the two figures below. Figure 1 shows Single Family Residential (SFR) bill impacts at various use levels: The model will have the ability to select a particular meter size and see how bills are affected at different usage levels. This tool has proven particularly useful for public outreach campaigns and during the Proposition 218 process. Class wide customer impacts are show in Figure 2: it shows how customers will see changes in their bills if the proposed rate structure is adopted. For example, approximately 68% of the customers (2.7 + 30.2 + 35.0 percent) will see monthly increases of less than $5. This is an invaluable tool to facilitate informed decision making. "" �d,ntpa1 Sample SFR Bills 40% at different usage levels 35% $180 1 $160 inside city wid7 3/4maer $140 $120 20% $100 . 16.5% 15% 119% l0% $r'0 II $20 " ' g0 al.............�..11 ......� 413W 1WNCuxr nt O�. a0 $4023 $oa,l 2.«.. .�....,..,3 a $71, �'.., $; ,A3 I flfl $42e7 $170,62 $2-$5 $5-$10 $10-$25 >$25 N11PtlC%a`d�tFIk�0.Y.. ..$2 .. .. ........ • 5224 -- $8 741 ................. 9� ......�I, 2337 ... ... .. ... ... ��.. ....._ 6 149' ., "" �d,ntpa1 Residential Customer Impacts 40% 35,0% 35% 30% ss% 20% 16.5% 15% 119% l0% 5%.. 2 7% 3 7% OY. r 5$0 $0-$2 $2-$5 $5-$10 $10-$25 >$25 $ change In Monthly His Meetings: None Deliverables: Draft water and wastewater rate models in Microsoft Excel'" TASK 6 — RATE WORKSHOPS Following the completion of the rate model, Raftelis will hold on-site workshop with City Staff to develop different rate scenarios. The goal of this workshop is to identify the water and wastewater rates that will be presented with the City Council. Raftelis will present the interim proposed rates and discuss the benefits and challenges associated with each proposed rate alternative, demonstrated through the water rate model. Changes and suggestions from Staff will be incorporated into the analyses prior to presenting the results to the Council. Upon incorporating City Staff comments from the prior Workshop, Raftelis will present the results of our study during two workshops with the City Council. The presentations will discuss the recommended reserve and fund levels, proposed long-term financial plan, and the proposed rate structure and rates along with the resulting customer impact analysis. If necessary, Raftelis will use 71 Page Agreement No. 5724 Scope of Services for Water and Wastewater Rate Study City of El Segundo the models to address any changes, comments, and feedback will then be incorporated into the final models. Meetings: Three (3) on-site Workshop to discuss draft and final water and wastewater rates Deliverables: PowerPoint presentations for the Workshops TASK 7 - ADMINISTRATIVE REPORT (AKA RATE STUDY REPORT) DEVELOPMENT The process for developing the proposed rates will be described in a draft water and wastewater rate study report. This draft report will include an executive summary highlighting the major issues and decisions and an overview of operations, CIP, the financial plan and the final rates resulting from the Study. A comprehensive section on the rate design assumptions and methodologies used to develop the user -rate calculations and financial planning will be included as part of administrative record in compliance with Proposition 218. Comments from City Staff will be incorporated into the Final Report. The Final Report will be submitted to the City and will include appropriate supporting data from the Model to address the requirements of Proposition 218. It is imperative that the Report clearly show the nexus between the proposed charges for service and the cost to provide said service. The Report will lead the reader through Raftelis' methodology to arrive at rates that are equitable, reflect the City's policies and values, and are driven by the City's revenue requirements. The Report's ability to explain the rate development process and in a clear and understandable manner will promote financial transparency, heighten legal defensibility, and uphold the City's strong reputation with the public. Meetings: One (1) webinar with City Staff Deliverables: Draft Report, Final Report in Microsoft Word and pdf TASK 8 - PROPOSITION 218 PUBLIC HEARING Raftelis will prepare a Proposition 218 Public Hearing presentation and present the results of the rate studies at a combined Proposition 218 Public Hearing. Raftelis has presented at hundreds of public hearings and therefore has experience with typical concerns raised by the public. We have cost of service experts that can explain the rate derivation that is needed in this post- San Juan Capistrano rate setting environment. We will incorporate feedback from the City Council presentation in Task S. The presentation will tell our rate -setting story and justify the need for rate adjustments. Prior to the Public Hearing, Raftelis will conduct one (1) webinar with City Staff to review the presentation materials. Meeting(s): One (1) webinar to discuss the presentation materials with City Staff and one (1) Proposition 218 Public Hearing Deliverable(s): Microsoft PowerPointT" presentation for public hearing meeting 81 Page Agreement No. 5724 Scope of Services for Water and Wastewater Rate Study City of El Segundo Project Fees The following table provides a breakdown of our proposed fees for the Study split into Water and Wastewater portions. This table includes the estimated level of effort required for completing each task described and the hourly billing rates for our project team members. Expenses include costs associated with travel, and a $10 per hour technology charge covering computers, networks, telephones, postage, etc. 9 1 P a g e Hours Total Fees B Expenses Web Number of Tasks Meetings Meetings so son KP Admin Total Water +WW Water WW 1. Kickoff Workshop, Data Collection 8 I 10 2 B 4 r 24 $5,850 $2.926 $2,825 Project Management 2. Policy Framework Workshops with City 2 16 2 12 r 30 $8,380 $4,190 $4,190 Council 3. Long Range Finanical Plan 3 8 1 36 45 $10,610 $5,305 $5,305 Development 4. Cost of Service for Water and 4 4 24 32 $7,500 $3,750 $3,750 Waatowoter Services S. Water and WaetewalarRates 12 4 120 136 $31,080 $15,330 $15,530 Development r 6. Rate Workshops 2 3 27 4 16 47 $13,285 $6,647 $6,647 7. Administrative Report Development '1 12 4 60 6 82 $16,400 $9,200 $9,200 S. Proposition 218 Public Hearing 1; 1 3 1 4 13 $3,750 $1,875 $1,875 Total Esllnxaled Moelingsd Hours 7 7 97 22 280 10 409 Hourly Billing Rate $285 $240 $210 $BO Total Professional Foes $28,615 $5,280 $58,800 $800 $93,495 Total Fees $93,495 $46,748 $46,743 SG - Soijoy Gaur SGn - Sieve Gagnon Total Expenses $5,350 $2,675 $2,675 KP - Khanh Phan SC - Staff ConsuNants Adrmm • A,*nfmislrabva SIaO" Total Fees & Expenses ,Xif ,; 9 1 P a g e Agreement No. 5724 Scope of Services for Water and Wastewater Rate Study City of El Segundo We appreciate the opportunity to submit this proposal and look forward to assisting the City on this project. Please contact me at (213) 262-9304 regarding any questions. This letter proposal may be used to form an agreement by signing and sending a copy for our records. Respectfully submitted, Accepted by: RAFTELIS FINANCIAL CONSULTANTS, INC. CITY OF EL SEGUNDO By: By: Sanjay Gaur Vice President Title: Date: 101Page