CONTRACT 5511 Service Agreement Agreement No. 5511
INSTALLATION SERVICES AND PURCHASE AGREEMENT
I u BETWEEN
THE CITY OF EL SEGUNDO AND
WESTNET, INC.
THIS INSTALLATION SERVICES AND PURCHASE AGREEMENT
("Agreement") is made and entered into this 10 day of April, 2018, by and between the
CITY OF EL SEGUNDO, a general law city and municipal corporation ("CITY") and
WESTNET, INC., a California corporation ("CONTRACTOR"). The Parties agree as
follows:
1. CONSIDERATION.
A. As partial consideration, CONTRACTOR agrees to perform the work listed
in the SCOPE OF SERVICES, below;
B. As additional consideration, CONTRACTOR and CITY agree to abide by
the terms and conditions contained in this Agreement;
C. As additional consideration, CITY agrees to pay CONTRACTOR for
CONTRACTOR's services not to exceed a total of $220,000.00 for the
entire term of this Agreement. CITY will pay for work on the basis of the
hourly rates and cost reimbursement rates as specified in Exhibit "A,"
which is incorporated by reference.
2. SCOPE OF SERVICES.
A. CONTRACTOR will provide the Fire Station Alerting System and perform
the installation services listed in the attached Exhibit 'A," which is
incorporated by reference. The provisions contained in this Agreement
supersede any conflicting provisions in Exhibit A.
B. CONTRACTOR will, in a workmanlike manner, furnish all of the labor,
technical, administrative, professional and other personnel, all supplies
and materials, equipment, printing, vehicles, transportation, office space
and facilities, and all tests, testing and analyses, calculation, and all other
means whatsoever, except as herein otherwise expressly specified to be
furnished by CITY, necessary or proper to perform and complete the work
and provide the professional services required of CONTRACTOR by this
Agreement.
3. PREVAILING WAGES.
A. Pursuant to Labor Code § 1720, and as specified in 8 California Code of
Regulations § 16000, CONTRACTOR must pay its workers prevailing
wages. It is CONTRACTOR's responsibility to interpret and implement any
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Agreement No. 5511
prevailing wage requirements and CONTRACTOR agrees to pay any
penalty or civil damages resulting from a violation of the prevailing wage
laws.
B. In accordance with Labor Code § 1773.2, copies of the prevailing rate of
per diem wages are available upon request from CITY's Engineering
Division or the website for State of California Prevailing wage
determination at htt :// w. liw,,ca, ov/ .................... CONTRACTOR must
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post a copy of the prevailing rate of per diem wages at the job site.
C. CITY directs CONTRACTOR's attention to Labor Code §§ 1777.5, 1777.6
and 3098 concerning the employment of apprentices by CONTRACTOR
or any subcontractor.
D, Labor Code § 1777.5 requires CONTRACTOR or subcontractor employing
tradesmen in any apprenticeship occupation to apply to the joint
apprenticeship committee nearest the site of the public works project and
which administers the apprenticeship program in that trade for a certificate
of approval. The certificate must also fix the ratio of apprentices to
journeymen that will be used in the performance of the contract. The ratio
of apprentices to journeymen in such cases will not be less than one to
five except:
i. When employment in the area of coverage by the joint appren-
ticeship committee has exceeded an average of 15 percent in the
90 days before the request for certificate, or
ii, When the number of apprentices in training in the area exceeds a
ratio of one to five, or
iii. When the trade can show that it is replacing at least 1/30 of its
membership through apprenticeship training on an annual basis
state-wide or locally, or
iv. When CONTRACTOR provides evidence that CONTRACTOR
employs registered apprentices on all of his contracts on an annual
average of not less than one apprentice to eight journeymen.
V, CONTRACTOR is required to make contributions to funds estab-
lished for the administration of apprenticeship programs if
CONTRACTOR employs registered apprentices or journeymen in
any apprenticeable trade on such contracts and if other contractors
on the public works site are making such contributions.
vi. CONTRACTOR and any subcontractor must comply with Labor
Code §§ 1777.5 and 1777.6 in the employment of apprentices.
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Agreement No. 5511
vii. Information relative to apprenticeship standards, wage schedules
and other requirements may be obtained from the Director of
Industrial Relations, ex-officio the Administrator of Apprenticeship,
San Francisco, California, or from the Division of Apprenticeship
Standards and its branch offices.
E. CONTRACTOR and its subcontractors must keep an accurate certified
payroll records showing the name, occupation, and the actual per diem
wages paid to each worker employed in connection with this Agreement.
The record will be kept open at all reasonable hours to the inspection of
the body awarding the contract and to the Division of Labor Law
Enforcement. If requested by CITY, CONTRACTOR must provide copies
of the records at its cost.
4. PAYMENTS.
A. For CITY to pay CONTRACTOR as specified by this Agreement,
CONTRACTOR must submit a detailed invoice to CITY.
B. Payments for work will only be made after CITY issues a written notice to
proceed. All work is subject to all other terms and provisions of this
Agreement.
5. FAMILIARITY WITH WORK.
A. By executing this Agreement, CONTRACTOR represents that
CONTRACTOR has
i. Thoroughly investigated and considered the scope of services to be
performed;
ii. Carefully considered how the services should be performed; and
iii. Understands the facilities, difficulties, and restrictions attending
performance of the services under this Agreement.
B. If services involve work upon any site, CONTRACTOR warrants that
CONTRACTOR has or will investigate the site and is or will be fully
acquainted with the conditions there existing, before commencing the
services hereunder. Should CONTRACTOR discover any latent or
unknown conditions that may materially affect the performance of the
services, CONTRACTOR will immediately inform CITY of such fact and
will not proceed except at CONTRACTOR's own risk until written
instructions are received from CITY.
6. INSPECTION. The Fire Station Alerting System ("Product") shall be installed in a
commercially reasonable manner in accordance with Attachment A-2 and A-3 to Exhibit
A.
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The Product shall be subject to inspection and testing by CITY at all times and places in
accordance with the System Acceptance specifications and methods as more fully set
forth in Attachments E & F to Exhibit A. If, before final acceptance, any Product is found
to be incomplete, or not as specified, CITY may reject it and require CONTRACTOR to
correct it without charge. If CONTRACTOR is unable or refuses to correct such items
within a time deemed reasonable by CITY, CITY may terminate this Agreement in whole
or in part. CONTRACTOR bears all risks as to rejected Product and, in addition to any
costs for which CONTRACTOR may become liable to CITY under other provisions of
this order, must reimburse CITY for all transportation costs, other related costs incurred,
or payments to CONTRACTOR in accordance with the terms of this order for
unaccepted Product. Notwithstanding CITY's acceptance of any Product,
CONTRACTOR is liable for latent defects, fraud, or such gross mistakes as constitute
fraud.
7. WARRANTY. The Products shall be covered by the terms of Westnet's Standard
Limited Warranty as more fully set forth in Attachment B to Exhibit A .
8. INSURANCE,
A. Before commencing performance under this Agreement, and at all other
times this Agreement is effective, CONTRACTOR will procure and
maintain the following types of insurance with coverage limits complying,
at a minimum, with the limits set forth below:
TvDe of Insurance Limits (combined single)
Commercial general liability: $2 Million
Business automobile liability $1 Million
Workers compensation Statutory requirement
B. Commercial general liability insurance will meet or exceed the
requirements of ISO-CGL Form No. CG 00 01 11 85 or 88, or equivalent.
The amount of insurance set forth above will be a combined single limit
per occurrence for bodily injury, personal injury, and property damage for
the policy coverage. Liability policies will be endorsed to name City, its
officials, and employees as "additional insureds" under said insurance
coverage and to state that such insurance will be deemed "primary" such
that any other insurance that may be carried by City will be excess
thereto. CITY's additional insured status will apply with respect to liability
and defense of suits arising out of LICENSEE's acts or omissions. Such
insurance will be on an "occurrence," not a "claims made," basis and will
not be cancelable or subject to reduction except upon thirty (30) days prior
written notice to City.
C. Automobile coverage will be written on ISO Business Auto Coverage Form
CA 00 01 06 92, including symbol 1 (Any Auto).
D. CONTRACTOR will furnish to City valid Certificates of Insurance
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Agreement No. 5511
evidencing maintenance of the insurance required under this Agreement,
a copy of an Additional Insured Endorsement as required herein, and such
other evidence of insurance or copies of policies as may be reasonably
required by City from time to time. Insurance must be placed with insurers
with a current A.M. Best Company Rating equivalent to at least a Rating of
"A:VII." Certificate(s) must reflect that the insurer will provide thirty (30)
day notice of any cancellation of coverage..
E. Should CONTRACTOR, for any reason, fail to obtain and maintain the
insurance required by this Agreement, City may obtain such coverage at
CONTRACTOR's expense and deduct the cost of such insurance from
payments due to CONTRACTOR under this Agreement or terminate.
9. TIME FOR PERFORMANCE. CONTRACTOR will not perform any work under this
Agreement until:
A. CONTRACTOR furnishes proof of insurance as required under Section 8
of this Agreement; and
B. CITY gives CONTRACTOR a written notice to proceed.
C� Should CONTRACTOR begin work in advance of receiving written
authorization to proceed, any such professional services are at
CONTRACTOR's own risk.
10.TERMINATION.
A. Except as otherwise provided, CITY may terminate this Agreement at any
time with or without cause. Notice of termination will be in writing.
B� CONTRACTOR may terminate this Agreement upon providing written
notice to CITY at least thirty (30) days before the effective termination
date.
C. Should the Agreement be terminated pursuant to this Section, (i) CITY
may procure on its own terms services similar to those terminated, and (ii)
Contractor shall be entitled to receive payments for all services provided
up through the date of termination
D. By executing this document, CONTRACTOR waives any and all claims for
damages that might otherwise arise from CITY's termination under this
Section.
11.INDEMNIFICATION.
A. For a period of four (4) years following CITY's acceptance of the
work, CONTRACTOR indemnifies and holds CITY harmless from and
against any claim, action, damages, costs (including, without
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Agreement No. 5511
limitation, attorney's fees), injuries, or liability, arising out of this
Agreement, or its performance. Should CITY be named in any suit, or
should any claim be brought against it by suit or otherwise, whether
the same be groundless or not, arising out of this Agreement, or its
performance, CONTRACTOR will defend CITY (at CITY's request and
with counsel satisfactory to CITY) and will indemnify CITY for any
judgment rendered against it or any sums paid out in settlement or
otherwise.
B. Intellectual Property Infringement. Contractor shall indemnify City
for Intellectual Property Infringement pursuant to the terms of
Attachment B to Exhibit A..
C. For purposes of this section "CITY" includes CITY's officers, officials,
employees, agents, representatives, and certified volunteers.
D. It is expressly understood and agreed that the foregoing provisions will
survive termination of this Agreement.
12.INDEPENDENT CONTRACTOR. CITY and CONTRACTOR agree that
CONTRACTOR will act as an independent contractor and will have control of all work
and the manner in which it is performed. CONTRACTOR will be free to contract for
similar service to be performed for other employers while under contract with CITY.
CONTRACTOR is not an agent or employee of CITY and is not entitled to participate in
any pension plan, insurance, bonus or similar benefits CITY provides for its employees.
Any provision in this Agreement that may appear to give CITY the right to direct
CONTRACTOR as to the details of doing the work or to exercise a measure of control
over the work means that CONTRACTOR will follow the direction of the CITY as to end
results of the work only.
13.NOTICES.
A. All notices given or required to be given pursuant to this Agreement will be
in writing and may be given by personal delivery or by mail. Such noticing
does not include day-to-day communications between CITY's and
CONTRACTOR's project managers. Notice sent by mail will be addressed
as follows:
To CITY: City of EI Segundo
350 Main Street
EI Segundo, CA 90245
To CONTRACTOR: Westnet, Inc.
15542 Chemical Lane
Huntington Beach, CA 92649
Attn: Dawn Matheny
B. When addressed in accordance with this paragraph, notices will be
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Agreement No. 5511
deemed given upon deposit in the United States mail, postage prepaid. In
all other instances, notices will be deemed given at the time of actual
delivery.
C. Changes may be made in the names or addresses of persons to whom
notices are to be given by giving notice in the manner prescribed in this
paragraph.
14.TAXPAYER IDENTIFICATION NUMBER. CONTRACTOR will provide CITY with a
Taxpayer Identification Number.
15.WAIVER. A waiver by CITY of any breach of any term, covenant, or condition
contained in this Agreement will not be deemed to be a waiver of any subsequent
breach of the same or any other term, covenant, or condition contained in this
Agreement, whether of the same or different character.
16.CONSTRUCTION. The language of each part of this Agreement will be construed
simply and according to its fair meaning, and this Agreement will never be construed
either for or against either party.
17.SEVERABLE. If any portion of this Agreement is declared by a court of competent
jurisdiction to be invalid or unenforceable, then such portion will be deemed modified to
the extent necessary in the opinion of the court to render such portion enforceable and,
as so modified, such portion and the balance of this Agreement will continue in full force
and effect.
18.CAPTIONS. The captions of the paragraphs of this Agreement are for convenience
of reference only and will not affect the interpretation of this Agreement.
19.WAIVER. Waiver of any provision of this Agreement will not be deemed to constitute
a waiver of any other provision, nor will such waiver constitute a continuing waiver.
20.INTERPRETATION. This Agreement was drafted in and will be construed in
accordance with the laws of the State of California, and exclusive venue for any action
involving this agreement will be in Los Angeles County. The titles or section headings of
the various provisions of this Agreement are intended solely for convenience and ease
of reference and shall not in any manner amplify, limit, modify or otherwise be used in,
the interpretation of any such provisions.
21.AUTHORITY/MODIFICATION. This Agreement may be subject to and conditioned
upon approval and ratification by the EI Segundo City Council. This Agreement is not
binding upon CITY until executed by the City Manager. The Parties represent and
warrant that all necessary action has been taken by the Parties to authorize the
undersigned to execute this Agreement and to engage in the actions described herein.
This Agreement may be modified by written agreement. CITY's city manager may
execute any such amendment on behalf of CITY.
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Agreement No. 5511
22.ACCEPTANCE OF ELECTRONIC SIGNATURES. The Parties agree that this
Agreement, agreements ancillary to this Agreement, and related documents to be
entered into in connection with this Agreement will be considered signed when the
signature of a party is delivered by electronic (pdf) or facsimile transmission. Such
electronic or facsimile signature will be treated in all respects as having the same effect
as an original signature.
23.EFFECT OF CONFLICT. In the event of any conflict, inconsistency, or incongruity
between any provision of this Agreement, its attachments, the purchase order, or notice
to proceed, the provisions of this Agreement will govern and control.
24.CAPTIONS. The captions of the paragraphs of this Agreement are for convenience
of reference only and will not affect the interpretation of this Agreement.
25.FORCE MAJEURE. Should performance of this Agreement be prevented due to fire,
flood, explosion, war, terrorist act, embargo, government action, civil or military
authority, the natural elements, or other similar causes beyond the Parties' control, then
the Agreement will immediately terminate without obligation of either party to the other.
26.ENTIRE AGREEMENT. This Agreement and its one attachment constitutes the sole
agreement between CONTRACTOR and CITY respecting the Scope of Services. To the
extent that there are additional terms and conditions contained in Exhibit "A" that are not
in conflict with this Agreement, those terms are incorporated as if fully set forth above.
There are no other understandings, terms or other agreements expressed or implied,
oral or written.
[SIGNATURES ON FOLLOWING PAGE]
City of EI Segundo Installation Services and Purchase Agreement
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Agreement No. 5511
IN WITNESS WHEREOF the parties hereto have executed this Agreement the
day and year first hereinabove written.
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City Attorney
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City of EI Segundo Installation Services and Purchase Agreement
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Agreement No. 5511
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City Of El Segundo
Fire Diepartment
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Statement of Work for installation of First-In Fire
Station Alerting Systems
Westnet, Inc.
Huntington Beach, CA 92649
(800) 807-1700
www.FirstinAlerting.com
WESTNET SOW FOR EL SEGUNDO FD 2018 Page 1 of 20
Agreement No. 5511
WESTNET
PROJECT OVERVIEW:
This purpose of this project is to implement a new Westnet First-In®Fire Station Alerting System. The parties
to this project are: Westnet, Inc. (Westnet or"Contractor") as the provider, installer, and implementer of the
system and the City of EI Segundo ("City") as the"Client", or"Customer".
Westnet will provide and install a First-In Fire Station Alerting Core Systems.
Upon receipt of an alert from the Client's CAD, the Westnet System will utilize the Client's network and radio
system to activate the Westnet Systems in the Client Fire Stations. Depending upon Station relays and
interfaces, the various First-In Smart Station Units (Units) and/or other non-Smart Station units, if
implemented, (i.e. Client's public address system, traffic lights, stove, etc.) will emit an audible and/or visual
indication of an incoming alert from Dispatch.
ATTACHMENTS:
The Attachments listed below are incorporated into and made a part of this Contract. In interpreting this
Contract and resolving any ambiguities, the main body of this Contract will take precedence over the
Attachments and any inconsistency between the Attachments will be resolved in the order in which they are
listed.
Attachment A Delivery, Installation, and Audio Level Verification Forms
Attachment B Warranty
Attachment C Contract Price and Deliverables
Attachment D Payment Schedule
Attachment E Acceptance Test Plan
Attachment F Final System Acceptance Certificate
Attachment G Maintenance and Support Statement of Work
PROJECT SCHEDULE:
The estimated project timeline starts upon Westnet's acceptance of the Customer's purchase order which
includes by reference this Statement of Work. The timeline for completion is 90 days from the later of the
accepted Purchase Order or receipt by Westnet of all programming information necessary to deliver the
System. Factors that may expedite or delay this schedule are: each party completing their respective tasks,
the technical assistance or items provided by Client third parties(i.e. CAD vendor)and successful completion
of a project milestone.
CHANGE ORDERS:
No changes to this SOW that result in additional charges will be implemented without an approved written
Change Order executed by both parties.
WESTNET TO PROVIDE:
1. The Deliverables as listed Attachment C.
2. Installation of the Deliverables, which includes installation and testing of the new station cabling.
3. Participation in on-site acceptance testing as listed in Attachment E.
4. A Westnet Representative at the conclusion of the installation to certify the installation and provide
operator training. Operator training will consist of one (1)class per fire station.
5. Project management and coordination with Customer technical staff on system configuration.
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Agreement No. 5511
6. A one-year warranty per Attachment B. The warranty and technical support period commences upon
first beneficial use as described in the Westnet Limited Warranty.
7. Provide as-built drawings depicting the Westnet equipment in the fire station(s),
CUSTOMER TO PROVIDE:
1. Complete and return to Westnet all RFI documents and provide written approval of a completed Voice
Track Configuration Sheet thirty (30) days prior to scheduled equipment shipment.
2. A VPN or IP connection for remote system adjustments, maintenance, troubleshooting and updates.
It is estimated that the System will need one (1) additional IP address for maintenance purposes.
3. Rough-in of boxes and any conduit required by the electrical code or Customer,
4. Confirmation that all rough-in is complete prior to scheduling installation of the System.
5. Removal or disposal of any existing equipment.
6. Existing amplifier or speaker troubleshooting, repair or replacement.
7. Any interfaces in Dispatch (i.e. CAD or radio console) or licenses to other dispatcher centers.
8. Locked storage for the equipment. The Customer will bear the risk of loss on the equipment once it
has been delivered to the Customer, or permanently affixed to the fire station. The Customer's Project
Manager will inspect the equipment as each Station's equipment is delivered and will execute the
Delivery Verification Form in Attachment A-1.
9. All antivirus and operating system updates for any Dispatch computers supplied for this project. The
Customer will need to schedule the updates in order to minimize system interruption.
10. Provide a minimum of five (5) business days notice to the Westnet Project Manager or Westnet's
Installation Company should the Customer need to postpone the scheduled installation or any project-
related visits. Remobilization charges may apply if the Customer has not provided all items listed in
this Statement of Work prior to the scheduled installation and if Westnet is unable to reasonably
continue work at another Customer location.
11. One unused electrical wall outlet for each UPS, Appliance and Systems Interface Unit, flat panel
display or Messenger.
12. Adequate space to install the System. If the Customer desires the System to be installed in a rack, a
First-In rack mount kit and other accessories will be required. The Master Control Unit, Power Module
and UPS must not be more than six (6) feet from the fire station radio(s), the network switch and a
110-volt outlet.
13. Provide the radio equipment necessary for integration. The installed radio equipment includes, but is
not limited to, a properly operating radio, installed outside antenna and feedline, and a lightening
arrestor with a five-ohm earth ground circuit connected to the radio antenna lightening suppressing
circuit. The radio must produce an acceptable level of signaling, as well as an acceptable level of
Dispatch voice audio. An acceptable level of signaling shall be a fixed line level output of 500 millivolts
peak-to-peak of Dispatch audio and alerting data (e.g. DTMF, P25, Digital, 2-tone sequential, etc.).
14. Access for Westnet at its discretion to install a Westnet-owned Performance Monitoring Computer in
Dispatch. The computer is used to administer technical support and maintenance services. The
computer will be returned to Westnet at the conclusion of the warranty and/or maintenance period.
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Agreement No. 5511
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15. Technical assistance on integration with the Customer equipment to be integrated with the alerting
system and associated with fire station alerting (e.g. radio, network equipment).
16. If permits are required, the Customer will provide electronic drawings of the station. These drawings
must be capable of being edited and used for the permit process. Unless otherwise listed as a
Deliverable, a separate fee will be assessed for permit fees.
17. The supply or install of any conduit work, power receptacles, shunt trip circuit breakers, coils for the
kitchen appliances, gas solenoid, power contactors, any wiring in excess of 24-volts, bond fees, or
any other work and/or materials not specifically included or listed herein
18. Provide any other support to Westnet to ensure successful installation and integration of the alerting
Systems.
DEPENDENCIES AND ASSUMPTIONS:
1. The Customer will obtain any required installation approval of the Historical Society or other agencies
having jurisdiction over installing/relocating equipment in the Fire Stations. The Customer agrees to
pay the permit fees if any.
2. The number of contact closures in a Control Remote will not exceed 8. Stations requiring more zones
or contact closures will require an additional Control Remote. There is no physical limit to the number
of Control Remotes that can be installed in a station. Westnet will not do any high-voltage wiring.
3. Alerting Equipment Tone, Voice or Programming Changes: Any changes in the wording or tones of
the voice announcements or reprogramming to any units once the Customer had signed the System
Configuration Form may be billable to the Customer.
4. If during the installation process, Westnet suspects or encounters asbestos, Westnet will inform the
Customer. Westnet will use best efforts to utilize alternate installation methods, but will not drill any
holes or disturb the asbestos in the related area. Westnet shall have no liability to the Customer, its
employees or to any other persons for any asbestos related claims, including, without limitation,
removal or cleanup costs, loss of use, lost profits or personal injury or property damages.
5. Westnet will use best efforts to conceal all wiring. However,due to station construction or other installation
limitations (i.e. the possibility of asbestos, inaccessibility), certain cables and raceway may need to be
surface-mounted or devices relocated to a more practical location. Westnet understands that the term
"optimal" is subjective. Although Westnet will attempt to place the equipment in the Customer's desired
locations,Westnet reserves the right to place the equipment in the safest and most beneficial location for
system performance
6. Any issue affecting the installation such as corrections or repairs, discrepancies among Customer
personnel in regards to the placement, mounting methods or other installation matters, must be
resolved within twenty-four(24) hours while Westnet personnel is on-site. If such resolution does not
occur, Westnet may bill the Customer and customer agrees to pay for any standby time until such
discrepancy is resolved.
EXCLUSIONS:
Unless specifically stated otherwise, the following items are excluded from the goods and services to be
provided by Westnet:
1. Any equipment not listed in the Contract Deliverables Schedule (Attachment C).
2. Spare/loaner equipment unless an on-site warranty is purchased.
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3. Westnet does not warranty equipment provided under this Statement of Work should a party other
than Westnet or Westnet's installation subcontractor or Westnet trained installer install or integrate
any non-Westnet equipment into the alerting or dispatch systems. An exception to this is the CAD
interface and Customer's radio system.
4. Westnet and/or any Westnet-supplied equipment will not make a recommendation as to which
apparatus or personnel assigned to an emergency call. Rather, Dispatch personnel, the CAD and/or
any other Customer mechanism are responsible for equipment and personnel assignment.
5. The Customer will be notified of any non-functioning Customer equipment. Westnet's proposal does
not include repair or replacement of any Customer-owned systems. If a station's public address,
lighting, or any other existing systems to be tied into the alerting system are not functioning properly,
the Customer will need to repair those items.
6. Westnet's pricing does not include any new circuits, breakers or upgrades to the electrical system or
wiring to the emergency panel or generator.
7. Aesthetic restoration of installation areas (e.g. color/texture matching), of ceilings, walls, or conduit
runs, beyond what Westnet determines is commercially viable.
8. Taxes and Permit Fees: Unless specifically included in Attachment C, the Contract Price excludes
federal, state, or local sales, use, or other taxes (other than federal, state, and local taxes based on
Westnet's income or net worth), all of which will be paid by Customer except as exempt by law.
Increases in any tax rate as listed in Attachment C shall be paid by Customer. The Customer agrees
to pay or reimburse Westnet plus overhead for all permit fees, fees by others, and related expenses
unless specifically listed and at the amount in Attachment C.
In witness whereof, the parties hereby agree to this Statement of Work on the dates set forth below.
WESTNET: CUSTOMER:
WESTNET, INC. CITY OF EL SEGUNDO
B . ................. By.
vlez
Name: Dawn Mathenv Name: 99ocn
Title: VP of Contracts Title: el^
Date: t t Date:
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Agreement No. 5511
WESIXET
ATTACHMENT A-1
DELIVERY VERIFICATION FORM*
First-In Fire Station Alerting Equipment
The signature below serves as verification that the boxes with equipment listed for Station in
Attachment C were delivered with no apparent damage.
Customer Representative Date
Printed Name &Title
(For partial deliveries, the following form shall be used.)
The signature below serves as verification that the following boxes with equipment listed for Station
in Attachment C were delivered with apparent damage:
2. 4.
Customer Representative Date
Printed Name &Title
* Print and execute one copy of this form for each station.
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Agreement No. 5511
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ATTACHMENT A-2
INSTALLATION VERIFICATION FORM*
The signature below serves as verification that the Fire Station Alerting equipment enumerated in
Attachment C, plus or minus the following mutually agreed upon changes, has been installed in a
commercially reasonable manner and functions properly in the System Test Mode. Any punch-list items
will be resolved prior to final System Acceptance.
A check in this box means that no equipment changes were made, and that the only equipment
installed at the Fire Station is that which is listed in Attachment C.
A check in this box means the following mutually agreed upon changes have been installed,
1. 6.
3. 8.
4. 9.
5. 10,
Customer Representative Date
Printed Name &Title
* Print and execute one copy of this form for each station.
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ATTACHMENT A-3
AUDIO LEVEL ACCEPTANCE FORM*
First-in Fire Station Alerting Equipment
The signature below serves as verification that the speaker audio levels for the First-In equipment located in
Station are set at the requested volume.
For requested changes after signoff(if Westnet does not have remote access capability), there will be a
charge for on-site volume changes.
A check in this box indicates that the DAY AUDIO is set at the requested level.
A check in this box indicates that the NIGHT AUDIO is set at the requested level
Customer Representative Date
Printed Name&Title
......................................................................................................................
* Print and execute one copy of this form for each station.
WESTNET SOW FOR EL SEGUNDO FD 2018 Page 8 of 20
...............___
Agreement
Agreement No. 5511
AWB �V
W1 IW
I&ii
ATTACHMENT B
WESTNET, INC.
STANDARD LIMITED WARRANTY
Westnet, Inc. ("Westnet') is providing its Standard Limited Warranty ("Limited Warranty") covering the First-
InTM products, parts, components, software and systems purchased by Customer(collectively, the"Product").
If Westnet, or an authorized Westnet subcontractor performs the installation, such installation service will be
deemed to be part of the Product for purposes of this Limited Warranty.
Warranty Commencement Date: When Westnet, or an authorized Westnet subcontractor, installs the
Product, this Warranty shall commence upon the (1) first beneficial use of the Product by Customer, or (2)
when installation is complete, whichever occurs first. In all other instances, this warranty commences upon
delivery. This Limited Warranty is not extended if Westnet repairs or replaces the Product.
Scope of Warranty: Westnet warrants exclusively to Customer that the Product will be free from defects in
material and workmanship for a period of one (1)year from the Warranty Commencement Date. Westnet will
perform all warranty work at its service location only, unless Westnet agrees, in its sole discretion, to perform
at Customer's location. Customer's exclusive remedy for any breach of this Limited Warranty will be either(1)
the repair or replacement, at Westnet's option, of the non-conforming Product, or (2) at Westnet's sole
discretion, reimburse Customer the purchase price paid by Customer for the Product, provided Customer has
returned the Product to Westnet. Repairs may be made with either new or reconditioned components and will
be shipped to Customer at the expense of Westnet. Any replaced Product becomes the property of Westnet.
Limitations/Exclusions: This Limited Warranty applies only if Westnet confirms that the alleged defect or
non-conformance exists and was not caused by Customer's or any third person's misuse, negligence,
improper installation or testing, or unauthorized attempts to open, repair or modify the Product, or by accident,
fire, water, lightening, power cuts or outages, power or telephone line transients, viruses, other hazards, or
acts of God, or by any other cause beyond the range of intended use in accordance with the Product's normal
usage and Westnet's published instructions. This Limited Warranty does not cover the following: (1)
Any parts and cabling used in the installation of a Product unless Westnet or an authorized Westnet
subcontractor(and not Customer or a third party installation company) performs the complete installation, (2)
Physical damage to the surface of the Product after its delivery to Customer, including cracks or scratches on
the LCD or outside casing, (3) When the malfunction results from the use of this Product in conjunction with
other products, or ancillary or peripheral equipment, and Westnet determines there is no fault with the Product
itself, (4) Any defect or malfunction of the Product due to any communications software or device Customer
may use with the Product, (5) Any damages to or defects in the delivered Products that are observable in a
reasonable visual inspection unless a Claim is made in writing to Westnet within thirty(30)days after the date
of delivery. This Limited Warranty does not cover loss or damage of any kind resulting from any delay in
delivery.
EXCEPT FOR THIS EXPRESS LIMITED WARRANTY AND WESTNET'S STATUTORY WARRANTY OF
GOOD TITLE, WESTNET MAKES NO WARRANTIES OR REPRESENTATIONS, EITHER EXPRESS OR
IMPLIED, STATUTORY OR OTHERWISE, REGARDING THE PRODUCT COVERED HEREBY, AND
EXPRESSLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION, OR
(SUBJECT TO THE INFRINGEMENT PARAGRAPH SET FORTH HEREIN) NONINFRINGEMENT OF
PATENTS OR OTHER PROPRIETARY RIGHTS. NO EMPLOYEE, AGENT OR REPRESENTATIVE OF
WESTNET IS AUTHORIZED TO MAKE ANY REPRESENTATION OR WARRANTY ON BEHALF OF
WESTNET RELATING TO THE PRODUCTS EXCEPT TO THE EXTENT SPECIFICALLY STATED HEREIN.
WESTNET NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY
OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF THE
PRODUCTS.
Warranty Claims: In order to make a Claim under this Limited Warranty, Customer must first notify Westnet
in writing not more than one (1) year after the Warranty Commencement Date. Notice must be sent to:
WESTNET SOW FOR EL SEGUNDO FD 2018 Page 9 of 20
Agreement No. 5511
WE'SINET
Westnet, Attention Warranty Department, 15542 Chemical Lane, Huntington Beach, California 92649
or can be faxed to (714) 901-5610. Inquiries regarding this Limited Warranty can also be directed by phone
to(714) 548-3500.
Upon receipt of written notice, Westnet will first, at its option and expense, inspect the Product in its installed
location. Unless otherwise waived by Westnet in writing, Customer must return the alleged non-conforming
Product to Westnet's designated service center. Customer shall be responsible for all expenses associated
with the transportation to/from Westnet's designated service center.Westnet shall not be liable for any damage
incurred in the transportation of Product to/from Westnet's designated service center.
LIMITATION OF LIABILITY: IN NO EVENT SHALL WESTNET, ITS OFFICERS, DIRECTORS, EMPLOYEES,
AGENTS OR SUBCONTRACTORS, BE LIABLE TO CUSTOMER OR ANY THIRD PARTY FOR ANY
INCIDENTAL, SPECIAL, INDIRECT, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES
(INCLUDING DAMAGES FOR LOST PROFITS, LOSS OF USE, LOSS OF DATA OR LOSS OF GOODWILL)
COST OF CAPITOL OR COST OF COVER ARISING OUT OF OR RELATING TO CUSTOMER'S SELECTION,
ORDERING, DELIVERY, PURCHASE, USE, RESALE OR DISTRIBUTION OF THE PRODUCT, EVEN IF
WESTNET HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
AGGREGATE LIABILITY: TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL THE
TOTAL AGGREGATE LIABILITY OF WESTNET, ITS OFFICERS, DIRECTORS, SHAREHOLDERS,
EMPLOYEES, AGENTS, OR SUBCONTRACTORS, ARISING FROM, RELATING TO, OR CONNECTED
WITH THE PRODUCT, EXCEED THE PURCHASE PRICE OF THE PRODUCT. IT IS INTENDED THAT THIS
LIMITATION WILL APPLY TO ANY AND ALL LIABILITY OR CAUSE OF ACTION, EXCEPT FOR THAT
PROVIDED FOR IN THE INFRINGEMENT PARAGRAPH SET FORTH HEREIN, HOWEVER ALLEGED OR
ARISING.
INFRINGEMENT.Westnet agrees to defend Customer and to pay (1) any damages award issued by a court
of competent jurisdiction against Customer, and (2)direct expenses, including reasonable attorneys'fees(but
excluding any lost revenues, lost profits or other consequential economic damages of Customer) as a result
of any action brought against Customer, if and to the extent the action is based on a valid claim that any
Product purchased by Customer under this Agreement infringes another person's U.S. patent, copyright,trade
secret or trademark. Westnet will not have liability for, and Customer will defend Westnet against, and pay
any damages awarded against Westnet and direct expenses, including reasonable attorneys' fees (but
excluding any lost revenues, lost profits or other consequential economic damages of Westnet) to the extent
the claimed infringement is based on or results in any material part from (a) any use of the Product other than
in accordance with Westnet's published instructions, (b) any unauthorized modification or alteration of the
Product, (c) any combination or use of the Product with any other product or system or technologies not
supplied by Westnet; (d)Westnet's compliance with Customer's design or specifications, or(d) any refusal to
accept or use suitable modified or replacement Products provided by Westnet to avoid infringement.
Westnet's obligations under this paragraph will be conditioned upon Customer promptly notifying Westnet in
writing of the existence of any such claim, giving Westnet full authority to conduct the defense and settlement
of the claim, at Westnet's expense and with counsel of Westnet's selection, and cooperating fully with Westnet
and such counsel.
This Limited Warranty will be governed by the laws of the State of California, U.S.A., excluding their conflicts
of laws principles. The United Nations Convention of Contracts for the International Sale of Goods is hereby
excluded in its entirety from application to this Limited Warranty.
WESTNET SOW FOR EL SEGUNDO FD 2018 Page 10 of 20
Agreement No. 5511
WESYNETi
ATTACHM C
CONTRACT PRICE AND DELIVERABLES
Proiect 1: EI Segundo Fire Station#1 First-in Alerting Smart Station System (Quote ID#Q-03314-1<9K)
Description:This is a quote for the First-In Alerting System including installation and one year of technical support on the First-IN System.Customer
is responsible for all network connectivity between dispatch and station, as well as the CAD interface if network activation is desired. Customer is
responsible to have the network equipment and power within 6 feet of the Master Control Unit and radio location.Quote does not include conduit of
more than 20 feet,if required.Customer to provide VPN access to Westnet for remote adjustments and support.Client agrees to pay additional wages
if the rate is different.Client agrees to pay additional sales tax should the sales tax rate change.Westnet will not be responsible for removing existing
Comtech equipment.Quote includes prevailing wages rate.Westnet will not service, repair or replace any Comtech equipment.
Product ID Product QTY I Price Sub Total
IN-Eth-T10 Ethernet Data Activated First-In Type 10 MCU 1.00 $7,395.95 $7,395.95
CR26-24VC5 Control Remote(each controls up to 8 functions) 1.00 $1,175.95 $1,175.95
�SDRM38V-FM Dorm Remote-Flush Mount Kit also required 8.00 $898.25 $7,186.0(.
�SDRMKIT-STD Dorm Remote Mounting Kit-Standard 8.00 $218.25 $1,746.00
�SHPA150 ,High Power Paging Audio Module(includes one speaker) 1.00 $1,495.00 $1,495.00
�SHPA150-1) High Power Paging Audio Module(includes two speakers) 2.00 $2,175.49 $4,350.98
�SPC28-HS-iK2PS Power Module w/Hub&Spoke Controller,UPS&Dual Power Supplies 1.00 $3,194.38 $3,194.3£
�SPC28-HSL-11<21PS 'Power Module w/Dual Mode,UPS&Dual Power Supplies 1.00 $3,194.38 $3,194.38
S-AST-LF Alerting Strobe Light Fixture 2.00 $225.00 $450.00
SAT Satellight(driven off Satellight Controller) 6.00 $295.00 $1,770.00
SSATKIT-TBD Satellight Mounting Kit-TBD 16.00 $48.00 $768.0(
SSAT-M �Satellight Controller 10.00 $599.98 $5,999.8
SS-CI5C-M ,Company Indicator(Apparatus Bay) 1.00 $825.00 $825.0
SSETS Emergency Button 1.00 $225.00 $225.0
�SSPK-SW-M Smart Station Speaker Switch-Main 1.00 $225.00 $225.0
ISS-TIM-01 ,Telephone Interface Module 1.00 $1,199.95 $1,199.95
PS-TTMR-M Turnout Timer(Medium) 1.0 $825.00 $825.0gI
SVC-LIFT-FEE Lift Service Fee 1.0 $895.00 $895.0(
EclOpment Total $42,921.39
�Instatl Supplies $1,710.00
[
notal Tax(9.0000000000%) $4,016.83
Shipping and Handling $1,069.05
I�Station Equipment Install $24,980.25
tie Year Toll Free Technical Support $3,852.84
lOn Site Warranty $3,545.00
(Project Coordination $1,345.01
pecial'Engineering Services $1,250.0(1
(Total Amount $84,690.3
WESTNET SOW FOR EL SEGUNDO FD 2018 Page 11 of 20
a
Agreement No. 5511
WESIMET
Proiect 2: EI Segundo Fire Station #2 First-In Alerting Smart Station System (Quote ID#Q-03949-K9H3)
Description:This is a quote for the First-In Alerting System including installation and one year of technical support on the First-IN System.Customer
is responsible for all network connectivity between dispatch and station, as well as the CAD interface if network activation is desired. Customer is
responsible to have the network equipment and power within 6 feet of the Master Control Unit and radio location.Quote does not include conduit of
more than 20 feet,if required.Customer to provide VPN access to Westnet for remote adjustments and support.Client agrees to pay additional wages
if the rate is different.Client agrees to pay additional sales tax should the sales tax rate change.Westnet will not be responsible for removing existing
Comtech equipment.Quote includes prevailing wages rate.Westnet will not service, repair or replace any Comtech equipment.
Product ID Product QTY I Price Sub Total'l
IDLSP MCU Data Line Surge Protector 1.0 $95.00 $95.0
1FIN-Eth-T10 Ethernet Data Activated First-In Type 10 MCU 1.0 $7,395.95 $7,395.91
1SCR26-24VC5 Control Remote(each controls up to 8 functions) 1.0 $1,175.95 $1,175.9
ISDBSI Doorbell Button 2.01 $225.00 $450.0
SDRM38V-FM Dorm Remote-Flush Mount Kit also required 10.0 $898.25 $8,982.5
ISDRMKIr-STD Dorm Remote Mounting Kit-Standard 10.0 11 $218.2 $2,182.5
ISHPA150 High Power Paging Audio Module(includes one speaker) 1.00 $1,495.0 $1,495.0
ISHPA150-D High Power Paging Audio Module(includes two speakers) 2.00' $2,175.491 $4,350.9
ISPC28-HS-1K2PS Power Module w/Hub&Spoke Controller,UPS&Dual Power Supplies 2.01 $3,194.381 $6,388.7
��PC28-HSL-IK2PS Power Module w/Dual Mode, UPS&Dual Power Supplies 1.Oq $3,194.381 $3,194.38
SS-AST-LF Alerting Strobe Light Fixture 4.Oq $225.001 $900.00
SAT Satellight(driven off Satellight Controller) 12.06, $295.Oq $3,540.00
ISSATKIT-TBD Satellight Mounting Kit-TBD 31.0Q $48.00 $1,488.00
LSAT-M Satellight Controller 19.001, $599.98. $11,399.62
S-CI5C-M Company Indicator(Apparatus Bay) 2.0011 $825.00 $1,650.0
S-DVCS Digital Volume Controller 1.01 $225.00 $225.0
SETS Emergency Button 1.00 $225.00 $225.0
S-OSA-D Outside Speaker Audio Module(includes two speakers) 1.00, $698.981 $698.9
FS-SLA-4L Alerting Strobe Light Adaptor 1.00 $95.00' $95.0
ISS-TTMR-M Turnout Timer(Medium) 2.0 $825.00 $1,650.0
SVC-LIFT-FEE Lift Service Fee 1.0 $895.06, $895.0
Equipment Total .... ............ ..... I
$58,477.62'
4'Install Supplies $4,004.55
Il otal Tax(9.2500000000%) $5,779.6
hipping and Handling $3,775.5
II Cation Equipment Install $38,145.14:
ne Year Toll Free Technical Support $6,225.321
n Site Warranty $5,950.0
(Project Coordination $1,345.0
Special Engineering Services $1,250.001
Ih otal Amount $124,952.79111
WESTNET SOW FOR EL SEGUNDO FD 2018 Page 12 of 20
Agreement No. 5511
M
WESTNEF
ATTACHMENT D
WESTNET PAYMENT SCHEDULE FOR PROJECT 1 -FS#1
Summary of Project Costs
Description Total Project
City of EI Segundo Fire Station # 1 First-In Alerting Smart $84,690.36
Station System
PROJECT MILESTONE EXHIBIT PROJECT INVOICE
COST % AMOUNT
Pre-Production / Contract Signature
1 a) System Layout/ Design n/a 20% $16,938.08
b) Submittals, Equip Engineering
c) Custom Programming
... .�._w...._____... L.......... ment... ......................................
2 Due Upon DeliveryAttachA-.1 ...35%........ .................... $29,641..:.6.2�....._...
3 Due Upon Installation Attachment A-2 20% $16,938.07
.wwwww.rr.......................................................... ................
4 Due Upon Completion of Attachment E 15% $12,703.55
Acceptance Test
5 Due Upon Final Acceptance Attachment F 10% $8,469.04
_____.. .................................................................. .._............______W....._,... _...............................----____
Total Amount: $84,690.36
Westnet may invoice and the Customer agrees to pay upon satisfactory completion of each of the five (5)
project milestones listed above.
If payment is not received within thirty(30) days from the date of invoice, a late fee of one and a half percent
(1.5%) per month of the unpaid balance will charged and immediately due.
WESTNET SOW FOR EL SEGUNDO FD 2018 Page 13 of 20
w .... .................................._. .............
.................................
Agreement No. 5511
WE"SINET
WESTNET PAYMENT SCHEDULE FOR PROJECT 2 -FS#2
Summary of Project Costs
Description Total Project
�................................................_..............___..................................................
City of EI Segundo Fire Station #2 First-In Alerting Smart $124,952.79
Station System
PROJECT MILESTONE EXHIBIT PROJECT INVOICE
CAMOUNT
OST %
,Pre-Production / Contract Signature
1 a) System Layout/ Design n/a 20% $24,990.56
b) Submittals, Equip Engineering
c) Custom Programming
2 Due Upon Delivery Attachment A-1 35% $43,733.47
3 Due Upon Installation Attachment A-2 20% $24,990.56
4 Due Upon Completion of Attachment E 15% $18,742.92
Acceptance Test
5 Due Upon Final Acceptance Attachment F 10% 12,495.28
Total Amount: $124,952.79
Westnet may invoice and the Customer agrees to pay upon satisfactory completion of each of the
five (5) project milestones listed above.
If payment is not received within thirty (30) days from the date of invoice, a late fee of one and a half
percent(1.5%) per month of the unpaid balance will charged and immediately due.
WESTNET SOW FOR REDLANDS FD 2018 Page 14 of 20
Agreement No. 5511
ES ",
ATTACHMENT E
ACCEPTANCE TEST PLAN
OBJECTIVE: The purpose of completing this Acceptance Test Plan is to achieve "System Acceptance" by
demonstrating to the Customer that the installed fire station alerting system ("System") equipment is
operational and properly performs the function specified herein. Upon successful execution of this ATP, the
System will have achieved "System Acceptance". Minor omissions or variances in the System that do not
materially impair the operation of the System as a whole will not postpone System Acceptance, but will be
corrected according to a mutually agreed upon schedule. In the event that a part of the System does not pass
the ATP, the System will be re-tested when Westnet determines that a corrective action has been taken to
ensure proper operation. Final System Acceptance will occur after System Acceptance and when all
deliverables and other work have been completed. When Final System Acceptance occurs, the parties will
promptly memorialize this final event by so indicating on the Final System Acceptance Certificate.
SCOPE: The scope of this ATP is limited to the System supplied by Westnet, Inc. It does not include any
other equipment or systems upon which the alerting system, once in use, relies for proper activation and
function (i.e. the Customer's CAD, radio, network and/or electrical systems). The failure or unavailability of
these other systems during the ATP shall not affect the outcome of this ATP, nor shall it affect the System
Acceptance and subsequent Final System Acceptance of the System.
TEST SCHEDULE: Westnet and the Customer will conduct the ATP at a mutually agreed-upon time and
date once Westnet informs the Customer that the System is ready for acceptance testing.
FIRE STATION METHODOLOGY: The ATP will test devices that, operationally, are activated by Dispatch,
as well as devices that are not activated by Dispatch, but rather the fire station crew.
1. Data / Network Activation Operation -This section tests/simulates a test of a network-based alert of
the station from Dispatch. Data sequences assigned to the fire station zones shall be applied to the
Ethernet port of the Master Control Unit using the Alerting Platform or a computer equipped with the
First-In API. The alerting response from the alerting system shall announce the specific unit(s)
associated with the alerted and audio distribution shall activate all areas associated with the zone
alerted. Once the zone is activated, the pre-announcement will announce the units alerted, nature of
the call, and other preannouncement information detailed in the ZIR signoff sheet. After the
preannouncement is complete, the dispatch audio will be heard throughout the station speakers.
Pass Notes:
N/A
Fail
I
2, Radio Activation Operation — This section tests a radio-activated alert of the station from Dispatch,
more specifically the Radio Interface Controller (RIC)'s activation of a station's Master Control Unit
(MCU). This test will utilize First-In RIC's alert signaling on the customer's radio system
A. Test of All-Call. This test will activate the "All-Call" zone in every station. Successful
performance of this test requires All-Call activation from the Alerting Platform User
Application, as well as All-Call activation from the manual RIC keypad. Once the zone is
activated, the pre-announcement will announce the All-Call message and the dispatch audio
is heard throughout the station speakers.
Pass Notes:
N/A
Fail
................. .................._..........................................................................................
WESTNET SOW FOR REDLANDS FD 2018 Page 15 of 20
Agreement No. 5511
NVESMET
B, Test of Specific Zones in a Designated Station. This test will activate a specific zone (i.e.
Engine) in a Designated Station. Step 1 of this test requires the proper station to be activated
both from the Alerting Platform User Application, as well as the manual RIC keypad. Step 2
of this test requires that the specific zone selected be activated. Once the zone is activated,
the pre-announcement will announce unit(s) assigned to the call and the dispatch audio is
heard throughout the station speakers.
Pass Notes:
N/A
Fail
1 Turnout Timer Operation - This section tests the activation of the Turnout Timer(s). Upon activation
of the Master Control Unit, the Timer(s) will begin to count up on a per-second basis. The Timer(s)
will continue to count up and will automatically shut down when the Master Control Unit send the
shutdown command to the station.
Pass Notes:
N/A
Fail
4. Automatic Backup Alerting - This section tests the automatic failover from the IP system to the RIC
for a radio based alert. The RIC shall automatically be activated from the First-In Alerting Platform
(FiAP) as soon as the FiAP detects that the primary alert was not successful. Without any action
required on the part of the dispatcher, the RIC will send the alert to the proper station and units
assigned to the call.
Pass Notes:
N/A
Fail
5, Manual Backup Alerting - Using the manual keypad of the RIC, the Customer selects the station and
units to activate in the selected fire station. The station MCU activates the appropriate station and
unit(s).
Pass Notes:
N/A
Fail
Customer Representative Date
Printed Name&Title
WESTNET SOW FOR REDLANDS FD 2018 Page 16 of 20
._. �ww..........................
.............................................
.......................................................................
_.................
__
Agreement No. 5511
WESMET
ATTACHMENT T F
FINAL SYSTEM ACCEPTANCE CERTIFICATE
The signature below serves as verification that the System has passed Acceptance Test Plan and that all I
deliverables and work have been completed.
Customer Representative Date
Printed Name&Title
ATTACHMENT G
WESTNET SOW FOR REDLANDS FD 2018 Page 17 of 20
Agreement No. 5511
IV ^MI A Mn
MAINTENANCE AND SUPPORT
STATEMENT OF WORK
1. SCOPE OF SERVICES
Westnet will provide comprehensive turn-key maintenance and support services for the installed First-In Fire
Station Alerting System, ensuring all components are operating at peak performance in accordance with factory
specifications in effect at the time the equipment was purchased. The Services to be provided under this
agreement include the following:
a One year, 24/7 toll-free Technical Support and On-Site Maintenance for all equipment and software
• Repair and/or replacement of malfunctioning units (except UPS)
• Spare equipment delivered the next business day(and Saturday's where available).
• Remote diagnostic analysis and uploads, software upgrades
2. RESPONSE TIMES
Response times shall be determined in accordance with the Priority Level and Descriptions set forth in the
following table where applicable. The response time shall commence from the time the Customer requests
service or notifies Westnet of problems with the System by contacting Westnet's Call Center ("Notification").
Issue resolution may include phone support, VPN remote access, or on-site service(for issues not resolved via
phone support or remote access).
Westnet Technical Support: (800)807-1700
Office Hours: 8:00—5:00 PST, Monday—Friday
24/7/365 This priority level represents a significant issue that results in the inability to use
Including the alerting systems.
1 Holidays . Station reports that it is not receiving any form of an alert or there is no audio
3-6 Hourin a fire station.
Response - Other failures that render the fire station MCU and more than five audio
transmitting devices unusable.
8:00—5:00 This priority level represents a moderate issue that restricts normal use of the
PST, Monday— alerting systems.
2 Friday . Any non-essential Fire Station device reported inoperable.
2-Business- - Reports of receiving other stations' or companies' alerts.
Day Response - Requests to increase fire station volume levels within fire
department-approved parameters.
........................................
This priority level represents minor or non-emergency issues that do not restrict
8:00—5:00 normal use of the station alerting systems.
PST, Monday— . Requests to decrease volume levels within fire department-approved
3 Friday parameters
3-Business- - Add additional equipment, request programming, or voice-chip changes.
Day Response - Requests for additional training.
• Other non mission-critical matters in the dispatch centers or fire stations
WESTNET SOW FOR REDLANDS FD 2018 Page 18 of 20
4n[eeDleOt 5 1 1
WESMET
3. WESTNET'S RESPONSIBILITIES
VVootnatmhaU:
A. Provide Westnet-owned spare equipment while a System component is returned to Westnet for repair
or replacement.
1. Any Westnet-owned spare equipment parts provided under this Agreement are the property of
VVeotneL Any damage to Westnet's spare equipment parts is not covered under this Scope of
Services and the Customer shall pay for the repair or replacement of the spare equipment parts.
2. Westnet may service replaceable parts, by way of new or remanufactured replacement parts to
Customer onanexchange basis. Upon receipt bythe Customer ofthe replacement part, the
original part becomes the property of Westnet, and shall be returned by Customer to Westnet.
The Customer shall pay Westnet the full retail value of the replacement part if Westnet provides
notice to the Customer to return the original part and Westnet does not receive the original part
within thirty(3O)days after replacement part installation.
B. Upon request, Westnet shall provide a written quote for additional work not specifically identified in this
AgnoomnonL Such work could inc|ude, but is not limited to, additions and installation ofnew equipment,
relocation of existing equipment, upgrades (not part of Westnet standard releases) and enhancements,
and other system related goods and services. If the Customer decides to proceed with the work, a new
purchase order will beissued exclusively for the work tobaordered.
4' CUSTOMER'S RESPONSIBILITIES
The Customer shall atall times orupon request:
A. Make no modifications to the System without obtaining approval from Westnet in writing.
B. Notify VVeatnetofany problems with the System bycalling the VVmetnetSystems Group at1-8UO-807'
1700 (VVeotnet'oca|| center).
C. Provide and maintain an operating 24/7 VPN with |P access to the stations for the duration of the
Agreement. The VPN shall allow Westnet to connect to all fire stations that are equipped with the
First-in Fire Station Alerting (Finot-|n)equipment. The VPN must beoperating and the Customer must
�
allow VVmatnattotest the VPN prior tothe commencement ofthis Agreement.
� O. Ensure that the VVeatnetmonitor computer inthe Dispatch Center(if provided> has 24/7access tothe
� VPN and to all Customer fire stations. The Customer will return the VVemt provided)
monitor computer to
Westnet at the conclusion of this Agreement and any additional extensions.
�
� E. Provide the make and model number of the fire station radio the System is connected to for the source
ofdispatch audio. If there are any connections to this radio other than the outside antenna and the
power source, the Customer will provide a diagram showing the method of connection, connector pins
used, signals obtained from the radio and signals sent to the radio by the fire station equipment.
F. Provide the name, 24-hour telephone number and position of responsible party that can be contacted
about each station's radio communication, public address, CAD, and network equipment.
G. Provide VVootnotwith either code-access tothe stations mranescort that ioavailable 24/7and within
one (1) hour's ofnotice ofanon-site visit.
H. If applicable, provide the make and model number of fire station amplifier, type of connectors used by
fire alerting input, input impedance and the necessary audio level to drive station amplifier.
VvESTN[TSOW FOR REDLANoSpo2Oz8 Page 19of2O
__w.�....................w..................................._......_.m................................................................................................... .................................................................____.....g............................................................................................... �.
Agreement No. 5511
E
SIONEAT
I. Provide a description of station control circuits (e.g., lighting, door openers, gas shut-off) and the
number of circuits to be controlled by the Control Remote.
J. Ensure that the MCU at each station is at all times plugged into the Westnet supplied on-line fulltime
UPS.
K. Ensure that the MCU at each station is at all times plugged into the First-In Radio Isolation Unit.
Westnet will exclude from this Agreement the repair of any equipment not properly connected to the
Radio Isolation Unit.
L. Ensure that the radio antenna and lightning arrestor is installed, is installed per current engineering
standards and that all lightning protection equipment is connected to a 5-ohm earth ground by a#6
or larger cable not exceeding eight (8) feet in length between the 5-ohm earth ground and the
protected equipment.
M. Notify Westnet prior to making any change in any equipment connected to the fire station System.
WESTNET SOW FOR REDLANDS FD 2018 Page 20 of 20