CONTRACT 5272A Amendment CLOSED Agreement No. 5272A
AMENDMENT TO
AGREEMENT NO. 5272 BETWEEN
THE CITY OF EL SEGUNDO AND
THE PHELPS GROUP
THIS AMENDMENT ("Amendment")is made and entered into this 3rd day of May, 2017, by
and between CITY OF EL SEGUNDO, a general law city and municipal corporation existing
under the laws of California("City"), and THE PHELPS GROUP, a California Corporation
("Consultant").
1. Pursuant to Section 34 of the Agreement, Section 1(C) is amended to increase the
amount of the Agreement by Sixty Thousand Dollars ($60,000), so that the City
agrees to pay Consultant a total sum not to exceed Eighty Five Thousand Dollars
($85,000) for Consultant's services through July 31, 2017, as described in the
attached Exhibit`B."
2. This Amendment may be executed in any number of counterparts, each of which will
be an original, but all of which together constitutes one instrument executed on the
same date.
3. Except as modified by this Amendment, all other terms and conditions of Agreement
No. 5272 will remain the same.
[SIGNATURES ON FOLLOWING PAGE]
1
Agreement No. 5272A
IN WITNESS WHEREOF,the parties hereto have executed this Amendment the day and
year first hereinabove written.
CITY OF EL SEGUNDO, THE PHELPS GROUP
a ge law city, a California Corporation
'e law 'i�
Gre arpe er, Myles*atling,
3
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�J' a r Chief Financial Officer
Cit w1ager
ATTEST:
TrWcy WOve:
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APPROVED AS TO FORM:
for
Marc D. Hensle 4D
City Attorney
2
Agreement No. 5272A
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City of El Segundo
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Agreement No. 5272A
Phelps
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The following Scope of Work (SOW) details services and deliverahies, based on ricar understanding of
the City of El Se undo's requirements.This document is intended to align our work on your behalf
and to provide a budget estimate for required efforts, in order to achieve defined objectives and
deliverables,
Situation rais l
Phelps has outlined the following needs for marketing support in relation to commercial real estate,
destination/truism and centennial for the period of May 1, 2017-- luly 11, 2017.
® Services
Phelps believes marketing is an investment in your organization,to continue to build awareness and a
consistent and meaningful message. In preparing the right package for you, we keep this in mind.
1. Paid Search
C'allfornia-ride campaign supporting commercial real estate
Ongoing optimization of creative copy, budget allocation and targeting
2e Creative
• Update eGuide for website
• Update Bioscience one-sheet
• Develop three issues of SOAR newsletter with new content(May,June, July)
Destination marketing positioning and preliminary online content strategy
New business goal/milestone theme, evolution of 201E "100 @100'
3® Public and Media Relations:
® outreach to journalists, media, bloers and influencers
* Liaison for media at pitched events, interviews, city visits, etc,.
Preliminary,, FAM planning
1 Fact sheet updates (Notable Companies, Fun Facts, Do, Eat, Drink, Stay)
Refinement of media lists
40 Updating of city resourre/influencer contact database
• Stakeholder input sessions
• Attendance at EDAC, City Council, State of the City, Bisnow and other relevant events as needed
• Coordination of yelp Elite event (tentatively July 2017)
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4. Social Media
Develop Fac:ebnok and I_inkpoln content calendars and custom pasts for the period
Ad hoc posts at client®s request
S. Website
ebsite hosting managpment 24/7
Implement HTTPS secure site
0 Preliminary updates to improve user experience and paid search optimization:
o Improve navigation language
* Increacp prominence of form submission call to action
Post revised eGuide and increase promotion of same within site
o Provide links to real time commercial real estate availability
�-) Irnprovp mobile friendly environment
o [decrease site loading time
6. Account Management, Strategic Consulting, Reporting:
Strategic consultation for Champions of Business 2017 event(September 2017), inrlciding
nomin e considerations and role defining, marketing plan, event production support
Development of longer-terra SOW supporting City and EDAC strategic goals, presentation
of same at July % 2017 FDAC meeting and August 1, 2017 City Council meeting
Account management of all activities pertaining to the above referenced services including
meetings, recommendations, cart munir°ations, correspondence, budget management,
estimating and scrape development for planned initiatives
Metrics and reporting creation and analysis
Ongoing strategic counsel for all marketing efforts
Stpward;hip of the brand to ensure consistent and appropriate messaging, content and
environment
Collaboration on new ideas, concepts, brainstorming and big picture planning
Access to all Phelrps specialists fo, progpct consulting in the areas of brand strategy,
,esearch, creative and messaging, multi-cultural marketing, Website design and
development, content strategy, production (digital, broadcast, print), local activations,
public, internal and media relations, influencer marketing and social media
Reporting Deliverables:
• City anager®s Report (monthly)
• Pti lic Relations Outreach and Coverage Report(monthly)
• Paid Search and Website Anaiytics Report(monthly)
Agreement No. 5272A
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Based on the outline to achieve the defined goals and perform the estimated services required,
Phelps recommends the following:
3 Months (Mav—July 2017) at $20,000 per month Total: $60,000
This is afee allocation estimate. It is flexible based on client requirements, timeline and deliverables,
The amount of strategy sessions, revisions and timing required will also impact this allocation, Any
rhanges to scope will(nrur a change order to this SOW.
Incidentals are not included. Incidentals may include materials, market data,shipping, delivery, travel,
tax, phntngra,phV, printing and other related Any inridpntal exreedinq$500 will hp
estimated seporatcly for approval.
11. Stewardship
We ensure that with each initiative® we are mindful of our larger goal to build affinity, the desired
rpsponse, and extend a prnvpn modpl across your organi7atinn. Your Phelps team is cnmprispd of
seasoned professionals who understand your organization and are focused on fostering growth and
success. Your team will be able to guide you through marketing decisions and advise on concepts,
ideas and execution tactics. Our services focus on a successful and strategic process based on goals,
objectives, defined marketing messages and priorities.
Othp.r benefits:
• Access to the Brain Bangers' Ball, a complimentary, dedicated strategy session in which the entire
agency of 90+ minds fortis on client business challenges and opportunities and provides feedback,
We can also utilize this mechanism for concept testing and refinement.
• Feedback from The Wall — front and center in our agency is a all where each team post-,client
work-in-progress and all agency associates provide input to help refine and introduce insights.
Agreement No. 5272A
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III. Client Participation
A key benefit of Phelps is the personal approach,, resoonsiveness and commitment to excellence that
we provide our clients. Our strong,talented team of marketing experts service our clients' needs
across all disciplines of an integrated marketing communications plan,To meet the project goals, we
anticipate the following client participation-
* Access: Pxprpqs with ynur 1-parn the importance of wnrking with iis, Fnrnuragp your aqqnriatps to
proactively provide resources, time, knowledge, ideas and vision
* Availability: marketing is deadline oriented, please set aside time to be available, provide
approvals and decisions, as needs-d
® Alerts: keep us apprised of anything that may materially affect the success of the project
® Brainstorming: bring all your ideas to the table,they could translate into marketing concepts
- Feedback: always let us now immediately if thpre is qomething we can improve upon and we
request your response to our client satisfaction surveys to allow us to continuously improve our
processes and relationships on your behalf
o Over communication: provide us with plenty of information on your organization at all times, it
will help us create a more attractive and stronger picture of your brand
® Respect: mutual consideration of confidential and other proprietary materials and approaches
IV. Phelps Team
Team I eadpr- Frin Culling xi.;n eriii(@t)�heir)saiieiicv.com
VP, Public Relations: Kristen Bergevin X181 kr-isteiicbrjhelr)saizeiicv,coni,
Search Engine Marketing Strategist: David Alpern x144 dal pern@phelesagency.corn
Marketing Data Analyst; Mackenzie Knapp x147 MLnapp_@phtlpsagencv.com
VP, Technology: John Park x129 john La)ph, losapency.com
Team Coordinator: Lizzie Bneck X190 lboq�c
Social Media Coordinator: Maddie Glenn x146 mFlenn@iLhe1vsaFencv.corn
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Agreement No. 5272A
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V. I
Acceptance and Signatures
This Work Ordpir is made and entered as of April 27, 2017 between The Phelps Group and the p'i'ty of
Ell Segundo.
"This Scope of Work may be signed in counterparts, each of which shaH be deemed an orIIgInal,
The contents of this document are considered confpdentual in nature and protected sunder The Phelps
Group as proprietary hnfo!rrmoatIlon, Any use of this material Mthoi,rt consent or engagement 6s stdctly
prohibited,
Thee ipartie.s have caused this Scope of Work to be executed by their duly authoHzed representatives
as pdentiifaed below
Accepted and .greed:
CITY OF EL SEGUNDO THE PHELPS GROUP(DBA IPHEII„ S)
Authorizing Authorizing
Name Name
Title Tithe
Date
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