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CONTRACT 4293 Professional Services Agreementr PROFESSIONAL SERVICES AGREEMENT BETWEEN THE CITY OF EL SEGUNDO AND MUNISERVICES, LLC This AGREEMENT is entered into this 26th day of June 2012, by and between the CITY OF EL SEGUNDO, a municipal corporation and general law city ( "CITY ") and MUNISERVICES, a limited liability company ( "CONSULTANT "). 1. CONSIDERATION. A. As partial consideration, CONSULTANT agrees to perform the work listed in the SCOPE OF SERVICES, below; B. As additional consideration, CONSULTANT and CITY agree to abide by the terms and conditions contained in this Agreement; C. As additional consideration, CITY agrees to pay CONSULTANT a sum not to exceed thirty thousand dollars ($30,000) for CONSULTANT's services. CITY may modify this amount as set forth below. Unless otherwise specified by written amendment to this Amended Agreement, CITY will pay this sum as specified in the attached Exhibit `B" which is incorporated by reference. 2. SCOPE OF SERVICES. A. CONSULTANT will perform services listed in the attached Exhibit "B ", which is incorporated by reference. B. CONSULTANT will, in a professional manner, furnish all of the labor, technical, administrative, professional and other personnel, all supplies and materials, equipment, printing, vehicles, transportation, office space and facilities, and all tests, testing and analyses, calculation, and all other means whatsoever, except as herein otherwise expressly specified to be furnished by CITY, necessary or proper to perform and complete the work and provide the professional services required of CONSULTANT by this Agreement. 3. PERFORMANCE STANDARDS. While performing this Agreement, CONSULTANT will use the appropriate generally accepted professional standards of practice existing at the time of performance utilized by persons engaged in providing similar services. CITY will continuously monitor CONSULTANT's services. CITY will notify CONSULTANT of any deficiencies and CONSULTANT will have fifteen (15) days after such notification to cure any shortcomings to CITY's satisfaction: Costs associated with curing the deficiencies will be borne by CONSULTANT. 4. PAYMENTS. For CITY to pay CONSULTANT as specified by this Agreement, CONSULTANT must submit a detailed invoice to CITY which lists the hours worked and hourly rates for each personnel category and reimbursable costs (all as set forth in Exhibit 'B ") the tasks performed, the percentage of the task completed during the billing period, the cumulative percentage completed for each task, the total cost of that work during the preceding billing month and a cumulative cash flow curve showing projected and actual expenditures versus time to date. 5. NON - APPROPRIATION OF FUNDS. Payments due and payable to CONSULTANT for current services are within the current budget and within an available, unexhausted and unencumbered appropriation of the CITY. In the event the CITY has not appropriated sufficient funds for payment of CONSULTANT services beyond the current fiscal year, this Agreement will cover only those costs incurred up to the conclusion of the current fiscal year. 6. ADDITIONAL WORK. A. CITY's city manager ( "Manager ") may determine, at the Manager's sole discretion, that CONSULTANT must perform additional work ( "Additional Work ") to complete the Scope of Work. If Additional Work is needed, the Manager will give written authorization to CONSULTANT to perform such Additional Work. B. If CONSULTANT believes Additional Work is needed to complete the Scope of Work, CONSULTANT will provide the Manager with written notification that contains a specific description of the proposed Additional Work, reasons for such Additional Work, and a detailed proposal regarding cost. C. Payments over $30,000 for Additional Work must be approved by CITY's city council. All Additional Work will be subject to all other terms and provisions of this Agreement. 7. FAMILIARITY WITH WORK. A. By executing this Agreement, CONSULTANT agrees that it has: i. Carefully investigated and considered the scope of services to be performed; ii. Carefully considered how the services should be performed; and iii. Understands the facilities, difficulties, and restrictions attending performance of the services under this Agreement. B. If services involve work upon any site, CONSULTANT agrees that CONSULTANT has or will investigate the site and is or will be fully acquainted i .6 with the conditions there existing, before commencing the services hereunder. Should CONSULTANT discover any latent or unknown conditions that may materially affect the performance of the services, CONSULTANT will immediately inform CITY of such fact and will not proceed except at CONSULTANT's own risk until written instructions are received from CITY. 8. TERM. The term of this Agreement will be from June 26, 2012 to December 31, 2012.Unless otherwise determined by written amendment between the parties, this Agreement will terminate in the following instances: A. Completion of the work specified in Exhibit `B "; B. Termination as stated in Section 16. 9. TIME FOR PERFORMANCE. A. CONSULTANT will not perform any work under this Agreement until: . CONSULTANT furnishes proof of insurance as required under Section 23 of this Agreement; and ii. CITY gives CONSULTANT a written notice to proceed. B. Should CONSULTANT begin work on any phase in advance of receiving written authorization to proceed, any such professional services are at CONSULTANT's own risk. 10. TIME EXTENSIONS. Should CONSULTANT be delayed by causes beyond CONSULTANT's control, CITY may grant a time extension for the completion of the contracted services. If delay occurs, CONSULTANT must notify the Manager within forty -eight hours (48 hours), in writing, of the cause and the extent of the delay and how such delay interferes with the Agreement's schedule. The Manager will extend the completion time, when appropriate, for the completion of the contracted services. 11. CONSISTENCY. In interpreting this Agreement and resolving any ambiguities, the main body of this Agreement takes precedence over the attached Exhibits; this Agreement supersedes any conflicting provisions. Any inconsistency between the Exhibits will be resolved in the order in which the Exhibits appear below: A. Exhibit B: Scope of Work/Proposal for Services 12. CHANGES. CITY may order changes in the services within the general scope of this Agreement, consisting of additions, deletions, or other revisions, and the contract sum and the contract time will be adjusted accordingly. All such changes must be authorized in writing, executed by CONSULTANT and CITY. The cost or credit to CITY resulting from changes in the services will be determined in accordance with written agreement between the parties. -3- . j. 13. TAXPAYER IDENTIFICATION NUMBER. CONSULTANT will provide CITY with a Taxpayer Identification Number. 14. PERMITS AND LICENSES. CONSULTANT, at its sole expense, will obtain and maintain during the term of this Agreement, all necessary permits, licenses, and certificates that may be required in connection with the performance of services under this Agreement. 15. WAIVER. CITY's review or acceptance of, or payment for, work product prepared by CONSULTANT under this Agreement will not be construed to operate as a waiver of any rights CITY may have under this Agreement or of any cause of action arising from CONSULTANT's performance. A waiver by CITY of any breach of any term, covenant, or condition contained in this Agreement will not be deemed to be a waiver of any subsequent breach of the same or any other term, covenant, or condition contained in this Agreement, whether of the same or different character. 16. TERMINATION. A. Except as otherwise provided, CITY may terminate this Agreement at any time with or without cause. B. CONSULTANT may terminate this Agreement at any time with CITY's mutual consent. Notice will be in writing at least thirty (30) days before the effective termination date. C. Upon receiving a termination notice, CONSULTANT will immediately cease performance under this Agreement unless otherwise provided in the termination notice. Except as otherwise provided in the termination notice, any additional work performed by CONSULTANT after receiving a termination notice will be performed at CONSULTANT" own cost; CITY will not be obligated to compensate CONSULTANT for such work. D. Should termination occur, all finished or unfinished documents, data, studies, surveys, drawings, maps, reports and other materials prepared by CONSULTANT will, at CITY's option, become CITY's property, and CONSULTANT will receive just and equitable compensation for any work satisfactorily completed up to the effective date of notice of termination, not to exceed the total costs under Section I(C). E. Should the Agreement be terminated pursuant to this Section, CITY may procure on its own terms services similar to those terminated. F. By executing this document, CONSULTANT waives any and all claims for damages that might otherwise arise from CITY's termination under this Section. 17. OWNERSHIP OF DOCUMENTS. All documents, data, studies, drawings, maps, models, photographs and reports prepared by CONSULTANT under this Agreement are CITY's M ,° a 01. property. CONSULTANT may retain copies of said documents and materials as desired, but will deliver all original materials to CITY upon CITY's written notice. CITY agrees that use of CONSULTANT's completed work product, for purposes other than identified in this Agreement, or use of incomplete work product, is at CITY's own risk. 18. PUBLICATION OF DOCUMENTS. Except as necessary for performance of service under this Agreement, no copies, sketches, or graphs of materials, including graphic art work, prepared pursuant to this Agreement, will be released by CONSULTANT to any other person or public CITY without CITY's prior written approval. All press releases, including graphic display information to be published in newspapers or magazines, will be approved and distributed solely by CITY, unless otherwise provided by written agreement between the parties. 19. INDEMNIFICATION. A. CONSULTANT agrees to the following: i. Indemnification for Professional Services. CONSULTANT will save harmless and indemnify and at CITY's request reimburse defense costs for CITY and all its officers, volunteers, employees and representatives from and against any and all suits, actions, or claims, of any character whatever, brought for, or on account of, any injuries or damages sustained by any person or property resulting or arising from any negligent or wrongful act, error or omission by CONSULTANT or any of CONSULTANT's officers, agents, employees, or representatives, in the performance of this Agreement, except for such loss or damage arising from CITY's sole negligence or willful misconduct. li. Indemnification for other Damages. CONSULTANT indemnifies and holds CITY harmless from and against any claim, action, damages, costs (including, without limitation, attorney's fees), injuries, or liability, arising out of this Agreement, or its performance, except for such loss or damage arising from CITY's sole negligence or willful misconduct. Should CITY be named in any suit, or should any claim be brought against it by suit or otherwise, whether the same be groundless or not, arising out of this Agreement, or its performance, CONSULTANT will defend CITY (at CITY's request and with counsel satisfactory to CITY) and will indemnify CITY for any judgment rendered against it or any sums paid out in settlement or otherwise. B. For purposes of this section "CITY" includes CITY's officers, officials, employees, agents, representatives, and certified volunteers. C. It is expressly understood and agreed that the foregoing provisions will survive termination of this Agreement. -5- � D. The requirements as to the types and limits of insurance coverage to be maintained by CONSULTANT as required by Section 23, and any approval of said insurance by CITY, are not intended to and will not in any manner limit or qualify the liabilities and obligations otherwise assumed by CONSULTANT pursuant to this Agreement, including, without limitation, to the provisions concerning indemnification. 20. ASSIGNABILITY. This Agreement is for CONSULTANT's professional services. CONSULTANT's attempts to assign the benefits or burdens of this Agreement without CITY's written approval are prohibited and will be null and void. 21. INDEPENDENT CONTRACTOR. CITY and CONSULTANT agree that CONSULTANT will act as an independent contractor and will have control of all work and the manner in which is it performed. CONSULTANT will be free to contract for similar service to be performed for other employers while under contract with CITY. CONSULTANT is not an agent or employee of CITY and is not entitled to participate in any pension plan, insurance, bonus or similar benefits CITY provides for its employees. Any provision in this Agreement that may appear to give CITY the right to direct CONSULTANT as to the details of doing the work or to exercise a measure of control over the work means that CONSULTANT will follow the direction of the CITY as to end results of the work only. 22. AUDIT OF RECORDS. CONSULTANT will maintain full and accurate records with respect to all services and matters covered under this Agreement. CITY will have free access at all reasonable times to such records, and the right to examine and audit the same and to make transcript therefrom, and to inspect all program data, documents, proceedings and activities. CONSULTANT will retain such financial and program service records for at least three (3) years after termination or final payment under this Agreement. 23. INSURANCE. A. Before commencing performance under this Agreement, and at all other times this Agreement is effective, CONSULTANT will procure and maintain the following types of insurance with coverage limits complying, at a minimum, with the limits set forth below: Type of Insurance Commercial general liability: Professional Liability Business automobile liability Workers compensation Limits $1,000,000 $1,000,000 $1,000,000 Statutory requirement -6- ® 1 B. Commercial general liability insurance will meet or exceed the requirements of the most recent ISO -CGL Form. The amount of insurance set forth above will be a combined single limit per occurrence for bodily injury, personal injury, and property damage for the policy coverage. Liability policies will be endorsed to name CITY, its officials, and employees as "additional insureds" under said insurance coverage and to state that such insurance will be deemed "primary" such that any other insurance that may be carried by CITY will be excess thereto. Such endorsement must be reflected on ISO Form No. CG 20 10 1185 or 88, or equivalent. Such insurance will be on an "occurrence," not a "claims made," basis and will not be cancelable or subject to reduction except upon thirty (30) days prior written notice to CITY. C. Professional liability coverage will be on an "occurrence basis" if such coverage is available, or on a "claims made" basis if not available. When coverage is provided on a "claims made basis," CONSULTANT will continue to renew the insurance for a period of three (3) years after this Agreement expires or is terminated. Such insurance will have the same coverage and limits as the policy that was in effect during the term of this Agreement, and will cover CONSULTANT for all claims made by CITY arising out of any errors or omissions of CONSULTANT, or its officers, employees or agents during the time this Agreement was in effect. D. Automobile coverage will be written on ISO Business Auto Coverage Form CA 00 0106 92, including symbol 1 (Any Auto). E. CONSULTANT will furnish to CITY duly authenticated Certificates of Insurance evidencing maintenance of the insurance required under this Agreement and such other evidence of insurance or copies of policies as may be reasonably required by CITY from time to time. Insurance must be placed with insurers with a current A.M. Best Company Rating equivalent to at least a Rating of "A:VII." F. Should CONSULTANT, for any reason, fail to obtain and maintain the insurance required by this Agreement, CITY may obtain such coverage at CONSULTANT's expense and deduct the cost of such insurance from payments due to CONSULTANT under this Agreement or terminate pursuant to Section 16. 24. USE OF SUBCONTRACTORS. CONSULTANT must obtain CITY's prior written approval to use any consultants while performing any portion of this Agreement. Such approval must approve of the proposed consultant and the terms of compensation. 25. INCIDENTAL TASKS. CONSULTANT will meet with CITY monthly to provide the status on the project, which will include a schedule update and a short narrative description of progress during the past month for each major task, a description of the work remaining and a description of the work to be done before the next schedule update. N 26. NOTICES. All communications to either party by the other party will be deemed made when received by such party at its respective name and address as follows: If to CONSULTANT: MuniServices, LLC 7335 N. Palm Bluffs Ave Fresno, CA 93711 Attention: Steve Stark Client Services Manager If to CITY: City of El Segundo 350 Main St El Segundo, CA Attention: Deborah Cullen Director of Finance Any such written communications by mail will be conclusively deemed to have been received by the addressee upon deposit thereof in the United States Mail, postage prepaid and properly addressed as noted above. In all other instances, notices will be deemed given at the time of actual delivery. Changes may be made in the names or addresses of persons to whom notices are to be given by giving notice in the manner prescribed in this paragraph. 27. CONFLICT OF INTEREST. CONSULTANT will comply with all conflict of interest laws and regulations including, without limitation, CITY's conflict of interest regulations. 28. SOLICITATION. CONSULTANT maintains and warrants that it has not employed nor retained any company or person, other than CONSULTANT's bona fide employee, to solicit or secure this Agreement. Further, CONSULTANT warrants that it has not paid nor has it agreed to pay any company or person, other than CONSULTANT's bona fide employee, any fee, commission, percentage, brokerage fee, gift or other consideration contingent upon or resulting from the award or making of this Agreement. Should CONSULTANT breach or violate this warranty, CITY may rescind this Agreement without liability. 29. THIRD PARTY BENEFICIARIES. This Agreement and every provision herein is generally for the exclusive benefit of CONSULTANT and CITY and not for the benefit of any other party. There will be no incidental or other beneficiaries of any of CONSULTANT's or CI TY's obligations under this Agreement. 30. INTERPRETATION. This Agreement was drafted in, and will be construed in accordance with the laws of the State of California, and exclusive venue for any action involving this agreement will be in Los Angeles County. 31. COMPLIANCE WITH LAW. CONSULTANT agrees to comply with all federal, state, and local laws applicable to this Agreement. 32. ENTIRE AGREEMENT. This Agreement, and its Attachments, sets forth the entire understanding of the parties. There are no other understandings, terms or other agreements expressed or implied, oral or written. There is one (1) Attachment to this Amended Agreement. This Agreement will bind and inure to the benefit of the parties to this Agreement and any subsequent successors and assigns. N 33. RULES OF CONSTRUCTION, Each Party had the opportunity to independently review this Agreement with legal counsel. Accordingly, this Agreement will be construed simply, as a whole, and in accordance with its fair meaning; it will not be interpreted strictly for or against either Party. 34. SEVERABILITY. If any portion of this Agreement is declared by a court of competent jurisdiction to be invalid or unenforceable, then such portion will be deemed modified to the extent necessary in the opinion of the court to render such portion enforceable and, as so modified, such portion and the balance of this Agreement will continue in full force and effect. 35. AUTHORITY/MODIFICATION. The Parties represent and warrant that all necessary action has been taken by the Parties to authorize the undersigned to execute this Agreement and to engage in the actions described herein. This Agreement may be modified by written amendment. CITY's executive manager, or designee, may execute any such amendment on behalf of CITY. 36. ACCEPTANCE OF FACSIMILE SIGNATURES. The Parties agree that this Agreement, agreements ancillary to this Agreement, and related documents to be entered into in connection with this Agreement will be considered signed when the signature of a party is delivered by facsimile transmission. Such facsimile signature will be treated in all respects as having the same effect as an original signature. 37. CAPTIONS. The captions of the paragraphs of this Agreement are for convenience of reference only and will not affect the interpretation of this Agreement. 38. TIME IS OF ESSENCE. Time is of the essence for each and every provision of this Agreement. 39. FORCE MAJEURE. Should performance of this Agreement be prevented due to fire, flood, explosion, acts of terrorism, war, embargo, government action, civil or military authority, the natural elements, or other similar causes beyond the Parties' reasonable control, then the Agreement will immediately terminate without obligation of either party to the other. 40. STATEMENT OF EXPERIENCE. By executing this Agreement, CONSULTANT represents that it has demonstrated trustworthiness and possesses the quality, fitness and capacity to perform the Agreement in a manner satisfactory to CITY. CONSULTANT represents that its financial resources, surety and insurance experience, service experience, completion ability, personnel, current workload, experience in dealing with private consultants, and experience in dealing with public agencies all suggest that CONSULTANT is capable of performing the proposed contract and has a demonstrated capacity to deal fairly and effectively with and to satisfy a public CITY. [Signatures on next page] in 4 - a ° IN WITNESS WHEREOF the parties hereto have executed this contract the day and year first hereinabove written. C7Off" EL SEGUN dare arpen er City1lanager ATTEST: Tra%le We m APPROVED AS 'Y MIINA VKl,,S, LLC A, Do Senivi v ice President of Client Services Taxpayer 1l) No.. 13-3528885 I[i2 m J s 8 " EXHIBIT B t 1 1 i! 1 ..; r June 26, 2 012 MuniServices, LLC 7335 N. Palm Bluffs Ave. Fresno, CA 93711 Ph: 559.271.6800 Primary Contact: Steve Stark Client Services Manager t 2 nSt r i ice s Telephone: 800 -800 -8181 x6976 CoverLetter ............. ............................... .... .......... ......... .......... ......... ......... ......... ......... -. -... 2 Project Approach - Scope of Work .................................................................................. ............................... 4 ProposedCompensation ..................................................................................................... ............................... 6 Experience and References ................................................................................................ ............................... 7 Statement of Qualifications ................................................................................................ ............................... 4 Resumesof Key Personnel ................................................................................................. .............................12 www.muniservices.com Pzgje l 1�; tl�lll. City of El Segundo June 26, 2012 VIA EMAIL: Deborah Cullen Director of Finance /Human Resources City of El Segundo 350 Main Street El Segundo, Ca, 90245 Re: MuniServices' Proposal for UUT Compliance Review Services - Chevron Dear Ms. Cullen: Thank you for the opportunity to offer the City of El Segundo this proposal for UUT Audit Services. This proposal describes our UUT Compliance Review program for Chevron that will determine whether utility user's taxes and Franchise Fees have been properly accounted and paid to the City, and identifies any reporting and payment errors to ensure that they are properly reported and paid in the future. MuniServices has over 30 years of experience in providing tax revenue enhancement services to over 820 local government partners nationwide and have provided franchise fee compliance reviews and utility users tax audit services since 1990. We presently provide these services to over 60 municipal clients. We are one of the few firms in the United States that provides revenue enhancement and information services that encompass all general fund revenue and fee types. We have an established track record of providing our clients with consistent and quantifiable results. MuniServices and its sister company RDS have a team of qualified and experienced auditors, managers and specialists with extensive and specialized franchise fee compliance review and utility audit experiences devoted specifically to auditing utility taxpayer and franchisee compliance. We are confident that MuniServices offers the City of El Segundo the greatest opportunity for success and look forward to entering an agreement for the audit services proposed here. Client Services Manager, Steve Stark will serve as MuniServices' liaison to the City and can be reached by phone email at 5-t-ephen.Stark@MuniServices.com or by phone at 800 -800- 8181 x6976. As the I am pleased to present this proposal and confirm that the proposed services and prices contained herein will remain valid for a period of 90 days from April 3, 2012, and we are ready to begin project implementation immediately upon award and execution of a contract. We look forward to speaking with you soon. www.muniservices.com Page 2 City of El Segundo Respectfully submitted, Douegfsen www.muniservices,com 4 2 9 3 )une 26, 2012 City of El Segundo f � MuniServices understands that the City seeks to retain a qualified professional independent firm to conduct an audit of the Gas Users Administrative Agreement between the El Segundo Refinery of Chevron USA, Inc. and the City of El Segundo. The City of El Segundo would like to audit the gas usage at the refinery as defined in the Gas Utility Users Tax Municipal Code and in the Gas Users Administrative Agreement. The City of El Segundo and Chevron agree that the City's Audit will be conducted in a manner that is in strict compliance with the following scope of the Audit; • Use "baseline" data provided by the City regarding usage of gas as defined in the 1994 Agreement and determine if Chevron's gas use in two (2) consecutive years shows a twenty -five percent (25 %) increase /decrease when compared to the baseline. • The Audit shall cover the period of January 1, 2009 through March 31, 2012. Notwithstanding the foregoing audit period, the City and Chevron acknowledge and agree that Chevron is not waiving any statute of limitations defense and is not tolling any statute of limitations under any tax statute /ordinance or the 1994 Agreement or whether the City has right to conduct an audit or make an assessment for certain time period. • Identify all natural gas delivered through mains or pipes to the El Segundo refinery and its uses by Chevron in the City of El Segundo in a manner that is reasonably comparable to information provided by Chevron to the City as part of the negotiation of the 1994 Agreement that formed the basis of the 1994 Agreement and is consistent with the current El Segundo refinery operations and infrastructure for the audit period. • Audit Procedures will be as follows: o Take a random sample of months and request the inventory reconciliation for each of those months; o From the months selected, perform the following: ■ Trace the beginning and ending Inventory Balance to the General Ledger; ■ Trace the purchases, deliveries and consumption to the general ledger; ■ Obtain summary of purchases by vendor; select xx number to review; ■ For purchases, trace volumes, rates and total invoice price to inventory, deliveries and consumption; ■ Obtain summary of deliveries and consumption by product (Cogen, Feedstock and Fuel Utility System)) www.muniservices.com Page 4 City of El Segundo For each month selected, trace delivery and consumption amounts to General Ledger to ensure proper classification of delivery and consumption. Based on the above information, prepare a report with the results of the audit steps performed above. The City agrees to complete its Audit by no later than December 31, 2012 so long as Chevron reasonably cooperates in making information available on a timely basis. Suggested Schedule MuniServices can begin scheduling audit examinations within 30 days of the execution of a contract with the City. Although we can assure the City of sufficient auditing resources to initiate audits without delay on our part, the actual start date and time to completion for any given engagement will depend to some extent on the timely cooperation of the franchisee being audited, including timeliness of source document provision, response to inquiries, and quality and completeness of data provided; as well as the complexity of the audit itself, and the time required to resolve any issues that the franchisee may raise regarding the results reported. Throughout the project, we will provide the City with progress reports as applicable. Upon completion of the audit, we will issue a draft report to the City noting the findings. After the City's review and approval, we will issue our final report. www.muniservices.com Page 4293 . City of 1 Segundo Proposal for Franchise Pee o llnce Review Services June 26,2012 MuniServices' proposes providing its UUT Compliance Review Service on a fixed -based pricing approach. MuniServices will perform t the above services a fixed fee of $30,000. This fee will be due 50% upon commencement of the work plan. The remainder of the fee (50 %) is due after the final report is issued. Total fixed fee of $30,000 ($150 per hour for 200 hours). These fees include any out-of-pocket expenses or travel- related expenses. Optional Additional Consulting The City may request that MuniServices provide additional consulting services at any time during the term of the Agreement. If MuniServices and City agree on the scope of the additional consulting services requested, then MuniServices will provide the additional consulting on a Time and Materials basis. Depending on the personnel assigned to perform the work, standard hourly rates range from $75 per hour to $300 per hour. The additional consulting services will be invoiced at least monthly based on actual time and expenses incurred. The reimbursable expenses will receive prior approval from the City and will be reimbursed at cost to MuniServices. www.muniservkes.com pogo 6 2 9 City of El Segundo Proposal for Franchise Fee Compliance Review Services June 26,2012 We have provided franchise fee compliance reviews and UUT services since 1990 and presently provide UUT services to over 60 municipal clients. In the State of California these 60 agencies account for approximately 70% of all UUT revenues collected in the State. Our staff has performed audits and compliance reviews of all the major energy utilities operating in California, and is currently performing audits in Wilmington, Delaware; Arlington, Texas; Vancouver, Washington; and Palm Springs, California. Audits include verifying compliance with local franchise agreements, UUT collection remittance and jurisdictional boundary accuracy. We are currently finishing a franchise fee compliance review and UUT audit of a large energy provider in the State of California and have five franchise fee compliance reviews in progress of national or regional Cable Television, Telecom, and Energy providers. The following are some of the specific compliance review projects we have performed for some of our clients. City of Encinitas - 2010 Ms. Janet Fry, Finance Manager 505 South Vulcan Avenue, Encinitas, CA 92024 Phone: 760.633.2638 Email: City of Redondo Beach, CA - 2003 Mr. Frank Rowlen, Deputy Treasurer 415 Diamond Street, Redondo Beach, CA 90277 Phone: 310.372.1171 E -mail: frank,LQyLem@rtdQndpQM City of Indio - 2008 to 2009 Mr. Mark Wasserman, Assistant to the City Manager 100 Civic Center Mall, Indio, CA 92201 -4434 Phone: 760.391.4115 E -mail: ssrmn iio.ar www.muniservices.c°om Page 7 We are currently providing similar franchise fee compliance reviews to the following cities: City of Arlington - 2011 Ethan Klos, Treasury Manager 101 W. Abram Street, Arlington, TX 76010 Phone: 817.459.6303 Email: ethanAlos@arlingtontx.gov City of Palm Springs - 2011 Geoffrey S. Kiehl, Director of Finance and Treasurer 3200 E. Tahquitz Canyon Way, Palm Springs, CA 92263 -2743 Phone: 760.323.8221 Email: Geoffrey.kiehI ftalmsprings- ca,gov City of Vancouver - 2011 Christine Smith, Internal Auditor and Project Coordinator 610 Esther Street, Vancouver, WA 98668 Phone: 360.487.8441 Email: 's .s ci c s County of Orange - 2011 Alicia Campbell, Manager, Special Services 333 W. Santa Ana Blvd. 3rd Floor Santa Ana, CA 92702 Phone: (714) 667 -9775 Email: Alicia,Campbgll@gcpw,oc9ov.co www,muniservice,F.com 6 Pqqe 8 C 9 3 a s City of El Segundo Proposal for Franchise Fee Compliance Review Services June 26, 2012 WIMMEMMUM= MuniServices has partnered with the nation's largest cities, counties and states in developing and operating successful revenue enhancement, collections and discovery programs. MuniServices specializes in providing revenue enhancement and consulting services to local jurisdictions nationwide. MuniServices' products and services encompass all general sources of local tax revenue including Sales and Use Tax, Property Tax, Business License Tax, Hotel Lodging Tax, Utility Users Tax, and Franchise Fees. MuniServices was founded in 1978 as Municipal Resource Consultants (MRC). Under the then- partnership, the firm flourished throughout California and quickly branched out into other regions. In 1998, MRC was acquired and combined with other entities on the East Coast forming what is known today as MuniServices, LLC. In 2008, MuniServices, became a wholly owned subsidiary of Portfolio Recovery Associates, Inc. (NASDAQ :PRAA), a publicly traded, full service provider of outsourced receivables management and related services. PRAA has over 2,500 employees and its complete Annual Reports, as well as other SEC filings, are publicly available at www.portfoliorecovery.com. Today, MuniServices and its sister company Revenue Discovery Systems (RDS) are operationally integrated into a single organization, PRA Government Services, currently partnering with over 820 local governments with jurisdictions of varying types and sizes in terms of population, business base, tax structures and geographical regions including city and county governments in Alabama, Arizona, California, Delaware, Florida, Georgia, Kentucky, Louisiana, Michigan, Nevada, North Carolina, Oklahoma, Pennsylvania, Tennessee, Texas, and Washington, and the District of Columbia. The cities of Los Angeles, Detroit, Jacksonville, Sacramento, Pasadena, and Beverly Hills are among the municipal governments for which we provide a variety of revenue services. We have an established track record of providing our clients with consistent and quantifiable results recovering over $2.4 billion in combined new tax revenue from our local jurisdiction clients. The new tax revenue directly funds programs and services provided by the communities we serve. Our programs are also designed to help prevent tax revenue leakage through an array of focused tax administrative service offerings. Our clients include state governments and some of the country's largest cities, as well as smaller municipalities, counties, and other government agencies. Our services include: Compliance iance Audi: We perform on -site and remote examinations designed to ensure compliance with local tax requirements on the part of foreign and domestic taxpayers, and to identify and recover audited tax revenues from taxpayers that may have under - reported their tax liabilities. www.muniservices.com page City of l Segundo Proposal for Franchise Fee Compliance Review Services June 26,2012 Revenue Enhancement Services: We have recovered more than $1 billion in new revenue for our clients and have assisted them from losing billions of dollars more in tax revenue leakage through an array of service offerings including: a. Discovery & Recovery: We identify non - compliant entities doing business within our client's jurisdiction and assist in bringing these entities into compliance with applicable tax and license ordinances and the collection of any amounts past due. b. Delinquent Tax Collection: We assist in the collection of delinquent business taxes /fees following all applicable professional and legal standards. Tax Administration: We target critical business processes such as data entry and processing, billing services, application and claims processing, compliance and taxpayer support services. We process over $750,000,000 (over 405,000 unique tax returns) in business tax revenues annually on behalf of over 400 local governments. We have provided sales and use tax administration services to our municipal and county government clients for over 32 years. We currently provide revenue enhancement services to the Iargest and most progressive cities in the country including Phoenix, Los Angeles, San Diego, Winston - Salem, Philadelphia, Houston, Dallas, and Washington, DC. Our auditors are recruited and hired, trained, and dedicated to the task of completing accurate and efficient taxpayer audits on behalf of our local government clients. We do not prepare financial statements, or provide services to private businesses that could present a potential conflict of interest. Our auditors currently complete over 2,000 taxpayer compliance audits each year on behalf of these clients. These audits address taxpayers of all sizes, in a variety of industries, including companies local to our client jurisdictions, as well as national companies with operations in many jurisdictions, in multiple states. Over the years, our combined discovery and compliance services have resulted in the recovery of $2.4billion in revenues for our clients, plus the prevention of even more in potential tax revenue leakage, assisting them to meet their budgets, deliver public services, and better serve their citizens. Qualifications and Experience Providing City Requestgd Services MuniServices' UUT reviews are designed to verify that the City has received the franchise monies due to the City for any eligible prior years. We will obtain and review available documents, reports, work papers, and any prior reports which concern the computation or methodologies for computing the taxes paid to the City, review franchise agreements, and analyze the subscriber base to verify that subscribers are correctly coded to the proper jurisdiction. ww.muniservices.com Page lo Us ,a.... City of El Segundo Proposal for Franchise Fee Compliance Review Services June 26, 2012 Superior Technology /Leading -Edge Data Management MuniServices Cornerstone software is designed to provide unsurpassed, state -of -the -art data evaluation, non - compliance targeting and misallocation identification services that utilizes a 19 terabyte data warehouse as the 'cornerstone' to our revenue enhancement, compliance, and information services. We have invested three decades of intensive research and development into the data sources for detecting missing local taxes, designing systems that allow for maximum flexibility in utilizing hundreds of data sources, thereby improving the recovery of revenue. Access to Unique and Confidential Data jNo Conflict of Interest We only provide our services to government agencies. Our exclusive government focus allows us to avoid real or perceived conflicts of interests with taxpayers. Our approach qualifies us to review taxpayer information and other confidential data while other specialty consulting firms could be barred access due to a conflict of interest. Most public accounting firms maintain clients in the private sector and may find themselves faced with a conflict of interest situation; either in their work for a taxpayer or for a government entity. Legislative and Regulatory Analysis and Consulting MuniServices' offerings are complemented with a dedicated Government Relations team that provides federal, state and local government advocacy, policy, regulatory and legislative consulting support; efforts have surfaced and successfully resolved numerous major issues that have preserved and expanded the tax base for its clients. For two decades, our government relations team has served as technical support to Congressional representatives, and city lobbyists in analyzing and proposing changes to proposed state and federal legislation that could affect or improve our client cities' revenues. Our program for this proposed service will likewise include monitoring proposed state and federal legislation to identify issues affecting the City's franchise fee or utility franchise revenues, and if justified, make recommendations to the City. We are unique in providing these integral services as an element of our revenue enhancement programs; no consulting fee is added for the policy, regulatory, and legislative support. Our government relations team publishes comprehensive legislative and regulatory updates year round to communicate and inform local government clients on issues of interest and concern. The updates also include, when applicable, recommend action by the government relations team for the protection of local revenues. We believe these programs bring tremendous value to our clients and are a natural progression in the successful determination of revenue preservation. www.muniservices.com Page 1! i City of El Segundo Proposal for Franchise Fee Compliance Review Services June 26, 2012 Working exclusively on behalf of governmental agencies, MuniServices understands the unique challenges and complexities involved in servicing municipal governments. Our office locations are strategically located throughout the country to meet the needs of its clients. We will service the City's UUT Compliance Review through our corporate headquarters located in Fresno, California office with support from regional offices in Houston, Texas, Westlake Village, California and Birmingham, Alabama. The project team members are linked at all times through the company network and telecommunications systems ensuring easy, prompt access to project components and knowledge. The respective UUT compliance review managers and key team members assigned to the City's project have between 10 and 21 years of experience in providing specialized services to municipal clients. Each has intricate working knowledge of related laws, administrative procedures and taxpayer reporting procedures. Our utility auditors and managers collectively have more than 130 years of audit experience for both private and government entities. We work exclusively in the public sector, eliminating any possible conflict of interest dealing with confidential taxpayer information We currently employ over 75 experienced and highly qualified Certified Revenue Examiners and Certified Public Accountants as financial auditors who travel throughout the United States on behalf of its governmental clients. We hold our team accountable to assess the proper amount of tax revenue at the lowest possible cost to our client with integrity, efficiency, effectiveness and fairness. Multiple layers of management supervision, mentoring, and review of finished work products support the work of each of our field auditors, and ensure that all of our processes, findings, and documentation are both accurate and in compliance with the highest professional standards. We emphasize and maintain a formal review process by Audit Division supervisors to ensure the accuracy of final correspondence prepared by individual auditors. The tables on the following pages list the name and titles of the key personnel who will be working on this project for the City and include their years of service with the company, their qualifications, credentials and education, and their project role. www.muniservices.com Page 12 City of El Segundo Proposal for Franchise Fee Compliance Review Services Executive/Management Team x.293® aro 1 t qy� ..a Our Executive /Management staff will manage the City's contract under the direction of Vice President of Audit Andrea Hunter, Vice President of Client Services Lisa Broussard, Client Services Manager Steve Stark, and Audit Project Manager Gary Grace, and Executive oversight by SVP of Client Services Doug Jensen. Doug Jensen 20 years Doug is an expert in the field of municipal revenue enhancement (1991) management and local government revenue consulting and SVP Client ensures the delivery of audit, information, and consulting services, Services and supervises a staff of 18 professionals with breadth and depth of knowledge and experience in local government focused on Executive customer care. Doug has 20 years of expertise in tax policy, Contact municipal finance, and economic development and consulting Resource Doug is a member of the company's Senior Executive Management Guarantees team. He is an associate member of numerous local government associations such as CSMFO and CMRTA. Education: Doug has a BS in Business Administration with an emphasis in Accounting from California State Universi , Fresno. Andrea has over 20 years of government finance and auditing Andrea Hunter 19 years experience starting as a Revenue Officer for two cities in Alabama. (1992) Her revenue enhancement methodologies and innovative Executive processes produced a windfall of previously uncollected taxes and Management/ an increased revenue stream for the governments she served. In VP of Audit the early 1990's, Andrea joined RDS, MuniServices sister company, Services as Director of Operations, developing an unprecedented private revenue administration outsource solution for governmental clients. Education: BA in Accounting, University of Alabama, Tuscaloosa, AL; Certified Revenue Examiner and Certified Internal Auditor. Steve Stark 4 years Steve will have direct oversight of the project and be the liaison (2008) between MuniServices and the City. He is a professional with more Client Services than 30 years of local government experience joined MuniServices Manager as a Client Services Manager in 2008. Steve is responsible for assisting in cultivating new and current partnerships with MuniServices' client cities. Steve's broad experience includes serving as the former department head of Finance, Information Technology, Risk Management, Internal Audit, Budget, Purchasing and Grant Administration for several California cities including Pasadena, Santa Monica, Santa Clarita and Fontana. He has worked on development agreements that had significant positive financial impacts to the city and formed partnerships with other government agencies to accomplish common goals. Steve has also developed a financial model that allowed city officials to see the costs of annexation of areas outside the city limits and developed a long range financial plan that quantified the long term costs of replacement of the aging infrastructure. Steve has received many budget, technology and operational awards from a number of municipal organizations including the GFOA, CSMFO, CMTA, and is a Certified Government Financial Manager. Education: Steve holds ...... __ ............. st Texa a Business Administration de ree frpr We _ s Univ rsit mmmmm p_ www.muniservkes.com Page 13 4 City of El Segundo Proposal for Franchise Fee Compliance Review Services June 26, 2012 MuniServices' UUT Compliance Review Project and Support Team is comprised of a dedicated experienced group of employees who have been chosen because of their expertise working in partnership directly with the public sector in the implementation of successful revenue enhancement programs related to municipal government franchise fees. www.muniservices.com 6 Page 14 m e Gary Grace, CRE 3 years Gary has 3 years of City & County Sales & Use Tax Auditing (2008) experience with MuniServices. His previous experience includes 32 Audit Manager years with "Bell System" companies including Western Electric, South Central Bell, AT &T, and BellSouth). His experience in these companies included, engineering, finance, regulatory compliance at the federal and state levels, new market development and new technology implementation. It is his insider perspective that gives him an edge in auditing telecoms for franchise fee compliance. He speaks the language and understands the unique challenges associated with audits of this nature. After retiring from the telephone company, and before joining MuniServices, he worked as a consultant for a major grocery store chain performing local sales and use tax compliance. Education: BS in Engineering, Univ. of Tennessee, Knoxville, TN; MBA, Georgia State Univ., Atlanta, GA; Certified Revenue Examiner. J C Green, CPA 7 ears y JC has over 20 years in compliance auditing; for the last six of those (2005) years he has been with PRA Government Services, LLC as a Foreign Audit Manager Audit Specialist. He manages audit cases for his Transaction Tax Compliance section, and also researches audit leads and nexus issues. James started his field auditing career with the Internal Revenue Service and the Mississippi Department of Revenue. He performed transactional and Income tax compliance audits for national companies all over the nation. Education: BA in ccoun nR Universi ty of Southern Mississi i. Tim Olson 7 years Tim is responsible for monitoring, detection and documentation (2005) of noncompliance errors/ omissions resulting from MuniServices' Senior Auditor utility users tax compliance reviews with the Telecommunications Industry. He interfaces with the telecomm service providers and individual end users to determine whether there is non - compliance with local utility users' tax ordinances. In addition to monitoring the Telecommunications Industry, Tim also conducts Transient Occupancy Tax audits. Tim has over twenty years of finance and audit related experience. Education: BA in Business Administration California State Universi San Bernardino. Tim Hunter 3 years Tim is an auditing professional with extensive knowledge of sales (2009) tax, consumer's use tax, franchise fees, testing methodology, and Auditor evaluation of company internal controls. Tim has been with RDS since 2009, and has developed a specialty practice within the company working on franchise fee engagements. He currently oversees multistate franchise fee and utility audits along with a portion of Alabama sales and consumer's use tax audits. The franchise and utility audits span industries such as telecommunications, cable, electricity, and natural gas. Tim has built a wide array of resources and knowledge specific to each ,.......,. Indus , which whas bee _n „w pivotal in d.evelpng audit issues for ou _ . ..... r www.muniservices.com 6 Page 14 City of / undo ,2) A Government Relations e The MuniServices Government Relations team manages its communication with clients through a strong public relations program and provides crisis assistance on policy matters. The Company also maintains a website and posts published works on policy issues including an industry respected publication, "Policy Update." Francesco D. 16 years Mancia 1 (1995) VP of Government Relations Fran is responsible fiver overseeing company Legislative, Regulatory, and Government Relations work including business development in the western region of the country. Fran has a strong working knowledge of local government general fund tax laws and state and federal regulatory and legislative issues that impact local governments. He monitors, analyzes and leads company lobbying efforts related to legislation, state mandates, and regulatory changes and policies that affect client revenue streams with a primary focus on sales and use tax laws, including policy and implementation issues related to Streamlined Sales Tax and their impacts on state and local government revenues, as -well as federal and state telecommunication and e- commerce transactions issues, all in an effort to insure that local government clients receive all of the tax revenues to which they are entitled. Fran spends a significant portion of his time Interacting. with Mayors and Council Members, County Assessors and Tax Collectors, State and Federal Legislators, State Agency Directors and their respective staffs. Fran has served as a member of the League of California Cities Revenue and Taxation Policy Committee and was the 2007 and 2008 President of the League's Partner Program and currently serves as Advisor and Chairman of the California Contract Cities Association, Associate Members Program, whose goal is to promote and foster public/ private partnerships. Education: BA in Communications, University California at Santa Barbara MBA, University of San Francisco. www.muniservkes.com Page 15 clients. Some of Tim's current franchise fee audit clients include: Wilmington DE, Gardena CA, Arlington TX, Bartlesville OK, Covington WA and all RDS jurisdictions in Alabama. Education: University of Montevallo — BBA, Concentration: Finance. Michele Chai Michele is our resident expert in natural gas distribution and 6 years electric generation. She tracks all industry activities and provides Admin Analyst (2005) information to our client base when activities may affect their UUT collection. She also tracks all noncore gas and electric entities and ensuring that they meet their collection and remittance responsibilities and produces yearly Progress Reports and Revenue Management Reports for all clients. Prior to joining MuniServices, she worked for a financial institution as senior Loan Administrator. Education: BA University California Los Angeles. Government Relations e The MuniServices Government Relations team manages its communication with clients through a strong public relations program and provides crisis assistance on policy matters. The Company also maintains a website and posts published works on policy issues including an industry respected publication, "Policy Update." Francesco D. 16 years Mancia 1 (1995) VP of Government Relations Fran is responsible fiver overseeing company Legislative, Regulatory, and Government Relations work including business development in the western region of the country. Fran has a strong working knowledge of local government general fund tax laws and state and federal regulatory and legislative issues that impact local governments. He monitors, analyzes and leads company lobbying efforts related to legislation, state mandates, and regulatory changes and policies that affect client revenue streams with a primary focus on sales and use tax laws, including policy and implementation issues related to Streamlined Sales Tax and their impacts on state and local government revenues, as -well as federal and state telecommunication and e- commerce transactions issues, all in an effort to insure that local government clients receive all of the tax revenues to which they are entitled. Fran spends a significant portion of his time Interacting. with Mayors and Council Members, County Assessors and Tax Collectors, State and Federal Legislators, State Agency Directors and their respective staffs. Fran has served as a member of the League of California Cities Revenue and Taxation Policy Committee and was the 2007 and 2008 President of the League's Partner Program and currently serves as Advisor and Chairman of the California Contract Cities Association, Associate Members Program, whose goal is to promote and foster public/ private partnerships. Education: BA in Communications, University California at Santa Barbara MBA, University of San Francisco. www.muniservkes.com Page 15 City of r Lr 9 n . Brenda Narayan 14 years Brenda is responsible for coordinating the firm's government (1997 relations activity, including authoring MuniServices' "Policy Update" Director of report, a timely source of legislative and regulatory analysis. She Government has over 25 years experience of public affairs experience including Relations serving as an assistant to the Speaker of the State Assembly. Brenda serves as Partner representative to the League of California Cities Revenue and Taxation Committee. Brenda has and continues to be active in policy matters related to UUT, and other local revenues. Education: BA in Humanities, California State Sacramento; Certificate in Leadership and Management from UC, Berkeley, Extension. www.muniservices.com Page 16