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67WATERIWASTEWATER OPERATIONS TECHNICIAN Page 2 5 Compiles routine reports by extracting and /or tabulating information from a variety of sources, such as files, correspondence, meeting notes, logs, previous reports, and /or instruction, distributes and explains forms, such as applications or permits, obtains routine factual information to create or update clienttwork unit files 6 Gheeks steFege and PeFleFFAS field ae1justinents te feed VelVeS feF Fneinteming wateF supply levels: takes daily semples and fellOWS thF0W@h With l8b WeFl( SMd finel analysis repaFtiMg, epeFeteS f0FI(lift Researches and-provides information concerning utility billings, such as charges, late penalties, and usages; processes tum -ons and turn -offs of service; writes service orders, orders meter reads to meter reading staff, maintains related records QUALIFICATIONS GUIDELINES Education andfor Experience Any combination of education and /or experience that has provided the knowledge, skills and abilities necessary for satisfactory lob performance Example combinations include graduation from high school or equivalent, including or supplemented by courses in typing and office practices and ene (1) two (2) years working experience in clerical work, involving a variety of public works related office operation responsibilities Knowledge. Skills, and Abilities Working knowledge of general office methods and procedures, office equipment operation Basic skills in the operation of standard office equipment, including operation of a calculator, typewriter or word processor -et a eaff eeked Fete e4 60 wpm Ability to use correct English grammar, punctuation, and spelling, alphabetize or numerically /chronologically sort materials, receive the public in person or over the phone, understand and follow verbal and written directions, apply and explain regulations, policies, and procedures, maintain records and perform specific program activities, epeFete e— feick" , establish and maintain cooperative working relationships Special Requirements Possession of, or ability to obtain, a valid Class C California driver's license and a satisfactory driving record at time of hire HRD•w1wwoprtech97 me 3/ 7- 00 '-/- ?34