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CC RESOLUTION 4384RESOLUTION NO. 4384 A RESOLUTION ESTABLISHING A POLICY FOR RETAINING, PURGING, AND USING ELECTRONIC COMMUNICATIONS INCLUDING ELECTRONIC MAIL AND VOICEMAIL. BE IT RESOLVED by the Council of the City of El Segundo as follows: SECTION 1: The City Council finds as follows: A. Electronic communications, including, without limitation, electronic mail, voicemail, fax machines, and mobile phones, have become common tools in City business. B. While using these technologically advanced communications, it is important to recognize that the City remains obligated, under some circumstances, to preserve communications under California law including, without limitation, the Public Records Act (Gov't. Code §§ 6250- 6276.48). C. In addition, it is important to make it clear to persons utilizing these communication devices that these tools are provided by the City to facilitate public business. Although incidental personal use of electronic communications may be understandable and acceptable, they remain public property and should be used for public purposes. D. On March 16, 1999, the City Council adopted a Technology and Information Systems Master Plan ( "Plan"). That Plan sets forth the City's general policies regarding electronic communications. E. Unless otherwise provided, the Plan and this Resolution should be used together in order to effectuate the City's policies regarding electronic communications as expressed in the Plan and this Resolution. F. It is in the public interest that the City Council adopt policies that regulate public officials' and employees' use of electronic communications and identify the circumstances when electronic communications must be preserved. SECTION 2: Purpose. This Resolution is adopted to establish policies that help ensure the City's compliance with applicable law including, without limitation, the California Public Records Act; protect the public welfare; and facilitate City business practices. Nothing contained in this Resolution is intended to hinder City officials', officers', or employees' use of electronic communications. Page 1 of 8 SECTION 3: Definitions. Unless the contrary is stated or clearly appears from the context, the following definitions will govern the construction of the words and phrases used in this Resolution: A. "Archival form" means either: Transcribing or printing electronic communications in a legible hard copy form; or 2. Transmitting, converting, or recording an electronic communication into an electronic format by which the informational content of the electronic communication is permanently or indefinitely preserved and such information may be retrieved in readable or audible and comprehensible form. Examples of such storage include, without limitation, optical disk storage; microfiche; and digital photography that is incapable of deletion or alteration. B. "Communications equipment and software" means office equipment and software used for communicating including, without limitation, telephone (including voice mail), fax machine, copy machine, office automation equipment (computer terminals or personal computers, including laptops) and communications software applications such as electronic mail and Internet browsers. C. "Electronic communication" or "communication" means any communication to, from, between or among any City official(s) or employee(s) by using an electronic communication system for City business purposes when it unnecessary that the informational content of such communication be preserved for future City use or reference. D. "Information Technologies" or "IT" means any system, device, hardware, software, or other equipment designed and used for transmitting or receiving communications by any form of electronic mail (e -mail) or voice mail system, or any network of interconnected computers, including, without limitation, the Internet and Worldwide Web, as used for such purposes. E. "Users" means City officers, employees (regular, extra -help and temporary) contractors, volunteers and other individuals provided access to IT. SECTION 4: Applicability. This policy applies to users. Third parties should only be provided access to the City's IT as necessary for their business purpose with the City and only if they agree to abide by all applicable rules. Page 2of8 SECTION 5: Routine Deletion of Electronic Communications. Unless otherwise specified in this Resolution, electronic communications should be routinely deleted from IT without preserving any portion of the informational content of the communication as prescribed by the communications system. SECTION 6: Preservation of Electronic Communications. Electronic communications must be converted into archival form when either: A. A law expressly requires the communication be kept, or B. Preserving the communication is necessary or convenient to discharging the City official's duties and the communication was made or retained to preserve its informational content for future City use or reference. SECTION 7: Archives Preserved pursuant to Retention Schedule. Once in archival form, electronic communications will be preserved pursuant to the City's approved retention period for the file or record series in which such communication is placed, or to which it relates. Retention provisions of this section will not be deemed to impose any legal requirement or obligation on the City or any of its officers and employees not otherwise required or established by any other provision of law. Following consultation with the city attorney, the city manager, or designee, will determine whether such communications should be permanently preserved, disclosed, produced, or destroyed in accordance with the City's retention schedule. SECTION 8: Compliance with law. Immediately upon receiving a public records request, subpoena, or court order which identifies an electronic communication, City officers and employees will use their best efforts, and use all reasonable means practicable, to preserve such electronic communications. SECTION 9: City's Ownership of IT. All IT and electronic communications are the City's sole property. The City reserves all rights, including termination of service without notice, on all IT that it owns and operates. This Resolution will not be construed as waiving any City rights nor will it conflict with applicable law. SECTION 10: City Manager Authorization. The city manager, or designee, may specify how IT resources will be used and administered to comply with this Resolution, other City rules, policies, resolutions and ordinances. SECTION 11: Security A. The City's IT requires that each user have a unique identity ( "User -ID") protected by a password to gain access. The User -ID represents authorized users in various activities, provides access to particular software and associated the user's authorization to access system data with the user's own identity. Accordingly, misusing a User -ID would violate this Resolution. Page 3 of 8 B. The user is responsible for any modifications or access to IT data made pursuant to a user's User -ID. Users should not, therefore, disseminate their User -ID or password. Moreover, users should take all reasonable steps to ensure that IT is restricted to authorized users. C. The City has complete authority to reassign, change, delete, block, or otherwise alter and modify any employee User -ID and password. Users will provide authorized City representatives with their User -ID and passwords upon request. D. This Resolution supersedes §§ 7.1.3 and 7.2 of the Plan to the extent that this Section 11 differs from the Plan. SECTION 12: Use Regulation. A. IT is intended for City business. Users may use IT for incidental personal use that does not interfere or conflict with City business or job performance during regular duty hours. Incidental means infrequent usage. Personal use of the City's IT is at the users' own risk and may be accessed, reviewed, copied, deleted or disclosed by the City. Employees will reimburse the City for personal use of communications equipment in accordance with the practice established in their department. B. Acceptable use is limited to the following: Communication relating directly to achieving City or department goals and the user's personal work - related goals. 2. Communication relating to a user's individual professional development in the City. Applying for or administering grants and contracts for City programs. 4. Use for advisory, standards, research, analysis, and professional society activities relating to the user's job duties and tasks. Announcing and tracking new laws, procedures, policies, rules, services, programs, information, or activities affecting the City. 6. Any general or routine governmental administrative communications. Page 4 of 8 C. Access to City IT equipment and resources by recognized employee organizations may be allowed pursuant to an applicable MOU and consistent with this policy's references to personal uses. Access may be authorized only to the extent that union business is limited to those lawful activities pertaining directly to the employer - employee relationship and not such internal organization business such as soliciting membership, campaigning for office, organization of meetings and elections, and will not interfere with the efficiency, safety and security of City operations. 2. Employee organizations and their representatives will not have greater access to use of computer resources than City employees. Using IT to communicate between union representatives and City representatives is considered City business and will be allowed during regular duty hours. Union use of IT is at the users own risk and may be accessed, reviewed, copied, deleted or disclosed by the City. D. Users are encouraged to use generally accepted practices of etiquette while using electronic communications and IT. The City's Information Systems Manager can provide users with such forms of etiquette. SECTION 13: Prohibited Uses. Prohibited uses of communication equipment and software include without limitation: A. Uses that violate any local, state, or federal law; B. Uses violating any part of this Resolution, an MOU, or City Policy. C. Uses relating to a user's private commercial activities including, without limitation, advertising and consulting; D. Accessing and distributing computer games; E. Fundraising or public relations activities outside the scope of City business; F. Political activities; G. Religious activities; H. Unauthorized access to systems, software or data; I. Creating or propagating viruses; Page 5 of 8 J. Disrupting services; K. Intentionally destroying or damaging equipment, software, or data; L. Threats; M. Harassment; N. Defamation; and O. Access to, or communication of, material or graphic images which are abusive threatening, obscene or profane. SECTION 14: Sender Identification. All electronic communications must appropriately identify the sender. IT may not be used to intentionally misrepresent one's identity. Another user's e-mail will not be read unless there is a City purpose for doing so and is authorized by a supervisor. No previously sent e-mail message will be changed without authorization from the original author. SECTION 15: Computer Software. Computer software protected by copyright is not to be copied from, into, or by using city computing facilities, except as permitted by law or by the contract with the owner of the copyright. No software may be installed, copied, or used on IT except as otherwise permitted by the city manager, or designee. This Section 15 will take precedence over any contradictory statements in § 7.1.2 of the Plan. SECTION 16: Suspension of Privileges. The City may suspend user IT privileges without notice for reasons relating to suspected violation of City policies, contractual agreements, or local, state, or federal laws. This includes, without limitation, to instances of employee termination, investigations of IT usage misconduct or when the user is deemed to represent a threat to any component of IT. Access will be restored when deemed appropriate by the city manager, or designee, considering the circumstances surrounding the suspension. SECTION 17: No Expectation of Privacy. A. Users should not regard any electronic communication as personal, private or confidential. The City may conduct reviews of the content of messages and files, and web sites visited on the Internet, including random reviews, when in the exercise of its business judgment, the City determines that it would be prudent to do so. The City may, without notice, inspect, repair and service all workplace computers; review and disclose all information transmitted through IT; control access to IT in accordance with Federal, State, and local regulations; and access all information stored on all IT for any reason. Page 6 of 8 B. City may restrict access to any Internet source it determines, in its sole discretion, that a source is unnecessary to facilitate City business. Restriction of a specified source does not imply approval of other non- restricted sources. C. The City may restrict access to IT without notice and without a user's consent. D. This Section 17 takes precedence over any contradictory statements in § 7. 1.1 of the Plan. SECTION 18: Disclaimers. Newsgroups, chat rooms, Usenet, and Listservs (electronic discussion groups) are specialized resources on the Internet for sharing information with other professionals. All authorized participation in such forums must include the following disclaimer: "Views expressed by the author do not necessarily represent those of the City of El Segundo." SECTION 19: Confidential Information. IT may not be used to communicate confidential City information to unauthorized individuals within or outside of the City. Confidential information includes any information whose release is restricted under local, state or federal law, any personnel information or records or any other information prohibited from release to unauthorized persons by the employee's supervisor, manager or department head. If an employee is unsure if City information or records are confidential, the employee is required to ask a supervisor before releasing such information to unauthorized individuals. This Section 19 specifically repeals contrary statements in § 7.1.1 of the Plan. SECTION 20: Violations. Misuse of City communications equipment and software is a violation of this Resolution and will result in disciplinary action up to and including dismissal from employment. SECTION 21: Technology Master Plan. Unless specifically amended or superseded by this Resolution, nothing in the Plan is changed by this Resolution. Rather this Resolution will supplement the Plan to the extent needed to fulfill the objectives and implement the policies identified in this Resolution. SECTION 22: Administrative Policies and Procedures. The city manager is authorized to adopt Administrative Policies and Procedures that further the purpose of this Resolution. Page 7 of 8 SECTION 23: This Resolution will become effective immediately upon adoption and will remain effective unless repealed or superseded. PASSED AND ADOPTED this3rd day of August 00 . Kelly McDowel Mayor STATE OF CALIFORNIA ) COUNTY OF LOS ANGELES ) SS CITY OF EL SEGUNDO I, Cindy Mortesen, City Clerk of the City of El Segundo, California, hereby certify that the whole number of members of the City Council of the City is five; that the foregoing Resolution No. 4384 was duly passed and adopted by said City Council, approved and signed by the Mayor of said City, and attested to by the City Clerk of said City, all at a regular meeting of said Council held on the 3rd day of August 2004, and the same was so passed and adopted by the following roll call vote: AYES: McDowell, Gaines, Busch, Jacobson NOES: None ABSENT: Boulgarides ABSTAIN: None NOT PARTICIPATING: None ATTEST: Cindy %6rtesen, City Clerk ney Page 8 of 8