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CONTRACT 7610 Service AgreementAgreement No. 7610 SOFTWARE SERVICES AGREEMENT BETWEEN THE CITY OF EL SEGUNDO ' AND NEUMO GROUP, LLC This AGREEMENT is entered into this 20th day of May, 2026, by and between the CITY OF EL SEGUNDO, a municipal corporation and general law city ("CITY") and NEUMO GROUP, LLC, a Delaware limited liability company located at 5860 Trinity Parkway, Suite 120, Centreville, VA 20120 ("CONSULTANT"). 1. CONSIDERATION. A. CONSULTANT agrees to perform the scope of services attached as Exhibit "A," and incorporated by reference ("SERVICES"). The SERVICES include installing and maintaining a software program for various tasks associated with short term rental ("SOFTWARE"). B. CONSULTANT and CITY agree to abide by the terms and conditions contained in this Agreement; C. CITY will pay CONSULTANT the compensation set forth in Exhibit "B," but in no event more than $4,999.00 ("NTE Amount"). D. CITY will not be liable for any costs or expenses exceeding the sum paid to CONSULTANT pursuant to Section 1(Error! Reference source not found.) unless otherwise agreed to by the Parties and by written amendment to this Agreement. For the sake of clarity, CITY is solely responsible for tracking and maintaining compliance with the NTE Amount set forth in this Agreement. CITY's request for Services (whether written or verbal) constitutes CITY's authorization of and agreement to pay for those Services at the applicable rates, regardless of whether such Services cause total fees to exceed the NTE Amount. The NTE Amount shall not be used by CITY as a basis to withhold or dispute payment for Services requested by CITY and performed by CONSULTANT. All amounts owed for Services rendered, including any amounts exceeding the NTE Amount, remain due and payable in accordance with the payment terms of this Agreement 2. TERM. The term of this Agreement will be from May 1, 2026, to April 30, 2029. Unless otherwise determined by written amendment between the parties, this Agreement will terminate in the following instances: A. Termination as stated in Section 8. 3. "SELF-HELP" AND "MALICIOUS" CODES PROHIBITED. A. CONSULTANT understands and agrees that CONSULTANT's use of any Agreement No. 7610 "self-help" or "malicious" codes, as defined by this Section, is prohibited and constitutes an "unfair business practice" as defined by California law. CONSULTANT will be liable for direct damages actually incurred by the City and arising from Consultant's intentional use of a self-help or malicious code. B„ "Self-help code" means any back -door, time -bomb, drop -dead, time-out, lock -up, slow -down, data freezing, logic bombs, or other software routine, code, devices, techniques intended to disable, slow, prevent operation of, or otherwise interfere with or change any operation of any computer system, software or other property automatically with the passage of time or under the prior instruction, triggering event or control of someone other than Client. C. "Malicious Code" means any virus, "spyware," "Trojan horse," "worm," "Easter egg," "cancelbot," "trapdoor," or other unapproved or malicious software routine, code, command, device, technique, or instruction or other contaminant intended to i. Permit unauthorized access to, detection of, modification of, or monitoring of any code, system, or data; i. Alter, supplement, disable, erase, limit, threaten, infect, assault, vandalize, defraud, disrupt, damage, disable, shut down or delete, threaten, slow or otherwise inhibit the functioning of, or otherwise harm any of the code, documentation or data or any computer system, software or other property; iii. Render any data irretrievable, modified, or disrupted so as to be unreliable in any regard; iv, Perform any other unauthorized action, or prevent, limit, condition or inhibit performance of authorized actions or any function including, without limitation, to its security or end user data. 4. LAWS AND REGULATIONS. CONSULTANT will be responsible for complying with any and all applicable Federal, State, County, and Municipal laws and regulations and the conditions of any required licenses and permits before entering into this Agreement. CONSULTANT will bear the cost of compliance with laws in effect as of the Effective Date. If compliance with a law enacted or materially amended after the Effective Date requires material additional labor, equipment, or materials not contemplated by this Agreement, the Parties will negotiate in good faith an equitable adjustment to the price and schedule. 5. INDEMNIFICATION. 2 Agreement No. 7610 A. CONSULTANT agrees to the following: Indemnification for Professional Services. CONSULTANT will save harmless and indemnify and at CITY's request reimburse defense costs for CITY and all its officers, volunteers, employees and agents from and against any and all suits, actions, or claims, brought against the CITY by a third party for, any injuries or damages sustained by any person or property resulting or arising from any negligent or wrongful act, error or omission by CONSULTANT or any of CONSULTANT's officers, agents, employees, or agents, in the performance of this Agreement, except for such loss or damage arising from the extent of CITY's sole negligence or willful misconduct. i. Indemnification for other Damages. CONSULTANT indemnifies and holds CITY harmless from and against any third party claim, action, damages, costs (including, without limitation, attorney's fees), injuries, or liability, arising out of the negligent actions or omissions of Consultant during the performance of this Agreement, except for such loss or damage arising from the extent of CITY's sole negligence or willful misconduct. Should CITY be named in any suit, or should any claim be brought against it by suit or otherwise, whether the same be groundless or not, arising out of the negligent actions or omissions of Consultant during the performance of this Agreement, CONSULTANT will defend CITY (at CITY's request under this clause ii. and with counsel satisfactory to CITY) and will indemnify CITY for any judgment rendered against it or any sums paid out in settlement or otherwise. iv. Intellectual Property Infringement. Notwithstanding any provision to the contrary, CONSULTANT will, at its own expense, indemnify and defend CITY against any third party claim that CONSULTANT's unmodified and appropriately used services or work product furnished under this Agreement infringes a patent or copyright in the United States or Puerto Rico. In such event, CONSULTANT will pay all costs damages and attorney's fees that a court finally awards as a result of such claim. To qualify for such defense and payment, CITY must (a) give CONSULTANT prompt written notice of any such claim; and (b) allow CONSULTANT to control, and fully cooperate with CONSULTANT in the defense and all related settlement negotiations. CITY agrees that if the use of CONSULTANT's services or work product becomes, or CONSULTANT believes is likely to become, the subject of such an intellectual property 3 Agreement No. 7610 claim, CITY will permit CONSULTANT, at its option and expense, either to secure the right for CITY to continue using CONSULTANT's services and work product or to replace it with comparable services and work product. B. For purposes of this section "CITY" includes CITY's elected and appointed officials, officers, employees, and volunteers. C. It is expressly understood and agreed that the foregoing provisions will survive termination of this Agreement. D. The requirements as to the types and limits of insurance coverage to be maintained by CONSULTANT'as required by Section 6, and any approval of said insurance by CITY, are not intended to and will not in any manner limit or qualify the liabilities and obligations otherwise assumed by CONSULTANT pursuant to this Agreement, including, without limitation, to the provisions concerning indemnification. 6. INSURANCE. A. Before commencing performance under this Agreement, and at all other times this Agreement is effective, Consultant will procure and maintain the following types of insurance with coverage limits complying, at a minimum, with the limits set forth below: Type of Insurance Limits combined sin le Commercial general liability: $1,000,000 Tech E&O, Cyber, and Tech Prof. Liability $2,000,000 Workers compensation Statutory requirement. B. Commercial general liability ("CGL") insurance must meet or exceed the requirements of ISO-CGL Form No. CG 00 01 0413, or equivalent, covering CGL on an "occurrence" basis, including property damage, bodily injury and personal & advertising injury with limits no less than $1,000,000 per occurrence. If a general aggregate limit applies, either the general aggregate limit shall apply separately to this project/location (ISO CG 25 03 or 25 04) or the general aggregate limit shall be twice the required occurrence limit. C. Professional liability coverage will be on an "occurrence basis" if such coverage is available, or on a "claims made" basis if not available. When coverage is provided on a "claims made basis," Consultant will continue to maintain the insurance in effect for a period of three (3) years after this Agreement expires or is terminated ("extended insurance"). Such extended insurance will have the same coverage and limits as the policy that was in 4 Agreement No. 7610 effect during the term of this Agreement, and will cover Consultant for all claims made by City arising out of any errors or omissions of Consultant, or its officers, employees or agents during the time this Agreement was in effect. D. Cyber Liability Insurance shall be sufficiently broad to respond to the duties and obligations as is undertaken by SELLER in this Agreement and shall include, but not be limited to, claims involving security breach, system failure, data recovery, business interruption, cyber extortion, social engineering, infringement of intellectual property, including but not limited to infringement of copyright, trademark, trade dress, invasion of privacy violations, information theft, damage to or destruction of electronic information, release of private information, and alteration of electronic information. E. Technology Professional Liability Errors and Omissions Insurance appropriate to the SELLER's profession and work hereunder, and shall be sufficiently broad to respond to the duties and obligations as is undertaken by the SELLER in this Agreement and shall include, but not be limited to, claims involving security breach, system failure, data recovery, business interruption, cyber extortion, social engineering, infringement of intellectual property, including but not limited to infringement of copyright, trademark, trade dress, invasion of privacy violations, information theft, damage to or destruction of electronic information, release of private information, and alteration of electronic information. F. The amount of insurance set forth above will be a combined single limit per occurrence for bodily injury, personal injury, and property damage for the policy coverage. Liability policies will be endorsed to name CITY, its officials, and employees as "additional insureds" under said insurance coverage and to state that such insurance will be deemed "primary" such that any other insurance that may be carried by CITY will be excess thereto. CITY's additional insured status will apply with respect to liability and defense of suits arising out of CONSULTANT's acts or omissions. Such insurance will be on an "occurrence," not a "claims made," basis and will not be cancelable or subject to reduction except upon thirty (30) days prior written notice to CITY, and the notice must include any necessary endorsement to facilitate such notice to CITY. G. CONSULTANT will furnish to CITY valid Certificates of Insurance evidencing maintenance of the insurance required under this Agreement, a copy of an Additional Insured endorsement confirming CITY has been given Additional Insured status under the CONSULTANT's General Liability policy, and such other evidence of insurance or copies of policies as may be reasonably required by CITY from time to time. Insurance must be placed with insurers with a current A.M. Best Company Rating equivalent 5 Agreement No. 7610 to at least a Rating of "A:VII." H. Required insurance endorsement language is as follows: i. Additional Insured Endorsement with this language: "The City of El Segundo, its elected and appointed officials, employees, and volunteers as additional insureds." ii. Cancellation Endorsement with this language: "The City of El Segundo will receive thirty (30) days written notice in the event of cancellation, nonrenewed or reduction." iii. Primary and Non -Contributory Endorsement with this language: "Coverage is primary and non-contributory such that any other insurance that may be carried by the City will be excess thereto." Should Consultant, for any reason, fail to obtain and maintain the insurance required by this Agreement, City may obtain such coverage at Consultant's expense and deduct the cost of such insurance from payments due to Consultant under this Agreement or terminate. 7. TERMINATION OF AGREEMENT A. During the term of this Agreement, CITY may, in its sole discretion, terminate this Agreement with or without cause by giving written notice to CONSULTANT. Jermination will become effective immediately upon the giving of notice as provided in this section of the Agreement. The City Manager may exercise such right of termination on behalf of CITY. B. Except as otherwise provided, upon termination of this Agreement, CITY will be liable to CONSULTANT only for all work done by CONSULTANT up to and including the date of termination of this Agreement unless the termination is for cause, in which event CONSULTANT need be compensated only to the extent required by law. 8. NOTICES. All communications to either party by the other party will be deemed made when received by such party at its respective name and address as follows: If to CONSULTANT: Attention: David Farrell, Interim CFO. Neumo Group LLC. 5860 Trinity Pkwy Ste 120. Centreville, VA 20120 Phone:510-518-2912 Email: contracts@neumo.com 0 If to CITY: Attention: Arturo Ramirez. City of El Segundo 350 Main St. El Segundo, CA 90245. Phone: 310-524-2394 Email: aramirez@elsegundo.org Agreement No. 7610 Any such written communications by mail will be conclusively deemed to have been received by the addressee upon deposit thereof in the United States Mail, postage prepaid and properly addressed as noted above. In all other instances, notices will be deemed given at the time of actual delivery. Changes may be made in the names or addresses of persons to whom notices are to be given by giving notice in the manner prescribed in this paragraph. 9. PROHIBITED USE OF ARTIFICIAL INTELLIGENCE. A. Restriction on Artificial Intelligence Usage. CONSULTANT must not utilize, employ, or incorporate any form of artificial intelligence, machine learning, or other similar technologies (collectively, "Al") in the provision of professional services under this Agreement without CITY's express written consent, which consent will not be unreasonably withheld, conditioned, or delayed. For the avoidance of doubt, this restriction does not apply to Al or machine learning features embedded in CONSULTANT's commercially available software platform as of the Effective Date, provided such features do not process or generate decisions affecting individual rights without human review. B. Exclusions. The Al prohibition set forth directly above will not apply to general business tools and software that may have Al components but are not directly involved in the execution or delivery of professional services that this Agreement covers, provided that such tools and software do not significantly impact the quality or nature of such services. C. Notification. CONSULTANT must promptly notify CITY, in writing, of any proposal to employ AI in connection its provision of services to the CITY under this Agreement. CITY will have the sole discretion to grant or deny such proposal. 10. AUDIT AND ACCESS TO RECORDS. CONSULTANT, including CONSULTANT's subcontractors, will maintain records and other evidence of all expenses incurred in the performance of this Agreement for a period of three (3) years after completion. CITY or any of its duly authorized representatives will, for the purpose of audit and examination, have access to and be permitted to inspect such records and other evidence of expenses and costs charged to CITY and/or incurred for work related to SERVICES. For purposes of audit, the date of completion of the Agreement will be the date of CITY'S payment for CONSULTANT's final billing (so noted on invoice) under this Agreement. 11. NON -APPROPRIATION OF FUNDS. Payments due and payable to CONSULTANT for current services are within the current budget and within an available, unexhausted and unencumbered appropriation of the CITY. In the event the CITY has not appropriated sufficient funds for payment of CONSULTANT services beyond the cur- rent fiscal year, CITY will provide CONSULTANT with written notice of such non - appropriation no later than sixty (60) days before the end of the current fiscal year, and this Agreement will cover only those costs incurred up to the conclusion of the current 7 Agreement No. 7610 fiscal year. In such event, CITY will compensate CONSULTANT for all SERVICES rendered and non -cancelable costs incurred through the effective date of termination. 12. INDEPENDENT CONTRACTOR. CONSULTANT, CONSULTANT's subconsultants, employees, agents, and representatives, will act as independent contractors while performing the SERVICES and will have control of CONSULTANT's work and the manner in which it is performed, except as is otherwise provided herein. CONSULTANT will be free to contract for other services performed during the term of this Agreement. CONSULTANT is not an agent or employee of CITY and is not entitled to participate in any pension plan, insurance, bonus or similar benefits CITY provides for its employees. 13. ASSIGNMENT. CONSULTANT may not assign this Agreement to a third party without CITY's prior written consent which will not be unreasonably withheld. Notwithstanding the foregoing, CONSULTANT may assign this Agreement without CITY's consent to (i) an affiliate of CONSULTANT, or (ii) a successor entity in connection with a merger, acquisition, reorganization, or sale of all or substantially all of CONSULTANT's assets, provided the assignee assumes all obligations under this Agreement. Failure to conform to this provision may result in termination of the Agreement. 14. CONSISTENCY. In interpreting this Agreement and resolving any ambiguities, the attached Exhibit A Statement of work takes precedence over the main body of this Agreement; this Exhibit A Statement of work supersedes any conflicting provisions. Any inconsistency between the Exhibits will be resolved in the order in which the Exhibits appear below: A. Exhibit "A": Statement of Work and B. Exhibit "B": Compensation Schedule. C. Exhibit "C": Attestation of Non -Auto Use for Business Engagement 15. BACKGROUND CHECK; FINGERPRINTING; ASSOCIATED TRAINING. If CONSULTANT's work involves contact with minors, before conducting any performance of this Agreement, all Seller's employees, subcontractors, volunteers, or other agents that will perform CONSULTANT's work under this Agreement must submit to and pass a background/fingerprint investigation conducted or approved by City. CONSULTANT affirms and attests that its employees, subcontractors, volunteers, or other agents that will perform CONSULTANT's work under this Agreement have completed training in child abuse and neglect identification and training in child abuse and neglect reporting, which may be met by completing the online mandated reporter training provided by the Office of Child Abuse Prevention in the State Department of Social Services. CONSULTANT affirms and agrees that the background and reporting training will be completed before beginning performance under this Agreement. Upon City request, CONSULTANT will promptly furnish proof of completion of such mandated reporter training to City, but in no event no later than two business days following City's request. E:1 Agreement No. 7610 16. ENTIRE AGREEMENT. This Agreement, and its Exhibits, sets forth the Parties' entire understanding. There are no other understandings, terms or other agreements expressed or implied, oral or written. There are three (3) exhibits to this Agreement. Except as otherwise provided, this Agreement will bind and inure to the benefit of the Parties to this Agreement and any subsequent successors and assigns. 17. MODIFICATION. No alteration, change or mod-ification of the terms of the Agreement will be valid unless made in writing and signed by both Parties hereto and approved by appropriate action of CITY. The city manager may exercise this authority on behalf of CITY. 18. ELECTRONIC SIGNATURES; SIGNATURE AUTHORITY. This Agreement may be executed by the Parties on any number of separate counterparts, and all such counterparts so executed constitute one Agreement binding on all the Parties notwithstanding that all the Parties are not signatories to the same counterpart. In accordance with Government Code § 16.5, the Parties agree that this Agreement, Agreements ancillary to this Agreement, and related documents to be entered into in connection with this Agreement will be considered signed when the signature of a party is delivered by electronic transmission. Such electronic signature will be treated in all respects as having the same effect as an original signature. CONSULTANT warrants that its signatory (or signatories, as applicable) to this Agreement has the legal authority to enter this Agreement and bind CONSULTANT accordingly. 19. TAXPAYER IDENTIFICATION NUMBER. CONSULTANT will provide CITY with CONSULTANT's Taxpayer Identification Number. 20. STATEMENT OF EXPERIENCE. By executing this Agreement, CONSULTANT represents that CONSULTANT has demonstrated trustworthiness and possesses the quality, fitness, and capacity to perform the Agreement in a manner satisfactory to CITY. CONSULTANT represents that CONSULTANT's financial resources, surety and insurance experience, service experience, completion ability, personnel, current workload, experience in dealing with private parties, and experience in dealing with public agencies all suggest that CONSULTANT is capable of performing the proposed contract and has a demonstrated capacity to deal fairly and effectively with and to satisfy a public agency. 21. WAIVER. A waiver by CITY of any breach of any term, covenant, or condition contained in this Agreement will not be deemed to be a waiver of any subsequent breach of the same or any other term, covenant, or condition contained in this Agreement whether of the same or different character. The payment or acceptance of fees for any period after a default will not be deemed a waiver of any right or acceptance of defective performance. 22. SEVERABILITY. If any portion of this Agreement is declared by a court of competent jurisdiction to be invalid or unenforceable, then such portion will be deemed Agreement No. 7610 modified to the extent necessary in the opinion of the court to render such portion enforceable and, as so modified, such portion and the balance of this Agreement will continue in full force and effect. 23. TIME IS OF ESSENCE. Time is of the essence for each and every provision of this Agreement. Notwithstanding the foregoing, Consultant shall not be liable for delays stemming from the inaction or non -responsiveness of City. 24. FORCE MAJEURE. Should performance of this Agreement be prevented due to fire, flood, explosion, acts of terrorism, war, embargo, government action, civil or military authority, the natural elements, or other similar causes beyond the Parties' reasonable control, then the Agreement will immediately terminate without obligation of either party to the other. 25. INTERPRETATION; VENUE. This Agreement and its performance will be governed, interpreted, construed and regulated by the laws of the State of California. Exclusive venue for any action involving this Agreement will be in Los Angeles County. [SIGNATURES ON NEXT PAGE] Agreement No. 7610 IN WITNESS WHEREOF the parties hereto have executed this contract the day and year first hereinabove written. NO 012111 CHAEL ALLEN, DIRECTOR ATTEST: ,-O� L o For Susan Truax, City Clerk APPROVED AS TO FORM: MARK D. HENSLEY, City Attorney le. Dawid King, Assistant City Attorney Insurance reviewed by: M" 9 A I J //� b /101 Mary Shar n Brennan Risk Mana er 11 NEUMO GROUP, LLC By: Interim CFO Title: Taxpayer ID No. Agreement No. 7610 EXHIBIT A -STATEMENT OF WORK This Statement of Work is incorporated in the Consulting Services Agreement ("Agreement") by and between NEUMO GROUP LLC ("CONSULTANT") and CITY OF EL SEGUNDO, CA ("CLIENT"). A.1 SHORT-TERM RENTAL COMPLIANCE PRO nStWetn,eW oj, wor/c CONSULTANT's Short Term Rental Monitoring and Identification Services are designed to assist CLIENT in enhancing its short-term rental/ lodging tax revenues by providing targeted web monitoring, web portal and identification services thereby producing previously unrealized revenue and improved compliance opportunities for CLIENT. Using its Short -Term Rental Compliance Software, CONSULTANT will be responsible for providing the following modules and components as part of this agreement: Identification Services - Bundled . Validate STR listing data with at least two (2) different data points to public records Correctly Identify single -family -dwelling STR listings with exact street address at least ninety-five percent (95%) of the time Identify multi -family -dwelling STR listings with full name, exact address including unit number at least seventy-five (75%) of the time Targeted Website Monitoring 4, Data collection and archiving from eighty (80) different short-term rental websites including, but not limited to, Airbnb, HomeAway, Flipkey, Booking. Additional websites may be supported upon CLIENT request, for additional cost. Data collection is run at least once per week Collect and store calendar availability data for at least six (6) months each time listing data is collected Archive and estimate gross revenue via review or calendar bookings Generate statistics on and group by room type, occupancy rate, host name, owner name, STR density heatmaps, average nightly rates, and other metadata in a dashboard report • Capture of time -stamped STR listings data in JPG Automated matching of STR listings to STR Licensees via proximity and host name Web Portal for Monitoring 24/7 accessible web -portal with keyword search Log into a secured, password -protected web -based graphical user interface Compatible with desktop, tablet, and mobile version of internet browsers 12 Agreement No. 7610 0 Navigate listings by keyword search and by interactive map with dynamic filtering Reporting on sixty-nine (69) different data points and filtering / grouping • Enter notes and track compliance activity on forty (40) different categories of compliance English Customer Support • Generate a mailout of non -compliant STR operators within the interface Compare up to ten (10) STR listings with thumbnail photos at the same time 24/7 Complaint Hotline a 24/7 hotline and online tip form, fielding all tips, complaints, and violation reports from residents, in regard to disruptions at an alleged short-term rental property. These violations are tracked and maintained in the STR database and become part of the compliance activity for a property. Live operator will receive these violation calls and (if the CLIENT so chooses) make outbound outreach to the designated responsible agent of the STR address in question and/or escalate to other enforcement agencies a Any configuration change to the complaint call flow after 30 days of go - live may result in additional charges Compliance Outreach • Print and Mail - Up to 2 rounds of letters per non -compliant STR host per year • Portal will begin archiving and monitoring within 60 days of contract signature at a minimum the following information, (herein "Self -Service STR Report") • STR unique id, website URL, duplicate STR ids • Approximate or Exact STR address (and apartment number if applicable), city, state, postal code M Partial or Full Operator information (name, address, city, state, postal code) • Number of bedrooms . Maximum guests 0 Nightly rate • Number of reviews Minimum nights • Permit numbers displayed on the ad (if any) • CONSULTANT will provide CLIENT with login access to the system for up to 100 staff members `W Agreement No. 7610 a Perform all on -going support of the System, including hardware and software throughout Term O Provide online webinar style training on the System to CLIENT staff at most once per year for up to two (2) hours. On -site training or training more frequent than once per year will incur additional costs as outlined in Exhibit B CLIENT shall assist CONSULTANT by providing necessary information and- assistance to include, but not be limited to, the following: Prior to the start of the work to be performed, provide CONSULTANT with all existing Short -Term Rental Permit, License and Tax records to be converted in a file format agreed to by the CONSULTANT and a time specified in the implementation plan. 0 Provide a copy of all ordinances related to short term rental, hotel occupancy, lodging tax, permits and or business registration. Provide CLIENT shape file (boundary file) Provide at no additional cost to the CONSULTANT Land Title, Land Ownership, and / or Parcel Ownership File 0 Inform CONSULTANT of any circumstances concerning current existing payees. Inform CONSULTANT of the development of new lodging properties no later than the Certificate of Occupancy being granted. Through the course of the Term, CLIENT shall: 0 In the event of a mis-identification, provide CONSULTANT with documentation and feedback Provide a valid email address(es) and / or phone number(s) to receive 24/7 nuisance escalations, and respond to escalations as required 14 Agreement No. 7610 EXHIBIT B - COMPENSATION SCHEDULE This Payment and Rates Schedule is incorporated in the Consulting Services Agreement ("Agreement") by and between NEUMO GROUP LLC ("CONSULTANT") and CITY OF EL SEGUNDO, CA ("CLIENT"). 13.1 SHORT-TERM RENTAL COMPLIANCE PRO The Short -Term Rental Monitoring and Identification Services shall be provided for the fees listed in the Milestone Schedule. Fees are invoiced at the completion of each milestone listed in the below Milestone Schedule. Property units are based on the total number of known and/or active and/or unidentified advertised and/or not advertised properties. For the sake of clarification, the total number of property units is inclusive of known and/or active and/or unidentified advertised and/or not advertised properties, and can be re-evaluated every 12-month interval. Milestone Schedule - --- - Milestone Invoice Date fayment Due Amount Due Year 1 STR Report +60 days after +90 days after $4,999.50 for up signature signature to 100 properties, each additional property $60. _ Year 2 Maintenance Annually Annually 30 days after $5,249.48 for invoice presentment up to 100 properties, each additional property $63.25 Year 3 Maintenance Annually v annually 30 days after $5,511.95 for up invoice presentment to 100 properties, each additional property $66.41 ADDITIONAL CONSULTING CLIENT may request that CONSULTANT provide additional consulting services at any time during the term of this Agreement. If CONSULTANT and CLIENT agree on the scope of the additional consulting services requested, then CONSULTANT shall provide the additional consulting on a Time and Materials basis. Depending on the personnel assigned to perform the work, standard hourly rates range from Seventy -Five Dollars ($75) per hour to Two Hundred Dollars ($200) per hour. These additional consulting services will be invoiced at least monthly based on actual time and expenses incurred. The following are sample hourly rates based on the job classification: 1. Principal: $200 per hour 1. Client Services: $175 per hour 2. Information Technology (IT) support: $165 per hour 3. Operational Support: 1. Director or Manager: $175 per hour 1. Senior Analyst: $125 per hour 15 Agreement No. 7610 1 Analyst: $100 per hour 3, Administrative: $75 per hour These additional consulting services will be invoiced at least monthly based on actual time and expenses incurred. TRAVEL AND OUT-OF-POCKET CLIENT shall reimburse CONSULTANT for reasonable travel and other out-of-pocket expenses associated with the performance of the field audits including but not limited to lodging, parking, mileage, per diem, etc. (Mileage and per diem shall be according to IRS regulations). Such reimbursement shall be billed incrementally. 16 Agreement No. 7610 EXHIBIT "C" ATTESTATION OF NON -AUTO USE FOR BUSINESS ENGAGEMENT I, Neumo Group, LLC, hereby declare and attest under penalty of perjury under the laws of the State of California as follows: 1. I seek to be a Contractor with the City of El Segundo (the "City"). 2. In my capacity as a Contractor, I will not utilize any personal or business automobile for the purpose of performing any work, duties, or services on behalf of the City, including without limitation, travel to or from City facilities for such performance. 3. All services I will provide for the City are conducted in a manner that does not require the use of any automobile for transporting equipment, individuals, or for any work -related purposes. 4. As a result, I do not require business automobile insurance as typically mandated for other contractors who use automobiles in their service to the City. 5. 1 understand and acknowledge that this attestation is provided to comply with the City's contractual requirements and insurance obligations. Should my circumstances change and I begin utilizing an automobile in connection with my services to the City, I agree to notify the City immediately and obtain the necessary business automobile insurance coverage. I declare under penalty of perjury under the laws of the State of California that the foregoing is true and correct. 5/20/2026 DATE: NAME AND TITLE (print): David Farrell Interim CFO BY: 17 Agreement No. 7610 Electronic Record of Contracts This document was generated as a record of certain contracts created, accepted and stored electronically. Summary of Contracts This document contains the following contracts. Title Contract Request (City of El Segundo and Neumo) Contract signed by: David Farrell I ID c365aee3-9cf8-4314-a539-2a05bb26d1e6 Signer ID: 2135a60a-8013-45ac-af89-ff594d597ac2 Email: david.farrell@neumo.com Date / Time: May 21, 2026 at 12:02 AM UTC IP Address: 136.226.68.194 User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/148.0.0.0 Safari/537.36 Edg/148.0.0.0