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CONTRACT 7071A AmendmentAgreement No. 7071A FIRST AMENDMENT TO AGREEMENT NO. 7071 BETWEEN THE CITY OF EL SEGUNDO AND KOA HILLS CONSULTING, LLC THIS FIRST AMENDMENT ("Amendment") to Agreement No. 7071 ("Agreement") is made and entered into this 17t" day of March 2026, by and between the CITY OF EL SEGUNDO, a general law city and municipal corporation existing under the laws of California ("CITY"), and KOA HILL CONSULTING, a Nevada limited liability company ("CONSULTANT"). The parties agree as follows: Pursuant to Section 35 of the Agreement, the term of the Agreement described in Section 7 is extended to January 31, 2027. 2. Section 1(C) is amended increase CONSULTANT's compensation amount by $32,000, for a new not to exceed amount of $ 272,000. 3. This Amendment may be executed in any number or counterparts, each of which will be an original, but all of which together constitutes one instrument executed on the same date. In accordance with Government Code §16.5, the parties agree that this Amendment will be considered signed when the signature of a party is delivered by electronic transmission. Such electronic signature will be treated in all respects as having the same effect as an original signature. CONSULTANT warrants that its signatory (or signatories, as applicable) to this Amendment has the legal authority to enter this Amendment and bind CONSULTANT accordingly. 4. Except as modified by this Amendment, all other terms and conditions of the Agreement remain the same. [SIGNATURES ON NEXT PAGE] Agreement No. 7071A IN WITNESS WHEREOF the parties hereto have executed this Amendment the day and year first hereinabove written. aOF SEGUNDO arrell George,' City Manager ATTE W,„ 0 r Susan ax,Ci Cler APPROVED AS TO FORM: MAR D. HENSLEY, City Attorney David King, Assistan ity Attorney- 6 iS-V, 6.na�� KOA HILLS CONSULTING, LL Jahn Schwartz, -CEO Taxpayer ID No. y7- /�2238)? Agreement No. 7071A CHANGE ORDER NO. 1 Amendment to Project Management Services Agreement Project: ERP Implementation — Finance, Utility Billing, & HRM Consultant: Koa Hills Original Contract Term: Through August 30, 2026 Revised Contract Term: Through January 31, 2027 Additional Compensation: $31,730 Additional Hours: 167 Project Management Hours 1. Purpose of Amendment This Change Order amends the existing Agreement for Project Management Services to: 1. Extend the contract term to align with the HRM implementation cycle. 2. Add additional Project Management (PM) hours to support successful completion of HRM implementation and Go -Live. 3. Address increased PM utilization resulting from implementation volatility during the Finance phase. 4. Maintain executive oversight and governance through final implementation and stabilization. The overall scope of services remains unchanged; this amendment modifies level of effort and contract duration only. 2. Background and Justification Under the original agreement, PM services were structured based on anticipated implementation timelines, stable consultant assignments, and orderly sequencing of Finance and HRM workstreams. As of this amendment: As of October 2025 (Finance Go-Live/Post Go -Live) Approximately 75% of allocated PM hours have been utilized. Based on the project timeline, utilization should have been approximately 58%. The increased utilization occurred primarily between July and October. Agreement No. 7071A The spike in hours during that period was driven by factors outside the County's control, including: • Repeated changes in Tyler Implementation Consultants (ICs), requiring the restarting and rescheduling of configuration sessions. Reworking previously completed configurations due to consultant transitions. Reestablishing continuity of decisions and documentation following Implementation Consultant changes. Delays in scheduling critical data conversions, which compressed timelines and required increased coordination, follow-up, and oversight. Additional oversight necessitated by transitions in Tyler's Project Management leadership. These circumstances resulted in a loss of project momentum and required expanded PM involvement to stabilize the project, realign schedules, mitigate risk, and prevent downstream implementation impacts. This additional effort was necessary to ensure that the Core Finance Go -Live was successful, on track, and operationally stable. Increased coordination, governance, and issue resolution during this period directly supported continuity of operations and protected the City's ability to transition successfully into production. While project stability is expected to improve —particularly with the change in Tyler's HRM Project Manager and the reset of the HRM implementation cycle beginning in January — additional PM coverage remains necessary to ensure successful completion of HRM implementation through Go -Live and post -implementation stabilization. 3. Revised Contract Term The contract term shall be extended as follows: + Original End Date: August 30, 2026 Revised End Date: January 31, 2027 This extension aligns with the anticipated 12-month HRM implementation cycle beginning in January and provides sufficient time for Go -Live and stabilization. Agreement No. 7071A 4. Scope of Services (No Change) The scope of Project Management services remains as defined in the original agreement and includes, but is not limited to: A. Governance & Oversight ■ Executive -level project oversight Coordination with Tyler Project Manager and Implementation Consultants • Risk identification and mitigation Change management support • Issue escalation and resolution coordination B. HRM Implementation Support • Oversight of HR and Payroll module implementation • Participation in key configuration sessions (particularly Payroll) • Review of configuration decisions for alignment with County policies • Cross -functional coordination between Finance and HRM C. Project Coordination • Schedule oversight and milestone tracking • Monitoring consultant continuity and deliverable completion • Oversight of data conversion planning and execution • Review of implementation documentation D. Go -Live & Stabilization Support • Go -Live readiness review • Issue triage and prioritization • Post -Go -Live stabilization oversight • Ongoing advisory support to staff 5. Level of Effort Adjustment Agreement No. 7071A To provide adequate coverage through HRM implementation and stabilization, the contract is amended to include: 167 additional Project Management hours • Additional compensation of $31,730 The additional hours will: • Offset accelerated utilization during the Finance phase • Provide governance coverage through HRM implementation • Support Payroll configuration and testing • Ensure timely coordination of data conversions • Provide structured Go -Live oversight • Support post -Go -Live stabilization and issue management 6. Compensation The contract value shall be increased by $31,730 for the addition of 167 Project Management hours. All other compensation terms remain unchanged. 7. Summary of Amendment This Change Order: • Extends the contract term through January 31, 2027 • Adds 167 Project Management hours • Increases contract compensation by $31,730 • Maintains the original scope of services • Adjusts level of effort to reflect HRM implementation needs • Ensures continuity of governance through HRM Go -Live and stabilization Agreement No. 7071A This amendment is necessary to ensure project continuity, mitigate risk associated with prior implementation volatility, and support successful completion of the ERP HRM implementation.