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2025-12-16 CC Agenda Packet - ITEM D11 - Rec TechnologiesCITY OF ELSEGUNDO Rec Technologies 12,16,2025 CITY OF ELSEGUNDO Recreation Software History 2003-2017 Class Software System 2017-Present Civic Rec 12/16/2025 City of El Segundo 1 350 Main St. El Segundo, CA 90245 2 Priorities Internal Processes and Staff Tools Vendor Experience Public Processes and External User Experience E LSF.GLU\UO 12/16/2025 City of El Segundo 1 350 Main St. El Segundo, CA 90245 3 Demonstrations • Tyler Technologies • Xplor Recreation • Kaizen Labs • Recreation Technologies Process • Demonstrations • Grading Rubric • Interdepartmental Meetings • Reference Calls ELSECUNDO 12/16/2025 City of El Segundo 1 350 Main St. El Segundo, CA 90245 4 deserves great recreation technology More joy for residents, less work for your team 6.'SEGL'KUG 12/16/2025 City of El Segundo 1 350 Main St. El Segundo, CA 90245 5 0 12/16/2025 • 1� v(� Birju Kadakia CoFounder & CEO Rachel Williams CoFounder & President City of El Segundo 1 350 Main St. El Segundo, CA 90245 ei'Secu+rao 6 Our team has'built apps for billions of users Google uber amazon Keviil Durant, harry Fitzgerald And Other Athletes Participate In Rec's $11 Million Series A Round By Tim C�@ey, S-- Conlri I, Ji, (D Tim Casey is a reporter who covers. I` rMlw h, 1J f'ililitiliud Si. ) I1,'1025. LI)r WL Add 11 On G—" Oki rarer runrwwro Now powering other parks 60+ Cities 16+ States AN a pax AAplatform that keeps getting better We've designed Rec to be your future -proof technology partner. OD 0.4J 1, 1e You're off the waitlist! � 4 . L. 31.1- .,Ili h, .� e%Seouvoo 12/16/2025 City of El Segundo 1 350 Main St. El Segundo, CA 90245 8 Because today's consumer expectations have cnangeoVisual discovery,. instant book Two -tap checkout Personalized recommendations rec technologies Mobile -first browsing Real-time availability, on -demand services Digital payment, passes, tickets The technology we expected was not in our favorite courts, camps and spaces... 9:41 .dl ? ,=' Ciry o! T69R!�A�NCE Explore Q; `2 ",' Daniel Johnson n; rc i •00* 12/16/2025 City of El Segundo 1 350 Main St. El Segundo, CA 90245 10 EL .EGUNDO So we built it. For your residents, your community and your staff. 9:41 i �i ksti N•a Daniel Jo Scan Pass Upcoming Bookings Garden, Heisler Park `. OOpm - I1:00pm Fri, Apr 22, Manage 9:41 ..d o^ aw OD k; 1.�k;Gl VDO 12/16/2025 City of El Segundo 1 350 Main St El Segundo, CA 90245 11 We'll send you instructors that fit your preferred time, R[C, PARRS, _ place, and skill level. Available for music, golf, A LIBRARY ■ R .aR. tennis, and pickleball. GeT Marched .� __ i l II I I III IIII III III 1 III �11111I I 1111 � II►I►► r r ► r � Programs Locations Facility Rentals Q S arch programs n ® „o MilrhaM T.nm. S..—ing ACIMty v Daysofweek v AS. v A.aAobl.aMy Beginner Plckleaall 4-Week ® SA Beginner Tennis 4-Week P . �i,�in�nr�� 1, �r i�.�iii. i � _ t nJ r��i�nYi�r_ r ��I„,ir o. ra-�• I ts ® Swim Lessons See here for the Seasons Guide for Fall programming in Torrance. Programs fosses Coachir19 Facility Raritcils f CZ Search programs Swimming After School Turkey Trot S rtnm v Activity � Days of week - Aga � Av t sections v P,ntlmg Swim 10-Pack RIC PARR; a LIBRARY Programs Locations Facility Rentals L—Ii- - Sit.TyF. Competition Pool M-finqRoom ] MeehnqRoom 2 M-timqRoom 3 P,- 10,111-It C.-9, L G-1- IC 109-," 1-9,L G-du.,C1,H—s- Jj ... !f f—$0/h, f,.. $0/h, I*, �O 01, . I IC 00 . 1 r. M.M M. M. Camila Wright i $140 00 Facility Rentals Location - Site Type - Competition Pool Acacia Paik 109—sis from $0/hr 1 hr minimum Program Registration • Simplified Registration • Quicker Registration Experience • Multiple Course Registration and User Simplicity • Automated Waitlist Features • FastTrack Feature • Electronic Waivers and Forms 12/16/2025 City of El Segundo 1 350 Main St. El Segundo, CA 90245 15 EL.SEGLVUO Membership Management • All memberships redeemable online • Automated renewal eligibility • Digital Phone Passes for Instant Access • Custom class and rental rates based on membership tier • Punch pass, memberships based on time, and resident memberships 40 Camila Wright f�5E'UNDO 12/16/2025 City of El Segundo 1 350 Main St. El Segundo, CA 90245 16 Payment Processing • Stripe Terminals at facilities • Stripe Terminals at events • Mobile payment options Google Pay 12/16/2025 including Apr City of El Segundo 1 350 Main St. El Segundo, CA 90245 18 ELSEOUNDO Partners every step of the way Rec`s teani will assign a dedicated lead for El Segundo Parks & Recreation, and EI Segundo ),vili have access tO OUr broader tean-i tY5 specialists along the way Month 1 Month 2 Month 3 Discovery & planning In -person workshops and training development Configuration & building Data transfer & Customizations to fit your needs Month 4 Up?" now rerfmw plagorm at faRonrnfoun Community engagement & launch beautiful co-n-iarketiny kits Month 5 Ongoing support & iteration We'll continue to make Rec work for your city Discovery & Planning Rec's Approach to Implementation & Support ,d V Empathetic • We're dedicated partners who take the time to understand your unique needs. 12/16/2025 Human • You get a real point of contact who will respond in minutes, not days. No black boxes. Tailored • We don't believe in one -size -fits -all! We offer personalized, role -based learning. City of El Segundo 1 350 Main St. El Segundo, CA 90245 Reliable • We take the lead in project management to keep us on track for your launch. 20 F. LS F.GU S DO A♦ c'apax Launch Tracker Last Updated Launch Date Days to Launch Status 03/28/2025 02/01/2026 -308 On Track ection $ Tasks Team Owner Due Date Status • ' - Not Started Schedule weekly check -in meeting Rec Michael Kehoe 11/13/2025 Not Started Schedule discovery meetings Rec Michael Kehoe 11/13/2025 Not Started Send certificate of insurance Rec - Michael Kehoe 01/02/2026 Not Started Send first payment invoice Rec - Michael Kehoe 1/21/2025 Not Started First payment due Apex - Apex 01/22/2026 Not Started Confirm public launch date Apex Apex 11/13/2025 Not Started Set team training dates Apex - Apex 12/03/2025 Not Started Schedule finance and IT check -ins Rec - Michael Kehoe 11/8/2025 Not Started • . • : • � Not Started Share high -quality logos Apex Apex 12/03/2025 Not Started Confirm tabs and activity icons Apex - Apex 1/2/2026 Not Started Provide suggested website updates Rec Michael Kehoe 01/02/2026 Not Started Website updates live on Emerwille site Apex — Michael Kehoe 01/18/2026 Not Started Community Engagement & Launch Custom marketing toolkits for your community Welcome to Torrance Parks & Rec, Sarika! Switching on Roe is easy. We've ported over all your household Information. It'll only lake a few minutes to get set-upl © Lightning Fast Booking © Find More Ways to Play OSlay In the Loop 12/16/2025 Highlights, News & Announcements A New Ras—alion S"wrn ror Tnmlis 3 Pickluball G-lil in our Pnrks k4'. f,-n,d m n'—,m N 1-a r1111x Z,n F,—.uef - ]Y , d1a , ,II Uar�—N !. eP enueufa-Yw.:ly.....Nwr�:,slom:1 pL11oeal eii�lerrl:.niMz et rre.u.nrncpark Trx new r.�ervelcn er clwn'..II Ee nikn cut In -.: ctmev enU ell aiMaP *m• •r. W sY�l+m a: /M1afe f: Ike aarOM, Waivrw, 1reYtlb Waa antl Roafl CN14n�l dnl li —knn "A4lh'bl. ivy✓.., Pie, •Ire'/•-atyI Ron,,.+l �.e City of El Segundo 1 350 Main St. El Segundo, CA 90245 22 L LSF. GU NDU Calendar CO q xx�r,I Wiilian,a M_�t lOt� l.{Mr [➢ V off , nrnin9 Rec Technologies - Admin Training Center }� Home Use the search bar above to find what you're looking for! I1 you need help email partnersupport@rec.us Basic Navigation Calendar Tab General User Management }- Look up users and bookings }= Create and update an invoice Revdcncv * Quick Links go Registration Experience: a, Residency ,�. — •.��r— �.� Sign up, eligibility, and Elise 0 Q cancelling a class (1) Cost & Term of Service • One-time Implementation $10,000 • Unlimited# of training days on site and/or remote, complete data configuration and transfer by Rec team, and design and brand collaboration • Requested Add -On estimated $6,310 • Point of Sale Hardware Readers: $350 each (9) • 18x18"- Court, Field, Rinks, etc: $60/sign (30) • 9x9"- Rec Facility and Picnic Rentals: $40/sign (34) • Annual rate: $54,000 Proposed Contract Term of 4 Years Ai L y t� ' k1,�F,C L'VIH] 12/16/2025 City of El Segundo 1 350 Main St. El Segundo, CA 90245 24 CITY OF ELSEGUNDO Questions? 12/16/2025 City of El Segundo 1 350 Main St. El Segundo, CA 90245 25