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2025-10-07 CC Agenda Packet - ITEM D8 - Proposed Aquatics Business Plant-"" 7 _' i_ ,. off •t�'�rrrn City of El Segundo Proposed Aquatics Business Plan October 7, 2025 Director Aly Mancini r- T • Plan Overview • Relevant History • Plan Goals • Analysis & Data Collection • Current Look • Proposal Summary • Implications • Business Plan Proposal • Allocation / Blocking • Pricing • Alternative Revenue Sources • Operations • Financial Forecast • Next Steps / Continued work Relevant History • User Group Engagement • May 6, 2025 - Trojan, Coastal Masters • May 7, 2025 - Beach Cities Swimming, SCAQ, South Bay United • May 8, 2025 - Tower 26, Alpha Aquatics • City Meeting History • 3/18/25 City Council Meeting- Request about user group metrics and use of ESAC • 4/15/25 City Council Meeting- Presentation of User Group Success Criteria • Council directs staff to a goal of 90% and 50% cost recovery for ESAC and the Plunge (Respectively) • 7/1/25 -City Council Meeting- 50% Review of Aquatics Business Plan by Counsilman Hunsaker • Council reiterates cost recovery goals • Council direction to improve equity between water polo and swimming. • Council direction to continue subsidy of swim lessons • 9/15/25 - Plan presented to Aquatics Subcommittee Plan Goals Improve our cost recovery while supporting community programming and youth sports. Specifically... • ESAC: Deliver revenue; targeting 90% cost recovery • Plunge: Focus on community programming with 40%+ cost recovery • Increase equity across user group types - in pricing and lane allocation • Price City aquatics programs and services in -line with market (keep lessons affordable) • Develop an Aquatics Division profit & loss model to report and measure performance • Identify and increase opportunities for revenue generation through rentals and events Plan works to address these through a combination of changes across (1) pricing, (2) allocations, and (3) cost management Analysis and Data Collection • Researched pricing for comparable facilities - across both user types and region • Constructed a ground up historical P&L with detailed (and trackable) revenue and costs • Developed forward -looking model for facility management • Review of current and historical user group blocking and utilization Result: Draft plan meets goals while also minimizing disruption for user groups Current Look Pricing: • Water polo groups pay $9.80/lane hour (below market). • Non -water polo groups pay $18.00/lane hour (at market). Current Cost Recovery & Considerations: • -74% overall cost recovery (ESAC at 88.5%). • Cost recovery at ESAC 24/25 was higher due to fulltime vacancies • Due to Recent lifeguard pay increases in 2025 and additional Plunge costs the overall cost recovery for Aquatics will be lower Allocation: • Significant disproportion of "prime time" use (3-7pm). • Club swimming has >20x the prime time allocation of club water polo. FY 2024-2025 - Actual $K ESAC Plunge Hilltop Admin Total Revenue $1,175 $0 $9 $0 $1,184 Expense 1327 19 55 200 1602 Net Income ($152) ($19) ($46) ($200) ($418) Cost Recovery 88.5% 0.0% 16.7% 0.0% 73.9% Lap Swim 3,456 70,009 High Schools 8,630 8,901 Youth Water Polo 557 14,311 Youth Swimming 12,058 16,712 Other 0 10,361 Total 26,364 124,609 Plan Overview - Proposal Summary Use Plunge reopening to implement pricing and allocation changes aligned with goals. Pricing StrategX; Apply modest price increases to support cost recovery where justified. Base price differences on times of day (Prime Time and Non -Prime Time), not on sport (Swim and Water Polo). • Set two pricing tiers: Prime Time $20 before 7pm ($2 p/h increase), Non -Prime Time $12 after 7pm ($2.20 p/h increase). • Raise lap swimming and rec swimming fees by $142 for non-residents. Allocation Adjustments: Reallocate lanes to balance swim/water polo equity and expand swim lesson access • Shift 3-7pm lane swim and lessons to the Plunge to free ESAC instructional pool for youth Club swimming • Split competition pool into North and South halves. Assign ESAC South to youth Club swim, ESAC North to youth Club water polo. Cost management, Lifeguards are top expense - limit redundancy and reduce coverage if/where feasible. 0 Consider closing pools during low -revenue windows (e.g., dual lap swim). Plan Overview - Implications Program Expansion & Allocation: • Increase in swim lesson capacity, pending staffing. • Expand lap swim and rec swim access at Plunge. • Improve equitability for Youth Club Swim and Youth Club Water Polo during Prime time (3pm-7pm). Anticipated Financial Performance in FY26/27: • Plunge operating at 62% cost recovery • ESAC operating at 80% cost recovery • Total cost recovery for Aquatics at 63% Lessons 2,288 4,823 Open/Rec Swim 2,028 5,148 Lap Swim 70,009 77,441 High Schools 8,901 8,866 3,456 8,630 1,170 8,866 ,youth Water Polo 14,311 19,370 557 7,670 eouth Swimming 16,712 23,582 12,058 12,038 Other 10,361 7,813 0 0 Total 124,609 147,043 26,364 34,541 FY 2026-2027 - Forecast $K ESAC Plunge Hilltop Admin Total Revenue $1,265 $670 $15 $0 $1,950 Expense 1 572 1 081 76 353 3 083 Net Income ($308) ($411) ($61) ($353) ($1,133) Cost Recovery 80.4% 62.0% 19.4% 0.0% 63.2% Proposal Details Capacity Allocation - Current Given limited availability, there has been significant competition between user groups for the prime -time slots weekdays from 3-7pm. • Pool use by high school from 3-6pm (ESHS and Wiseburn) • Swimming (Beach Cities & Alpha) utilized nearly all Prime -time hours • Water polo (SBU and Trojan) received Non -Prime hours • The ESAC instructional pool has been used for lessons I] e i FY2024-2025', ' Lessons 2,288 1.8% Open/Rec Swim 2,028 1.6% Lap Swim 70,009 56.2% High Schools 8,901 7.1% Youth Water Polo 14,311 11.5% Youth Swimming 16,712 13.4% Other 10,361 8.3% Total 124,609 100.0% Prime Time Allocation IFY2024-2025. % Lessons 1,664 6.3% Open/Rec Swim 0 0.0% Lap Swim 3,456 13.1% High Schools 8,630 32.7% Youth Water Polo 557 2.1% Youth Swimming 12,058 45.7% Other Q QQ% Total 26,364 100.0% Capacity Allocation - Proposal -Open ESAC instructional pool for Youth Club Swimming -Split the 50m pool into North and South, North for Youth Water Polo and South for Youth Club Swim • Splitting the pool creates a clear mechanism to more fairly appropriate scarce availability • Consolidating lessons at the Plunge helps address capacity constraints at ESAC • Creates additional availability for youth sports at ESAC with the opening of the instructional pool for Youth Club swim. • Plunge can host after school swim lessons at the Plunge - potentially tripling swim lesson capacity and revenue (subject to staff availability) • Explore "use it or lose it" policy with permit groups Lessons 2,288 4,823 1.8% 3.3% Open/Rec Swim 2,028 5,148 1.6% 3.5% Lap Swim 70,009 77,441 56.2% 52.7% High Schools 8,901 8,866 7.1% 6.0% Youth Water Polo 14,311 19,370 11.5% 13.2% Youth Swimming 16,712 23,582 13.4% 16.0% Other 10,361 7,813 °/ 5.3% Total 124,609 147,043 100.0% 100.0% Prime Time Alloc FY24-2571WM7Y24-25 VF- T - A Lessons 1,664 3,744 6.3% 10.8% Open/Rec Swim 0 1,053 0.0% 3.0% Lap Swim 3,456 1,170 13.1% 3.4% High Schools 8,630 8,866 32.7% 25.7% Youth Water Polo 557 7,670 2.1% 22.2% Youth Swimming 12,058 12,038 45.7% 34.9% Other Q Q .0% 0.0% Total 26,364 34,541 100.0% 100.0% Pricing - Market Rates With the exception of water polo, El Segundo rental rates and drop -in costs are near parity with the local market. Facility Rental Costs (Source: Facilitron, direct correspondence Torrance Aquatic Center 8.0 $22.50 50 meter all -deep pool Redondo Union 15.0 $16.00 40m x 25y pool Mira Costa High School 12.0 $15.63 25y x 40m pool Manhattan Beach Begg Pool 5.0 $40.00 5 lanes x 25y; $220 for non-residents Santa Monica Swim Center 20.0 $16.50 50m x 25y; $11 for youth; $22 for adult El Camino College 14.0 TBD 35m x 25y City of Hawthorne 9.0 $11.44 9 lanes x 25y pool Woollett Aquatic Center (low 34.0 $5.76 2 x 50m pools (direct staffing costs only) Woollett Aquatic Center (higl 34.0 $13.29 2 x 50m pools Marina High School Huntingti 14.0 $17.36 35m x 25y pool Los Alamitos High School 20.0 $15.44 50m x 25y pool Westminster High School 16.0 $15.19 40m x 25y pool Ocean View High School 20.0 $12.15 50m x 25y pool Median Cost / Lane $15.53 Mean Cost / Lane $16.77 AC (Water Polo) rES 10.0 $9.80 Half pool: 10 lanes x 25 yards AC (Full Price) 10.0 $18.00 Half pool: 10 lanes x 25 yards Lane Swim / Reservation Adult Rates (Source: CH and Manhattan Beach Begg $5.00 $7.00 Redondo Union $4.00 $5.00 City of Hawthorne $5.00 $5.00 Torrance City (Plunge) $5.00 $5.00 Santa Monica City $4.50 $9.00 Culver City $4.00 $4.00 Median Cost / Pass $4.75 $5.00 Mean Cost / Pass $4.58 $5.83 City of El Segundo (Current) $5.00 $7.00 Pricing - Swim Lessons El Segundo's pricing for municipal swim lessons is at the low end of the market. A 20% price increase from $6.25 p/h to $7.50 p/h could generate $85k of incremental revenue (+2.8% cost recovery) but that is NOT in the proposed plan. Group Swim Lessons (Source City information) City of Manhattan Beach $13.50 $14.88 City of Redondo Beach $13.75 $13.75 City of Hawthorne $6.88 $6.88 City of Torrance $13.60 $13.60 City of Santa Monica $6.63 $13.12 Culver City N/A N/A Median Cost / Class $13.50 $13.60 Mean Cost / Class $10.87 $12.44 City of El Segundo $6.25 $11.25 Pricing - Proposed Changes We are generally at market rates excluding water polo. To maximize revenue, we recommend the following 1 Bring all permit groups to the same rental rate of $20.00 ($2.00 increase over current rate) 2 Raise instructional pool rate from $12.00 to $14.00 3. Create low demand rate of $12.00 for less desirable times 4 Increase non-resident drop -in rates by $1.00 Permit Groups - Non-WP (/lane hour) $18 00 $16-20 $20.00 +$2.00 +$109K Permit Groups - WP (/lane hour) $9.80 $16-20 $20.00 +$10.20 +$177K Permit Groups - Instructional Pool $12.00 N/A $14.00 +$2.00 +$11K Permit Groups - After 7pm (/lane hour) $18.00 $16-20 $12.00 -$6.00 -$99K Swim Lessons - Group (/30 min) $6 25 $6-10 $6 25 $0 NA Swim Lessons - Private 00 min) $25.00 $25-35 $25.00 $0 NA Drop -In - Resident $5 00 $4-5 $5 00 $0 NA Drop -In - Non -Resident $7.00 $5-9 $8.00 +$1.00 +$34K *Analysis assumes annual 5% increase in rates beginning every calendar year Alternative Revenue Sources • The team continues to pursue ad -hoc event rentals - though they are infrequent • Event rentals tend to bring in $1-2K more than existing programming Event Date Day Lane Hours Revenue Rev / Lane Hr Staffing Cost Margin SBU 5/18/2025 Sun 312.0 $3,605.00 $11.55 $ 1,922.93 $1,682.07 JG Tryouts 3/15/2025 Sat 264.0 $3,549.00 $13.44 $ 1,586.96 $1,962.04 BCS Meet 11/16/2025 Sat 312.0 $4,997.00 $16.02 $ 2,332.14 $2,664.86 BCS Meet 11/17/2025 Sun 312.0 $4,997.00 $16.02 $ 2,249.59 $2,747.41 Summer Ave (Old) Weekend 234.0 $1,771.99 $7.57 $1,921.21 ($149.22) Summer Ave (New) Weekend 234.0 $2,386.63 $10.20 $1,921.21 $465.42 Operations - Managing Staffing Q Costs Aquatics costs are expected to double as the EXPENSE SUMMARY FY24/25 (A) % FY26/27 (E) % Plunge reopens Employees ($1,115,942) 69.6% ($2,210,897) 71.7% • Employees drive 70% of costs - and guards/instructors are 85% of that. • Guards pay recently increased by 30% which has helped with recruitment and retention but impacts cost recovery To reduce costs consider: 1) Closing Plunge on Sundays (lap swimming only) 2) Passing costs for lifeguards to user groups during user group hours 3) Reduced staffing (or closing) during off-peak times (1-3pm weekdays as example) Supplies & Services Public Works Total Expenses ($119,986) 7.5% ($242,160) 7.9% 366 346 22.9% 630 189 20.4% ($1,602,274) 100.0% ($3,083,246) 100.0% Staffing Headcount Summary FY2024-2025 FY2025-2026 FY2026-2027 Total FT Staff 2.0 3.0 3.0 Total Part -Time Staff (FTE) 21.4 27.5 33.8 Total Staff (FTE) 23.4 30.5 36.8 Staffing Cost Summary FY2024-2025 FY2025-2026 FY2026-2027 Total FT Staff ($161,547) ($289,782) ($289,782) Total Part -Time Staff (FTE) 796 390 ($1.315.387) ($1,591,153) Total Staff (FTE) ($957,936) ($1,605,169) ($1,880,934) Financial Forecast Summary Plan puts us at 80% and 62% cost recovery for ESAC and Plunge, 63% cost recovery overall Plunge cost recovery is tied directly to our ability to drive swim lesson revenue Expense increase follows (1) 30% pay raise for part-time staff, (2) new part-time hires for plunge and (3) aquatics supervisor (open admin req) OPERATING MODEL SUMMARY - EL SEGUNDO AQUATICS FY 2024-2025 - Actual FY 2026-2027 - Forecast** Revenue* ESAC Plunge Hilltop Admin Total ESAC Plunge Hilltop Admin Total Permit Groups*** $651 $0 $0 $0 $651 $881 $72 $0 $0 $953 Instructional Programming $169 $0 $0 $0 $169 $84 $505 $0 $0 $589 Drop -In Programming $322 $0 $9 $0 $331 $299 $81 $15 $0 $396 Other Revenue 32 $0 LO $00 ja2 $00 12 $0 L 12 Total Revenue $1,175 $0 $9 $0 $1,184 $1,265 $670 $15 $0 $1,950 Expense ESAC Plunge Hilltop Admin Total ESAC Plunge Hilltop Admin Total Employee -Related ($857) ($17) ($41) ($200) ($1,116) ($1,068) ($732) ($58) ($353) ($2,211) Supplies & Services ($115) ($2) ($3) $0 ($120) ($150) ($85) ($7) $0 ($242) Public Works 355 $_0 11 $_0 366 355 264 11 $0 ts6m Total Expense ($1,327) ($19) ($55) ($200) ($1,602) ($1,572) ($1,081) ($76) ($353) ($3,083) Net Income ($152) ($19) ($46) ($200) ($418) ($308) ($411) ($61) ($353) ($1,133) Cost Recovery 88.5% 0.0% 16.7% 0.0% 73.9% 80.4% 62.0% 19.4% 0.0% 63.2% 'Timing for hourly revenue in model is based on timing of services provided - not invoice date, **FY 2026-2027 forecast is based upon 2025-2026 budget with full year of plunge operations, **"High School use included in permit group revenue (-$150k/yr) Next Steps • Begin new fee and allocation structure concurrent with the opening of the Plunge. • Financial reporting: update systems to support effective measurement and reporting going forward • Update chart of accounts - add granularity to missing line items (primarily public works) • Separation of Aquatics Division administrative costs from individual pool budgets • Instructor comp: Explore compensation adjustment for swim instructors to support increased swim lesson scheduling - lessons are valuable to the community and generate revenue, making staffing imperative. This would necessitate an increase in swim lesson fees. mmop"wl v 'Vm