Loading...
CONTRACT 7335 One Page Service AgreementAgreement No. 7335 fn� CONTRACTOR: Below you will find Segundo. Only tho. include. The City rl additional terms an( authorization to // eices Agreement Mite Special Events, Inc. DATE: 6-12-202.5 a checklist relating to insurance and other requirements that are required for doing business with the City of El items checked -off are MANDATORY, however if your standard policies exceed the minimum requirements please serves the right to increase insurance limits/coverages based upon the scope and type of services. Please find conditions, including additional insurance provisions, on the following pages. This is not a purchase order or an eain work. At least $1,000,000 per occurrence. See Section 12 for additional insurance and endorsement ® Business ,auto Liabilit : At least: 11.000.000 per occurrence. (If not provided, Seller affirms that it will not use an auto to perform work.) S Section 12 for additional insurance and endorsement requirements. ® 'l gr ers° om en ation Insurance: Statutory requirement with waiver of subrogation. (If not provided, Seller affirms that it has no employee .) ® Itlsiness io nse: Seller must have a current City of El Segundo license on file at City Hall or purchase said license (at no cost to the City). ❑ Permits: f bns must be approved and permit(s) issued (no fee) by the Planning and Building Safety if appropriate. Call the Planning manager @ (310) 524-2340 if you have questions. CO of v lid picture 1.0, (Drivers license etc.) PLEASE NOTE: AL. APPLICABLE INFORMATION LISTED ABOVE MUST BE OBTAINED AND ON FILE, PRIOR TO THE ISSUANCE OF A CITY PURCHASE ORDER SING SENT TO YOU BY THE PURCHASING AGENT, THUS AUTHORIZING COMMENCEMENT OF WORK FOR THE CITY, to alt blanks . COLOR COPY REQUIRED BACK TO THE CITY Name: Mite S eoiai ents in By (Print name & title"i Cornpan Street Address:11278 Los Alamitos Blvd. 101 City„ Stag„ Zip: Los Alamitos, CA, 90720 Phone: (`$62) 799 - 7737 Vendor's Email address: tedhulk@msn.com OriginatorlDepartment Department Head Insurance Approval: City Attorney Vendors Authorized Signature required:. Date sty FAX: Vendor's Web site: �!alissa Solarin] Police. Da adrnent Date initiated: fjli City Manager ,Date Approved: Date Approved: r ty Clerle Elite Special Events Inc, Short Services Agreement 6-12-25.doc Rev 2/27/25 Agreement No. 7335 1.GENERALLY. The materials, supplies, or services (collectively, "Purchase") covered by this services agreement and purchase order ("order") must be furnished by Seller subject to all the terms and conditions contained in this order which Seller, in accepting this order, agrees to be bound by and comply with in all particulars. No other terms or conditions are binding upon the parties unless subsequently agreed to in writing. Written acceptance or shipment of all or any portion of the Purchase covered by this order constitutes unqualified acceptance of all terms and conditions in this order. The terms of any proposal referred to in this order are included and made a part of the order only to the extent it specified the Purchase ordered, the price, and the delivery, and then only to the extent that such terms are consistent with the terms and conditions of this order. 2.INSPECTION. The Purchase furnished must be exactly as specified in this order, free from all defects in Seller's performance, design, workmanship, and materials, and, except as otherwise provided, is subject to inspection and test by City at all times and places. If, before final acceptance, any Purchase is found to be incomplete, or not as specified, City may reject it, require Seller to correct it without charge, or require delivery of such Purchase at a reduction in price that is equitable under the circumstances. If seller is unable or refuses to correct such items within a time deemed reasonable by City, City may terminate the order in whole or in part. Seller bears all risks as to rejected Purchases and, in addition to any costs for which Seller may become liable to City under other provisions of this order, must reimburse City for all transportation costs, other related costs incurred, or payments to Seller in accordance with the terms of this order for unaccepted Purchases. Notwithstanding City's acceptance of any Purchase, Seller is liable for latent defects, fraud, or such gross mistakes as constitute fraud. 3.CHANGES. City may make changes within the general scope of this order in drawings and specifications for specially manufactured supplies, place of delivery, method of shipment or packing of the order by giving notice to Seller and subsequently confirming such changes in writing. If such changes affect the cost of or the time required for performance of this order, an equitable adjustment in the price or delivery or both must be made. No change by Seller is allowed without City's written approval. Any claim by Seller for an adjustment under this section must be made in writing within thirty (30) days from the date of receipt by Seller of notification of such change unless City waives this condition in writing. Nothing in this section excuses Seller from proceeding with performance of the order as changed. 4. TERMINATION. City may terminate this order at any time, either verbally or in writing, with or without cause. Should termination occur, City will pay Seller as full performance until such termination the unit or pro rata order price for the performed and accepted portion of the Purchase. City may provide written notice of termination for Seller's default if Seller refuses or fails to comply with this order. If Seller does not cure such failure within a reasonable time period, or fails to perform the Purchase within the time specified (or allowed by extension), Seller will be liable to City for any excess costs incurred by City. 5.TERM I TIME EXTENSION. This Agreement's term will be from _8/05/2025 to _8/05/2025 City may extend the time for completion if, in City's sole determination, Seller was delayed because of causes beyond Seller's control and without Seller's fault or negligence. In the event delay was caused by City, Seller's sole remedy is limited to recovering money actually and necessarily expended by Seller because of the delay; there is no right to recover anticipated profit. 6.REMEDIES CUMULATIVE. City's rights and remedies under this order are not exclusive and are in addition to any legal rights and remedies. 7.TITLE. Title to materials and supplies purchased under this order pass directly from Seller to City upon City's written acceptance following an actual inspection and City's opportunity to reject. &PAYMENT. City will pay Seller after receiving acceptable invoices for materials and supplies delivered and accepted or services rendered and accepted. City will not pay cartage, shipping, packaging or boxing expenses unless specified in this order. Drafts will not be honored. 9.INDEMNIFICATION. Seller agrees to indemnify and hold City harmless from and against any claim, action, damages, costs (including, without limitation, attorney's fees), injuries, or liability, arising out of the Purchase or the order, or their performance. Should City be named in any suit, or should any claim be brought against it by suit or otherwise, whether the same be groundless or not, arising out of the Purchase or order, or their performance, Seller will defend City (at City's request and with counsel satisfactory to City) and indemnify City for any judgment rendered against it or any sums paid out in settlement or otherwise. For purposes of this section "City" includes City's officers, elected officials, and employees. It is expressly understood and agreed that the foregoing provisions will survive termination of this order. The requirements as to the types and limits of insurance coverage to be maintained by Seller, and any approval of such insurance by City, are not intended to and will not in any manner limit or qualify the liabilities and obligations otherwise assumed by Seller pursuant to this order, including, without limitation, to the provisions concerning indemnification. 10.WARRANTY. Seller agrees that the Purchase is covered by the most favorable commercial warranties the Seller gives to any customer for the same or substantially similar supplies or services, or such other more favorable warranties as is specified in this order. Warranties will be effective notwithstanding any inspection or acceptance of the Purchase by City. 11.ASSIGNMENT. City may assign this order. Except as to any payment due under this order, Seller may not assign or subcontract the order without City's written approval. Should City give consent, it will not relieve Seller from any obligations under this order and any transferee or subcontractor will be considered Seller's agent. 12.INSURANCE. Commercial general liability ("CGL") insurance must meet or exceed the requirements of ISO-CGL Form No. Form CG 00 01 04 13, or equivalent, covering CGL on an "occurrence" basis, including property damage, bodily injury and personal & advertising injury. If a general aggregate limit applies, either the general aggregate limit shall apply separately to this project/location (ISO CG 25 03 or 25 04) or the general aggregate limit shall be twice the required occurrence limit. For automobiles, the insurance must meet or exceed the requirements of Insurance Services Office Form Number CA 0001 covering Code 1 (any auto), or, if Seller provides proof of a personal automobile policy, such personal policy must include and indicate business venture coverage with limits no less than $1,000,000 per accident for bodily injury and property damage. If Seller has no owned autos, Code 8 (hired) and 9 (non -owned), with limits no less than $1,000,000 per accident for bodily injury and property damage must be included in coverage. The amount of insurance required will be a combined single limit per occurrence for bodily injury, personal injury, and property damage for the policy coverage. Liability policies will be endorsed to name City, its officials, and employees as "additional insureds" under said insurance coverage and to state that such insurance will be deemed "primary" such that any other insurance that may be carried by City will be excess thereto. City's additional insured status will apply with respect to liability and defense of suits arising out of Seller's acts or omissions. Such insurance will be on an "occurrence," not a "claims made," basis and will not be cancelable or subject to reduction except upon thirty (30) days prior written notice to City, and the notice must include any necessary endorsement to facilitate such notice to City. See below for required endorsement language pertinent to the insurance requirements. Seller will furnish valid Certificates of Insurance to City evidencing maintenance of the insurance required under this Agreement, a copy of an additional Elite Special Events Inc. Short Services Agreement 6-12-25.doc Agreement No. 7335 insured endorsement confirming City has been given additional insured status under the Seller's General Liability policy, and such other evidence of insurance or copies of policies as may be reasonably required by City from time to time. Insurance must be placed with insurers with a current A.M. Best Company Rating equivalent to at least a Rating of "A:VII." Insurance endorsements must contain the following language: (i) Additional insured endorsement with this language: "The City of El Segundo, its elected and appointed officials, employees, and volunteers as additional insureds," through ISO Form CG 20 10 1185 or CG 20 10 with CG 20 37; (ii) Cancellation endorsement with this language: "The City of El Segundo will receive thirty (30) days written notice in the event of cancellation, nonrenewed or reduction." (iii) Primary and Non -Contributory endorsement with this language: "Coverage is primary and non-contributory such that any other insurance that may be carried by the City will be excess thereto." 13.PERMITS. Seller must procure all necessary permits and licenses, and abide by all federal, state, and local laws, for performing this order. 14.INDEPENDENT CONTRACTOR. City and Seller agree that Seller will act as an independent contractor and will have control of all work and the manner in which is it performed. Seller will be free to contract for similar service to be performed for other employers while under contract with City. Seller is not an agent or employee of City and is not entitled to participate in any pension plan, insurance, bonus or similar benefits City provides for its employees. Any provision in this order that may appear to give City the right to direct Seller as to the details of doing the work or to exercise a measure of control over the work means that Seller will follow the direction of the City as to end results of the work only. 15.WAIVER. City's review or acceptance of, or payment for, work product prepared by Seller under this order will not be construed to operate as a waiver of any rights City may have under this Agreement or of any cause of action arising from Seller's performance. A waiver by City of any breach of any term, covenant, or condition contained in this order will not be deemed to be a waiver of any subsequent breach of the same or any other term, covenant, or condition contained in this order, whether of the same or different character. %INTERPRETATION. This Agreement was drafted in, and will be construed in accordance with the laws of the State of California, and exclusive venue for any action involving this agreement will be in Los Angeles County. 17. ARTIFICIAL INTELLIGENCE. Seller must not utilize, employ, or incorporate any form artificial intelligence, machine learning, or other similar technologies (collectively, "Al") in the provision of services in this Agreement without City's express written consent. The Al prohibition set forth directly above will not apply to general business tools and software that may have Al components but are not directly involved in the execution or delivery of professional services that this Agreement covers, provided that such tools and software do not significantly impact the quality or nature of such services. Seller must promptly notify City, in writing, of any proposal to employ Al in connection its provision of services to the City under this Agreement. City will have the sole discretion to grant or deny such proposal. 18. BACKGROUND CHECK; FINGERPRINTING; ASSOCIATED TRAINING. If Seller's work involves contact with minors, before conducting any performance of this Agreement, all Seller's employees, subcontractors, volunteers, or other agents that will perform Seller's work under this Agreement must submit to and pass a background/fingerprint investigation conducted or approved by City. Seller affirms and attests that its employees, subcontractors, volunteers, or other agents that will perform Seller's work under this Agreement have completed training in child abuse and neglect identification and training in child abuse and neglect reporting, which may be met by completing the online mandated reporter training provided by the Office of Child Abuse Prevention in the State Department of Social Services. Seller affirms and agrees that the background and reporting training will be completed before beginning performance under this Agreement. Upon City request, Seller will promptly furnish proof of completion of such mandated reporter training to City, but in no event no later than two business days following City's request. 19. ELECTRONIC SIGNATURES; SIGNATURE AUTHORITY. In accordance with Government Code §16.5, the parties agree that this Amendment will be considered signed when the signature of a party is delivered by electronic transmission. Such electronic signature will be treated in all respects as having the same effect as an original signature. Seller warrants that its signatory (or signatories, as applicable) to this Agreement has the legal authority to enter this Agreement and bind Seller accordingly. 20. CONSISTENCY. In interpreting this Agreement and resolving any ambiguities, this Agreement takes precedence over any attached exhibit with conflicting provisions. 21. CONSIDERATION. As consideration, City agrees to pay Seller for Seller's services not to exceed a total of $_2,050 for the work. City will pay for work as specified in the attached Exhibit "A," which is incorporated by reference. 22. EXHIBITS. Invoice/ Agreement #128 dated June 3, 2025 Elite Special Events Inc. Short Services Agreement 6-12-25.doc Agreement No. 7335 • Event: El Segundo Police Event • Address: 348 Main St, El Segundo • Client: Sirena Boskovich — 310-524-2274 • Event Date: Aug 5 (Tues) • Hours: 5-8pm • Settl : 3 m Decrlliou Amount Total Deluxe Castle Bouncer combo 450 450 Giant 25' Dual Lane Slide 800 800 (2) trained staff to train volunteers and fill generators 125 250 (2) generators for power 125 250 Setup/teardown/delivery — El Segundo J 300 300 Total 1 $2,050 w............... • Deposit of half due at signing to reserve package. Balance paid at setup day of event • Power and attendants included in price • Insurance certificate additionally naming client will be provided after deposit received List names to additionally insure here: 1. TERMS AND CONDITIONS. For Elite Special Events, Inc, and/or any affiliated companies, their respective officers, directors, employees and agents. For use in this agreement Elite Special Events and affiliated companies will hereinafter be described as the/this "Company" ("we," "us," or "our"). The Terms and Conditions of this Rental Agreement will hereinafter be described as the/this "Agreement" ("Rental Agreement," "Rental Order," "Contact" or "Terms and Conditions"). This Agreement is valid from the moment it is agreed to by the Customer. The customer, agent, agents, officers or employees and any third party that is affiliated to anyone signing this Agreement on the behalf of those third parties for the purpose of this Agreement will hereinafter be described as the "Customer" ("you," "your" or yours"). For the purpose of this Agreement all properties, assets, merchandise, equipment, possessions, and/or articles belonging to the Company will hereinafter be described as "Equipment." The period of time in which the customer agrees to be bound by this Agreement for the purpose of renting Equipment or Services from the Company will herein after be described as the "Rental Period" ("length of contract," "Agreement Period," or "Life of the Agreement"). The Rental Period is from the moment the Agreement is signed until the Equipment is returned to the Company. 2. CUSTOMER OBLIGATION. The Customer rents or leases the Equipment from the Company pursuant to the signing of this Agreement. Customer shall pay the Company the agreed amount in full on the day of the event, less any amounts paid as a deposit to secure services. This contract is a true lease. The Equipment is and shall remain the personal property of the Company and shall not be affixed to any other party. All aforementioned terms and conditions as well as any Terms and Conditions yet -to - be mentioned, are subject to change without notice. The Customer acknowledges and understands that these terms and conditions may have changed recently, including after the Customers last Agreemdnt Period. 3. PERMITTED USE. The Customer warrants that: (a) prior to the use of any Equipment the Customer has or will inspect the Equipment to confirm that the Equipment is in a safe condition and suitable for the Customers intended use; (b) The Customer agrees that any person at the delivery address is authorized to accept delivery of the Equipment. Customer agrees that accepting the equipment includes indication of where the equipment will be placed for the intended use; (c) The Customer agrees to immediately notify the company if the Equipment is lost, damaged, vandalized, stolen, unsafe, disabled, malfunctioning, levied upon, threatened with seizure, or if an Incident occurs; (d) The Customer acknowledges and agrees that they have received from the Company all information necessary for the operation or use of rented Equipment that does not explicitly require an operator provided by the Company (i.e. booths, inflatables, canopies, and games, concessions, concession supplies, game supplies, Agreement No. 7335 generators, power cords, tables and chairs or any other specified Equipment, which for the purpose of this Agreement will herein after be described as "Customer Operate Equipment"); (e) The Customer agrees that the Company is not responsible to provide an operator for any Customer Operated Equipment, unless otherwise specified by the Company or unless an affiliate of the Company is requested with this Agreement as the intended operator of the Customer Operated Equipment; (f) The customer agrees that the Company has no control over the manner in which Customer Operated Equipment is operated, maintained, or used by the customer and/or any third party that the Customer implicitly or explicitly permits; (g) The Customer agrees that only authorized persons (by the Company) shall be permitted to use or operate any of the Companies Equipment; (h) The Customer agrees to secure the safety and integrity of the Equipment and to keep and/or store the Equipment in a safe location before, during, and after the event. 4. PROHIBITED USE. The Customer shall not: (a) alter or remove any operational instructions, safety decals, or other Equipment instructions or requirements; (b) move the Equipment from the delivery address without the Companies explicated consent; (e) use the Equipment in a manner not permitted by the Company including the intent to or the use of the Equipment in a negligent, illegal, unauthorized or abusive manner, nor allow the use of the Equipment by unauthorized parties (f) use the equipment in a publication, advertisement or in a promotional way without the explicated authorization of the Company. (Customer acknowledges that improper use of the Equipment and/or the use of the Equipment by untrained parties may be dangerous and is strictly forbidden under this Agreement); (G) Customer is aware that the Company does NOT allow Adults (age 25 or older) on its inflatable devises and will insure that the Customers use of Inflatable devises are used by persons under the age of 25 only. 5. CUSTOMER LIABILITY. The Customer assumes all risk and full responsibility associated with: (a) the Customers operation and/or use of the Equipment while Equipment is in the possession of the Customer as agreed in this Agreement; (b) for the amounts due for the Equipment rented from the Company, including all rental charges, fees, taxes, incurred cost, permit expenses, penalties or other incurred expenses due to prohibited use; (c) for all damages, injuries, deaths, losses, destruction of property or any incident that may occur during the, loading, unloading, transportation, customer operation and/ or as a result of any prohibited use. "Incident" is any fine, citation, theft, accident, casualty, loss, injury, death or damage to person or property, claimed by any person, or entity that appears to have occurred in connection with the Equipment. 6. RELEASE OF LIABLITY. To the fullest extent permitted by law, the customer indemnifies, releases, holds the Company harmless and at the Company's request, defends the Company (where approved by the Company), against all liabilities, claims, losses, damages, and expenses (including attorney's fees and expenses) however arising or incurred, related to an incident, any damage to property, injury to, or death of, any person or any contamination or alleged contamination, or violation of law or regulation caused by or connected with: (a) the use, possession or control of the equipment during the rental period or breach of this Agreement, whether or not caused in part by the active or passive negligence or other fault of any party indemnified herein and any of the forgoing arising or imposed in accordance with the doctrine of strict or absolute liability; (b) Customers indemnity obligations shall survive the expiration or termination of the contract. If any part of this section is determined invalid by a court of competent jurisdiction, Customer agrees that this clause shall be enforceable to the fullest extent permitted by law. 7. ACKNOWLEDGMENT OF LIABILITY. The Customer acknowledges that the Company has described some of, but not all, of the risk involved with the rental of Equipment. The Customer understands that not all incidents are foreseeable and it is impossible for the Company to detail every possible risk inherent with the rental of Equipment. The Customer understands there are unknown or unanticipated risks that may also apply which may result in injury, illness, or death and agree knowingly and without coercion to the Release of Liability written above. 8. DEPOSITS & PAYMENT The Customer agrees to pay a deposit of not less than 50% of the total rental cost in order to reserve Equipment. The Customer agrees to pay the remaining balance on the account before the start time of their event, unless otherwise agreed. Customer acknowledges that: (a) the Company has the right to cancel any Agreement where a deposit has not been credited, within 5 days of a request for services; (b) The company has the right to cancel any proposal/quote that has not received a deposit within five days of its creation date; (c) The company has the right to require the amount due paid in full at any time before the rental date (Customer understands that an order is not guaranteed unless all amounts due for the Equipment are paid in full). The Customer agrees to pay all amounts due the day of the event before the operation of any Equipment or the use of any services provided by the Company unless the Company approves an alternative payment date or time, at which time the customer agrees to pay the full amount due; (d) the Customer agrees to allow the Company to charge credit cards on outstanding balances if payments are not secured within three (3) days of the event completion or the otherwise agreed time for payment; (e) the Customer agrees to pay a thirty-five (35) dollar fee for any late payments. Furthermore, the Customer agrees to pay an additional fee of thirty-five (35) dollars for every thirty (30) days a payment is not received by the Company; (f) the Customer further acknowledges that the Company will add a 25% Collection Fee to any account that is ninety (90) days past due. The Customer acknowledges that the Company may use a third party collection company to collect on outstanding accounts, and agrees to pay all penalties and fees as a result of late payments. Any payments, deposits, or monies received by the Company from the Customer for the Equipment, authenticates this Agreement and binds the Customer to these Terms and Conditions. 9. RAIN POLICY Customer agrees to the following, (a) In the event of rain the customer agrees to notify the Company no less than one (1) day before the event start time to request a delay, alter, or to cancel the Equipment or Services (for the purpose of this agreement, the twenty-four hours prior to a contracted start time will hereinafter be described as the "timeframe"). A rain date can only be called if the weather is predicted to be more than 50% precipitation during the twelve (12) hours before and after the contracted start and end times noted on the contract; Customer must contact the Company by way of a telephone and leave a detailed message as appropriate. Customer understands that attempts to contact the Company by any means other than through the use of the telephone may result in a continuation of the Rental Agreement at the Customers own expense. (b) Customer Agreement No. 7335 agrees to pay for improperly canceled Equipment or Services or to pay in accordance to the following: (a) if cancelation is not done prior to the twenty-four (24) hour timeframe, then the Customer gives the Company the explicit right to retain any deposits which will be credited toward a future event, unless otherwise agreed upon by the Company; (b) if cancelation is within the twenty-four (24) hour timeframe, then the Customer agrees to pay twenty-five percent (25%) of the contracted total price plus any delivery charges that may apply; (c) if cancelations is after the contracted start time but before half of the event rental period has passed, then the Customer agrees to pay seventy-five percent (75%) of the contracted total price plus any delivery charges that may apply; (d) if cancelation is after the contracted start time and occurs after half of the rental period has passed, then the Customer agrees to pay in full all amounts of the contracted total price plus any delivery charges that may apply. 10. CANCELING OR ALTERING The Customer agrees that a request for information is nothing more than a proposal/quote and without a deposit a proposal/quote can be canceled or altered by the Customer or the Company at any time. The Customer agrees: (a) All deposits are nonrefundable; (b) altering or changing rental orders must be completed by 5:00 pm a minimum of forty-eight (48) hours before the event start time, or 5:00 pm on Friday if the event is for a Sunday or the following Monday. A twenty-five (25) dollar fee will be included on the order for any changes to the Rental Agreement within the forty-eight (48) hours prior to the event; (c) altering the Rental Order will not change the Agreement nor will it alter any part of the Terms and Conditions. The Customer agrees to the Agreement regardless of changes to the Rental Order. This includes but is not limited to, fixing or updating dates, times, notes, Equipment ordered, payments, discounts, travel changing, insurance requirements or any fees required for the event. The Customer agrees and acknowledges that canceling an order will result in the forfeiting of all deposits not to exceed 25% of the rental amount unless otherwise agreed upon by the Company. The Customer acknowledges the Companies right to refuse services for any reason. Customer agrees to be bound by this Agreement regardless of cancellation or refusal of services. 11. ELECTRICAL REQUIREMENTS. The Customer is responsible for providing, securing, acquiring, or ascertaining any and all electrical power requirements necessary to operate or cause the operation of all Equipment. Customer agrees: (a) to pay in full the amounts due regardless of the Customers inability to provide the necessary electrical requirements for the Equipment; (b) to keep all electrical required Equipment within one hundred (100) feet of an electrical source. Customer acknowledges that some and not all Equipment provided by the Company may come with power by means of a generator. (Customer understands that generators are a rental item and are classified as Equipment and may be rented from the Company under this Agreement). 12. PERMITS, LICENSES & INSURANCE. The Customer assumes all risk and full responsibility when acquiring permits, licenses and additional insurance. The Customer is responsible to acquire all permits and/or licenses and will assume any cost associated with permits and/or licenses if required by local ordinance. The Company will provide proof of insurance upon Customer request. Additional insurance must be requested at least three (3) days before an event. 13. DELIVERY & OPERATIONAL DIFFICULTIES. The Customer acknowledges and understands that many of the attractions rented from the Company may present a delivery and/or operational difficulty. The Customer agrees; (a) to make all information concerning an events delivery methods or circumstances, including making the Company aware of obstacles such as stairs, ramps, sidewalks, distances over (100) one hundred feet from a vehicle, backyard deliveries, gate restrictions, animal issues, delivers onto decks, terraces, sand, grass or inside of a building, available to the Company before conformation of a rental price can be assessed; (b) to gather all information concerning the Companies equipment restrictions or limitations that may prevent or complicate a delivery or operation of equipment. This includes but may not be limited to, the size of equipment such as width, height, length, weight, and whether the equipment can be carried or is trailer mounted, and make that information known to the company so a proper rental price and feasibility can be assessed; (c) to inform the company of any operations limitations or restrictions such as, crowd age, weight or size issues, crowd ability or desire and to make that information known to the company so a proper rental prize and feasibility can be assessed; (d) to be aware of the Companies equipment limitations concerning operational limitations (e) to pay the full amount for all equipment rental/s due to failure to use the equipment rented from the Company for any reason mentioned in the aforementioned area; (f) to be charged an additional 15% more than the rental rate for deliveries that apply to the aforementioned delivery methods or circumstances. Customer acknowledges that this fee may be assessed upon arrival to a delivery location; (g) to accept full responsibility for any damages to property resulting from the customers' misinformation or lack of information regarding the delivery of equipment. This includes any damages to grass, dirt, flower beds, sprinklers, landscaping, fencing, or other obstacles as a result of the Customer improperly forewarning the Company of delivery difficulties; (h) to allow a window for no less than (3) three hours before the contracted start time and (3) three hours after the contracted end time, for the necessary delivery, setup, takedown, and pickup of the Company's Equipment; (i) Customer acknowledges that any required time that would otherwise interfere, restrict, or infringe upon the (3) three hour window will need to be added to this agreement as an line item description listing the Customer as having a Preferred Setup or Takedown. Customer agrees that failure to acquire the Preferred Setup or Preferred Takedown on the Customers Agreement subjects the Customer to the (3) three-hour window, and any additional cost accrued by the Company in the Companies attempts to drop off, setup, takedown, or pick up the Equipment. Furthermore, the use of the equipment in any way by the Customer authenticates this agreement and binds the Customer to these Terms and Conditions. 14. EQUIPMENT MALFUNCTION AND ALLOTED BREAKS. In the event of equipment malfunction as a result of the Equipment and not of the Customer, the Customer agrees to allow the Company: (a) Fifteen (15) minutes of down time per each piece of Equipment during each three (3) hours of operation. An additional five (5) minutes of down time for each piece of Equipment per extra overtime hour will also apply. If the Equipment is down for more than fifteen (15) minutes in a three hour period, a refund based on the total cost of the rental Equipment on a piece by piece basis (not including discounts, delivery charges, and insurance cost) rounded in fifteen (15) minute intervals and then divided by the total cost of the rental will be used to calculate the total amount of a refund. All other factors such as weather, failure to provide adequate power, crowd size, temperature, potential loss of income, etc. shall not be a factor in determining or calculating an adjustment. (b) Customer agrees to pay in full all amounts due for the Equipment regardless of Equipment malfunction or Equipment breakdown. Customer agrees Agreement No. 7335 to allow the Company to refund any necessary adjustments after the day of the event. (c) Additionally, Customer agrees to accommodate the Companies staff, treating them in a fair manor including allowing for at least one -bathroom break, meal break, and any other necessary break that does not exceed the fifteen (15) minutes of down time per each piece of equipment during each three (3) hours of operation. (d) Discounts provided to the customer will be calculated in the total amount before the issuance of a refund. 15. FAILURE TO PROVIDE EQUIPMENT ORDERED. The Customer acknowledges that unexpected incidents can delay or prohibit the arrival of Equipment. The Company will do as much as possible within reason to provide Equipment ordered but may not be capable of doing so. The Customer agrees that: (a) the Company has the right to substitute Equipment of equal or greater value at any time up to the end of the event; (b) the Company has the right to charge the entire amount of the original equipment for the substituted equipment and/or charge more than the original price for any substituted Equipment if determined necessary by the Company; (c) the Customer agrees to accept any substitute as long as the original idea of the Equipment was maintained and the value of the equipment remained the same or became greater. If Equipment cannot be substituted, the full amount of the rental including the deposit shall be returned to the Customer. The Customer agrees that should Equipment not be provided as was agreed upon in this Agreement; the Customer will hold the Company harmless, and will agree to receive in compensation only the original amounts paid by the customer for the Equipment. Customer agrees not to pursue future legal action or recourse against the Company or the Equipment. I the undersigned herby freely sign on this Agreement and declare myself lawfully bonding. I acknowledge that I do this of my own free will understanding and agreeing to adhere to the conditions set forth by this Agreement to the exact specifications of the Agreement. I agree to all the above terms: Customer (please print) �-�� Date: Customer (please sign)