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2025-03-04 CC Agenda Packet - ITEM D12 - Strategic PlanCITY OF ELSEGUNDO FY 22=26 Strategic Plan FY 24-25 Mid -Year Report SUMMARY • Total of 113 action items (74 under the Top 6 Priorities) • 21.2% completed to date • 70.8% are actively in progress Stuck, 0.90%, Not Started, 5.30% On Hold; Completed, U 4.40 / 21.20 % Ongoing / Work in Progress, 70.80 • •--. On •• StartedNot Ongoing / Work in Progress Stuck F.L")LGL VUU 3/4/2025 City of El Segundo 1 350 Main St. El Segundo, CA 90245 2 GOAL #1 —DEVELOP AND MAINTAIN QUALITY INFRASTRUCTURE AND TECHNOLOGY • Total # of strategies: 4 • Total # of action items: 40 • Completed: 9 • Ongoing/Work in progress: 26 Stuck. 2 50`%, On Hold; 10.00% Completed, 22.50`%3 Ongoing / V�lork in Progress, 65.00Completed Ongoing / Work in Progress On Hold Stuck LLSectvoo 3/4/2025 City of El Segundo 1 350 Main St. El Segundo, CA 90245 3 GOAL #1 — HIGHLIGHTS OF ACCOMPLISHMENTS • Completed projects: • Concrete Improvement Project • Main and Imperial Entryway Project 3/4/2025 1 City of El Segundo 1 350 Main St. El Segundo, CA90245 4 LL:-FEGL'VUU GOAL #1 — HIGHLIGHTS OF ACCOMPLISHMENTS • Construction contract awarded for the following projects: • Library Elevator Modernization Project • Permanent Repair of the City of El Segundo Wiseburn Aquatics Center Pool Heaters Project • Ongoing work on the Plunge Rehabilitation Project li L;6GL NUU 3/4/2025 City of El Segundo 1 350 Main St. El Segundo, CA90245 5 GOAL #1 - HIGHLIGHTS OF ACCOMPLISHMENTS (Technology) • Implementation of the new ERP system • Deployed 2-factor authentication for ESPD • Implemented DocuSign • Implemented the first phase El Segundo Connect Project 3/4/2025 EL SEGUNDO —CG1t;,IWE T_ REPORT NON -EMERGENCY ISSUES ONLINE OR VIA THE APP TODAY! i SApp Stoie ,`� Google Play -- City of El Segundo 1 350 Main St. El Segundo, CA 90245 N. 1 1, E C I V U U GOAL #1 - HIGHLIGHTS OF ACCOMPLISHMENTS • Developed an online project management database and workflow for the PATCHES team • Initiated a pilot project to introduce an automated system for managing and tracking contracts e[.tiecLuuu 3/4/2025 City of El Segundo 1 350 Main St. El Segundo, CA90245 7 GOAL #1 - HIGHLIGHTS OF ACCOMPLISHMENTS • Developed and implemented a formal Park Inspection program that identifies necessary repairs and improvements to parks, Park facilities and medians • Adopted "Streamline," a fire prevention software designed to improve efficiency, enhance customer experience, and ensure transparent management of records • Started phasing out outdated and non-functional Automated License Plate Reader (ALPR) cameras across the city • Drone as a First Responder Program, aimed at improving police response times, enhancing officers' situational awareness, and assisting in responding to radio calls for service 3/4/2025 City of El Segundo 1 350 Main St. El Segundo, CA90245 :3 LL;,LGL \UU GOAL #2 — OPTMIZE COMMUNITY SAFETY AND PREPAREDNESS • Total # of strategies: 4 • Total # of action items: 7 • Completed: 2 • Ongoing/Work in progress: 5 Ongoing / Work in Progress, 71.40% Completed Ongoing / Work in Progress Completed, 28.60 l:,LGL NUO 3/4/2025 City of El Segundo 1 350 Main St. El Segundo, CA90245 9 GOAL #2 — HIGHLIGHTS OF ACCOMPLISHMENTS • Launched the PATCHES program aimed at addressing homelessness with compassion, while also maintaining public safety and cleanliness across the community A 3/4/2025 t wwwww"m rim, City of El Segundo 1 350 Main St. El Segundo, CA 90245 10 L L��E GU\UO GOAL #2 - HIGHLIGHTS OF ACCOMPLISHMENTS • ESPD continues to recruit and hire both lateral and entry-level police officers. In 2024, the department hired 17 new officers and has begun hiring additional officers to fill the 10 additional officers authorized by the City Council. • Plans are in progress to update the City's Emergency Operations Center, pending receipt of federal grant funds • Actively recruiting to fill the vacant Emergency Management Coordinator position • Four exterior cameras have been installed at the library and were brought online in January 2025 3/4/2025 City of El Segundo 1 350 Main St. El Segundo, CA90245 11 L. L.`EGU NUO GOAL #3 - DELIVER SOLUTION -ORIENTED CUSTOMER SERVICE, COMMUNICATION, DIVERSITY, EQUITY, AND INCLUSION • Total # of strategies: 2 • Total # of action items: 24 • Completed: 2 • Ongoing/Work in progress: 20 3/4/2025 Not Started, 8.30% Ongoing Work / Progress, in 83.30% Completed Ongoing / Work in Progress City of El Segundo 1 350 Main St. El Segundo, CA90245 Completed, 8.30% Not Started 12 l:L`�l.GL VUO GOAL #3 - HIGHLIGHTS OF ACCOMPLISHMENTS • Established the City Brand Guidelines • 2024 General Municipal Election outreach campaign • City's websites and social media channels are regularly updated • Produced and distributed monthly El Segundo News Program • Created and published monthly E-Newsletter • Broadcast all City Council, Planning, and Recreation and Parks Commission meetings via cable channels and YouTube • Created and published monthly Strategic Plan Update ELSEGUNDO 3/4/2025 City of El Segundo 1 350 Main St. El Segundo, CA 90245 13 GOAL #3 - HIGHLIGHTS OF ACCOMPLISHMENTS • Monthly interdepartmental Communications Committee meetings • RPL hosted three "Coffee with the Director" events. • ESPD continues to hold quarterly meetings with local hotel and retail managers from the Point and El Segundo Plaza. • The DEI Committee presented their annual workplan to City Council on February 4, 2025. ELSEGUNDO 3/4/2025 City of El Segundo 1 350 Main St. El Segundo, CA90245 14 GOAL #4 - PROMOTE AND CELEBRATE A QUALITY WORKFORCE THROUGH TEAMWORK AND ORGANIZATIONAL EXCELLENCE • Total # of strategies: 3 • Total # of action items: 19 • Completed: 7 • Ongoing/Work in progress: 12 Ongoing / Work in Progress, 63.20 Completed Ongoing / Work in Progress Completed, 36.tSU% EL, iLGU VUO 3/4/2025 City of El Segundo 1 350 Main St. El Segundo, CA90245 15 GOAL #4 - HIGHLIGHTS OF ACCOMPLISHMENTS • 2024 Employee Engagement Survey with over 50% survey response rate • Electronic Open Enrollment for calendar year 2025 health benefits • Benefits Lunch & Learn regarding changes for Open Enrollment • Completed Open Enrollment for calendar year 2025 health benefits • Employee Health Fair at the Clubhouse with 25 vendors 3/4/2025 City of El Segundo 1 350 Main St. El Segundo, CA90245 16 E SEGUNDO GOAL #4 - HIGHLIGHTS OF ACCOMPLISHMENTS • Approval and adoption of successor MOU for CEA and PEMHCA increases to medical contribution • PEMCHA resolutions effective January 1, 2025 for CEA, PSSEA, SPEA, POA, PMA, FFA, and the unrepresented considered full-time under the Affordable Care Act (ACA) 3/4/2025 City of El Segundo 1 350 Main St. El Segundo, CA90245 17 E SEGUNDO GOAL #4 - HIGHLIGHTS OF ACCOMPLISHMENTS Trainings: • Webinars supervisors and managers: • Maximizing Performance Through Documentation, Evaluation and Corrective Action • Leaves, Leaves, and More Leaves • Difficult Conversations • Workplace Bullying, A Growing Concern • In -person training: • Seven (7) sessions of Disaster Service Worker training for all City employees • FBOR training at Station 2 • New workers' comp TPA 24/7 Nurse Triage training for managers and supervisors • Bloodborne Pathogens training • Hearing (Noise Conservation) training • Forklift training as required under OSHA • Traffic Control Flaggers training as required under OSHA • LCW webinar for Finance and FAR: Addressing FLSA & CaIPERS Compliance in a Single MOU/Payroll Audit Training 3/4/2025 City of El Segundo 1 350 Main St. El Segundo, CA90245 18 ELSEGUNDO GOAL #4 - HIGHLIGHTS OF ACCOMPLISHMENTS • Hosted Walktober (wellness walking challenge) • All Fire Paramedic positions have been filled, with the most recent two hires successfully graduating from the ESFD fire academy • Hired a new Risk Manager • RPL completed a department Strategic Plan that establishes clear priorities for the Department for a three-year period beginning Spring 2025 ELSEGUNDO 3/4/2025 City of El Segundo 1 350 Main St. El Segundo, CA90245 19 GOAL #5 — CHAMPION ECONOMIC DEVELOPMENT AND FISCAL SUSTAI NABI LITY • Total # of strategies: 4 • Total # of action items: 23 • Completed: 4 • Ongoing/Work in progress: 17 3/4/2025 Completed Ongoing / Work in Progress On Hold Not Started City of El Segundo 1 350 Main St. El Segundo, CA90245 20 EE�,EGU\UU GOAL #5 — HIGHLIGHTS OF ACCOMPLISHMENTS • Hosted 30 Ukrainian entrepreneurs from the Deep Tech Security Accelerator • Hosted "Accelerating Growth: Investing in Space & Defense Startups + Strategies for Scalable Infrastructure" 3/4/2025 City of El Segundo 1 350 Main St. El Segundo, CA90245 Sidahai Summil 21 ELSE GUN UU GOAL #5 - HIGHLIGHTS OF ACCOMPLISHMENTS • Hosted a downtown tasting tour for Raytheon • Launched the Business Welcome Program • Published a series of monthly newsletters - El Segundo Happenings and Business Portfolio • Implemented strategic digital advertising campaigns for both business attraction and hospitality and tourism hiA We wanted great, and we found fkt:�-ftl tr DeanSpano;]ft LA Chargers/ osmaru :in r r w ^F inL �_;. 3/4/2025 City of El Segundo 1 350 Main St. El Segundo, CA 90245 22 E6SEGUVUU GOAL #5 - HIGHLIGHTS OF ACCOMPLISHMENTS • Planning Commission study session regarding land use in the Smoky Hollow Specific Plan (SHSP) area • Updates to the Planning Commission regarding affordable housing initiatives • Ordinance amending El Segundo Municipal Code in accordance with State requirements • Approval of consultant contract to update General Plan Land Use Element • Launched the Plunge Capital Campaign 3/4/2025 City of El Segundo 1 350 Main St. El Segundo, CA90245 23 ELSEGUNDO NEXT STEPS • Further integrate the Strategic Plan into the budget process • Link strategies and action items to resources (budget/people) Increase collaboration between departments to complete strategies/actions items. • Strategic Planning session? 3/4/2025 City of El Segundo 1 350 Main St. El Segundo, CA90245 24 E SEGUNDO