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CONTRACT 7212 One Page Service AgreementAgreement No. 7212 Services Agreement CONTRACTOR: MREK CRAWFORD DBA SOFTWARE SOLUTIQNS TEAM DATE: JANUARY 22, 2025 Below you will find a checklist relating to Insurance and other requirements that are required for doing business with the City of El Segundo. Only those items checked -off are MANDATORY, however if your standard policies exceed the minimum requirements please include. Commercial general liability insurance must meet or exceed the requirements of ISO-CGL Form No. CG 20 10 1185 or equivalent. The amount of insurance set forth below will be a combined single limit per occurrence for bodily injury, personal injury, and property damage for the policy coverage. Liability policies will be endorsed to name the City, its officials, and employees as "additional insured's" under said insurance coverage and to state that such insurance will be deemed "primary" such that any other insurance that may be carried by the City will be excess thereto. Such insurance must be on an "occurrence," not a "claims made," basis and will not be cancelable or subject to reduction except upon thirty (30) days prior written notice to the City. Please find additional Terms and Conditions on the reverse side of this Services Agreement. This is not a purchase order or an authorization to begin work. ® Com r hensive General Liability, including coverage for premises, products and completed operations, independent contractors, personal injury and contractual obligations with combined single limits of coverage of at least 1 000 000 per occurrence. ® Auto Liability, including owned, non -owned and hired vehicles with at least: ® $1,000.000 per occurrence. ❑ 100,000 - 300 per occurrence. ❑ As required by State Statutes. A copy of your current policy must be submitted naming yourself and or your company. ® rk r C m' asation InsurarIg : as required by State Statutes with W iv r f Stabs Lion, (Not needed if Self-employed with no employees and CONTRACTOR signs statement to this effect.) ® 5usiness License: The CONTRACTOR shall agree to have a current City of El Segundo license on file at City Hall or purchase said license (at no cost to the City). ❑ Permits: Plans must be approved and permit(s) issued (no fee) by the Planning and Building Safety if appropriate. Call the Planning Manager @ (310) 524-2340 if you have questions. ❑ Copy, of valid picture I.D. (Drivers license etc.) PLEASE NOTE: ALL APPLICABLE INFORMATION LISTED ABOVE M UST BE OBTAINED AND ON FILE, PRIORTO THE ISSUANCE OF A CITY PURCHASE ORDER BEING SENT TO YOU (VIA FAX OR HARD COPY) BY THE PURCHASING AGENT, THUS AUTHORIZING COMMENCEMENT OF WORK FOR THE CITY. subillitted W (coadeteI Inks : COLOR COPY REQUIRED BACK TO THE CITY ,. Company Name: Derek Crawford dba Software Solutions Team w. y ( ) B PrintName &Title : kerekCrawford„ 0f Company Street Address: 3220 S. Higuera St., Ste. 208 City, State, Zip: San Luis Obispo, CA 93401 Date Signed: 1, /?3/2025 Phone: (805) 786-4283 FAX: NA Vendor's Email Address: r erek t ststo,corn Vendor's Website: www.sstslo.com Originator/Department Contact: Cao NN nLe Department Head Approval: Date Initiated: January 22, 2025 Date Approved: Insurance Approval: Date Approved: IVI If City Manager City Clerk Short Services Agreement -Software Solutions Team.docx Agreement No. 7212 1.GENERALLY. The materials„ supplies, or services (collectively, "Purchase") covered by this services agreement and purchase order ("order") must be furnished by Seller subject to all the terms and conditions contained in this order which Seller, in accepting this order, agrees to be bound by and comply with in all particulars. No other terms or conditions are binding upon the parties unless subsequently agreed to in writing. Written acceptance or shipment of all or any portion of the Purchase covered by this order constitutes unqualified acceptance of all terms and conditions in this order. The terms of any proposal referred to in this order are included and made a part of the order only to the extent it specified the Purchase ordered, the price, and the delivery, and then only to the extent that such terms are consistent with the terms and conditions of this order. 2.INSPECTION. The Purchase furnished must be exactly as specified in this order, free from all defects in Seller's performance, design, workmanship, and materials, and, except as otherwise provided, is subject to inspection and test by City at all times and places. If, before final acceptance, any Purchase is found to be incomplete, or not as specified, City may reject it, require Seller to correct it without charge, or require delivery of such Purchase at a reduction in price that is equitable under the circumstances. If seller is unable or refuses to correct such items within a time deemed reasonable by City, City may terminate the order in whole or in part. Seller bears all risks as to rejected Purchases and, in addition to any costs for which Seller may become liable to City under other provisions of this order, must reimburse City for all transportation costs, other related costs incurred, or payments to Seller in accordance with the terms of this order for unaccepted Purchases. Notwithstanding City's acceptance of any Purchase, Seller is liable for latent defects, fraud, or such gross mistakes as constitute fraud. 3.CHANGES. City may make changes within the general scope of this order in drawings and specifications for specially manufactured supplies, place of delivery, method of shipment or packing of the order by giving notice to Seller and subsequently confirming such changes in writing. If such changes affect the cost of or the time required for performance of this order, an equitable adjustment in the price or delivery or both must be made. No change by Seller is allowed without City's written approval. Any claim by Seller for an adjustment under this section must be made in writing within thirty (30) days from the date of receipt by Seller of notification of such change unless City waives this condition in writing. Nothing in this section excuses Seller from proceeding with performance of the order as changed. 4. TERMINATION. City may terminate this order at any time, either verbally or in writing, with or without cause. Should termination occur, City will pay Seller as full performance until such termination the unit or pro rata order price for the performed and accepted portion of the Purchase. City may provide written notice of termination for Seller's default if Seller refuses or fails to comply with this order. If Seller does not cure such failure within a reasonable time period, or fails to perform the Purchase within the time specified (or allowed by extension), Seller will be liable to City for any excess costs incurred by City. 5.TERM 1 TIME EXTENSION. This Agreement's term will be from January 22, 2025 to June 30, 2025. City may extend the time for completion if, in City's sole determination, Seller was delayed because of causes beyond Seller's control and without Seller's fault or negligence. In the event delay was caused by City, Seller's sole remedy is limited to recovering money actually and necessarily expended by Seller because of the delay; there is no right to recover anticipated profit. Short Services Agreement- Software Solutions Team.docx &REMEDIES CUMULATIVE. City's rights and remedies under this order are not exclusive and are in addition to any legal rights and remedies. TTITLE. Title to materials and supplies purchased under this order pass directly from Seller to City upon City's written acceptance following an actual inspection and City's opportunity to reject. &PAYMENT. City will pay Seller after receiving acceptable invoices for materials and supplies delivered and accepted or services rendered and accepted. City will not pay cartage, shipping, packaging or boxing expenses unless specified in this order. Drafts will not be honored. 9.INDEMNIFICATION. Seller agrees to indemnify and hold City harmless from and against any claim, action, damages, costs (including, without limitation, attorney's fees), injuries, or liability, arising out of the Purchase or the order, or their performance. Should City be named in any suit, or should any claim be brought against it by suit or otherwise, whether the same be groundless or not, arising out of the Purchase or order, or their performance, Seller will defend City (at City's request and with counsel satisfactory to City) and indemnify City for any judgment rendered against it or any sums paid out in settlement or otherwise, For purposes of this section "City" includes City's officers, elected officials, and employees. It is expressly understood and agreed that the foregoing provisions will survive termination of this order. The requirements as to the types and limits of insurance coverage to be maintained by Seller, and any approval of such insurance by City, are not intended to and will not in any manner limit or qualify the liabilities and obligations otherwise assumed by Seller pursuant to this order, including, without limitation, to the provisions concerning indemnification. 10.WARRANTY. Seller agrees that the Purchase is covered by the most favorable commercial warranties the Seller gives to any customer for the same or substantially similar supplies or services, or such other more favorable warranties as is specified in this order. Warranties will be effective notwithstanding any inspection or acceptance of the Purchase by City. 11.ASSIGNMENT. City may assign this order. Except as to any payment due under this order, Seller may not assign or subcontract the order without City's written approval. Should City give consent, it will not relieve Seller from any obligations under this order and any transferee or subcontractor will be considered Seller's agent. 12.INSURANCE. Seller must provide the insurance indicated on the face sheet of this Services Agreement. 13.PERMITS. Seller must procure all necessary permits and licenses, and abide by all federal, state, and local laws, for performing this order. 14.INDEPENDENT CONTRACTOR. City and Seller agree that Seller will act as an independent contractor and will have control of all work and the manner in which is it performed. Seller will be free to contract for similar service to be performed for other employers while under contract with City. Seller is not an agent or employee of City and is not entitled to participate in any pension plan, insurance, bonus or similar benefits City provides for its employees. Any provision in this order that may appear to give City the right to direct Seller as to the details of doing the work or to exercise a measure of control over the work means that Seller will follow the direction of the City as to end results of the work only. Agreement No. 7212 15.WAIVER. City's review or acceptance of, or payment for, work product prepared by Seller under this order will not be construed to operate as a waiver of any rights City may have under this Agreement or of any cause of action arising from Seller's performance. A waiver by City of any breach of any term, covenant, or condition contained in this order will not be deemed to be a waiver of any subsequent breach of the same or any other term, covenant, or condition contained in this order, whether of the same or different character. %INTERPRETATION. This Agreement was drafted in, and will be construed in accordance with the laws of the State of California, and exclusive venue for any action involving this agreement will be in Los Angeles County. 17. ARTIFICIAL INTELLIGENCE. Seller must not utilize, employ, or incorporate any form artificial intelligence, machine learning, or other similar technologies (collectively, "Al") in the provision of professional services in this Agreement without City's express written consent. The At prohibition set forth directly above will not apply to general business tools and software that may have Al components but are not directly involved in the execution or delivery of professional services that this Agreement covers, provided that such tools and software do not significantly impact the quality or nature of such services. Seller must promptly notify City, in writing, of any proposal to employ Al in connection its provision of services to the City under this Agreement. City will have the sole discretion to grant or deny such proposal. 18. ELECTRONIC SIGNATURES; SIGNATURE AUTHORITY. In accordance with Government Code §16.5, the parties agree that this Amendment will be considered signed when the signature of a party is delivered by electronic transmission. Such electronic signature will be treated in all respects as having the same effect as an original signature. Seller warrants that its signatory (or signatories, as applicable) to this Agreement has the legal authority to enter this Agreement and bind Licensor accordingly. 19. CONSISTENCY. In interpreting this Agreement and resolving any ambiguities, this Agreement takes precedence over any attached exhibit with conflicting provisions. 20. CONSIDERATION. As consideration, City agrees to pay Seller for Seller's services not to exceed a total of $5,000 for the work. City will pay for work as specified in the attached Exhibit "A," which is incorporated by reference. 21. EXHIBITS. Exhibit "A", January 22, 2025 Software Consulting & Training Proposal Short Services Agreement -Software Solutions Team.docx Agreement No. 7212 SOFTWARE www.sstslo.com SOLUTIONS Derek Crawford, Owner TEAM derek@sstslo.com _ rR.aPIPIG - c0,11SU_W16 Z1(14l131 t 110q , 3220 S. Higuera St., Ste. 208 San Luis Obispo, CA 93401 Ph 805.786.4283 SOFTWARE CONSULTING & TRAINING PROPOSAL Presented to City of El Segundo January 22, 2025 Jose Calderon, ITSD Director City of El Segundo, Information Technology Department 350 Main Street El Segundo, CA 90245 Dear Jose, The following is our proposal based upon your recent request for Microsoft 365 SharePoint Online consulting, development, and training. Please review this information, and when convenient, respond with your decision or any questions that you may have. We will be more than happy to customize the training to best suit your organization's needs. Sincerely, Derek Crawford Owner Software Solutions Team Office: (805) 786-4283 Direct: (805) 991-7530 Cell: (805) 801-4825 Email: derek@sstslo.com Web: www.sstslo.com Revised 1/22/25 Agreement No. 7212 Software Solutions Team ENGAGEMENT Overview Microsoft 36S SPO Consulting and Training Proposal V E R V I E W Software Solutions Team (SST) will provide consulting and development services and end -user PC training to the Information Technology Services leadership team and staff of CITY OF EL SEGUNDO (Client) on Microsoft 365 desktop and web -based applications and platforms, including, but not limited to, SharePoint Online (SPO), OneDrive for Business (OfB), and Teams. ON CONSULTING PROPOSAL Overview SST will collaborate with client's ITSD staff on developing and deploying an initial SPO site hierarchy and Teams for City departments' use to improve staff communication, collaboration, and utilize cloud -based file storage. Deliverables SST will: • Work with your ITSD team to develop your SPO site hierarchy, utilizing Microsoft's recommended communication hub site and associated team sites. • Develop a SPO Training Demonstration site for use in Department Director and subsequent staff training, as well as function as a repository for all related training materials. • Provide guidance and instruction to key personnel on managing the site, library, and folder permissions to ensure the appropriate staff have access to all relevant files. 0 Work with ITSD to develop a naming convention for M365 groups and SPO sites to clearly distinguish and identify the department/citywide association with those objects. 0 Provide guidance on restricting the ability to store files in Teams SPO sites and promote the use of chat and channel conversations to share links to files that are residing client's approved document libraries. • Provide guidance on new Teams creation by department/division to facilitate moving appropriate internal communications, currently being managed in Outlook emails, to an appropriate Teams channel. * Conduct small group training demonstration(s) on SPO usage, features, and capabilities for Department Directors and their leadership team (see attached Course Outline). Each training session will be two hours in length, with time for attendee questions. o Assist in developing end -user messaging and training material aimed at improving their understanding of the client's expected use of SPO and Teams as well as user adoption. Microsoft 365 Tenant Access Client will provide a temporary Microsoft 365 licensed user account, with administrator credentials for SPO and Team for use by SST's consultant to access client's M365 tenant to configure SPO and Teams to the client's specifications and provide guide to ITD staff. 2 Agreement No. 7212 Software Solutions Team Microsoft 36S SPO Consulting and Training Proposal Pricing Strategy and training planning as needed, and all other M365 training services as required will be billed in quarter-hour increments at a rate of $125 per hour. SST estimates 20 hours of consulting and training. Travel Expenses: For any onsite work at client's site, SST will charge for consultant's roundtrip travel expenses from San Luis Obispo, CA. include mileage ($.655/mile), hotel stay at a reasonably priced, well -established hotel chain, and $74/day meal per diem. Equipment SST will provide all computer hardware and software for their instructor to conduct virtual training hosted at our office. The client will provide all users and instructor hardware and software for onsite training at their location as well as virtual training for their staff. Training Material Each class attendee will receive either printed or digital copies of training guides for each class. Cancellation / Rescheduling SST's standard 10-day cancellation policy applies to all dedicated class dates. Please call us for further details or visit our website at https://sstslo.com/satisfaction-guarantee. Payment All fees for training services and associated instructor travel expenses will be invoiced and be remitted for payment after the last day of training for a given week with N30 terms. As always with SST, we stand behind the quality of our training programs and guarantee your complete satisfaction. Please contact us as soon as possible to accept this proposal, so that we may begin reserving your preferred training dates. Respectfully, 4-1-1(— Derek Crawford Owner Software Solutions Team Agreement No. 7212 SO i 111WARE OL I Nam 3220 S. Higuera St., Ste. 208 wwwsstslo.com �.1" San Luis Obispo, CA 93401 Ph 805 786.4283 info@sstslo.com r" ���e; ... Course Outline SharePoint Online & OneDrive for Business File Mgmt. Essentials Days: Half -day (3 hrs.) Prerequisites or Equivalent Skills: Windows Description: Microsoft SharePoint Online and OneDrive for Business are web platforms specifically designed to facilitate collaboration, allowing people to store, access, and manage files in a cloud -based environment. In this course, you will learn about and use a SharePoint Team Site to work with your organization's files stored in document libraries. You will learn how to co-author Office files for simultaneous editing, access and restore prior versions of files, share files, use the check-in/check-out feature, and set alerts to be notified of file or folder changes. Like SharePoint Online, you will also learn how to use OneDrive for Business for accessing, managing, and sharing your personal work files. You will learn how to access both SharePoint and OneDrive files using Window's File Explorer and how each integrate with your traditional Microsoft Office applications. 1) SPO and OfB Introduction a) SPO Environment b) Terminology 2) Accessing Sites a) Navigation 3) Working with Documents Libraries a) Open files b) Upload files c) Context file menu d) View file details 4) File Versioning a) When versions are created b) Restore prior version c) Compare prior version d) Delete prior version 5) Document Check Out a) Checking back in b) Adding comments 6) Sharing a file a) Share options b) Manage Access c) Stop Sharing 7) Copy Link a) Share link via Outlook email 8) Office Integration a) Access and Save documents b) Share 9) Sync Files and Folders (Files On - Demand) a) Sync library b) Access via File Explorer 10) Alerts a) Setting alerts for when files change b) Mange alerts 11) Site Recycle Bin 12) Searching SharePoint a) Filter search results 13) SharePoint Mobile App 14) OneDrive for Business a) Similarities with SPO 15) Working with Files a) Share, Versioning, Recycle Bin 16) Working with OfB files in Office apps 17) Sync to File Explorer