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CONTRACT 7058 One Page Service AgreementAgreement No. 7058 CONTRACTOR:aervices Agreement : Below you will find a checklist relating to Insurance and other requirements thal are required for doing business with the City of El Segundo.. Only those iterns checked -off are MANDATORY, however 0 your standard policies exceed the rnirkftm requirements plem include. Comrnercial tleneral liability Insurance must rneel: or exceed the requirements of ISO•CGL Form No. CG 20 10, 1185 or equivalent. The amount of insurance set forth below will be a combined single limit per occurrence for bodlly injury,, personal injury, and property damage for the policy coverage. Liability policies will be endorsed to name the City,,, Its officials, and employees as "additional Insured`s" under said insurance coverage and to state that such insurance will be doomed "primary"such that any other Insurance that may be carried by the City will be excess thereto. Such Insurance must be on an "occurrence," not a "claims, made," basis and will not be cancelable or subject to reduction except upon thirty (30) days prior written notice to the City. Please find additional Terms and Conditions on tale reverse bide of this Services Agreement. This is not a purchase order or an authorization to begin work. ® Com rehensiy eneral Liablii including coverage for premises, products and completed operations, Independent contractors, personal injury and contractual obligations with combined single limits of coverage of at least 1- 00 per occurrence. ® Auto Liability, including owned, non -owned and hired vehicles with at least: ® $1,000,000 per occurrence. ❑ $100,000 - 300,000 per occurrence. ❑ As required by State Statutes. A copy of your current policy must be submitted naming yourself and or your company. ® Wo rs" Compensation Insu nce: as requlred by State Statutes with Waiver of Subrooallon. (Not needed if Seif-employed with no employees and CONTRACTOR signs statement to this effect.) ® aquj�ns : The CONTRACTOR shall agree to have a current City of El Segundo license on file at City Hall or purchase said license (at no cost to the City). ❑ Permits: Plans must be approved and permit(s) issued (no fee) by the Planning and Building Safety if appropriate. Call the Planning Manager @ (310) 524-2340 if you have questions. ❑ o �f yglid pigIMM I.Q. (Drivers license etc.) PLEASE NOTE: ALL APPLICABLE INFORMATION LISTED ABOVE MUST BE OBTAINED AND ON FILE, PRIOR TO THE ISSUANCE OF A CITY PURCHASE ORDER BEING SENT TO YOU (VIA FAX OR HARD COM BY THE PURCHASING AGENT, THUS AUTHORIZING COMMENCEMENT OF WORK FOR THE CITY. Submitted b corn tele all blanks : COLOR COPY REQUIRED 3ACit TO THE CIT Company Name: AWE Acquisition, Inc, dba AWE Learning By (Print Name & Tine): Iebor S r, Ed.D. Company Street, Address: 2501 Seaport Drive, Suite 410- By (Print Name & Title): en r rely SH CM ry City. State, ZLp: Chester, Pennsytyania 19013 Date Signed: Phone: (714) 293-1712 FAX: Vendor's Email Address. halevm0aweleamina.com Vendoes Website: (4 A n .41�t..r I A1x r"k'V1^'t ONinatorlDepartment Contact: Cao N n L "� Date Initiated: A W 15 2024 Department Head Approval: Date Approved: " z Ins proval: __. Date Approved: City Aft ey _..,�... City Manager Short Services Agreement - AWE Looming Agreement No. 7058 . WWWW The materials, supplies,collective), T, (collectively, y or services TITLE. Title to materials � 1.GENERALLY. and supplies purchased under this order pass ' "Purchase") covered by this services agreement and purchase order directly from Seller to City upon City's written acceptance following an ("order') must be furnished by Seller subject to all the terms and actual inspection and City's opportunity to reject. conditions contained in this order which Seller, in accepting this order, &PAYMENT. City will pay Seller after receiving acceptable invoices for agrees to be bound by and comply with in all particulars. No other terms materials and supplies delivered and accepted or services rendered and Cor conditions are binding upon the parties unless subsequently agreed to accepted. City will not pay cartage, shipping, packaging or boxing in writing. Written acceptance or shipment of all or any portion of the expenses unless specified in this order. Drafts will not be honored. Purchase covered by this order constitutes unqualified acceptance of all 9.I14DEMNIFICATION. Seller agrees to indemnify and hold City harmless terms and conditions in this order. The terms of any proposal referred to from and against any claim, action, damages, costs (including, without in this order are included and made a part of the order only to the extent 1 limitation, attorney's fees), injuries, or liability, arising out of the Purchase it specified the Purchase ordered, the price, and the delivery, and then I or the order, or their performance. Should City be named in any suit, or only to the extent that such terms are consistent with the terms and should any claim be brought against it by suit or otherwise, whether the conditions of this order, same be groundless or not, arising out of the Purchase or order, or their 2.INSPECTION. The Purchase furnished must be exactly as specified in performance, Seller will defend City (at City's request and with counsel this order, free from all defects in Seller's performance, design, satisfactory to City) and indemnify City for any judgment rendered against workmanship, and materials, and, except as otherwise provided, is it or any sums paid out in settlement or otherwise. For purposes of this subject to inspection and test by City at all times and places. If, before I section "City" includes City's officers, elected officials, and employees. It final acceptance, any Purchase is found to be incomplete, or not as is expressly understood and agreed that the foregoing provisions will specified, City may reject it, require Seller to correct it without charge, or survive termination of this order. The requirements as to the types and require delivery of such Purchase at a reduction in price that is equitable limits of insurance coverage to be maintained by Seller, and any approval under the circumstances. If seller is unable or refuses to correct such of such insurance by City, are not intended to and will not in any manner 4 items within a time deemed reasonable by City, City may terminate the limit or qualify the liabilities and obligations otherwise assumed by Seller order in whole or in part. Seller bears all risks as to rejected Purchases pursuant to this order, including, without limitation, to the provisions and, in addition to any costs for which Seller may become liable to City concerning indemnification. under other provisions of this order, must reimburse City for all 10.WARRANTY. Seller agrees that the Purchase is covered by the most transportation costs, other related costs incurred, or payments to Seller favorable commercial warranties the Seller gives to any customer for the in accordance with the terms of this order for unaccepted Purchases, ' same or substantially similar supplies or services, or such other more Notwithstanding City's acceptance of any Purchase, Seller is liable for favorable warranties as is specified in this order. Warranties will be latent defects, fraud, or such gross mistakes as constitute fraud. effective notwithstanding any inspection or acceptance of the Purchase 3,CHANGES. City may make changes within the general scope of this by City. order in drawings and specifications for specially manufactured supplies, 11,ASSIGNMENT. City may assign this order. Except as to any payment place of delivery, method of shipment or packing of the order by giving due under this order, Seller may not assign or subcontract the order notice to Seller and subsequently confirming such changes in writing. If without City's written approval. Should City give consent, it will not relieve such changes affect the cost of or the time required for performance of r Seller from any obligations under this order and any transferee or this order, an equitable adjustment in the price or delivery or both must subcontractor will be considered Seller's agent. be made. No change by Seller is allowed without City's written approval. 12.INSURANCE. Seller must provide the insurance indicated on the face Any claim by Seller for an adjustment under this section must be made in j sheet of this Services Agreement. writing within thirty (30) days from the date of receipt by Seller of 13.PERMITS. Seller must procure all necessary permits and licenses, notification of such change unless City waives this condition in writing. and abide by all federal, state, and local laws, for performing this order, Nothing in this section excuses Seller from proceeding with performance 14,I1NDEPENDENT CONTRACTOR. City and Seller agree that Seller will of the order as changed. act as an independent contractor and will have control of all work and the 4. TERMINATION. City may terminate this order at any time, either , manner in which is it performed. Seller will be free to contract for similar verbally or in writing, with or withoutcause. Should termination occur, City service to be performed for other employers while under contract with will pay Seller as full performance until such termination the unit or pro ! City. Seller is not an agent or employee of City and is not entitled to rata order price for the performed and accepted portion of the Purchase. participate in any pension plan, insurance, bonus or similar benefits City City may provide written notice of termination for Seller's default if Seller provides for its employees. Any provision in this order that may appear refuses or fails to comply with this order. If Seiler does not cure such to give City the right to direct Seller as to the details of doing the work or failure within a reasonable time period, or fails to perform the Purchase to exercise a measure of control over the work means that Seller will within the time specified (or allowed by extension), Seller will be liable to j follow the direction of the City as to end results of the work only. City for any excess costs incurred by City. 15.WAIVER. City's review or acceptance of, or payment for, work product 5.TERM I TIME EXTENSION. This Agreement's term will be from August; prepared by Seller under this order will not be construed to operate as a 15, 2024 to August 14, 2029. City may extend the time for completion if, waiver of any rights City may have under this Agreement or of any cause in City's sole determination, Seller was delayed because of causes of action arising from Seller's performance. A waiver by City of any beyond Seller's control and without Seller's fault or negligence. In the breach of any term, covenant, or condition contained in this order will not event delay was caused by City, Seller's sole remedy is limited to ; be deemed to be a waiver of any subsequent breach of the same or any recovering money actually and necessarily expended by Seller because other term, covenant, or condition contained in this order, whether of the of the delay; there is no right to recover anticipated profit. same or different character, 6.REMEDIES CUMULATIVE. City's rights and remedies under this order are not exclusive and are in addition to any legal rights and remedies Short Services Agreement - AWE Learning (002) Agreement No. 7058 16.INTERPRETATION. This A.. This Agreement was drafted in, and will be construed in accordance with the laws of the State of California, and exclusive venue for any action involving this agreement will be in Los Angeles County. 17. ARTIFICIAL INTELLIGENCE. Seller must not utilize, employ, or incorporate any form artificial intelligence, machine Learning, or other similar technologies (collectively, 'At') in the provision of professional services in this Agreement without City's express viritten consent. The At i prohibition set. forth directly above will not apply to general business tools and software that may have Al components but are not directly involved j in the execution or delivery of professional services that this Agreement covers, provided that such tools and software do not significantly impact the duality or nature of such services, Selter, roust promptly notify City, in wdfing, of any proposal to erriploy Al' In connection its provision of services to the City under this Agreement City will have the sole discretion to grant or deny such proposal. 18. ELECTRONIC SIGNATURE'S'; SIGNATURE AUTHORITY, In accordance with Government Code §16.5, the parties agree that this Amendment will be considered signed when the signature of a party is delivered by electronic transmission, Such etlectromc signature will be treated In all respects as having the same effect as an original signature. Seller warrants that its signatory (or signatories, as applicable) to this i Agreement has the legal authority to enter this Agreement and bind G Licensor accordingly 19, CONSISTENCY. In interpreting this Agreement and resolving any ambiguities, this Agreement takes precedence over any attached exhibit with conflicting provisions. 20, CONSIDERATION. As consideration, City agrees to pay Seller for Seller's services not to exceed a total of $9,516.99 for the work. City will pay for work as specified in the attached Exhibit "A," which is incorporated by reference. 21. EXHIBITS. Exhibit "A", Purchase Quotation dated August 1, 2024. l Short Services Agreement - AWE Learning (002) Agreement No. 7058 Exhibit A ........................ .... Purchase Quotation End of Summer Sale Inspiring discovery AWEPreparing lives'' LEARNING Quotation developed for: Kristina Kora-Beckman Date: August 1,2024 Organization ("Customer"): Valid until: August 30, 202412:OOPM EST New Customer? ­1 Please open your product ujmn recelpt to corgiirn a safe defivefy. You have 30 d,,,iy_,; eo rarUm estm cqchalm forequipment darnagedho shipping, Item Number Product Quantity Unit Cost Total AIO Model: Includes computer, lkeylb Lard mouse mouss,�and 2i,yea—rw BLS Bi-Lingual Spanish 2 $ 3,832.00 S 7,66400 Warrantv & 1.1loorades Extend Plan (for All -in -one's onlvl: EXTEND2 2 Year Warranty & Upgrades Extend Plan (at time of purchase & for a total of 5 yrs.) 2 $ 1,10000 $ 2,20000 Options: AID STAND Enhanced Support Stand (for All -in -One units) 2 $ 191.00 $ 382,00 RECYCLING FEE California State Recycling Fee (screen 15"- 34") Tax Exempt 2 $ 5.00 $ 10.00 DISCOUNT End of Summer Sale 20.00% $ (1,532,80) -$1.533,00 DISCOUNT Califa Discount $ (25.00) $ (50,00) t$50,00) *SHIPPING SHIPPING AND HANDLING Shipping -All -In -One 2 $ 90.00 $ISO 31) SHIPPING SHIPPING AND HANDLING Shipping - Stands 2 s 26,N) $4,10 00 Surcharge for Alaska and Hawaii will beAppfiad Estimated Sales Tax —11� 613,99 Market: L !$9,516.99 NOTE: An authorized customer contact should sign and return a copy of this quote to AWE by the Valid Until date, to accept this price quote. of El [Mark When fully executed, this documerl, including the attached Terms and Conditions which are herein by reference, is a binding Agreement Senior Account Executive All invoices are sent via email From where do the funds for this purchase originate? Bill To Information Name: Kristina Kora-Beckman Organization: City of El SeQUndo LLh,[giy_QpA[txnerjt Address:.11.1 W..M.�S�2�LAve. ............... . City, State, zip: El Segundo, CA 90245 ............. . ..... Phone / Fax: 3 10 524 2772 Email: PAYMENT TYPE! Not 15 Terms or Credit Card: VISA m, MC DISC 'NAME ON CREDIT CARD (If Appficablu): Key (primary AWE) Contact NAME: Same - Warranty & Upgrade Contact NAME: I . . ............. . . - @ 2017 AWE Acquisition, Inc. All Ship To Information Name: Same Organization: . . ......... . . Address: City, State, Zip: Phone I Fax: Email: AMEX/# EXP. Email: Email: 410 SH - Chester - Penn Phone: Phone: & Proprietary I Agreement No. 7058 Terms and Conditions General: These Terms and Conditions are incorporated by reference into each Quotation or Purchase Agreement with an invoice to Customer, and form part of a legally binding agreement between Customer and AWE Acquisition, Inc. ("AWE"), which are referred to herein as either'Terms and Conditions" or this "Agreement." Customer agrees to these Terms and Conditions by 1) entering into a Purchase Agreement with AWE; 2) accepting delivery of and/or using the material or service provided by AWE to Customer; or 3) downloading, installing or using any software or content provided to you by AWE. These Terms and Conditions are subject to change without prior notice,. Invoicing and Payment: AWE will invoice Customer for all AWE learning products and related accessories when they are shipped to the Customer. AWE will invoice Customer for subscription and renewal products including all ELF'" products and Platinum Online when activated, All invoices are sent via e-mail unless Customer provides a written request for a hardcopy. Emailed invoices are binding as a paper invoice even if a paper invoice is requested. Customer agrees to make payment for the full invoice amount due to AWE according to the invoice to Customer within 15 days of the invoice date ("Due Date"). Any payment received after the Due Date is considered past due ("Past Due"). Packaging: Keep Original Packaging— units are required to be returned in original packaging if repairs are needed in the future. The Company reserves the right to charge customer $25.00 if it is necessary for the Company to ship an empty box with packaging to the customer. Returns and Exchanges: Customer has thirty (30) calendar days to return or exchange a hardware item from the date it was received. Only items that have been purchased directly from AWE can he returned or exchanged. To return or exchange an item to AWE, Customer must first email fITu1j;:yrtJu7wa,Yalf3rm,lrtg„E,g;rrz, to request a return merchandise authorization (RMA) number, All returned items must be repackaged in their original packaging with all cords, adaptors, and documentation that were included with the original shipment, Partial returns will not be accepted., All returns must be received by AWE within twenty (20) calendar days from the RMA issuance date. A restocking fee of 15% (of the purchase price) will be charged to Customer for all returns and exchanges, Customer is responsible for all applicable return shipping and packaging costs,. AWE Learning will provide a return shipping label; associated costs will be deducted from your order refund for return postage. No returns or exchanges are accepted on ELF Child -Safe Browser'", ELF Reading & Reference'", or Platinum Online subscription licenses, Delinquent Payment: The Customer agrees to pay interest on all Past Due amounts at the lesser of 1.5% per month or the highest rate allowed by law. In the event legal action is required to collect any amount due, Customer also agrees to pay collection costs and attorney's fees incurred by AWE in a successful collection effort. AWE may suspend services, suspend further shipment of product(s) and/or terminate the Agreement in the event that Customer fails to make full payment within thirty (30) days after receiving notice of delinquency. Notice of delinquency may be sent via email or hard copy. Termination of the Agreement shall not alter Customer's obligation to make full payment under this Agreement. End User Rights Granted: Access to and use of ELF—, Platinum Online and other software, and all other information, administrative tools, and documentation that may be included in or with AWE products (the "Content") are non -exclusively licensed, and not sold, to Customer, without the right to grant sublicenses, re -sell, distribute or otherwise commercially exploit. During the term of this license and any subsequent license renewals (the "License Period"', AWE grants the Customer the right only to use the Content as an End User., Customer shall not copy in whole or in part (except for back-up purposes only), reproduce, modify, adapt, translate, auction, loan, lease, assign or transfer the Content, or create derivative works based upon the Content. The ELF Child -Safe Browser"' or ELF Reading & Reference— is licensed for the number of building licenses granted by this Agreement. The Platinum Online Service includes one master account and a number of concurrent logins as set forth on the Purchase Quotation. AWE defines a building or location license as a maximum of 500 active installations distributed from a discrete Customer location. Customer obtains no right, title or interest to any intellectual property owned by AWE or residing in the Content, Any unauthorized use by Customer of the Content shall immediately and automatically terminate the license granted herein. Limited Warranty on Hardware: Hardware warranties are an extension of, and limited to, the OEM warranty. AWE warrants that hardware products and accessories sold by AWE will be free against defects in materials and workmanship when used normally during the warranty period,. Warranty periods vary by product. The Warranty does not cover defects or problems resulting from: (i) External causes such as accident, abuse, misuse, or electrical power problems; (ii) Servicing not authorized by AWE; (iii) Usage not in accordance with product instructions; (iv) Improper or unauthorized maintenance or modification; or (v) Usage of accessories, parts, or components not supplied or supported by AWE. This Limited Warranty does not cover any Products for which AWE has not received payment,. Warranty, Upgrade and Services Period on Bundled Products: AWE bundled hardware and software desktop products ("AWE Learning Stations") include a three-year limited warranty period, periodic software upgrades, and On-line Services from the date of shipment. AWE will notify customer periodically of software upgrade as they become available. AWE bundled hardware and software tablet products ("AWE Tablets") include a two-year limited warranty, no software upgrades, and On - Line services from the date of shipment. AWE's limited warranty on AWE Learning Stations and AWE Tablets is limited to the computer, software, keyboard, and mouse. Headphones include a 90-day limited warranty. Other optional accessories do not include a warranty. Optional Extended Warranty, Upgrade and Services Period: Extended warranty, upgrade, and services are available for purchase for year four and five on eligible hardware and software products and accessories (not available on Platinum Online Service), Warranty, upgrade, and service periods must run consecutively (e.g,., a year five extension may not be purchased without the purchase of a year four extension) and cannot exceed five years from the original date of shipment. Each one- year warranty, upgrade, and service extension will entitle Customer to all software updates during the extension period to the extent a software upgrade is released. AWE will notify Customer periodically of software upgrades as they become available. Customer is responsible for informing AWE of any changes to Customer's contact information and for scheduling and coordinating software upgrade installations. Optional Accidental Damage Warranty: Optional accidental damage warranty is available for purchase on eligible AWE Tablets,. Accidental damage warranty provides coverage for certain physical loss or damage not covered by the limited hardware warranty as specified herein. AWE agrees to repair or replace tablet products covered under the accidental damage warranty during the coverage period for any physical loss or damage caused by: i) Accidental liquid spill in or on the tablet; ii) Accidental damage to the tablet due to unintentional drop or collision; or iii) Physical damage caused by any power surge. Accidental damage warranty does not cover physical loss or damage caused by: i) Damage due to being submerged in liquid or due to fire, flood, or other acts of nature; ii) Intentional damage; iii) Normal wear and tear; iv) Cosmetic damage; or iv) Theft or loss. AWE's liability is limited in the aggregate to the total purchase price of the tablet as evidenced in a valid purchase invoice.. AWE may at its discretion decide to repair or replace the damaged item with items similar or equivalent to the original purchased item. There is a limit of only one claim per registered serial number. On-line Services: On-line services include Customer access to AWE's customer web portal, Customer account management, usage tracking, and all on-line reporting and dashboard facilities ("On-line Services"). AWE maintains the right to disable On-line Services for Customer products whose warranty, upgrade, and services period has expired and/or whose contractual subscription has ended or been terminated. ,.,,,,,, , 0 2017 AWE Ac ql i p Inc All Ri hts Reserved. Confidential & Proprietary 2�01 oaapoeC Orrva:.,"50�rte ff4tip.;aW «Chesto�n «PennsyCvanla, 19013i Phone (610 �03'"r>+t00 « EmaW www.awelearning.comr... Agreement No. 7058 Terms and Conditions (cont'd) Technical Support and FAQ: For a list of frequently asked questions (FAQs) or to make a technical support request please visit us online at Natt�a.:.,6/a C=Nsv;arriun aorri�ds,Allp; cwt, or email us at *,s.0 _pawt_'kawe.la irnhnIL tn' Limitation of Liability: AWE warrants that it will perform all services associated within this agreement in a professional and workman like manner. In no event will AWE's liability whether in contract or tort, exceed the total amount of the fees and expenses paid to it by the Customer under this Agreement. Access to the ELF Child -Safe Browser—, ELF Reading & Reference'", and Platinum software content is provided on an "as is" basis and AWE makes no representations or warranties, either express or implied, of any kind with respect to the content and disclaims all warranties, express or implied, including, but not limited to, the merchantability and fitness for a particular purpose or the continued availability for use of the content. In the event of termination of access to the Content, in the case of subscribers, AWE's liability shall be limited to the refund to a registered subscriber of any subscriber fees corresponding to a pre -paid subscription, Institutional subscribers such as schools, child care, and libraries should independently verify that all Content provided via ELF and Platinum Online is appropriate for the intended audience or educational purpose. AWE's liability for warranty replacement or repair is as stated above, and shall be strictly construed. AWE has no liability whatsoever for indirect, consequential or incidental damages under contract or tort or claims of loss of data, revenue or profits. Liability and Indemnification: AWE shall indemnify, defend and hold harmless Customer, its officers, employees and designated representatives from any and all claims, suits, actions, damages, liabilities, expenses and costs of any kind, including litigation costs and reasonable attorney's fees, arising out of an assertion that Customer's use of Content infringes on the intellectual property rights of a third party, or for bodily injury (including death) and/or damage to real or tangible personal property, provided that the injury or damage was proximately caused by the intentional or negligent acts of any of AWE's officers, employees, agents or authorized sub -contractors (including suppliers). Customer shall indemnify defend and hold harmless AWE, its officers, employees and designated representative from any and all claims, suits, actions, damages, liabilities, expenses and costs of any kind, including litigation costs and reasonable attorney's fees, arising out of bodily injury (including death) and/or damage to real or tangible personal property, provided that the injury or damage was caused by the intentional or negligent acts Customer's its officers, employees, agents or authorized sub -contractors (including suppliers). Proprietary, Confidential and Non -Disclosure Agreement: Each party acknowledges that all information concerning the other party which is designated by the party as "Confidential and Proprietary" shall be deemed to be Confidential and Proprietary Information. Confidential and Proprietary Information is not meant to include any information, which, at the time of disclosure, is generally known by the public. Each party agrees that it will not permit the duplication, use, or disclosure of any such Confidential and Proprietary Information to any person (other than its own employees who must have such information for the performance of their obligation under this Agreement and as necessary to secure the performance of obligations hereunder by legal means), unless authorized in writing by the other party. Neither party shall use the name(s), trademark(s) or trade name(s), whether registered or not, of the other party in publicity releases or advertising without securing the prior written approval of the other party, such approval not to be unreasonably withheld; provided that AWE shall have the right, without Customers approval to use Customer's name in its general list of customers. Each party agrees to hold in confidence any such Confidential and Proprietary information disclosed pursuant to this Agreement for a period of 3 years from the effective date of this Agreement. The parties shall have no obligation to maintain such information in confidence provided, they can show that such information (i) was in their possession prior to disclosure of such information, (ii) is or becomes publicly available through no fault of the party or (iii) was developed by the party independent of this Agreement. Ownership Rights: AWE shall retain all right, title and interest in all technical information, inventions, patents, trade secrets, developments, discoveries, software, know-how, methods, techniques, formulae, data, processes and other proprietary ideas, whether or not patentable or copyrightable, that are developed pursuant to performance of the services hereunder, or are included in the Content. Relationship and Right to Employ: AWE is an independent contractor and nothing in this Agreement shall be deemed to create a partnership orjoint venture between Customer and AWE. As an independent contractor, AWE shall be responsible for withholding and paying all employment taxes, unemployment insurance, workers' compensation insurance and benefits for its employees. During the term of this Agreement, and any extensions thereto, Customer and AWE agree not to engage in either solicitation or recruitment of each other's employees. Term : This Agreement shall be effective when signed by both the Customer and AWE and thereafter remain in effect as hereinafter stated (unless otherwise stated in the Agreement). All AWE Learning Stations have an initial term of three years from the date of shipment, unless otherwise extended. AWE Tablets have an initial term oftwo years from the date of shipment, unless otherwise extended. All ELF Child -Safe Browser'" or ELF Reading & Reference`" and subscription licenses and Platinum Online Services have an initial term of one year from the date of activation, unless otherwise extended. Governing Law: This Agreement shall be construed and enforced in accordance with the laws of the Commonwealth of Pennsylvania. 2017 AWE AcrsluWilkon„ Inc. All Ri hts Rese Confidential &'Proprietary 2507 Seaport Drive, Suite # 410 SH •Chester •Pennsylvania, 19013 Phone (610) 633-6400 • Email: orders@aweleaming.com • www.awelearning.com Agreement No. 7058 Customer Loyalty Program General: The Customer Loyalty Program provides eligible Customers with a discount off the purchase of anew AWE Learning Station or AWE Tablet in - return for exchanging, recycling, or repurposing a previously purchased AWE Learning Station or AWE Tablet. AWE requires that certain models be sent back to its return center. Your sales representative will identify models that need to be sent back. AWE will provide free shipping and packaging for return of those specific models. The Customer Loyalty Program is subject to change without prior notice. Eligibility: Any Customer who has previously purchased an AWE Learning Station or Tablet, and desires to exchange, recycle, or repurpose it, in -return for a discount off the purchase of a new AWE Learning Station or Tablet is eligible to participate in the Customer Loyalty Program. Only one credit will be provided per exchanged, recycled, or repurposed computer. Customer acknowledges and agrees that by participating in the Customer Loyalty Program, that it owns the property free and clear of any lien or encumbrance and that it has full power and authority to transfer the ownership of said property. AWE maintains the right to determine whether a previously purchased AWE product must be exchanged or recycled in order to be eligible to participate in the Customer Loyalty Program. Scheduling and Shipping: Participating customers who are exchanging a previous purchase (not recycling it) will receive shipping instructions and shipping labels as part of their replacement purchase. Customer is responsible for scheduling a shipping (pick-up) date and time no later than five business days after receipt of shipping materials and labels, unless mutually agreed otherwise by Customer and AWE. Equipment will be picked -up from a location accessible by the shipping company at Customers site. Equipment will be transported to AWE's processing site within 10 business days from the date of the pick-up. Additional time required for shipments from Hawaii, Alaska and Puerto Rico is acceptable. Packaging: Customer is responsible for packing the equipment using the packing materials received as part of the replacement purchase. Software/Data Backup: Customer is responsible for the backup of any data Customer needs or wishes to retain and for the removal of any confidential or sensitive data, including data that may be subject to unique rules regarding disclosure, accountability, or disposal. AWE is not responsible for the restoration of any data or software removed from the system by AWE or the Customer. AWE does not accept liability for lost data or software resulting from Customer's backup activities (or failure to backup), any restoration of data or software, or for compliance with special rules that may apply to data on Customer's equipment. Fees: There is no fee to the Customer for return scheduling and shipping services (within the continental United States) provided that the Customer meets all Terms and Conditions of the Customer Loyalty Program. However, additional fees may apply for cancelled or rescheduled shipments. Customer is responsible for any costs incurred if incorrect products are identified and sent for shipment. Returns and Exchanges: The Customer Loyalty Program does not offer returns or exchanges. AWE will not be able to return equipment once it has been picked up. A Customer Loyalty Program order may be canceled before an equipment pick-up is performed. Cancellation requests can be made online using the support link on AWE's homepage (vw m a eC asu t i,com "suLHpas't). Customer is responsible for canceling any shipping (pick-up) arrangements with such provider directly. Not Transferable: These services are not transferable. No Contaminated Products: The service is not intended for equipment that is or has become contaminated or suspected of being contaminated with chemicals, biological agents or other substances that are not integral to the original new equipment or otherwise associated with normal office environments. Title and Risk of Loss: AWE will bear no risk of loss or damage to the equipment during shipment to AWE or its processing site(s) Title will be deemed to pass to AWE or its provider upon receipt and possession ofthe equipment by AWE or its provider. Claims of Confidentiality of Proprietary Rights: Customer agrees that any information or data disclosed or sent to AWE, over the phone, telephonically, electronically or otherwise, is not confidential or proprietary to Customer. Commercially Reasonable Limits to Scope of Service: In the course of providing the service, AWE may determine that the issue is beyond the scope of the service. AWE may use commercially reasonable efforts to refer Customer to the appropriate alternative resource. Warranty: AWE warrants that it will perform the services with commercially reasonable care. AWE makes no other warranty and disclaims all other warranties, whether express or implied, including, but not limited to, any implied warranties of merchantability and fitness for a particular purpose. Limitation of Liability: AWE will not be liable for lost profits, loss of business, lost data or software resulting from Customer's backup activities (or failure to backup), or other consequential, special, indirect, or punitive damages, even if advised of the possibility of such damages, or for any claim by O 2017 A , , m ... ,..... ,,,,.. ., , .. _ .. ,. . _.. ,® .. .,... WE Acquisition Inc. All Rights Reserved vsntld 19011Confidential 8 Proprietary .. ,.. .., ...p.... 250t .iNa nit Dr)v��„.'Sudte iF 410SkM • 0ltes)ew � Pennsylvania, Phone (610) 8334400 ,.. Email: ordars@nweteararMng.corn www.awaleariiRng.c-oin