2024-08-20 CC Agenda Packet - ITEM D19 - Tyler TechnologiesReplacement of City's
Enterprise Resource Planning System
Presented by: Jose Calderon, Paul Chung, and Rebecca Redyk
ELSECUNDO
08/20/2024 City of El Segundo 1 350 Main St. El Segundo, CA 90245 1
What is ERP?
• Pillar of Finance and HR Operations
• Largest and
undertake
most complex technology project a City can
• Enables organizational efficiency
ELSEOUNDO
08/20/2024 City of El Segundo 1 350 Main St. El Segundo, CA 90245 2
Selection of Tyler Enterprise ERP
• Evaluating options since May 2023
• Several on -site and remote product demonstrations
• Presented to Finance Committee and City Council
08/20/2024
City of El Segundo 1 350 Main St. El Segundo, CA 90245
4
ELSEOUNUO
Implementati
r
Post Implementation
FTotal
Year 1
Year 2
Year 3
Year 4
Year 5
Tyler Technologies
5% CPI
5% CPI
Implementation Services
$
279,550
$
279,550
$
- $
-
$ -
$ 559,100
Annual Maintenance
255,302
255,302
255,302
268,067
281,470
1,315,444
Eden (6 month Credit)*
(39,796)
-
-
-
-
(39,796)
Tyler Technologies Costs
$
495,056
$
534,852
$
255,302 $
268,067
$281,470
$1,834,748
Koa Hills (PM Services)
$
120,000
$
120,000
$
- $
-
$ -
$ 240,000
Temporary Employees (Staff Coverage)
$
50,000
$
50,000
$
- $
-
$ -
$ 100,000
Total Estimated Project Costs
$
665,056
$
704,852
$
255,302 $
268,067
$281,470
$ 2,174,748
* Year 1 includes 6 month credit for current Eden ERP System
** Years 4 and 5 include 5% maximum CPI increase per agreement
Finance
Tyler Enterprise ERP
• Tyler Content Manager (TCM) provides electronic documents
and attachments
• TCM provides an intuitive user interface for system workflow,
such as processing invoices and cash receipts
• Tyler's Hub Platform centralizes access to information. Robust
financial reporting, budget tracking, and document retention
• Tyler's Utilities Pro module automates utility billing while
providing dynamic reporting capabilities in an intuitive user
interface
08/20/2024 City of El Segundo 1 350 Main St. El Segundo, CA 90245 6
Project Manger
Koa Hills
• 80+ ERP Implementations
• Various agencies on Eden to Enterprise ERP
✓Conduct regular status meetings with core project team members
✓Serve as the City's Project Manager in monitoring and reporting on project
status
✓Collaborate with Tyler project management on the scheduling of resources
and tasks
✓Ensure that Tyler project deliverables are fulfilled
✓Provide core -team and end -user training
✓Track the project budget
EL,SEGUNDO
08/20/2024 City of El Segundo 1 350 Main St. El Segundo, CA 90245 7
Human Resources
Project Manager
*Provides credibility to the implementation process
*Serves as an impartial third party to implement changes for optimal workflow
*Assists staff struggling with change to new system
•Preserves positive internal staff relationships
Tyler Enterprise ERP
*Trusted system for government entities
Converts manual processes to automated for efficiencies
*Greater ability to track and report on specific metrics for analytics
*Import capabilities from other systems (NeoGov, Telestaff)
eigecuNoo
08/20/2024 City of El Segundo 1 350 Main St. El Segundo, CA 90245 8
Tyler Technologies' Presence in California
Mendocino County
City of Pasadena
City of Santa Monica
City of Monrovia
City of Wasco
City of Napa
City of Santa Barbara
City of El Centro
City of Richmond
City of Woodland
Yuba County
City of Newport Beach
City of Encinitas
City of Palmdale
City of Redlands
City of Oroville
Cityof Walnut Creek
City of Lakewood
City of San Carlos
City of Diamond Bar
City of West Covina
City of Simi Valley
City of Martinez
El Dorado County
City of Monterey Park
City of Lancaster
City of Santa Fe Springs
City of Upland
City of Hayward
City of Culver City
City of Stockton
City of Alameda
City of Lincoln
City of Port Hueneme
CityCity
of Shaffer
of Benicia
City of Madera
City of Mission Viejo
City of Coronado
Town of Los Gatos
Cityof Manhattan Beach
City of Westminster
City of Burlingame
City of Loma Linda
City of Oxnard
City of Livermore
CityCity
of Berkeley
of Pleasanton
City of Covina
City of Rohnert Park
City of Glendora
Helix Water District
Bonita USD
City of Rocklin
City of Perris
Visalia USD
Clovis USD
City of Los Altos
City of La Habra
City of Fontana
Mar in County
ty
of Lompoc
City of Taff
City of Gilroy
City of Laguna Beach
CityCity
of Temecula
City of Poway
City of Chino
City of Merced
City of Oakley
City of Dublin
City of Ceres
City of Lodi
City of Carson
City of Arroyo Grande
City of El Cajon
City of Hanford
Town of Danville
City of Palm Springs
City of Menifee
City of Fresno
�
City of Watsonville
City of Chula Vista
City of Fairfield
City of Pacifica
San Jose USD
City of Victorville
City of Chino Hills
City of Morgan Hill
City of Tulare
Cityof Vacaville
City of Albany
City of Rancho Mirage
City of Hillsborough
City of Alhambra
City of San Juan Capistrano
City of Redding
Santa Barbara USD
City of Farmersville
City of Milpitas
City of Rancho Palos Verdes
Plumas County
City of La Mirada
City of San Marcos
Del Norte County
West Contra Costa USD
of Ukiah
San Bernardino County
City of Glendale
City of Daly City
Contra Costa CountyCity
Office of
City of Fremont
Alameda County Waste Comm.
City of Paso Robles
City of Orange
Education (& 16 Dist.)
Lassen County
Midpeninsula Reg. Open Space Dist.
City of Tracy
City of Coachella
Delta Diablo Sanitation Dist.
City of Turlock
Golden Gate Bridge Highway &
City of Vista
Port of Stockton
South Coast Water District
City of Yorba Linda
Transportation Dist.
City of Lemoore
City of San Rafael
Las Vir enes Municipal WD
g p
City of Bakersfield
Hayward Area Rec &Park Dist
City of Indio
City of San Bruno,
Padre Dam Municipal Water Dist
City of Beverly Hills
Sacramento Public Library Auth.
City of Union City
City of Davis'
Riverside County Transportation
City of Indian Wells
Desert Water Agency
City of National City
City of Yuba City`
San Diego Association of Govt.
Vallejo Flood & Water Dist.
Canine Companions for Ind.
City of Citrus Heights
City of El Segundo`
Dublin San Ramon Sery Dist.
City of Cathedral City
City of San Ramon
City of Fullerton
City of Pittsburg
San Bernardino Water Dept
City of Hawthorne
City of Hemet
Cruz County
Cucamonga Valle Water
9 Y
Santa Margarita Water Dist.
Placer County Water Agency
Town of Apple Valley
Nevada Irrigation District
9
Indio Water Authority
Encina Wastewater Authority
Central Fire Dist. of Santa
City of Huntington Park
'contract negotiations
9
Cityof Rialto
El Monte City School Dist.
City of La Canada Flintridge
North County Transit Dist.
City of Solana Beach
City of Vernon
tyler
Otay Water District
East Side Union HSD
City of Long Beach
Sacramento Area Sewer Dist.
City of Yucaipa
•;•'
City of Redondo Beach
San Joaquin Delta CCD
Napa County
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Questions?
ELSEGUNDO
08/20/2024 City of El Segundo 1 350 Main St. El Segundo, CA 90245 11