2024-06-18 CC Agenda Packet - ITEM D11 - Strategic Plan FY 2024-25CITY OF
ELSEGUNDO
FY 2024-25 Strategic Plan Update
Five Goals
• Seventeen Strategies
• Six Top Priorities
Vision., Mission, and Values
1. Vision (no change): Be a global innovation leader `where big ideas take off'
while maintaining our unique small-town character
2. Mission (no change): Provide a great place to live, work, and visit
I Values (with modifications):
1. Service. We work to provide exceptional services and continuously improve our practices
and processes.
2. Ethics. We are accountable and responsible for our actions, transparent in our processes,
and follow professional standards, while taking calculated risks to provide solutions.
3. Collaboration. We work as one team on behalf of our community.
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GOALS
GOAL 1 DEVELOP AND MAINTAIN QUALITY
INFRASTRUCTURE AND TECHNOLOGY
(Update - Prioritized Goal 1 Only)
GOAL 2 OPTIMIZE COMMUNITY SAFETY AND
PREPAREDNESS
GOAL 3 DELIVER SOLUTION -ORIENTED
CUSTOMER SERVICE, COMMUNICATION,
DIVERSITY, EQUITY, AND INCLUSION
GOAL 4 PROMOTE AND CELEBRATE A QUALITY
WORKFORCE THROUGH TEAMWORK
AND ORGANIZATIONAL EXCELLENCE
GOAL 5 CHAMPION ECONOMIC DEVELOPMENT
AND FISCAL SUSTAINABILITY
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6/18/2024 City of El Segundo 1 350 Main St. El Segundo, CA 90245 4
GOAL 1: DEVELOP AND MAINTAIN QUALITY
INFRASTRUCTURE AND TECHNOLOGY
Strategy A: Seek opportunities to implement and expedite the projects in the Capital Improvement Program
and ensure that City -owned infrastructure is well maintained, including streets, entryways, and facilities.
Strategy B: Seek opportunities to implement the use of innovative technology to improve services,
efficiency, and transparency.
Strategy C: Maintain an innovative General Plan to ensure responsible growth while preserving El
Segundo's quality of life and small-town character.
Strategy D: Improve mobility and transportation throughout the City.
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6/18/2024 City of El Segundo 1 350 Main St. El Segundo, CA 90245 5
GOAL 2: OPTIMIZE COMMUNITY SAFETY AND
PREPAREDNESS
Strategy A: Comprehensively address the unsheltered homeless population.
Strategy B: Provide cost-effective and excellent fire protection and emergency response services.
Strategy C: Protect and prepare the El Segundo community and staff for any emergency, disaster, or
environmental violation.
Strategy D: Ensure that the community feels safe and is satisfied with the services of the El Segundo Police
Department.
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6/18/2024 City of El Segundo 1 350 Main St. El Segundo, CA 90245 6
GOAL 3: DELIVER SOLUTION -ORIENTED CUSTOMER
SERVICE, COMMUNICATION, DIVERSITY, EQUITY,
AND INCLUSION
Strategy A: Enhance proactive community engagement program to educate and inform the public about City
services, programs, and issues.
Strategy B: Implement Diversity, Equity, and Inclusion (DEI) initiatives to cultivate representation and
opportunities for all the members of the community.
ELSEGUNDO
6/18/2024 City of El Segundo 1 350 Main St. El Segundo, CA 90245 7
GOAL 4: PROMOTE AND CELEBRATE A QUALITY
WORKFORCE THROUGH TEAMWORK AND
ORGANIZATIONAL EXCELLENCE
Strategy A: Enhance staff recruitment, retention, and training to ensure delivery of unparalleled City services
and implementation of City Council policies.
Strategy B: Improve organizational excellence by implementing processes and tools that facilitate effective
data collection and analysis while promoting data -driven decision making.
Strategy C: Reduce the number of workers' comp and general liability claims and expedite the resolution of
existing claims.
6/18/2024
City of El Segundo 1 350 Main St. El Segundo, CA 90245
H.
GOAL 5: CHAMPION ECONOMIC DEVELOPMENT AND
FISCAL SUSTAINABILITY
Strategy A: Identify opportunities for new revenues, enhancement of existing revenues, and exploration of
potential funding options to support programs and projects.
Strategy B: Utilize the City's long-term financial plan to make financial decisions that support the goals of the
strategic plan.
Strategy C: Implement strategic initiatives to attract new businesses and foster business to business
networking and collaboration to retain and grown existing businesses.
Strategy D: Implement community planning, land use, and enforcement policies that encourage growth
while preserving El Segundo's quality of life and small-town character.
6/18/2024
City of El Segundo 1 350 Main St. El Segundo, CA 90245
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III 11LGUNUO
FY 2024-25
TOP 6 PRIORITIES
GOAL 5 STRATEGY C
Implement strategic initiatives to attract new businesses and foster business to business networking and collaboration to retain
and grow existing businesses.
GOAL 5 STRATEGY D
Implement community planning, land use, and enforcement policies that encourage growth while preserving El Segundo's
quality of life and small-town character.
GOAL 4 STRATEGY A
Enhance staff recruitment, retention, and training to ensure delivery of unparalleled City services and implementation of City
Council policies.
GOAL 1 STRATEGY A
Seek opportunities to implement and expedite the projects in the Capital Improvement Program and ensure that City -owned
infrastructure is well maintained including streets, entryways, and facilities.
GOAL 1 STRATEGY B
Seek opportunities to implement the use of innovative technology to improve services, efficiency, and transparency.
GOAL 2 STRATEGY A
Comprehensively address the unsheltered homeless population.
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6/18/2024 City of El Segundo 1 350 Main St. El Segundo, CA 90245 10
NEXT STEPS
m
IMPLEMENTATION ACTION PLAN:
ACTION ITEMS AND PROJECTS
QPERFORMANCE METRICS AND
KEY PERFORMANCE INDICATORS
19 MONITORING AND TRACKING:
CITY'S PROJECT MANAGEMENT TOOL
REPORTING:
CITY COUNCIL UPDATE TWICE AYEAR
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6/18/2024 City of El Segundo 1 350 Main St. El Segundo, CA 90245 11
CITY OF
ELSEGUNDO
End