2023-10-03 CC Agenda Packet - PRESENTATION - ITEM D8 - Strategic PlanCITY OF
ELSEGUNDO
FY 22M26 Strategic Plan
2023 Update and Next Steps
2022-23
ACCOMPLISHMENTS
• Enhanced Communications Program and updated Communications Plan.
Addressed Hyperion concerns:
• Implemented Hyperion Communications Plan
• Sponsored Assembly Bill 1216 — Wastewater Treatment Plants: Monitoring of Air Pollutants
• Established Hyperion Ad -Hoc Committee
• Implemented Community Development online permitting system.
• Conducted 6t" Annual Net Promoter Survey of residents and businesses (scores of 49 and 55, respectively).
• Hired ten police officers.
• Established Public Safety Task Force.
• Finalized second phase of Fire Accreditation.
• Established the intranet as a one -stop site for employee information and services to enhance internal
communication.
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City of El Segundo 1 350 Main St. El Segundo, CA 90245
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ELSEGUYDO
2022-23
ACCOMPLISHMENTS
• Provided enhanced training, development and engagement opportunities for employees.
• Completed the remodel of the development services and business services center for increased customer
service (concierge) and efficiency.
• Implemented El Segundo Boulevard improvements (west of PCH complete/east of PCH is underway).
• Refurbished the Teen Center.
• Voters Approved Measure BT — Business License Tax Measure.
• Identified areas within the community that are appropriate for housing, including senior living facilities, while
preserving the R-1 zone — as a component of the City's adopted Housing Element Update
• Won Most Business -Friendly City in Los Angeles County Award.
• Earned AAA credit rating from S&P.
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2023-24
TOP 10 PRIORITIES
GOAL 1 STRATEGY A
Enhance proactive community engagement program to educate and inform the public about City services, programs,
and issues.
GOAL 2 STRATEGY A
Address quality of life issues pertaining to homelessness, graffiti, noise, crime, air quality and other concerns.
GOAL 2 STRATEGY B
Determine the best and most cost-effective response model for the Fire Department; and complete and implement the
Fire Department's accreditation process.
GOAL 3 STRATEGY A
Promote data -driven decision making by establishing department -specific key performance indicators (KPls).
GOAL 3 STRATEGY B
Expedite the on -boarding process for new employees and expand outreach to include a broader scope of candidates
in the recruitment process. ® = New Strategy
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City of El Segundo 1 350 Main St. El Segundo, CA 90245
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2023-24
TOP 10 PRIORITIES
GOAL 4 STRATEGY A
Renovate the indoor swimming facility "The Plunge."
GOAL 5 STRATEGY A
Utilize the City's long-term financial plan to make financial decisions; identify opportunities for new revenues,
enhancement of exiting revenues, and exploration of potential funding options to support unfunded capital
improvements and deferred maintenance to address the aging infrastructure throughout the City.
GOAL 5 STRATEGY B
Implement the goals and objectives of the Economic Development Program aimed at industry diversification,
business attraction, retention, expansion, and promoting the city as a tourist destination.
GOAL 5 STRATEGY C
Preserve the small-town charm and single-family neighborhoods.
GOAL 5 STRATEGY D
Engage in a fiscal feasibility study about regional housing east of Pacific Coast Highway to include specific
scenarios. ®= New Strategy
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New Strategies
• Goal 2, Strategy I: Engage the community to ascertain the level of "feeling safe"
in the community.
• Goal 4, Strategy
N: Implement
the Local Travel
Network (funded)
accommodating
Micro Mobility
Devices (e.g. E-bikes,
golf carts, scooters, etc.).
• Goal 5, Strategy H: Use the City's existing lobbyist to explore property tax
reapportionment.
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TRACKING AND
MONITORING
PROGRESS
IMPLEMENT PROJECT MANAGEMENT
SOFTWARE SYSTEM ��
Identify current state
TARGETS AND ACTION ITEMS FOR
EACH STRATEGY GO
Specific, Measurable, Achievable, Relevant, Time -Bound 4D
KEY PERFORMANCE INDICATORS AND .
REPORTING STRUCTURE
Increase accountability and transparency
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Public Communications and Alignment
with Survey Feedback
• Feedback from Annual Community Survey is Considered in
Strategic Planning Process
• Correlation with Strategic Plan Goals and Strategies
• Shared With Public via the City Newsletter — "We heard you.."
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10/3/2023 City of El Segundo 1 350 Main St. El Segundo, CA 90245 7
CITY OF
ELSEGUNDO
End
GOALS
1. Enhance Customer Service, Diversity, Equity, Inclusion, and Communications
2. Support Community Safety and Preparedness
3. Promote a Quality Workforce Through Teamwork and Organizational Efficiencies
4. Develop and Maintain Quality Infrastructure and Technology
5. Champion Economic Development and Fiscal Sustainability
E 'jEGUNDO
10/3/2023 City of El Segundo 1 350 Main St. El Segundo, CA 90245 7
Ems t EL SEGUNDO CONNECT SHUTTLE
0 *� SERVICE
NEIGHBORHOOD WATCH
PROGRAM
CURRENT
PROJECTS PUBLIC -PRIVATE ELSEGUNDO
ACCELERATOR PROGRAM
- AUTOMATED LIBRARY
MANAGEMENT SYSTEM
10/3/2023 City of El Segundo 1 350 Main St. El Segundo, CA 90245
ELSEGU\UU
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GOALS
10/3/2023 City
#4 DEVELOP AND
MAINTAIN QUALITY
INFRASTRUCTURE AND
TECHNOLOGY
50 Main St. El Segundo, CA 90245
#5 CHAMPION ECONOMIC
DEVELOPMENT AND
FISCAL SUSTAINABILITY
ELSEGCVUO