CONTRACT 6578 One Page Service AgreementAgreement No. 6578
Services Agreemenij
CONTRACTOR: Enco Systems, Int. DATE MAILED; January 2i),2023
Below you voill find a checklist relating to Insurance and wher requirements that are required for doing business with the City of El
Segundo. Only those items checked -off are MANDATORY, however if your standard policies exceed the minirnum requirements please
include. Commercial ii liability insurance must met or exceed therequirements of 150.CGL Form No. CG 2010 1185 or
equivalent. The aFTIOUnt of Insurance set forth below will be a combined single limit per occurrence for bodily injury, personal iniury, and
property damage for the policy coverage. Liability poficies, will be endorsed to name the City, its officials, and employees as
"additional Insured's" under insurance coverage and to state that Such insurance will be deemed "primary" such that any
other insurance that may bia� carried by the City will be excess thereto. Such Insurance must be on an "occurrence," not a
0 claims made,"' basis and will not be cancelable or subject to reduction except upon thirty (30) days prior written notice to the
City, Please find additional Terms and Condilions on (lie reverse side of this Services Agreement, This is not a purchase order or
an authorization to begin ii
including coverage for premises, products and completed operations, independant contractors,
personal injury and (.69tractual obligations with combined single limits of coverage of at least �000,000 per occurrence.
Ljg.Liab l t , including owned. non -owned and hired vehicles with at least:
xi $1,000.000 Or occurrence.
❑$1 onoo ® 300,000 per occurrence.
El As required by State Statutes. A copy of your current policy must be submitted naming yourself and or your company.
l
0/ Workers'jqonipi n Insurance: as required by State Statutes with Waiver of Subro ati n. (Not needed if Self-employed will,,
ria employees and CONTRACT OR signs statement to this effect.)
Business License: Tho CONTRACTOR shall agree to have a current City of El Segundo license on file at (i Hall or purchase
said license (at no cos�,t to the City),
F1 Permits., Plans must pe approved and permit(S) issued (no fee) by the Planning and Building Safety if appropriate. Call the
Planning Manager @ (310) 524-2340 if you have questions,
El Coov of yarld -s (Di license etc.)
PLEASE NOTE ALL APPLICABLE INFORMATION LISTED ABOVE MUST BE OBTAINED AND ON FILE, PRIOR TO THE ISSUANCE OF A CITY
PURCHASE ORDER BEING SENT TO YOU (VIA FAX OR HARD COPY) BY THE PURCHASING AGENT, THUS AUTHORIZING COMMENCEMENT OF
WORK FOR THE CITY.
RIP111-1111RE 'D aA ("K HE C Jqd Com A
Company Name: EnLo
I'll .. . .......
By (Print name & title);.
Company Street Addrei
VW(s NAh S' required:
41551 West 11 Mile Rd
'Ili , )
City- State. Zip: i,
Date s ii
Novi, Mt
Phone:
FAX:
.J24D,.827-4440
Vendor's Email address �gilbert@)eri
Vendor's Web site:
. ...........
Mail original agreement and in 6r e, e I b) Clerk 3 Main 9 50 M Street, Room 5, El Segundo, CA 90245-3813
O,i inatodDeDartment Contact Date initiated: 7,
Department head Appi Date Approved:
Insurance Appovat
il t At M y City ts"allagm, City cladk
Enna Systems. Inc. Service Agreement 1, 20.23 1!20!23
Agreement No. 6578
y pl s. l y u T .._._._l
. The, materials, sit dies, or services (collectively, � B.PAYl41ENT. City 'will pay Seller after receiving acceptable invoices for 1
"'Purchase" covered b this services agreement and purchase order materials and supplies delivered and accepted or services rendered and
(*order') musk be furnished tfy Satter subject to aft the tennis and , accepted. City will not pay carfare, shipping, packaging or boxing s'
conditions contained in this order which Selter, in accepting this order, expenses unless specified in this order. Drafts will not be honored,
agrees to be bound by and comply with in all partioulars, No other lairs 9.INDEMNiFICATION. Seller agrees to indemnify and hold City
�
r or Conditions are binding upon the parties finless subsequently agreed to , harmless from and against any claim, action, damages, costs (including.
to writing. Written acceptance ror shipment of all oi' any portion of the without limitation. attorneys fees), injuries, or liability, arising out of the
Purchase covered by this ordericonstitutes unqualifiedacceptance of all Purchase or the order, or (heir performance. Should City be named in
terms and Conditions in this order. The terms of any proposal referred to j any suit, or should any claim be brought against it by suit or otherwise,
in this order are included and O'ade' a part of the order oiily to the extent whether the same be groundless or not; arising out of the Purchase or
it specified the Purchase ordered. the price, and the delivery, and then � order, or their performance, Seller will defend City (at City's request and
only to the extent that such terms are consistent wilh the terms and ! with counsel satisfactory to City) and indemnify City for any judgment
conditions of this order. rendered against it or any sums paid out in settlement or otherwise. For
i 2,INSPECTION. The Purchasetfu'rnished roust be exactly as specified in purposes of this section "City' includes CiVs officers, elected officials. j
this order, free from all defects in Seller's performance, design, and employees. 'it is expressly understood and agreed that the
workmanship. and materials, h+rd, except as olherviso provided. is foregoing provisions will survive termination of this order. The
Subjecct to inspection and test by City at all limes and places. 'If, before " requirements as to the types and limits of insurance coverage to be
final acceptance, array Purchase is found to be incomplete, or not as maintained by Seller, and any approval of such insurance by City, are '
specified, City may reject it. require Seller to correct it viltrout urge, or not intended to and will not in any manner limil or qualify the liabilities
require delivery of such. Purchase al a reduction in ,price tftal Is equitauie 6 and obligations otherwise assumed by Seller pursuant to this order;
under' the circumstances. ff seller is unable or refuses to correct such including, without limitation. to the provisions concerning indemnification. 'l
items within a time deemed reasonable by City, City may terminate the 10_WARRANTY. Seller agrees that the Purchase is covered by the
I' order in whole or in party. Se0er;bears all risks as to rejected Purchases t most favorable commercial warranties the Seller gives to any customer
and, in addition to any Costs for which Seller may become liable to City f for the same of substantially similar supplies or services, or such other
under other provisions of thus order, must reimburse City for all a more favorable warranties as is specified in this order. Warranties will i
transportation costs. other' related costs incurred, or payments to Seller be effective notwithstanding any inspection or acceptance of the
in accordance with the terms of this order for unaccepted Purchases. Purchase by City„
b Notwithstanding City's acceptance of any Purchase„ Seller is liable for 1•t,ASSIGNMENT. City may assign this order. Except as to any
Qlatent defects, fraud, or such gross driistakes as constitute fraud, payment due under this order, Seller may not assign or subcontract the
3.CHANGES. City may make Changes within the general scope of this order without City's written approval. Should City give consent, it will not
order in drawings and specifications for speci'al'ty manufactured supplies„ i relieve Seller from any obligations under this order and any transferee or
place of delivery, method of shipment or packing of the order by givun,g f subcontractor will be considered Sellers agent.
notice to Seller and subsequently confirming such changes in Mling, If 12.INSURANCE, Seller must provide the insurance indicated on the
such changes affect the cost oflor the lime required for performance of face sheet of this Services Agreement.
this order. an equitable adjustment in the price or defiveiy or both must 13.PERMITS. Seller must procure all necessary permits and licenses,
P be made. No change by Setter is allowed vAlthout City's written approval. i and abide by aft federal, state, and locat lays, for per6rrming this order, j
r Any claim by Sealer for an adjustment under this section must be made z 14JNDEPENDENT CONTRACTOR. City andSeger agree that Seller ,
in writing Within thirty (30) days from the date of receipt by Seller of � will act as an independent contfactor and Y0 have conlroi of all %vaark
nofificaition of such change unless City Walives this condition in wriliing. iand the manner in which is it performed, Seller :vial be free in contract
Nothing in this section excuses Seller lrorn proceeding with performance , for similar service to be performed for other employers while under
of the order as Changed. l contract with City. Seller is not an agent or employee of City and is not
4, TERMINATION, City may terminate this order at any time, either entitled' to participate in any pension plan, insurance, bonus or simllar
verbally or in writing, with or without cause. Should temainahon occur, benefits City provides for its employees. Any provision in this order that
l City will pay Seller as full performance unfit such termination the unit or '; may appear to give City the right to direct Seller as to flee details of doing
a pro rata order price for the performed and accepted portion of the ,l the work or to exercise a measure of control over the work means that k
Purchase. City may provide written notice of termination for Seller's Seller will follow the direction of the City as to end results of the work
default if Seller refuses or fails To comply with this order. If Seller does ` only.
not cure such failure within a reasonable time period of, fails to perform ; 15.WAIVER. City's review or acceptance of, or payment for, work
the Purchase Within the time sphcified (or allowed by extension). Seller ° product prepared by Setter under this order will not be construed to
E will be liable to City for any excess costs Incurred by City operate as a waiver of any rights City may have birder this Agreement or
SJIME EXTENSION. City Frio extend the time for completion if, war � of any cause of o0on arising from Sellefs perforrnarim A waiver by
City's sole determination„ Seller was delayed because of causes beyond i City of any breach of any terra, coverant, of Condition contained in this
Seller's control .and i ithotrt Seller's fault or negligence. 41 the event i order will not be deemed to be a wraiver of any subsequent breach of the �
i delay was caused by City. 'Seller's sote remedy is limited to recovering same or any other term, covenant, or condition contained in this order.
money actually and nacessanly expended by Seller because of the whether of the same or different character,
delay; there is iio right to recoveri anticipaled profit, %INTERPRETATION. This Agreement was drafted in and will be
S.REMECIIES CUMULATIVE. City's rights and remedies under this order i construed in accordance with the iativs of the State of California, and
are not exclusive and are in adailion to any rights and remedies provided exclusive venue for any action involving this agreement will be in Los
by Baw. Angeles County
7.TITLE. Title to materials and supplies purchased under this order 17,CONSISTENCY. In interpreting this Agreement and resolving any
pass directly from Seller to City upon City's written acceptance following ambiguities, this Agreement takes precedence of any attached exhibit
n a uaugl l aeis apt fluff and ortvnil n re gl_ m _ will cofiflichii orrlsions
Enco Systems, inc. Servic-: Agreornent 1,20.2:i 112013
Agreement No. 6578
CONTRACTOR for ION.CON
.�. Of"fiSII�ERATIQN. AsCTOR s services CITY
.l .�..��,„..,„„„_____�
C..�,.._.. agrees to pay P
° o exceed a total of
S48,720.75 (Forty-eight thousand, seven -hundred twenty Dollars and
seventy-five cents) for the work. CITY will pay for work as specified in
the attached Exhibit "&' which is incorporated by reference.
19,EXHIBtTS; A: Enco Quote and Standard
n and Terms and Conditions
I
A
Eneo Systems. Inc. service Agreement 1.20 23
:�20113
Agreement No. 6578
Sold ToShl�p
EFS—e-ju—ndoMedla
90 -.
Darnell Jenkins
Darnell Jenkins
EnCap - CsL so
EnCap - COL so
350 Main Street
350 Main Street
El Segundo, CA 90245
El Segundo, CA 90245
Phone: (310) 524-2719 Phone: (310) 524-2719
Email: djankins0elsegundo.org Email. ail. djenkIns@elsegundo.arg
Pa
Descr—lption
enCaptlon 4
Za-Filan 4 Set-upsetup
and configuration for ail er Eap �JcWFW!ds —and
Usage amounts, includes up to 2 hours of remote Training
I enCaption 4 Cal- - 80
enCapdon4 Automated Captioning Appliance - Includes
8'reware and Software.
Both LIVE and OFFUNE software enabled - Cablecast Pricing
Includes IST Year of Support
License Is good for 10 years
Unlim(red 24/7 usage - Unlimited hours a month with NO
average fee.
S yqar warranty on the hardware
Sectioni Total: $43,975.50
SECOND YEAR Of
0 e"Caption 4 Support
C8L
I yesar warranty an the hardware
SeOtion Total: $4,745.25
ption 4 - YEARLY AnnUal--S-u-Doort for
Cablecast Customer Pricing
NOTE: Annual Support renewal - It includes support and any
WtViare upgrades at no cost as long as Clfent Is covered under
the dnnuaf support contract
Se6tion Total. $0.00
Q U 0 T E
Number L7EIN—CAPQ50 2-,E
Date [:�] IaWS, —2�023
Your Sales Rep
Gilbert Felix
Senior Accounts Nanager
Tel. +1 248-827-444() ext 203
Email: gilbert@en(;o.com
Celt: +1-818-331-3666
List Price I Unit Price I Ext. Price
$45,995.00 $43,695,25 $43,695,25
E
2
Agreement No. 6578
' i.ist Price Unit Price Exi. Price.
ORDER SUMMARY
Terms and Condbo= Hardware Carries a one-year warranty unless specified otherwise, Purchase
Price Includes technlcs) SUPPOrt as noted; if parent system Is not order support new products are not
under support Techrocil Support does not cover installation or configuration of covered item an
non-ENCO Provided and/or out of waqanty hardware; this support voiff be subject to hourly billing.
Shipment Is F08 Novi, W and not included in Intals, Applicable W wffl be added to final invoice
amount Hardware IrtstalliatioN facity wIlnng, etc. is expected to be completed in advance of om1ta
training, Software Is no"eflundabIle, I Hardware is refundable only for the first thTtty days
if
d
accompanied by an RMA number and ",subject to a 20% restocking cherqe. 01;lte travel relate
expenses may be Wiled separately. Ali non-check/cash payments are subject W a 3% convedence
211tf�esg2q ow is valid for th4tY (30) days from date of Issue unless
- fee,
List Price:
Purchase Price:
$51,285.00
$48,720.75
Downpayment: $48,720.75
F===============1/6
Order r,
Terms: '1 100Due On Dr< er
1, the undersigned, have read, Onderstand, and accept the terms and conditions contained in this agreement and hereby
authorize purchase of the Items listed in this quote and represent that I am authorized to bind the organization into this
agreement,
Date
Agreement No. 6578
PJC -0
STANDARD ENCO TERMS AND CONDITIONS FOR
SOFTWARE MAINTENANCE AND SUPPORT
All Software Maintenance and Siuppan is provided subject to the following Standard Terms and Conditions. These provisions se t forth are only
Obligations of ENCO Systems llgc. (ENCO) regarding Software Maintenance and Support, For purposes of Iltis Agrecm-ent. "You" or "Your" shall refer to
the entity entitled to receive f,daiNenance and Support hereunder
I. ENCO SOFTWARE MAINTENANCE SERVICES AND SUPPORT POLICIES AND PROCEDURES
t Use of ENGO's online and eleplwone support to receive technical assistance and/or general consultation with regard to software You have licensed
from ENCO and for which You have electad to receive Maintenance and Support (the `Covered Software").
2. Prior to rilaking a request to ENCO ouslarimr lechnicat contacts shall make roasonable efforts to resolve the hsair using the G l��trfroatstlatioaa
PACIs on the support website (butt n If ror rirtrp �f . or
hi,aa), All incident requests for lechr*rcat suppOrl stialf be submilled to ENCO
Technical Support Persorrr t vita telcPlroite at .827-4440 Option 4 or emall at real fr K rr�a t ��plX tif,fl, If 1110 procedure for making technical
support requests is changed In the itgure, ENCO will nalify Customer I echoicaiI CooiC'a s via email,
3. ENCO's Standard hours of operation are Monday through Friday 8:30am to 5:30prta Easlern Standard Time. Any incidents opened outside of that
time period vwrill be considered after hours support.
4. Customers who have paid the total fees dui* for their support. period shall lie entitled to rec;ewvrf updates to soflvaare during late support period, At, they become available, FNC0 wrtl provide nevw versions, updates ondfor enhanCenuents to ctxrent verssouas of file Covered Software,So
versions. updates and/or eaah�ancvrents may require'' more advanced at larger capnte itesv
�aclNy equNpnt�rMnl and/or third pony sOttvr�rc. �E rlta�arrtent ai ^d
software compatibility shall pe Your sole respwisil)flity,
5. Customers are entitled to unlimited sup ort incidents duri
ng n9 the support period for which fees have been paid it, full
6. Upon receiving a request for technical support from clients, ENCO will determine in its sole discretion whether the support incident is
urgenUemergency or startdaidli'rior'c•eriiertgency, if the Incident is an emergency request ENCO will atterttpl to respond within (30) minutes. If the
incident is non-einergenoy, ENCO Will prioritize and attempt to respond within 52 hours. ENCO systems vvifl them use commercially reasonable
efforts to provide a fix to thO incident.
i
7. ENCO Wit take all reasonable steps to correct defects in the Covered Sollvrare that are directly attributable to programming if ENCO, in its sole
discretion, recognizes thernias having a materially detrimental ellect orr, the performance of the Covered Software.
8. ENCO will lake all reasonati�fe steps to have data anomalies repaired and data loss in fhe Covered Software directly attributabio to programming
minimized. This provision isisub er_t to Your performance of scheduled data backups using a prudent method of media rotation
9. Support incidents will be characterized and counted according to the procedures contained herein, regardless of whether communicated to ENCO
in a single request or multiple.
II. CHARGES
i. The Annual Maintenance period begins 30 days after ship date of the Covered Software from 'ENCO.
2. rile inlVal Annual Maintenance flax as based upon ENCO's c urrenl Suppwl list price of the Covered Soliveare. Renmva:l fees are Cvculaled
annually for a 1-year period and may be sub,lect to an annual inorease at I.lae rate of 5% at the Grose of renevra:l, If YOU purchase l editionat Sollware or
licentSed users for such S�oftwarej itsese addition& will aritornatically be subject to Maintenance fees and wrlf be invoiced .accoedingty. Chargtcs for an
partial month of coverage will be prorated oil the Ova of o thirty (307 dewy moa,ilh to coincide writ% existing annual Maintenam.� term. y
3. Alt charges for Softw ire air payable in advance. Failure to give at teas[ thirty (30) days" notice of intern en not to rerK w the
Maintenance contract vAll result rq autoroMt C loilewwal and Youv411 be liable for at) addilionil year's charges, Nolvral�hslarrding lhis. if You fiaH to pay any
invoice Athin INrty (30) days of the tiavoir a date, ENCO may wwitlihotd services uttft ps,IYMO rt has been received,
4. Charges do not 'include charges related to third party saftwJare programs which may be required to run the Covered Software You may be
required to pay separately fox ansi upgrades in such third party programs.
5. ENCO reserves the right tacharge late fees on overdue accounts.
Ill. EXCLUSIONS FROM ENCO SOFTWARE MAINTENANCE SERVICE
The followng is expressly excluded from the terms of this Agreement:
Provision, installation andlair support of nevi versiols andror enhancements to correct versions of non-ENCO software. Ncarr-ENCO software
includes but shall not be limited (6, opernatdttg system software, word processing, spreadsheet„ reporting and/or database software,
2. tnslallation of updates and enhancemenls to ENCO software,
3. Upgrading any hardware arld memory on the system on which You use the Covered Software.
4. If You are ersing ENCO products that require a common database. Yori roust rem aln etaurant on Maintenance for all products for as long as the
Covered Software is few use hi order to assure the rntegrAy of Your Covered Softwasre, CAncollation of Maintenance on any one system ntay cause
incompatibilehes Mth related products. and perfonn:aitce of all Covorcd Software could be (adversely ariec'teat,
S. Repair of the Covered Sol[ are and data if ENCO determines the failure is related to:
ENCOSYSTEMS SOf-IWAREAND MAINItNANC-E SUPPORT AGREEMENT Page) of 2
Agreement No. 6578
1 (a) the equipment or supplies You are LlSinl)
(I)) Misuse or flegiock of the covered Software including. but not limited to. failure to perform Scheduled
data backups using 6 prudent method of media rotation.
M arlyonla other than afflernber of ENCOs staff making any alteration to the Covered Software or to the
system riles VAlidl may atfoc! the Covered Software,,
(d) environmental condifloaq, inctudsng, but not limited to, rruwwrffcienl excessive. or irrogUlar electrical power,
failure of air conditioning, excCissivO heal or humidity. flood, waler, -Mrid or lightening'
i
(e) use of the Covered Software for purposes other than those Mich it was expressly designed
(f) the relocation or reinstallation of the Covered Software,
j
(g) the use of any softvv i arve other than the Covered Software.
pa, ENCO reserves Use right t I D Owge addilional support fees at its then standard rates for servir4s perforined in connection vAth reported incidents
that are later determined to have been due to, hardware or sofiveare. not $uppficd by ENCO, Notwiffistanding the foregoing, ENCO has no obligation to
perform support services Ili conliecfjon with issues resulting from hardwaie or software nol supplied ENCO
IV, SOFTWARE MODIFICATIONS
Any inodifications that You,jiiakc,, to the Software, Inctuding any modifications to arty itissd pasty licensed sofiveare inclucled with w enftdoled in Me
Software, Wit render arty blainte; lasica Of Warranty obligations contained In, tho Agreenrerg null Arid void. ENCO ovill not tie liable. in any respect, for any
such modifications or any errors .'�'*ssrrs or damage resulting from stwh ENCO Ilas 110 other respoitsikwiidt a VAM respect to Maintenance
Other than those specified in this SeLlion avid v4H not be responsJbIe for snainlalning Other thane the most current, unaltered relaaof thaSoftware
V. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
I. NO WARRANTIES: ENCO!DOES NOT AND CANNOT WARRANT THE PERFORMANCE OR RESULTS OBTAINED BY YOU IN USING THE
SOFTWARE. THAT THE $0511 �/VARE WILL MEET` YOUR REQUIREMENTS. OR THAT THE OPERATION OF THE SOFTWARE WILL BE
UNINTERRUPTED OR ERROR FREE. THE SOFTWARE IS LICENSED "AS IS" AND THE MAINTENANCE SERVICES PROVIDED
HEREUNDER SHALL BE IvERFORMED'M A WORKMANLIKE MANNER. ENCO EXPRESSLY DISCLAIMS ANY AND ALL. OTHER
WARRANTIES WITH RESPECT TO THE SOFTWARE AND SERVICES, EITHER EXPRESS OR IMPLIED. INCLUDING BUT NOT LIMITED TO
THE IMPLIED VVARRANTIr-S OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
2, wrl-ATION OF WIDJU I z", IN NO EVENT WILL, ENCO BE LIABLE rOR ANY L088 OF PROFITS. LOSS OF USE, BUSINESS INTERRUPTION,
LOSS OF DATA, COS] OP COVER OR OTHER INDIRECt. SPECIAL. INC$01.;Mfg AL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE
DELIVERY OF MAIN7ENA�NCE SERVICES OR ANY DELAY IN DE'LIVERY or THE MAINTENANCE SERVICES, ENCO'S MAXIMUM
AGGREGATE LIABILI-IY (WHETHF.R IN CONTRACT OR IN TORT OR UNDER ANY OTHER FORM OF LIABlLITYl FOR DAMAGES OR I.C)S&
HOWSOEVER ARISING ORGAUSED- SHALL IN NO EVENT EXCEED THE, AirMOUNTACTUALLY PAID BY YOU FOR THE RELEVIkNT
SERVICES GIVING RISE 10 THE LIABILITY.
V1. GENERAL
I , Defiv e of any $okvwo Maintenance sorlAce to You by ENCO is subject to conditions beyond the Control of ENCO or as agents, including but not
limited to, Acts of Go& acts of any putalic eneiny, fire, good,, epidemic at quarantine restrictions, strikes, dol'S or 0A Commotion, freight or other
embargoes, weather conditions or anyfailuresby ENCUs subcontractors or suppllet.s.
2. You may not sub -license, s0l, rent, lend or lease any portion of the Covered Software. You may not translate or create derivative works based on
the Coveted Software,
3. You may cancel marlitenanoe by giving notice of twiM 30 days'notice In acivaoro of the annual period renewal dale, cancellations %W1 wo"lia
effeobve on the renewal date, No�credit VAII be given for partial Maintenance periods.. if You allow cancel your Maintenance coverage, You may
purchase telephone andlor email,suppors for currently *opported software, vWSiOrls 041 an as -needed basis. Teleplione, andlor enjalt support is billed at
S300 per hour. Alter hours onlerljenGy support WIf be biliplat $50U per hour. Sollwaie updates awl access to the Sq)porl web, site are not available
vAlhout Maintenarice,
4, Remstaiement of LaPseilkailcelled Maintenance will tertuore full payment of Maintenance fees that would have been dur, from the LmOirufion of the
]as,* active Maintenanc,4. period thfough the reinstatement date, ptuz 15% P11y"Ient Of 1110 afltllicablc arnOtAnt (01 lh& current Maintenance fiesiod VAII be
due upon reinstatement.
This reirastatarnent polpoy applies It Majilleneetce has beell Cancelled of there is Olhef'Wlse a taiMe in MaMtermrwe coverage,
stmh as for nonpaymenti of lees. Uporl relnslalemem, You vAlf receive the folesl version of tile SOINMrer
5. All provisions of this agreerdent shaft be governed by the laws of M4chigan. Maryland
6. If You choose not to nstall the latest version of the Software. '-NCO reserves th-3 right to limit the scope of the Maintenance services provided.
....
et eetlielltg Car! Be Sent To Your ENCO Sales Represerit-Itive vita Emvaifl .....,
tai'Faxeci to 248-927-4441
CUSTOMER ENCO SYSTEMS
Signature:
Signature.
a.
Print Name � Print Name:
Title: Title:
Date: Date:
Wlwn04znw 1531n�,
Mang
ENCO 5V5T11-,N`6 50FAIWME. AND NIANTE1,1ANCE SUPPORT AGfkEEw1rn- pai pi 2 of 2