CONTRACT 2772 Service Agreement1, )
Paramedic Transport Billing
Services Agreement
THIS AGREEMENT, made and entered into this 4th day of April, 2000, between
the CITY OF EL SEGUNDO, a municipal corporation, hereinafter referred to as "City" and
Wittman Enterprises, hereinafter referred to as "CONTRACTOR". In consideration of the
mutual covenants and conditions set forth herein, the parties agree as follows:
1. SCOPE OF SERVICES. CONTRACTOR agrees to perform the services set
forth in Exhibit "A" "SCOPE OF SERVICES" and made a part hereof. CONTRACTOR
represents and warrants that it has the qualifications, experience and facilities to properly
perform said services, provide all materials and equipment in a thorough, competent and
professional manner and shall, at all times during the term of this Agreement, have in full
force and effect, all licenses required of it by law, including but not limited to, a valid El
Segundo Business License. CONTRACTOR shall begin its services under this Agreement
on April 5, 2000. CONTRACTOR shall complete each of the services set forth in Exhibit
"A" to the City's satisfaction. If the City is not satisfied with any such services, the
CONTRACTOR shall work on such matter until the City approves of the service. Further,
CONTRACTOR shall complete the services set forth in Exhibit A strictly'according to the
schedule provided therein.
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2. STATUS OF' CONTRACTOR. CONTRACTOR is and shall at all times
remain as to the City a wholly independent contractor. The personnel performing the
services under this Agreement on behalf of CONTRACTOR shall at all times be under
CONTRACTOR's exclusive direction and control. Neither City nor any of its officers,
employees or agents shall have control over the conduct of CONTRACTOR or any of
CONTRACTOR's officers, employees or agents, except as set forth in this Agreement.
CONTRACTOR shall not at any time or in any manner represent that it or any of its
officers, employees or agents are in any manner officers, employees or agents of the City.
CONTRACTOR shall not incur or have the power to incur any debt, obligation or liability
whatever against City, or bind City in any manner. CONTRACTOR shall not disseminate
any information or reports gathered or created pursuant to this Agreement without the prior
written approval of City except information or reports required by government agencies to
enable CONTRACTOR to perform its duties under this Agreement.
3. CONTRACTOR'S KNOWLEDGE OF APPLICABLE LAWS. CONTRACTOR
shall keep itself informed of applicable local, state and federal laws and regulations which
may affect those employed by it or in any way affect the performance of its services
pursuant to this Agreement. CONTRACTOR shall observe and comply with all such laws
and regulations affecting its employees. City and its officers and employees, shall not be
liable at law or in equity as a result of any failure of CONTRACTOR to comply with this
section.
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4. PERSONNEL. CONTRACTOR shall make every reasonable effort to
maintain the stability and continuity of CONTRACTOR's staff assigned to perform the
services hereunder and shall obtain the approval of the City Manager or designee of all
proposed staff members performing services under this Agreement prior to any such
performance.
5. COMPENSATION AND METHOD OF PAYMENT. Compensation to the
CONTRACTOR shall be as set forth in Exhibit "B" hereto and made a part hereof.
Payments shall be made approximately thirty (30) days after receipt of each invoice as to
all non -disputed fees. If the City disputes any of CONTRACTOR's fees it shall give written
notice to CONTRACTOR in 30 days of receipt of a invoice of any disputed fees set forth
on the invoice.
6. ADDITIONAL SERVICES OF CONTRACTOR. CONTRACTOR shall not be
compensated for any services rendered in connection with its performance of this
Agreement which are in addition to those set forth herein or listed in Exhibit "A", unless
such additional services are authorized in advance and in writing by the City.
CONTRACTOR shall be compensated for any additional services in the amounts and in
the manner as agreed to the City and CONTRACTOR at the time City's written
authorization is given to CONTRACTOR for the performance of said services.
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7. ASSIGNMENT. All services required hereunder shall be performed by
CONTRACTOR, its employees or personnel under direct contract with CONTRACTOR.
CONTRACTOR shall not assign to any subcontractor the performance of this Agreement,
nor any part thereof, nor any monies due hereunder, without the prior written consent of
City Manager or designee.
8. RECORDS. CONTRACTOR shall maintain complete and accurate records
with respect to sales, costs, expenses, receipts and other such information required by City
that relate to the performance of services under this Agreement. CONTRACTOR shall
maintain adequate records of services provided in sufficient detail to permit an evaluation
of services. All such records shall be maintained in accordance with generally accepted
accounting principles and shall be clearly identified and readily accessible.
CONTRACTOR shall provide free access to the representatives of City or its designees
at reasonable times to such books and records, shall give City the right to examine and
audit said books and records, shall permit City to make transcripts therefrom as necessary,
and shall allow inspection of all work, data, documents, proceedings and activities related
to this Agreement. Such records, together with supporting documents, shall be maintained
for a period of three (3) years after receipt of final payment.
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9. TERMINATION OF AGREEMENT. This Agreement may be terminated with
or without cause by either party upon 30 days written notice. In the event of such
termination, CONTRACTOR shall be compensated for non -disputed fees under the terms
of this Agreement up to the date of termination.
10. COOPERATION BY CITY. All public information, data, reports, records, and
maps as are existing and available to City as public records, and which are necessary for
carrying out the work as outlined in the Scope of Services, shall be furnished to
CONTRACTOR in every reasonable way to facilitate, without undue delay, the work to be
performed under this Agreement.
11. OWNERSHIP OF DOCUMENTS. Upon satisfactory completion of, or in the
event of termination, suspension or abandonment of, this Agreement, all original maps,
models, designs, drawings, photographs, studies, surveys, reports, data, notes, computer
files, files and other documents prepared in the course of providing the services to be
performed pursuant to this Agreement shall, become the sole property of City. With
respect to computer files, CONTRACTOR shall make available to the City, upon
reasonable written request by the City, the necessary computer software and hardware for
purposes of accessing, compiling, transferring and printing computer files.
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12. RELEASE OF INFORMATION/CONFLICTS OF INTEREST.
(a) All information gained by CONTRACTOR in performance of this Agreement
shall be considered confidential and shall not be released by CONTRACTOR without City's
prior written authorization excepting that information which is a public record and subject
to disclosure pursuant to the California Public Records Act, Government Code § 6250, et
seg. CONTRACTOR, its officers, employees, agents or subcontractors, shall not without
written authorization from the City Manager or unless requested by the City Attorney,
voluntarily provide declarations, letters of support, testimony at depositions, response to
interrogatories or other information concerning the work performed under this Agreement
or relating to any project or property located within the City. Response to a subpoena or
court order shall not be considered "voluntary" provided CONTRACTOR gives City notice
of such court order or subpoena.
If CONTRACTOR or any of its officers, employees, consultants or subcontractors
does voluntarily provide information in violation of this Agreement, City has the right to
reimbursement and indemnity from CONTRACTOR for any damages caused by
CONTRACTOR'S conduct, including the City's attorney's fees.
CONTRACTOR shall promptly notify City should CONTRACTOR, its officers,
employees, agents or subcontractors be served with any summons, complaint, subpoena,
notice of deposition, request for documents, interrogatories, request for admissions or
other discovery request, court order or subpoena from any party regarding this Agreement
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and the work performed thereunder or with respect to any project or property located within
the City. City retains the right, but has no obligation, to represent CONTRACTOR and/or
be present at any deposition, hearing or similar proceeding. CONTRACTOR agrees to
cooperate fully with City and to provide City with the opportunity to review any response
to discovery requests provided by CONTRACTOR. However, City's right to review any
such response does not imply or mean the right by City to control, direct, or rewrite said
response.
(b) CONTRACTOR covenants that neither they nor any officer or principal of
their firm has any interest in, or shall they acquire any interest, directly or indirectly which
will conflict in any manner or degree with the performance of their services hereunder.
CONTRACTOR further covenants that in the performance of this Agreement, no person
having such interest shall be employed by them as an officer, employee, agent, or
subcontractor without the express written consent of the City Manager.
13. DEFAULT. In the event that CONTRACTOR is in default of any provision of
this Agreement, City shall have no obligation or duty to continue compensating
CONTRACTOR for any work performed after the date of default and can terminate this
Agreement immediately by written notice to the CONTRACTOR.
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14 INDEMNIFICATION.
(A) CONTRACTOR REPRESENTS IT IS SKILLED IN THE
PROFESSIONAL CALLING NECESSARY TO PERFORM THE SERVICES AND
DUTIES AGREED TO HEREUNDER BY CONTRACTOR, AND CITY RELIES
UPON THE SKILLS AND KNOWLEDGE OF CONTRACTOR. CONTRACTOR
SHALL PERFORM SUCH SERVICES AND DUTIES CONSISTENT WITH THE
STANDARDS GENERALLY RECOGNIZED AS BEING EMPLOYED BY
PROFESSIONALS PERFORMING SIMILAR SERVICE IN THE STATE OF
CALIFORNIA.
(B) CONTRACTOR IS AN INDEPENDENT CONTRACTOR AND SHALL
HAVE NO AUTHORITY TO BIND CITY NOR TO CREATE OR INCUR ANY
OBLIGATION ON BEHALF OF OR LIABILITY AGAINST CITY, WHETHER BY
CONTRACT OR OTHERWISE, UNLESS SUCH AUTHORITY IS EXPRESSLY
CONFERRED UNDER THIS AGREEMENT OR IS OTHERWISE EXPRESSLY
CONFERRED IN - WRITING BY CITY. CITY, ITS ELECTED AND APPOINTED
OFFICIALS, OFFICERS, AGENTS, EMPLOYEES AND VOLUNTEERS
(INDIVIDUALLY AND COLLECTIVELY, "INDEMNITEES") SHALL HAVE NO
LIABILITY TO CONTRACTOR OR TO ANY OTHER PERSON FOR, AND
CONTRACTOR SHALL INDEMNIFY, DEFEND, PROTECT AND HOLD
HARMLESS THE INDEMNITEES FROM AND AGAINST, ANY AND ALL
LIABILITIES, CLAIMS, ACTIONS, CAUSES OF ACTION, PROCEEDINGS, SUITS,
DAMAGES, JUDGMENTS, LIENS, LEVIES, COSTS AND EXPENSES OF
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WHATEVER NATURE, INCLUDING REASONABLE ATTORNEYS' FEES AND
DISBURSEMENTS (COLLECTIVELY "CLAIMS"), WHICH THE INDEMNITEES
MAY SUFFER OR INCUR OR TO WHICH THE INDEMNITEES MAY BECOME
SUBJECT BY REASON OF OR ARISING OUT OF ANY INJURY TO OR DEATH
OF ANY PERSON(S), DAMAGE TO PROPERTY, LOSS OF USE OF PROPERTY,
ECONOMIC LOSS OR OTHERWISE OCCURRING AS A RESULT OF OR
ALLEGEDLY CAUSED BY THE PERFORMANCE OR FAILURE TO PERFORM BY
CONTRACTOR OF CONTRACTOR'S SERVICES UNDER THIS AGREEMENT OR
THE NEGLIGENT OR WILLFUL ACTS OR OMISSIONS OF CONTRACTOR, ITS
AGENTS, OFFICERS, DIRECTORS OR EMPLOYEES, IN PERFORMING ANY OF
THE SERVICES UNDER THIS AGREEMENT.
IF ANY ACTION OR PROCEEDING IS BROUGHT AGAINST THE INDEMNITEES
BY REASON OF ANY OF THE MATTERS AGAINST WHICH CONTRACTOR HAS
AGREED TO INDEMNIFY THE INDEMNITEES AS ABOVE PROVIDED, CONTRACTOR,
UPON NOTICE FROM THE CITY, SHALL DEFEND THE INDEMNITEES AT
CONTRACTOR'S EXPENSE BY COUNSEL ACCEPTABLE TO THE CITY. THE
INDEMNITEES NEED NOT HAVE FIRST PAID ANY OF THE MATTERS AS TO WHICH
THE INDEMNITEES ARE ENTITLED TO INDEMNITY IN ORDER TO BE SO
INDEMNIFIED. THE INSURANCE REQUIRED TO BE MAINTAINED BY CONTRACTOR
UNDER PARAGRAPH 15 SHALL ENSURE CONTRACTOR'S OBLIGATIONS UNDER
THIS PARAGRAPH 14(B), BUT THE LIMITS OF SUCH INSURANCE SHALL NOT LIMIT
THE LIABILITY OF CONTRACTOR HEREUNDER. THE PROVISIONS OF THIS
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PARAGRAPH 14(B) SHALL SURVIVE THE EXPIRATION OR EARLIER TERMINATION
OF THIS AGREEMENT.
THE CONTRACTOR'S INDEMNIFICATION DOES NOT EXTEND TO CLAIMS
OCCURRING AS A RESULT OF THE CITY'S NEGLIGENT OR WILLFUL ACTS OR
OMISSIONS. CONTRACTOR HAS READ THIS SECTION 10 IN ITS ENTIRETY AND
KNOWINGLY AND WILLING ACCEPTS THE OBLIGATIONS CONTAINED HEREIN.
15. INSURANCE.
A. Insurance Requirements. CONTRACTOR shall provide and
maintain insurance acceptable to the City Attorney in full force and effect
throughout the term of this Agreement, against claims for injuries to persons
or damages to property which may arise from or in connection with the
performance of the work hereunder by CONTRACTOR, its agents,
representatives or employees. Insurance is to be placed with insurers with
a current A.M. Best's rating of no less than A:VII. CONTRACTOR shall
provide the following scope and limits of insurance:
(1) Minimum Scope of Insurance. Coverage shall be at least as
broad as;
(a) Insurance Services Office form Commercial General
Liability coverage (Occurrence Form CG 0001).
(b) Insurance Services Office form number CA 0001 (Ed.
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1/87) covering Automobile Liability, including code 1 "any auto"
and endorsement CA 0025, or equivalent forms subject to the
written approval of the City.
(c) Workers' Compensation insurance as required by the
Labor Code of State of California and Employer's Liability
insurance and covering all persons providing services on
behalf of the CONTRACTOR and all risks to such persons
under this Agreement. (Not needed if Self-employed with no
employees and CONTRACTOR signs statement to this effect.)
(2) Minimum Limits of Insurance. CONTRACTOR shall
maintain limits of insurance no less than:
(a) General Liability: $1,000,000 per occurrence for bodily
injury, personal injury and property damage. If Commercial
General Liability Insurance or other form with a general
aggregate limit is used, either the general aggregate limit shall
apply separately to the activities related to this Agreement or
the general aggregate, limit shall be twice the required
occurrence limit:
(b) Automobile Liability: $1,000,000 per accident for
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bodily injury and property damage.
(c) Workers' Compensation and Employer's Liability:
Workers' Compensation as required by the Labor Code
of the State of California and Employers Liability limits
of $1,000,000 per accident.
(d) Errors and Omissions Liability: $1,000,000 per
occurrence.
B tither Provisions. Insurance policies required by this Agreement
shall contain the following provisions:
(1) All Policies. Each insurance policy required by this paragraph
11 shall be endorsed and state the coverage shall not be suspended,
voided, canceled by the insurer or either party to this Agreement,
reduced in coverage or in limits except after 30 days' prior written
notice by Certified mail, return receipt requested, has been given to
the City.
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(a) City, its officers, officials, and employees and volunteers
are to be covered as additional insureds as respects: liability
arising out of activities CONTRACTOR performs, products and
completed operations of CONTRACTOR; premises owned,
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occupied or used by CONTRACTOR, or automobiles owned,
leased or hired or borrowed by CONTRACTOR. The coverage
shall contain no special limitations on the scope of protection
afforded to City, its officers, officials, or employees.
(b) CONTRACTOR's insurance coverage shall be primary
insurance as respect to City, its officers, officials, employees
and volunteers. Any insurance or self insurance maintained by
City, its officers, officials, employees or volunteers shall apply
in excess of, and not contribute with, CONTRACTOR's
insurance.
(c) CONTRACTOR's insurance shall apply separately to
each insured against whom claim is made or suit is brought,
except with respect to the limits of the insurer's liability.
(d) Any failure to comply with the reporting or other
provisions of the policies including breaches of warranties shall
not affect coverage provided to the City, its officers, officials,
employees or volunteers.
(3) Workers" Compensation and Em to er's Liability
Covera e. Unless the City Manager otherwise agrees in
writing, the insurer shall agree to waive all rights of subrogation
against City, its officers, officials, employees and agents for
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losses arising from work performed by CONTRACTOR for City.
C. Other Requirements. CONTRACTOR agrees to deposit with City,
at or before the effective date of this contract, certificates of insurance
necessary to satisfy City that the insurance provisions of this contract
have been complied with. CONTRACTOR shall furnish City with
copies of original endorsements effecting coverage required by this
Section. The certificates and endorsements are to be signed by a
person authorized by that insurer to bind coverage on its behalf. City
reserves the right to inspect complete, certified copies of all required
insurance policies, at any time.
(1) Any deductibles or self -insured retentions must be declared to
and approved by City. At the option of the City, either the insurer
shall reduce or eliminate such deductibles or self -insured retentions
as respects the City, its officers, officials, employees and volunteers;
or the CONTRACTOR shall procure a bond guaranteeing payment of
losses and related investigations, claim administration, defense
expenses and claims.
(2) The procuring of such required policy or policies of insurance
shall not be construed to limit CONTRACTOR's liability hereunder nor
to fulfill the indemnification provisions and requirements of this
Agreement.
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16. ENTIRE AGREEMENT. This Agreement is the complete, final, entire
and exclusive expression of the Agreement between the parties hereto and
supersedes any and all other agreements, either oral or in writing, between the
parties with respect to the subject matter herein. Each party to this Agreement
acknowledges that no representations by any party which are not embodied herein
and that no other agreement, statement, or promise not contained in this Agreement
shall be valid and binding.
17. GOVERNING LAW. The City and CONTRACTOR understand and
agree that the laws of the State of California shall govern the rights, obligations,
duties and liabilities of the parties to this Agreement and also govern the
interpretation of this Agreement. Any litigation concerning this Agreement shall take
place in the Los Angeles County Superior Court.
18. ASSIGNMENT OR SUBSTITUTION. City has an interest in the
qualifications of and capability of the persons and entities who will fulfill the duties
and obligations imposed upon CONTRACTOR by this Agreement. In recognition
of that interest, neither any complete nor partial assignment of this Agreement may
be made by CONTRACTOR nor changed, substituted for, deleted, or added to
without the prior written consent of City. Any attempted assignment or substitution
shall be ineffective, null, and void, and constitute a material breach of this
Agreement entitling City to any and all remedies at law or in equity, including
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summary termination of this Agreement.
19. MODIFICATION OF AGREEMENT. The terms of this Agreement can
only be modified in writing approved by the City Council and the CONTRACTOR.
The parties agree that this requirement for written modifications cannot be waived
and any attempted waiver shall be void.
20. AUTHORITY TO EXECUTE. The person or persons executing this
agreement on behalf of CONTRACTOR warrants and represents that he/she/they
has/have the authority to execute this Agreement on behalf of his/her/their
corporation and warrants and represents that he/she/they has/have the authority to
bind CONTRACTOR to the performance of its obligations hereunder.
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21. NOTICES. Notices shall be given pursuant to this Agreement by personal
service on the party to be notified, or by written notice upon such party deposited
in the custody of the United States Postal Service addressed as follows:
Cam.
Attention: Ms. Cindy Mortesen
City Clerk
City Clerk's Department
City of El Segundo
350 Main Street
El Segundo, California 90245-3813
Telephone: (310) 607-2208
Facsimile: (310) 322-7137
Contractor.
Attention: Dona Wittman
Wittman Enterprises
21 Blue Sky court, Suite A
Sacramento, CA 95828
Telephone: (916) 381-6552
Facsimile: (310) 322-0064
The notices shall be deemed to have been given as of the date of personal service, or
three (3) days after the date of deposit of the same in the custody of the United States
Postal Service.
12. SEVERABILITY. The invalidity in whole or in part of any provision of this
agreement shall not void or affect the validity of the other provisions of this
Agreement.
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IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be
executed the day and year first above written.
CITY OF EL SE UNDO
By �ZgL —
110111FUTIX4574i �►
ATTEST:
C` dy Moas6h, City Clerk
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CONTRACTOR
/L By
Title
APED AS TO FORM:
WITTMAN ENTERPRISES `
21 Blue Sky Court, Suite A, Sacramento, CA 95828
(916) 381-6552
(800) 772-6552
CITY OF EL SEGUNDDO
AMBULANCE SERVICE
Exhibit A-1
I. Private Billing
Wittman Enterprises to prepare all invoices and follow-up mailings. Initial invoicing with both
English and Spanish instructions will be on 8X11 billings and will be placed in envelopes, sealed
and mailed, postage prepaid. Initial invoicing occurs within three (3) days of receipt of transport
tickets. Toll Free 800 telephone number provided to patients. An initial telephone call will also be
made at this time to elicit any insurance information from the patient or patient's family. If we
receive no answer on this call, Wittman's will send an inquiry letter in addition to the initial
invoice. The standard bill schedule is as follows:
Private Bill Schedule
1. Invoice Immediately
2. Statement 30 days
3. Past Due 20 days
4. Final Demand 10 days
II. Medicare Medi-Cal Medi-Medi
Wittman Enterprises to prepare all invoices and electronically convey to Medicare and Medi-Cal
fiscal intermediaries.
All secondary and coinsurance billing transferred to the appropriate secondary pay source and
promptly billed to that source.
III. Workers' Compensation and Private Insurance
Wittman Enterprises to bill private insurance, supplemental insurance, secondary insurance and
Workers' Compensation billed according to specific requirements. Electronic billing of insurance
companies is performed where appropriate.
Any correspondence for additional information or follow up necessary to secure insurance
payments will be performed by Wittman Enterprises.
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IV. Delin uent Claire Handling
Patients with claims aging over 45 days will be contacted by telephone for payment arrangements.
Telephone follow up will continue until payment in full is received or account is dismissed by the
City of El Segundo to an outside collection agency.
Wittman Enterprises will utilize installment billing as allowed by by the City of El Segundo in
cases of financial hardship.
V. Receipts Processing
Wittman Enterprises will receive direct payment, posting and depositing cash receipts within one
(1) day of receipt. Bank deposit receipt will be faxed to by the City of El Segundo . Wittman
Enterprises shall have no access to the proceeds of the receipts. All funds are under the exclusive
control of by the City of El Segundo.
or
Wittman Enterprises will receive copies of payments deposited by the City of El Segundo and post
those payments to the correct patient account within one (1) day of receipt.
VI. Reports
Monthly, Wittman Enterprises will perform accurate month end close procedures which will result
in the following reports:
Monthly Ticket Survey
Monthly Sales Journal
Monthly Cash Receipts Journal
Monthly Receivables Aging
Management A/R Analysis
Statistical Reports customized to client needs
VII. Provider Responsibilities
• Submit necessary transport information, including pay source information and patient
condition, to Wittman Enterprises for billing purposes.
• Forward to Wittman Enterprises all necessary information relating to patient transports
services, payments and patient eligibility.
• Notify Wittman Enterprises of any accounts that require special attention.
• Obtain signature of patient or guardian.
• Provide patient's Social Security Number
VIII. Source Documents
Wittman Enterprises will retain all source documents including attachments for six (6) years..
When service contracted is terminated, all source documents are returned to City.
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CITY OF EL SEGUNDDO
AMBULANCE SERVICE
Exhibit B-1
IX. Fees
A. Percentage of Net Collections 6.5%
B. Monthly reports Included