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CONTRACT 6521 Professional Services AgreementAgreement No. 6521 Agreement No. PROFESSIONAL SERVICES AGREEMENT BETWEEN ; THE CITY OF EL SEGUNDO AND BENEFIT COORDINATORS CORPORATION This AGREEMENT ("Agreement") is made and entered into this 1st day of January, 2023, by and between the CITY OF EL SEGUNDO, a municipal corporation and general law city ("CITY") and SELF INSURED SERVICES COMPANY DBA BENEFIT COORDINATORS CORPORATION, an Iowa corporation ("ADMINISTRATOR"). The parties agree as follows: 1. CONSIDERATION. A. As partial consideration, ADMINISTRATOR agrees to perform the work listed in the SCOPE OF SERVICES, below; B. As additional consideration, ADMINISTRATOR and CITY agree to abide by the terms and conditions contained in this Agreement; C, As additional consideration, CITY agrees to pay ADMINISTRATOR an annual sum not to exceed $17,000 for ADMINISTRATOR's services. CITY may modify this amount as set forth below. Unless otherwise specified by written amendment to this Agreement, CITY will pay this sum as specified in the attached Schedule of Fees Exhibit ("Exhibit "D"), which is incorporated by reference. 2. SCOPE OF SERVICES,. A. ADMINISTRATOR will perform services listed in the attached Exhibits A, B, and C, which are incorporated by reference. B. ADMINISTRATOR will, in a professional manner, furnish all of the labor, technical, administrative, professional and other personnel, all supplies and materials, equipment, printing, vehicles, transportation, office space and facilities, and all tests, testing and analyses, calculation, and all other means whatsoever, except as herein otherwise expressly specified to be furnished by CITY, necessary or proper to perform and complete the work and provide the professional services required of ADMINISTRATOR by this Agreement. 1 PERFORMANCE STANDARDS. While performing this Agreement, ADMINISTRATOR will use the appropriate generally accepted professional standards of practice existing at the time of performance utilized by persons engaged in providing similar services. CITY will continuously monitor ADMINISTRATOR's services. CITY will notify ADMINISTRATOR of any deficiencies and ADMINISTRATOR will have fifteen City of El Segundo Professional Services Page 1 of 26 Agreement No. 6521 Agreement No. (15) days after such notification to cure any shortcomings to CITY's satisfaction. Costs associated with curing the deficiencies will be borne by ADMINISTRATOR. 4. PAYMENTS. For CITY to pay ADMINISTRATOR as specified by this Agreement, ADMINISTRATOR must submit a detailed invoice to CITY which lists the services performed as outlined in Exhibits A, B and C. CITY shall pay fees to the ADMINISTRATOR as set forth in Exhibit D of this Agreement. The Setup Fee for the purpose of establishing the services in connection with CITY shall be due and payable upon execution of this Agreement and shall not be refundable under any circumstances. The ADMINISTRATOR's fees will be subject to revision at the contract renewal and any change in fees will be communicated to CITY thirty (30) days prior to the effective date of the change. ADMINISTRATOR reserves the right, with 30 days' notice, to modify fees if CITY's employee base is modified by a 20% or greater percentage. CITY and the ADMINISTRATOR acknowledge that the ADMINISTRATOR'S fees for the services rendered by the ADMINISTRATOR in connection with the welfare benefit plans covered by this Administration Agreement (collectively the "Plans") will be paid by CITY, except as indicated in Exhibit d. CITY specifically acknowledges that the ADMINISTRATOR will have the right to immediately terminate services under this Agreement in the event that CITY fails to comply with the terms of the Agreement in any material respect, including, but not limited to, any failure by CITY or its agents to pay any fee of the ADMINISTRATOR when due. In the event of any such termination, the ADMINISTRATOR will notify CITY prior to the effective date of termination. As an alternative to termination of services, the ADMINISTRATOR, in its sole discretion, may offer CITY the opportunity to continue service by paying all past due amounts along with a reinstatement fee. CITY shall reimburse the ADMINISTRATOR for any expenses incurred for the printing and postage of any material produced specifically for CITY and sent via U. S. mail to the participants that is outside the scope of services listed in Exhibits A - D and approved in advance in writing by CITY. CITY shall reimburse the ADMINISTRATOR for any charges incurred due to insufficient funds, returned check fees or the like incurred through CITY's funding of its payment of fees due the ADMINISTRATOR or claims payments. 5. NON -APPROPRIATION OF FUNDS. Payments due and payable to ADMINISTRATOR for current services are within the current budget and within an available, unexhausted and unencumbered appropriation of the CITY. In the event the CITY has not appropriated sufficient funds for payment of ADMINISTRATOR services City of El Segundo Professional Services Page 2 of 26 Agreement No. 6521 Agreement No. beyond the current fiscal year, this Agreement will cover only those costs incurred up to the conclusion of the current fiscal year. 6. FAMILIARITY WITH WORK. A. By executing this Agreement, ADMINISTRATOR agrees that it has: Carefully investigated and considered the scope of services to be performed; ii. Carefully considered how the services should be performed; and iii. Understands the facilities, difficulties, and restrictions attending performance of the services under this Agreement. B. If services involve work upon any site, ADMINISTRATOR agrees that ADMINISTRATOR has or will investigate the site and is or will be fully acquainted with the conditions there existing, before commencing the services hereunder. Should ADMINISTRATOR discover any latent or unknown conditions that may materially affect the performance of the services, ADMINISTRATOR will immediately inform CITY of such fact and will not proceed except at ADMINISTRATOR's own risk until written instructions are received from CITY. 7. TERM. This Agreement's term shall be for two years, beginning on the effective date set forth in the first paragraph herein ("Initial Term"). Following the Initial Term, this Agreement's term will renew for a period of one year annually (each an "Extension Term") unless either party notifies the other party, in writing, that it does not seek to extend the Agreement through an Extension Term, and such notice must be transmitted to the other party at least 30 days prior to the commencement of the applicable Extension Term. Unless otherwise determined by written amendment between the parties, this Agreement will terminate in the following instances: A. Completion of the work specified in Exhibits A, B and C; B. Termination as stated in Section 15. 8. TIME FOR PERFORMANCE. A. ADMINISTRATOR will not perform any work under this Agreement until: ADMINISTRATOR furnishes proof of insurance as required under Section 22 of this Agreement; and City of El Segundo Professional Services Page 3 of 26 Agreement No. 6521 Agreement No. CITY gives ADMINISTRATOR a written notice to proceed. B. Should ADMINISTRATOR begin work on any phase in advance of receiving written authorization to proceed, any such professional services are at ADMINISTRATOR's own risk. 9. TIME EXTENSIONS. Should ADMINISTRATOR be delayed by causes beyond ADMINISTRATOR's control, CITY may grant a time extension for the completion of the contracted services. If delay occurs, ADMINISTRATOR must notify the Manager within forty-eight (48) hours, in writing, of the cause and the extent of the delay and how such delay interferes with the Agreement's schedule. The Manager will extend the completion time, when appropriate, for the completion of the contracted services. 10. CONSISTENCY. In interpreting this Agreement and resolving any ambiguities, the main body of this Agreement takes precedence over the attached Exhibits; this Agreement supersedes any conflicting provisions. Any inconsistency between the Exhibits will be resolved in the order in which the Exhibits appear below: A. Exhibits A, B, and C: Scopes of Work for FSA, COBRA and Retiree Administration. B. Exhibit D: Schedule of Fees 11. CHANGES. CITY may order changes in the services within the general scope of this Agreement, consisting of additions, deletions, or other revisions, and the contract sum and the contract time will be adjusted accordingly. All such changes must be authorized in writing, executed by ADMINISTRATOR and CITY. The cost or credit to CITY resulting from changes in the services will be determined in accordance with written agreement between the parties. 12. TAXPAYER IDENTIFICATION NUMBER. ADMINISTRATOR will provide CITY with a Taxpayer Identification Number. 13. PERMITS AND LICENSES. ADMINISTRATOR, at its sole expense, will obtain and maintain during the term of this Agreement, all necessary permits, licenses, and certificates that may be required in connection with the performance of services under this Agreement. 14. WAIVER. CITY's review or acceptance of, or payment for, work product prepared by ADMINISTRATOR under this Agreement will not be construed to operate as a waiver of any rights CITY may have under this Agreement or of any cause of action arising from ADMINISTRATOR's performance. A waiver by CITY of any breach of any term, covenant, or condition contained in this Agreement will not be deemed to be a waiver of any subsequent breach of the same or any other term, covenant, or condition contained in this Agreement, whether of the same or different character. City of El Segundo Professional Services Page 4 of 26 Agreement No. 6521 Agreement No. The failure of ADMINISTRATOR to enforce or insist upon compliance with any of the terms or conditions of this Agreement, the waiver of any term or condition of this Agreement, or the granting of an extension of time for performance, shall not constitute the permanent waiver of any term or condition of this Agreement and this Agreement and each of its provisions shall remain at all times in full force and effect. 15. TERMINATION. A. Except as otherwise provided, CITY may terminate this Agreement at any time with or without cause. B. ADMINISTRATOR may terminate this Agreement at any time with CITY's mutual consent. Notice will be in writing at least thirty (30) days before the effective termination date. C, Upon receiving a termination notice, ADMINISTRATOR will immediately cease performance under this Agreement unless otherwise provided in the termination notice. Except as otherwise provided in the termination notice, any additional work performed by ADMINISTRATOR after receiving a termination notice will be performed at ADMINISTRATOR's own cost; CITY will not be obligated to compensate ADMINISTRATOR for such work. D. Should termination occur, all finished or unfinished documents, data, studies, surveys, drawings, maps, reports and other materials prepared by ADMINISTRATOR will, at CITY's option, become CITY's property, and ADMINISTRATOR will receive just and equitable compensation for any work satisfactorily completed up to the effective date of notice of termination, not to exceed the total costs under Section 1(C). E. Should the Agreement be terminated pursuant to this Section, CITY may procure on its own terms services similar to those terminated. F. By executing this document, ADMINISTRATOR waives any and all claims for damages that might otherwise arise from CITY's termination under this Section. & In the case of a proposed termination by CITY, notice of intent to terminate services must be sent in writing to the ADMINISTRATOR 90 days prior to the effective date of termination. Upon receipt, ADMINISTRATOR must return a timeline of actual disengagement of services. If the CITY'S desired effective date of termination is less than 90 days, CITY will continue to be responsible for any and all fees for 90 days, and CITY assumes responsibility and liability for any outstanding and new errors, discrepancies and unresolved issues even if the issue resulted City of El Segundo Professional Services Page 5 of 26 Agreement No. 6521 Agreement No. from a period during which ADMINISTRATOR was the ADMINISTRATOR. If CITY requires additional time to access the system beyond the termination date, a signed amendment is required prior to the termination date. Access will be granted at a fee of $500 per month. If CITY does not timely respond with aforementioned amendment and/or payment prior to the termination date, CITY understands that system access will be revoked and data will be purged as of the effective date of termination with no ability to reactivate. H. All obligations of the ADMINISTRATOR related to the relevant rights of the employees and their dependents to payment of benefits from the Plan will be terminated and extinguished on the effective date of termination given in the notice of this Agreement, except as provided in Section I and J below. Either party may terminate this Agreement upon: (i) the occurrence of a material breach by the other party, which material breach has not been cured within 30 days after written notice; (ii) termination or suspension by the other party of its business; (iii) the other party becoming subject to any bankruptcy or insolvency proceeding under the laws of any jurisdiction; (iv) the other party is unable to pay its debts as they become due, becomes insolvent or becomes subject to direct control by a trustee, receiver or similar authority; or (v) the other party goes into liquidation, voluntarily or otherwise. This Agreement may be terminated by any federal, state, municipal, local, territorial, or other governmental department, regulatory authority, judicial or administrative body, whether domestic, foreign or international with jurisdiction over the parties ("Regulator"), or by the parties at the direction of any Regulator. J. Except for terminations as provided in I above, upon execution of a Run Out Agreement, the ADMINISTRATOR will continue to process claims and/or qualifying events incurred prior to the termination date for a period not to exceed ninety (90) days from the termination date, at the standard monthly fee. K, In the event of termination by CITY within the first 12-month contract term, prior to the first Effective Date renewal, payment for the full term shall become immediately due and payable to ADMINISTRATOR. L. In the event of termination (or notice of said termination) by CITY prior to, within and/or less than 90 days after ADMINISTRATOR has processed or is expected to process CITY'S open enrollment, ADMINISTRATOR reserves the right to charge a disengagement fee to recover costs associated with the open enrollment (EDI programming, system build out, etc) process. City of El Segundo Professional Services Page 6 of 26 Agreement No. 6521 Agreement No. 16.OWNERSHIP OF DOCUMENTS. All documents, data, studies, drawings, maps, models, photographs and reports prepared by ADMINISTRATOR under this Agreement are CITY's property. ADMINISTRATOR may retain copies of said documents and materials as desired but will deliver all original materials to CITY upon CITY's written notice. CITY agrees that use of ADMINISTRATOR's completed work product, for purposes other than identified in this Agreement, or use of incomplete work product, is at CITY's own risk. 17. PUBLICATION OF DOCUMENTS. Except as necessary for performance of service under this Agreement, no copies, sketches, or graphs of materials, including graphic art work, prepared pursuant to this Agreement, will be released by ADMINISTRATOR to any other person or public CITY without CITY's prior written approval. All press releases, including graphic display information to be published in newspapers or magazines, will be approved and distributed solely by CITY, unless otherwise provided by written agreement between the parties. 18.INDEMNIFICATION. A. ADMINISTRATOR agrees to the following: The Administrator does not insure or underwrite the liability of the CITY under the Plans. CITY retains the ultimate financial and fiduciary responsibility for claims made under the Plans, and for all expenses incident to the Plans, except as specifically assumed by the Administrator in this Agreement. CITY agrees to indemnify and hold harmless the ADMINISTRATOR, its successors, and assigns, against any and all loss, damage, and expense, including attorneys' fees (collectively, a "loss"), occasioned by claims, demands or lawsuits brought against the ADMINISTRATOR to recover benefits under the Plans except to the extent such loss resulted from the fraud, negligence, or willful misconduct of the ADMINISTRATOR. This section shall not be construed to prevent CITY from pursuing a breach of contract action against the Administrator for any failure of the ADMINISTRATOR to property perform its duties under this Agreement. iii. The right to be defended, indemnified and held unharmed, hereunder shall extend to the ADMINISTRATOR'S employees, their estates, executors, administrator, guardians, conservators and heirs and shall apply after the employee ceases employment with the ADMINISTRATOR with respect to acts or omissions during employment. City of El Segundo Professional Services Page 7 of 26 Agreement No. 6521 Agreement No. iv. CITY agrees to indemnify the ADMINISTRATOR for any charges or fees incurred or arising due to CITY'S lack of timely reporting of eligibility changes or terminations. This indemnification will extend to any liability relating to the performance, or failure to perform, of any agent performing any of CITY'S duties under this Agreement, including, but not limited to, any failure in the delivery of timely and accurate enrollment or eligibility data by any agent with which CITY has contracted to provide such data. v. The CITY agrees to be unconditionally and without limitation liable for all transactions effectuated by use of the debit card system, if applicable, whether authorized or unauthorized, whether utilized by Employees or some other person, and whether arising from debit cards lost or stolen. All Employees who are granted use of the debit card system shall be deemed third party beneficiaries of the accommodations extended herein and of the terms and conditions of this Agreement. Accordingly, such Employees shall be jointly and severally liable with the Employer for any transactions effectuated under the debit card system issued to the respective Employee, whether authorized or unauthorized, and whether arising from lost or stolen debit cards. vi. The ADMINISTRATOR agrees to indemnify CITY, its successors and assigns, and hold it unharmed against any and all loss, damage and expense, including attorneys' fees, occasioned by claims, demands or lawsuits brought against CITY relating to the performance of, or failure to perform, the responsibilities placed on the ADMINISTRATOR by this Agreement. Should CITY be named in any suit, or should any claim be brought against it by suit or otherwise, whether the same be groundless or not, arising out of ADMINISTRATOR's performance of, or failure to perform, its responsibilities under this Agreement, this Agreement, or its performance, ADMINISTRATOR will defend CITY (at CITY's request and with counsel satisfactory to CITY) and will indemnify CITY for any judgment rendered against it or any sums paid out in settlement or otherwise. B. For purposes of this section "CITY" includes CITY's officers, officials, employees, agents, representatives, and certified volunteers. C. It is expressly understood and agreed that the foregoing provisions will survive termination of this Agreement. D. The requirements as to the types and limits of insurance coverage to be maintained by ADMINISTRATOR as required by Section 22, and any City of El Segundo Professional Services Page 8 of 26 Agreement No. 6521 Agreement No. approval of said insurance by CITY, are not intended to and will not in any manner limit or qualify the liabilities and obligations otherwise assumed by ADMINISTRATOR pursuant to this Agreement, including, without limitation, to the provisions concerning indemnification. 19.ASSIGNABILITY. Neither CITY nor ADMINISTRATOR may assign its rights or obligations under this Agreement, whether by operation of law or otherwise, without the prior express written consent of the other party. 20.INDEPENDENT CONTRACTOR. CITY and ADMINISTRATOR agree that ADMINISTRATOR will act as an independent contractor and will have control of all work and the manner in which it is performed. ADMINISTRATOR will be free to contract for similar service to be performed for other employers while under contract with CITY. ADMINISTRATOR is not an agent or employee of CITY and is not entitled to participate in any pension plan, insurance, bonus or similar benefits CITY provides for its employees. Any provision in this Agreement that may appear to give CITY the right to direct ADMINISTRATOR as to the details of doing the work or to exercise a measure of control over the work means that ADMINISTRATOR will follow the direction of the CITY as to end results of the work only. 21.AUDIT OF RECORDS. ADMINISTRATOR will maintain full and accurate records with respect to all services and matters covered under this Agreement. CITY will have free access at all reasonable times to such records, and the right to examine and audit the same and to make transcript therefrom, and to inspect all program data, documents, proceedings and activities. ADMINISTRATOR will retain such financial and program service records for at least three (3) years after termination or final payment under this Agreement. 22.INSURANCE. A. Before commencing performance under this Agreement, and at all other times this Agreement is effective, ADMINISTRATOR will procure and maintain the following types of insurance with coverage limits complying, at a minimum, with the limits set forth below: Type of Insurance Commercial general liability Professional Liability Business automobile liability Workers compensation City of El Segundo Professional Services Page 9 of 26 Limits $2,000,000 $1,000,000 $1,000,000 Statutory requirement Agreement No. 6521 Agreement No, B. Commercial general liability insurance will meet or exceed the requirements of the most recent ISO-CGL Form. The amount of insurance set forth above will be a combined single limit per occurrence for bodily injury, personal injury, and property damage for the policy coverage. Such insurance will be on an "occurrence," not a "claims made," basis. C. Professional liability coverage will be on an "claims made basis." When coverage is provided on a "claims made basis," ADMINISTRATOR will continue to renew the insurance for a period of three (3) years after this Agreement expires or is terminated. Such insurance will have the same coverage and limits as the policy that was in effect during the term of this Agreement and will cover ADMINISTRATOR for all claims made by CITY arising out of any errors or omissions of ADMINISTRATOR, or its officers, employees or agents during the time this Agreement was in effect. D. ADMINISTRATOR will furnish to CITY duly authenticated Certificates of Insurance evidencing maintenance of the insurance required under this Agreement and such other evidence of insurance or copies of policies as may be reasonably required by CITY from time to time. Insurance must be placed with insurers with a current A.M. Best Company Rating equivalent to at least a Rating of "A:VII." E. Should ADMINISTRATOR, for any reason, fail to obtain and maintain the insurance required by this Agreement, CITY may obtain such coverage at ADMINISTRATOR's expense and deduct the cost of such insurance from payments due to ADMINISTRATOR under this Agreement or terminate pursuant to Section 155. 23. USE OF SUBCONTRACTORS. ADMINISTRATOR must obtain CITY's prior written approval to use any consultants while performing any portion of this Agreement. Such approval must approve of the proposed consultant and the terms of compensation. 24.INCIDENTAL TASKS. ADMINISTRATOR will meet with CITY monthly to provide the status on the project, which will include a schedule update and a short narrative description of progress during the past month for each major task, a description of the work remaining and a description of the work to be done before the next schedule update. 25. NOTICES. All communications to either party by the other party will be deemed made when received by such party at its respective name and address as follows: If to ADMINISTRATOR: If to CITY: Benefit Coordinators Corporation City of El Segundo City of El Segundo Professional Services Page 10 of 26 Agreement No. 6521 2 Robinson Plaza, Suite 200 Pittsburgh, PA 15205 Attention: Bonnie DeLuca Phone: 412.446.4639 Email: bdeluca@benxcel.com Agreement No. 350 Main Street El Segundo, CA Attention: Rebecca Redyk Phone: (310) 524-2335_ Email: rredyk@elsegundo.org_ Any such written communications by mail will be conclusively deemed to have been received by the addressee upon deposit thereof in the United States Mail, postage prepaid and properly addressed as noted above. In all other instances, notices will be deemed given at the time of actual delivery. Changes may be made in the names or addresses of persons to whom notices are to be given by giving notice in the manner prescribed in this paragraph. 26.CONFLICT OF INTEREST. ADMINISTRATOR will comply with all conflict of interest laws and regulations including, without limitation, CITY's conflict of interest regulations. 27. SOLICITATION. ADMINISTRATOR maintains and warrants that it has not employed nor retained any company or person, other than ADMINISTRATOR's bona fide employee, to solicit or secure this Agreement. Further, ADMINISTRATOR warrants that it has not paid nor has it agreed to pay any company or person, other than ADMINISTRATOR's bona fide employee, any fee, commission, percentage, brokerage fee, gift or other consideration contingent upon or resulting from the award or making of this Agreement. Should ADMINISTRATOR breach or violate this warranty, CITY may rescind this Agreement without liability. 28. THIRD PARTY BENEFICIARIES. This Agreement and every provision herein is generally for the exclusive benefit of ADMINISTRATOR and CITY and not for the benefit of any other party. There will be no incidental or other beneficiaries of any of ADMINISTRATOR's or CITY's obligations under this Agreement. 29.INTERPRETATION. This Agreement was drafted in and will be construed in accordance with the laws of the State of California, and exclusive venue for any action involving this agreement will be in Los Angeles County. 30. COMPLIANCE WITH LAW. ADMINISTRATOR agrees to comply with all federal, state, and local laws applicable to this Agreement. 31. ENTIRE AGREEMENT. This Agreement, and its Exhibit(s), sets forth the entire understanding of the parties. There are no other understandings, terms or other agreements expressed or implied, oral or written. This Agreement will bind and inure to City of El Segundo Professional Services Page 11 of 26 Agreement No. 6521 Agreement No. the benefit of the parties to this Agreement and any subsequent successors and assigns. 32. RULES OF CONSTRUCTION. Each Party had the opportunity to independently review this Agreement with legal counsel. Accordingly, this Agreement will be construed simply, as a whole, and in accordance with its fair meaning; it will not be interpreted strictly for or against either Party. 33. SEVERABILITY. If any portion of this Agreement is declared by a court of competent jurisdiction to be invalid or unenforceable, then such portion will be deemed modified to the extent necessary in the opinion of the court to render such portion enforceable and, as so modified, such portion and the balance of this Agreement will continue in full force and effect. 34.AUTHORITY/MODIFICATION. The Parties represent and warrant that all necessary action has been taken by the Parties to authorize the undersigned to execute this Agreement and to engage in the actions described herein. This Agreement may be modified by written amendment. The effective date of any modification will be the date of the associated written amendment to this agreement. If either party desires to modify this Agreement due to a change in the local, state, or federal law, as soon as feasibly possible thereafter, it shall notify the other party in writing delivered at least 30 days prior to the effective date of such modification or, in the event of a proposed modification. 35.ACCEPTANCE OF ELECTRONIC SIGNATURES. The Parties agree that this Agreement, agreements ancillary to this Agreement, and related documents to be entered into in connection with this Agreement will be considered signed when the signature of a party is delivered by electronic (.pdf) or facsimile transmission. Such electronic or facsimile signature will be treated in all respects as having the same effect as an original signature. 36. CAPTIONS. The captions of the paragraphs of this Agreement are for convenience of reference only and will not affect the interpretation of this Agreement. 37. TIME IS OF ESSENCE. Time is of the essence for each and every provision of this Agreement. 38. FORCE MAJEURE. Should performance of this Agreement be prevented due to fire, flood, explosion, acts of terrorism, war, embargo, government action, civil or military authority, the natural elements, or other similar causes beyond the Parties' reasonable control, then the Agreement will immediately terminate without obligation of either party to the other. 39.STATEMENT OF EXPERIENCE. By executing this Agreement, ADMINISTRATOR represents that it has demonstrated trustworthiness and possesses the quality, fitness City of El Segundo Professional Services Page 12 of 26 Agreement No. 6521 Agreement No. and capacity to perform the Agreement in a manner satisfactory to CITY. ADMINISTRATOR represents that its financial resources, surety and insurance experience, service experience, completion ability, personnel, current workload, experience in dealing with private consultants, and experience in dealing with public agencies all suggest that ADMINISTRATOR is capable of performing the proposed contract and has a demonstrated capacity to deal fairly and effectively with and to satisfy a public CITY. 40. CITY'S PLANS. Benefits under the Plans covered by this Agreement are provided solely from CITY's general assets and insurance purchased by CITY (if any). If the Plans provide for employee contributions through payroll withholding, CITY represents to the ADMINISTRATOR that it will comply in all material respects with the requirements of all applicable laws, including those related to trust, reporting and disclosure requirements under the Employee Retirement Income Security Act of 1974 ("ERISA") if applicable. 41. CONFIDENTIAL INFORMATION. The parties hereto will maintain the confidentiality of all medical, prescription, and other patient -identifiable health information relating to claims administered under this Agreement in accordance with applicable laws and regulations, including the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"), as may be amended from time to time. The parties acknowledge that the ADMINISTRATOR will have access to Patient Information in order to provide services and/or perform the obligations undertaken herein and that Patient Information may be obtained from and/or distributed to CITY and/or any other third party in connection with services provided herein, including any and all disclosures made by the ADMINISTRATOR, such as, but not limited to, those made to a new vendor upon transition of services following termination of this Agreement. CITY acknowledges that certain management reports, reporting packages, utilization data, and/or claims information may contain Patient Information. CITY further acknowledges that (i) its request to the ADMINISTRATOR to disclose Patient Information to any third party (e.g. broker, healthcare consultant, etc.) constitutes CITY'S direction and authorization to disclose such information to the third party; and (ii) the ADMINISTRATOR will disclose such information pursuant to CITY'S direction until such time as the ADMINISTRATOR receives written notice from CITY to cease further disclosures. CITY acknowledges the requirements and obligations under HIPAA regarding the disclosure of Patient Information to third parties on its behalf. Accordingly, if and when required, CITY agrees to enter into "Business Associate" contracts (as such term is defined in Title 45, Section 160.103 of the Code of Federal Regulations) with such parties as well as any other agreements required by state, federal law or regulation. City of El Segundo Professional Services Page 13 of 26 Agreement No. 6521 Agreement No. EXHIBIT A - FLEX EXHIBIT Flexible Spending Administration Employer hereby appoints the Administrator as flexible spending administrator ("Flexible Spending Administrator"), under Employer's employee welfare benefit plan identified below (the "Plan"), and Administrator agrees to act as Flexible Spending Administrator for the Plan under the following terms and conditions: SECTION I - PLAN INFORMATION 1.1 Plan Name: City of El Se g undo Flexible Spending Plan. 1.2 The Plan Year shall be each twelve consecutive month period commencing on 1 1 and ending on 12 31. SECTION II - FINANCING OF PLAN BENEFITS 2.1 Benefits under the Plan are provided solely from salary reduction agreements between the participant and Employer under which the participants elect to reduce their compensation or to forgo increases in compensation and to have such amounts contributed, as Employee contributions, by Employer on their behalf. 2.2 In disbursing money to pay requests for reimbursement or expenses under the Plan, the Flexible Spending Administrator shall act as Employer's agent. The Flexible Spending Administrator shall maintain a bank account solely for the payment of requests for reimbursement under this Plan and plans maintained by other employers. Employer's deposits to such bank account shall remain a part of Employer's general assets, subject to the claims of its creditors and subject to return to Employer on demand, until Flexible Spending Administrator shall have disbursed checks drawn on such account in payment of requests for reimbursement under the Plan. 2.3 The Flexible Spending Administrator shall pull funds into this account as necessitated by employee requests; debit cards within 24-48 hours of card transaction, and once a week for checks and direct deposit reimbursements. However, the Flexible Spending Administrator shall have no duty to pay benefits under the Plan out of its own assets or otherwise, except from amounts Employer deposits in the account. 2.4 The Flexible Spending Administrator does not hold deposits on behalf of the Plan at any time. All funds that are requested from the Employer are immediately reimbursed to claimants under the Plan or are reimbursed for debit card transactions that were advanced at point of sale by the Administrator. SECTION III - FLEXIBLE SPENDING ADMINISTRATOR'S RESPONSIBILITIES In consideration of the fees to be paid to it, Flexible Spending Administrator shall provide the following services: City of El Segundo Professional Services Page 14 of 26 Agreement No. 6521 Agreement No. 3.1 The Flexible Spending Administrator shall assist Employer in the administration of the Plan as Employer may request from time to time, including: (a) Aiding Employer in the preparation of plan documents, including Employer's Flexible Spending plan document and summary plan description. (b) Advising Employer with respect to benefit and plan revisions. (c) Furnishing administrative forms necessary for processing of requests for reimbursement including request for reimbursement forms, check stock, and explanation of benefit forms. (d) Arranging for the printing of debit cards to be issued to employees. (e) Providing access to the debit card system for reporting of transactions, usage, and required funding of claims reported through the use of the debit card system. (f) Adjudicating and paying valid claims not processed through the debit card system. (g) Suspending and/or revoking debit card system privileges for inappropriate, fraudulent or questionable use. 3.2 In accordance with policies, interpretations, rules, practices and procedures adopted by Employer or the Plan Administrator, the Flexible Spending Administrator shall: (a) Receive and adjudicate all requests for reimbursements in accordance with the benefit levels and provisions of the Plan (b) Periodically audit requests for reimbursements made through the debit card system in accordance with the benefit levels and provisions of the Plan. (c) Assist Employer in enrolling all eligible employees who desire to participate in the Plan. (d) Make payments, with Employer funds provided pursuant to Section II, in the amount due with respect to request for reimbursements that qualify under the Plan. City of El Segundo Professional Services Page 15 of 26 Agreement No. 6521 Agreement No. 3.3 To the extent of information available to it and within the scope of its professional ability, the Flexible Spending Administrator shall assist Employer in the preparation of any report, returns, or similar paper required by any political subdivision, state, or the Federal Government pertaining to the operation or management of the Plan. 3.4 The Flexible Spending Administrator shall render monthly reports to Employer, which shall include the following: (a) A monthly accounting of payments made, with sufficient detail to provide for the audit and control of funds used. (b) A statement of the fees payable to the Flexible Spending Administrator„ (c) Any other costs incurred by the Flexible Spending Administrator on behalf of the Plan. Failure of Employer to object to any report within 30 days of the date of mailing shall constitute Employer's approval of the Flexible Spending Administrator's actions as regarding any and all request for reimbursement data, transactions, fees, invoices and/or costs described therein. 3.5 During the continuation of this agreement, the Flexible Spending Administrator shall indemnify Employer and hold it unharmed against any loss, damage, and expenses with any dishonest, fraudulent or criminal acts of Flexible Spending Administrator's employees, acting alone or in collusion with others. The Flexible Spending Administrator shall maintain blanket fidelity bond coverage for such losses with a limit of not less than $500,000. SECTION IV — CITY'S RESPONSIBILITIES Employer shall: 4.1 Furnish the Flexible Spending Administrator with a complete copy of the Plan.. 4.2 Determine the request for reimbursement and administration procedures and practices to be followed by the Flexible Spending Administrator which are not self-evident from the Plan. 4.3 Assist in the initial and on -going enrollment of the employees in the Plan. 4.4 Provide directly or through the Plan all materials and documents, including summaries for employees, forms or supplies as may be necessary or convenient for the operation of the Plan or to satisfy the requirements of governing law. City of El Segundo Professional Services Page 16 of 26 Agreement No. 6521 Agreement No. 4.5 Provide timely and accurate information to enable Flexible Spending Administrator to fulfill its obligations under this Agreement. 4.6 Recover and fund overpayments made due to abuse of the debit card system, including, but not limited to, purchases of non -covered items or services through payroll deductions from the employee. SECTION V - MAKING PAYMENT OF REQUESTS FOR REIMBURSEMENT UNDER THE PLAN 5.1 The Flexible Spending Administrator shall receive any request for reimbursement for benefits made in the appropriate manner, and after due investigation and verification of the statements contained in the request, determine the eligibility of the claimant for reimbursement. If the facts stated in such request or determined by investigation entitle the claimant to receive reimbursement from the Plan, the request will be processed. If Flexible Spending Administrator finds that the claimant is not entitled to reimbursement under the Plan, the Flexible Spending Administrator shall deny the request for reimbursement. 5.2 The Flexible Spending Administrator's determination and any determination by Employer on review shall be in accordance with the claims procedures set forth in the Plan, which procedures will be compliant with ERISA and all Department of Labor regulations governing claims procedures in employee benefit plans, as they may be amended from time to time. The Flexible Spending Administrator will not be obligated to follow any claims procedures that do not comply with ERISA or Department of Labor regulations, or any claims procedures which require the Flexible Spending Administrator to deviate from procedures customary in the administration of flexible benefit plans such as the Plan. 5.3 In processing claims under this Agreement, the Flexible Spending Administrator is acting only as an agent of Employer. The Flexible Spending Administrator shall at all times be considered an independent contractor who provides only the claims administration services outlined in this Agreement, for the fees indicated. The provisions of this Agreement shall not be construed to make the Flexible Spending Administrator a "Trustee," "Administrator" or "Fiduciary" of the Plan, as such terms are defined or used in ERISA or the regulations thereunder, and no such relationship is intended to be created by the parties to this Agreement. 5.4 Employer reserves the right and retains the sole responsibility to make all final decisions under the Plan except as governed by law. If the Flexible Spending Administrator has denied a claim in whole or in part as being ineligible for payment under the terms or benefit limits of that Plan, and Employer directs that the denied claim be paid, the Flexible Spending Administrator will pay the claim pursuant to Employer's decision and direction. The Flexible Spending Administrator bears no responsibility where Employer's decision to reverse the Flexible Spending Administrator's initial and/or final denial conflicts with ERISA or Department of Labor regulations. City of El Segundo Professional Services Page 17 of 26 Agreement No. 6521 Agreement No. SECTION VI - INCORPORATION BY REFERENCE 6.1 The terms and provisions of the Administration Agreement are made a part hereof and incorporated herein by reference. City of El Segundo Professional Services Page 18 of 26 Agreement No. 6521 Agreement No. EXHIBIT B - COBRA EXHIBIT COBRA Administration Employer hereby appoints the Administrator as COBRA Administrator, under Employer's employee welfare benefit plan identified below. The Administrator agrees to act as COBRA Administrator for Employer and to provide the following administrative services to aid Employer in complying with the continuation of coverage provisions of the Consolidated Omnibus Budget Reconciliation Act (hereinafter referred to as "COBRA"), effective 1 1 2023 under the following terms and conditions of this Agreement: SECTION I - PLAN INFORMATION 1.1 Plan Name(s): City of El Segundo Health and Welfare Benefit. SECTION II —THE ADMINISTRATOR'S RESPONSIBILITIES 2.1 Initial Notice of COBRA rights to active employees (if elected below). This service is available to Employer only if the Administrator is providing active healthcare billing. 2.2 Notifications to qualified beneficiaries, including: (a) COBRA Continuation Election Form (b) Notification of late COBRA election (c) Notification of late or incorrect initial check (d) Notification to COBRA participants of the Administrator as new administrator (e) Carrier Rate change notification (f) Notice of Conversion Rights including general notice of California Bill No. 1401 where applicable. (g) Notification at end of maximum coverage period (h) Cancellation due to non-payment or late payment of premium 2.3 Monthly Premium Billing of COBRA participants, sent directly to participants. 2.4 Monthly reports posted to BenXcel: (a) COBRA Participant Notification Report (b) COBRA Participant Report 2.5 Monthly collection of active COBRA Participant premiums (via lockbox) City of El Segundo Professional Services Page 19 of 26 Agreement No. 6521 Agreement No. 2.6 Monthly premium remittance to Employer (if Employer is responsible for remittance to carrier) or to carrier (if the Administrator is responsible for remittance to carrier) for Employer's portion of monthly COBRA premium. (Carrier notification and remittance responsibilities are as set forth in the "Carrier Notification and Remittance" section on the last page of this Agreement.) 2.7 If the Administrator confronts a question of interpretation of the requirements of COBRA that is not answered by the COBRA provisions of the plan, the Administrator will promptly so inform Employer and abide by Employer's determination as to the requirements of COBRA. 2.8 Nothing in this Agreement shall be construed to require the Administrator to provide COBRA administration services with respect to any employee benefit plans (e.g., flexible spending accounts, HRAs, health savings accounts, etc.) maintained by Employer other than the Plan identified in Section I above Notwithstanding the foregoing, the Administrator will be responsible for COBRA administration services with regard to such other plans if such other plans are provided to Employer by the Administrator and the Administrator specifically agrees to be responsible for COBRA administration with regard to such other plans. SECTION III — CITY'S RESPONSIBILITIES 3.1 Employer will promptly forward to the Administrator copies of all notices of qualified beneficiaries under ERISA section 606(3) that a Qualified Event described in ERISA section 603(3) or 603(5) has occurred within thirty (30) days of the Qualifying Event. 3.2 Qualifying Event notices sent to the Administrator from Employer will include: (a) the date and type of Qualifying Event (including identification of any absence due to service in the uniformed services of the United States); (b) the names of all qualified beneficiaries; (c) the last addresses known to the sponsor of all qualified beneficiaries; (d) the Social Security numbers or participant identification numbers of all qualified beneficiaries; and (e) the date when coverage will cease absent an election of continuation coverage under COBRA. 3.3 Employer shall notify COBRA participants of plan changes and provide participants with any other materials regarding the plan, such as benefit booklets, identification cards, and claim forms, from time to time as changes require. City of El Segundo Professional Services Page 20 of 26 Agreement No. 6521 Agreement No. 3.4 Except as specifically provided in the "Carrier Notification and Remittance" section of this Agreement, Employer shall notify and remit premiums to all applicable insurance carriers, in accordance with the carriers' billing policies. In order to facilitate Employer's performance of these duties, the Administrator will notify Employer when a qualified beneficiary has elected COBRA continuation coverage or terminated COBRA continuation coverage. The Administrator will notify carriers and remit premiums only as specifically provided in the "Carrier Notification and Remittance" section on the last page of this Agreement. (The Administrator will provide such notification and remittance services only if the Administrator is providing billing administration services with respect to Employer's active employees.) For those insurance carriers which the Administrator directly notifies and/or remits, Employer, as the Plan Administrator, is ultimately responsible for complying with all carrier eligibility and payment provisions. 3.5 Unless otherwise noted on the Schedule of Fees Exhibit attached hereto, Employer will notify active participants of their general COBRA rights, by means of the Initial Notice of COBRA Rights referred to in section 606(a)(1) of ERISA. CARRIER NOTIFICATION AND REMITTANCE Employer will be responsible for notification and remittance to all insurer carriers, with the following exceptions: Party Responsible Party Responsible Carrier Plan for Notification for Remittance Met Life Dental BCC BCC VSP Vision BCC BCC City of El Segundo Professional Services Page 21 of 26 Agreement No. 6521 Agreement No. EXHIBIT C - RETIREE BILLING EXHIBIT Retiree Billing and Remittance Services Employer hereby appoints the Administrator to provide retiree billing and remittance services (the "Services") under Employer's employee welfare benefit plan(s) identified below. The Administrator agrees to provide the Services, effective 1/1/2023, under the following terms and conditions of this Agreement: SECTION I - PLAN INFORMATION 1.1 Plan Name(s) City of El Segundo Retiree Plan. SECTION II —THE ADMINISTRATOR'S RESPONSIBILITIES 2.1 Maintain eligibility for the various insurance products under the Plan in accordance with the carrier policies. 2.2 Update coverage amounts when approval notification has been received from a carrier when applicable. 2.3 Invoice individual retirees for premiums relating to any coverages for which the retirees are required to pay. 2.4 Remit retiree premiums back to Employer, when active employee premiums for products are not being invoiced by the Administrator or to the carrier but when the Administrator is invoicing Employer for the active employee premiums for the products. SECTION III - CITY'S RESPONSIBILITIES 3.1 Provide employee eligibility information and documentation to the Administrator on a timely basis. 3.2 Review monthly invoices for errors and/or omissions, and promptly (and in no event later than 60 days) notify the Administrator of any such errors or omissions. 3.3 Remit fees to the Administrator on a timely basis. 3.4 Provide timely notification of all Plan, rate and insurance carrier changes to the Administrator. SECTION IV - INCORPORATION BY REFERENCE 4.1 The terms and provisions of the Administration Agreement are made a part hereof and incorporated herein by reference. City of El Segundo Professional Services Page 22 of 26 EXHIBIT D - SCHEDULE OF FEES EXHIBIT Schedule of Fees os of 11112023 Flexible Spending Account Administration: Initial, non-refundable Setup Fee due upon execution of this Agreement: Monthly Administration Fee: Minimum Monthly Fee: Annual Renewal Fee: Debit Card Fee: Agreement No. 6521 Agreement No. $20•00 $4.75 per Participating Employee $125.00 $n a $0.00* *BCC receives a small percentage of each debit card swipe from Alegeus Technologies, LLC to offset any expenses in issuing debit cards to the employees or dependents over the age of 18. COBRA Administration: Initial, non-refundable Setup Fee due upon execution of this Agreement: $250.00 Monthly Administration Fee (with initial $0.80 Notices): Minimum Monthly Fee $125.00 COBRA Initial Notice to Active Participants (if $n a per notice elected): Carrier File Fee: $3000.00 BCC retains 2% - BCC invoices the COBRA participant the monthly premium plus 2% (BCC retains) representing the COBRA Administration allowance permitted under The Consolidated Omnibus Budget Reconciliation Act. City of El Segundo Professional Services Page 23 of 26 Retiree Administration: Initial, non-refundable Setup Fee due upon execution of this Agreement: Monthly Administration Fee: Minimum Monthly Fee-,. Other Fees and Services: Annual COBRA and Retiree Open Enrollment Fulfillment/Communication Services 0 OPTION A: Census Report OPTION B: Website & Notification Letters Printed open enrollment packet fulfillment charge Additional Services and Materials Wire Transfer Fee:. Development hours exceeding standard development time (as quoted per project) ACH Transfer Fee: Non -Sufficient Funds Fee: Reinstatement Fee: Meetings, Health Fairs City of El Segundo Professional Services Page 24 of 26 Agreement No. 6521 Agreement No. $1,500 $5.50 Per Retiree Per Month $125.00 No Charge $250 PER WEBSITE, and $4 PER LETTER $25.00 per packet; must be pre - approved by client prior to mailing Fees quoted upon request $25.00 per wire $125/hour No Charge $25.00 per rejected check/transaction Determined by Administrator at time of reinstatement No charge for webinars. On -site meetings may incur time/travel charge. Fee will be quoted when a meeting is requested. Agreement No. 6521 Agreement No. [Signatures on next page] City of El Segundo Professional Services Page 25 of 26 Agreement No. 6521 Agreement No. IN WITNESS WHEREOF the parties hereto have executed this Agreement the day and year first hereinabove written. CITY OF EL SEGUNDO x/2 Rebecca � � s Rebyk„ Human Resources Director ATE�S Tr y Weaver, City Clerk APPROVED AS TO FORM: MARK.D, HENSLEY Joaqurn VAzg e , DeputV City Attorney Insura a Approval: Hank u Rlsk Manager City of El Segundo Professional Services Page 26 of 26 SELF INSURED SERVICES COMPANY db BENEFIT COORDINATORS �POR TION Susan Zajacs`' VP, Pittsburgh Operations Tax ID No.:42-1144827