CONTRACT 6276 Professional Services Agreement CLOSEDAgreement No. 6276
PROFESSIONAL SERVICES AGREEMENT
BETWEEN
THE CITY OF EL SEGUNDO AND
TRACY MILLER
This AGREEMENT is made and entered into this 25th day of January, 2022, by
and between the CITY OF EL SEGUNDO, a municipal corporation and general law city
("CITY") and TRACY MILLER, an Individual/Sole Proprietor ("CONSULTANT"). The
parties agree as follows:
1. CONSIDERATION.
A. As partial consideration, CONSULTANT agrees to perform the work listed
in the SCOPE OF SERVICES, below;
B. As additional consideration, CONSULTANT and CITY agree to abide by the
terms and conditions contained in this Agreement;
C. As additional consideration, CITY agrees to pay CONSULTANT a sum not
to exceed ten thousand dollars ($10,000) for CONSULTANT's services.
CITY may modify this amount as set forth below. Unless otherwise
specified by written amendment to this Agreement, CITY will pay this sum
as specified in the attached Exhibit "A," which is incorporated by reference.
2. SCOPE OF SERVICES.
A. CONSULTANT will perform services listed in the attached Exhibit 'A" which
is incorporated by reference.
B. CONSULTANT will, in a professional manner, furnish all of the labor,
technical, administrative, professional and other personnel, all supplies and
materials, equipment, printing, vehicles, transportation, office space and
facilities, and all tests, testing and analyses, calculation, and all other means
whatsoever, except as herein otherwise expressly specified to be furnished
by CITY, necessary or proper to perform and complete the work and provide
the professional services required of CONSULTANT by this Agreement.
3. PERFORMANCE STANDARDS. While performing this Agreement, CONSULTANT
will use the appropriate generally accepted professional standards of practice existing at
the time of performance utilized by persons engaged in providing similar services. CITY
will continuously monitor CONSULTANT's services. CITY will notify CONSULTANT of
any deficiencies and CONSULTANT will have fifteen (15) days after such notification to
cure any shortcomings to CITY's satisfaction. Costs associated with curing the
deficiencies will be borne by CONSULTANT,
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4. PAYMENTS. For CITY to pay CONSULTANT as specified by this Agreement,
CONSULTANT must submit a detailed invoice to CITY which lists the hours worked and
hourly rates for each personnel category and reimbursable costs (all as set forth in Exhibit
"A") the tasks performed, the percentage of the task completed during the billing period,
the cumulative percentage completed for each task, the total cost of that work during the
preceding billing month and a cumulative cash flow curve showing projected and actual
expenditures versus time to date.
5. NON -APPROPRIATION OF FUNDS. Payments due and payable to CONSULTANT
for current services are within the current budget and within an available, unexhausted
and unencumbered appropriation of the CITY. In the event the CITY has not appropriated
sufficient funds for payment of CONSULTANT services beyond the current fiscal year,
this Agreement will cover only those costs incurred up to the conclusion of the current
fiscal year.
6. FAMILIARITY WITH WORK,
A. By executing this Agreement, CONSULTANT agrees that it has:
Carefully investigated and considered the scope of services to be
performed;
Carefully considered how the services should be performed; and
iii. Understands the facilities, difficulties, and restrictions attending
performance of the services under this Agreement.
B. If services involve work upon any site, CONSULTANT agrees that
CONSULTANT has or will investigate the site and is or will be fully
acquainted with the conditions there existing, before commencing the
services hereunder. Should CONSULTANT discover any latent or unknown
conditions that may materially affect the performance of the services,
CONSULTANT will immediately inform CITY of such fact and will not
proceed except at CONSULTANT's own risk until written instructions are
received from -CITY.
7. TERM. The term of this Agreement will be from January 25, 2022 to June 30, 2022.
Unless otherwise determined by written amendment between the parties, this Agreement
will terminate in the following instances:
A. Completion of the work specified in Exhibit "A";
B. Termination as stated in Section 15,
8. TIME FOR PERFORMANCE.
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A. CONSULTANT will not perform any work under this Agreement until:
CONSULTANT furnishes proof of insurance as required under
Section 22 of this Agreement; and
CITY gives CONSULTANT a written notice to proceed.
B. Should CONSULTANT begin work on any phase in advance of receiving
written authorization to proceed, any such professional services are at
CONSULTANT's own risk.
9. TIME EXTENSIONS. Should CONSULTANT be delayed by causes beyond
CONSULTANT's control, CITY may grant a time extension for the completion of the
contracted services. If delay occurs, CONSULTANT must notify the Manager within forty-
eight (48) hours, in writing, of the cause and the extent of the delay and how such delay
interferes with the Agreement's schedule. The Manager will extend the completion time,
when appropriate, for the completion of the contracted services.
10. CONSISTENCY. In interpreting this Agreement and resolving any ambiguities, the
main body of this Agreement takes precedence over the attached Exhibits; this
Agreement supersedes any conflicting provisions. Any inconsistency between the
Exhibits will be resolved in the order in which the Exhibits appear below:
A. Exhibit: A: Scope of Work/Budget
11. CHANGES. CITY may order changes in the services within the general scope of this
Agreement, consisting of additions, deletions, or other revisions, and the contract sum
and the contract time will be adjusted accordingly. All such changes must be authorized
in writing, executed by CONSULTANT and CITY. The cost or credit to CITY resulting
from changes in the services will be determined in accordance with written agreement
between the parties.
12.TAXPAYER IDENTIFICATION NUMBER. CONSULTANT will provide CITY with a
Taxpayer Identification Number.
13. PERMITS AND LICENSES. CONSULTANT, at its sole expense, will obtain and
maintain during the term of this Agreement, all necessary permits, licenses, and
certificates that may be required in connection with the performance of services under
this Agreement.
14. WAIVER. CITY's review or acceptance of, or payment for, work product prepared by
CONSULTANT under this Agreement will not be construed to operate as a waiver of any
rights CITY may have under this Agreement or of any cause of action arising from
CONSULTANT's performance. A waiver by CITY of any breach of any term, covenant,
or condition contained in this Agreement will not be deemed to be a waiver of any
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subsequent breach of the same or any other term, covenant, or condition contained in
this Agreement, whether of the same or different character.
15.TERMINATION.
A. Except as otherwise provided, CITY may terminate this Agreement at any
time with or without cause.
B. CONSULTANT may terminate this Agreement at any time with CITY's
mutual consent. Notice will be in writing at least thirty (30) days before the
effective termination date.
C. Upon receiving a termination notice, CONSULTANT will immediately cease
performance under this Agreement unless otherwise provided in the
termination notice. Except as otherwise provided in the termination notice,
any additional 'work performed by CONSULTANT after receiving a
termination notice will be performed at CONSULTANT's own cost; CITY will
not be obligated to compensate CONSULTANT for such work.
D, Should termination occur, all finished or unfinished documents, data,
studies, surveys, drawings, maps, reports and other materials prepared by
CONSULTANT will, at CITY's option, become CITY's property, and
CONSULTANT will receive just and equitable compensation for any work
satisfactorily completed up to the effective date of notice of termination, not
to exceed the total costs under Section 1(C).
E, Should the Agreement be terminated pursuant to this Section, CITY may
procure on its own terms services similar to those terminated.
F. By executing this document, CONSULTANT waives any and all claims for
damages that might otherwise arise from CITY's termination under this
Section.
16.OWNERSHIP OF DOCUMENTS. All documents, data, studies, drawings, maps,
models, photographs and reports prepared by CONSULTANT under this Agreement are
CITY's property. CONSULTANT may retain copies of said documents and materials as
desired but will deliver all original materials to CITY upon CITY's written notice. CITY
agrees that use of CONSULTANT's completed work product, for purposes other than
identified in this Agreement, or use of incomplete work product, is at CITY's own risk.
17. PUBLICATION OF DOCUMENTS. Except as necessary for performance of service
under this Agreement, no copies, sketches, or graphs of materials, including graphic art
work, prepared pursuant to this Agreement, will be released by CONSULTANT to any
other person or public CITY without CITY's prior written approval. All press releases,
including graphic display information to be published in newspapers or magazines, will
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be approved and distributed solely by CITY, unless otherwise provided by written
agreement between the parties.
18.INDEMNIFICATION.
A. CONSULTANT agrees to the following:
L Indemnification for Professional Services. CONSULTANT will
save harmless and indemnify and at CITY's request reimburse
defense costs for CITY and all its officers, volunteers,
employees and representatives from and against any and all
suits, actions, or claims, of any character whatever, brought for,
or on account of, any injuries or damages sustained by any
person or property resulting or arising from any negligent or
wrongful act, error or omission by CONSULTANT or any of
CONSULTANT's officers, agents, employees, or
representatives, in the performance of this Agreement, except
for such loss or damage arising from CITY's sole negligence or
willful misconduct.
ii. Indemnification for other Damages. CONSULTANT indemnifies
and holds CITY harmless from and against any claim, action,
damages, costs (including, without limitation, attorney's fees),
injuries, or liability, arising out of this Agreement, or its
performance, except for such loss or damage arising from
CITY's sole negligence or willful misconduct. Should CITY be
named in any suit, or should any claim be brought against it by
suit or otherwise, whether the same be groundless or not,
arising out of this Agreement, or its performance,
CONSULTANT will defend CITY (at CITY's request and with
counsel satisfactory to CITY) and will indemnify CITY for any
judgment rendered against it or any sums paid out in settlement
or otherwise.
B, For purposes of this section "CITY" includes CITY's officers, officials,
employees, agents, representatives, and certified volunteers.
C. It is expressly understood and agreed that the foregoing provisions will
survive termination of this Agreement.
D. The requirements as to the types and limits of insurance coverage to be
maintained by CONSULTANT as required by Section 22, and any approval
of said insurance by CITY, are not intended to and will not in any manner
limit or qualify the liabilities and obligations otherwise assumed by
CONSULTANT pursuant to this Agreement, including, without limitation, to
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the provisions concerning indemnification.
19.ASSIGNABILITY. This Agreement is for CONSULTANT's professional services.
CONSULTANT's attempts to assign the benefits or burdens of this Agreement without
CITY's written approval are prohibited and will be null and void.
20.INDEPENDENT CONTRACTOR. CITY and CONSULTANT agree that
CONSULTANT will act as an independent contractor and will have control of all work and
the manner in which it is performed. CONSULTANT will be free to contract for similar
service to be performed for other employers while under contract with CITY.
CONSULTANT is not an agent or employee of CITY and is not entitled to participate in
any pension plan, insurance, bonus or similar benefits CITY provides for its employees.
Any provision in this Agreement that may appear to give CITY the right to direct
CONSULTANT as to the details of doing the work or to exercise a measure of control
over the work means that CONSULTANT will follow the direction of the CITY as to end
results of the work only.
21.AUDIT OF RECORDS. CONSULTANT will maintain full and accurate records with
respect to all services and matters covered under this Agreement. CITY will have free
access at all reasonable times to such records, and the right to examine and audit the
same and to make transcript therefrom, and to inspect all program data, documents,
proceedings and activities. CONSULTANT will retain such financial and program service
records for at least three (3) years after termination or final payment under this
Agreement.
22.INSURANCE,
& Before commencing performance under this Agreement, and at all other
times this Agreement is effective, CONSULTANT will procure and maintain
the following types of insurance with coverage limits complying, at a
minimum, with the limits set forth below:
Commercial general liability:
Professional Liability
Business automobile liability
Workers compensation
Limits
$2,000,000
$1,000,000
$1,000,000
Statutory requirement
B. Commercial general liability insurance will meet or exceed the requirements
of the most recent ISO-CGL Form. The amount of insurance set forth above
will be a combined single limit per occurrence for bodily injury, personal
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injury, and property damage for the policy coverage. Liability policies will
be endorsed to name CITY, its officials, and employees as "additional
insureds" under said insurance coverage and to state that such insurance
will be deemed "primary" such that any other insurance that may be carried
by CITY will be excess thereto. Such endorsement must be reflected on
ISO Form No. CG 20 10 11 85 or 88, or equivalent. Such insurance will be
on an "occurrence," not a "claims made," basis and will not be cancelable
or subject to reduction except upon thirty (30) days prior written notice to
CITY.
C, Professional liability coverage will be on an "occurrence basis" if such
coverage is available, or on a "claims made" basis if not available. When
coverage is provided on a "claims made basis," CONSULTANT will continue
to renew the insurance for a period of three (3) years after this Agreement
expires or is terminated. Such insurance will have the same coverage and
limits as the policy that was in effect during the term of this Agreement and
will cover CONSULTANT for all claims made by CITY arising out of any
errors or omissions of CONSULTANT, or its officers, employees or agents
during the time this Agreement was in effect,
D. Automobile coverage will be written on ISO Business Auto Coverage Form
CA 00 01 06 92, including symbol 1 (Any Auto).
E, CONSULTANT will furnish to CITY duly authenticated Certificates of
Insurance evidencing maintenance of the insurance required under this
Agreement and such other evidence of insurance or copies of policies as
may be reasonably required by CITY from time to time. Insurance must be
placed with insurers with a current A.M. Best Company Rating equivalent
to at least a Rating of "A:VII."
F. Should CONSULTANT, for any reason, fail to obtain and maintain the
insurance required by this Agreement, CITY may obtain such coverage at
CONSULTANT's expense and deduct the cost of such insurance from
payments due to CONSULTANT under this Agreement or terminate
pursuant to Section 155.
23. USE OF SUBCONTRACTORS. CONSULTANT must obtain CITY's prior written
approval to use any consultants while performing any portion of this Agreement. Such
approval must approve of the proposed consultant and the terms of compensation.
24.INCIDENTAL TASKS. CONSULTANT will meet with CITY monthly to provide the
status on the project, which will include a schedule update and a short narrative
description of progress during the past month for each major task, a description of the
work remaining and a description of the work to be done before the next schedule update.
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25. NOTICES. All communications to either party by the other party will be deemed made
when received by such party at its respective name and address as follows:
If to CONSULTANT:
Tracy Miller
20300 Channing Lane
Yorba Linda, CA 92887
Attention: Tracy Miller
Phone: 714-797-5681
Email: tracy@tracymotivates.com
If to CITY:.
City of El Segundo
350 Main Street
El Segundo, CA
Attention: Deena Lee, Fire Chief
Phone: 310-524-2395
Email: DLee@elsegundo.org
Any such written communications by mail will be conclusively deemed to have been
received by the addressee upon deposit thereof in the United States Mail, postage
prepaid and properly addressed as noted above. In all other instances, notices will be
deemed given at the time of actual delivery. Changes may be made in the names or
addresses of persons to whom notices are to be given by giving notice in the manner
prescribed in this paragraph.
26. CONFLICT OF INTEREST. CONSULTANT will comply with all conflict of interest
laws and regulations including, without limitation, CITY's conflict of interest regulations.
27. SOLICITATION. CONSULTANT maintains and warrants that it has not employed nor
retained any company or person, other than CONSULTANT's bona fide employee, to
solicit or secure this Agreement. Further, CONSULTANT warrants that it has not paid
nor has it agreed to pay any company or person, other than CONSULTANT's bona fide
employee, any fee, commission, percentage, brokerage fee, gift or other consideration
contingent upon or resulting from the award or making of this Agreement. Should
CONSULTANT breach or violate this warranty, CITY may rescind this Agreement without
liability.
28.THIRD PARTY BENEFICIARIES. This Agreement and every provision herein is
generally for the exclusive benefit of CONSULTANT and CITY and not for the benefit of
any other party. There will be no incidental or other beneficiaries of any of
CONSULTANT's or CITY's obligations under this Agreement.
29.INTERPRETATION. This Agreement was drafted in and will be construed in
accordance with the laws of the State of California, and exclusive venue for any action
involving this agreement will be in Los Angeles County.
30. COMPLIANCE WITH LAW. CONSULTANT agrees to comply with all federal, state,
and local laws applicable to this Agreement.
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31. ENTIRE AGREEMENT. This Agreement, and its Exhibit(s), sets forth the entire
understanding of the parties. There are no other understandings, terms or other
agreements expressed or implied, oral or written. This Agreement will bind and inure to
the benefit of the parties to this Agreement and any subsequent successors and assigns.
32. RULES OF CONSTRUCTION. Each Party had the opportunity to independently
review this Agreement with legal counsel. Accordingly, this Agreement will be construed
simply, as a whole, and in accordance with its fair meaning; it will not be interpreted strictly
for or against either Party.
33. SEVERABILITY. If any portion of this Agreement is declared by a court of competent
jurisdiction to be invalid or unenforceable, then such portion will be deemed modified to
the extent necessary in the opinion of the court to render such portion enforceable and,
as so modified, such portion and the balance of this Agreement will continue in full force
and effect.
34.AUTHORITY/MODIFICATION. The Parties represent and warrant that all necessary
action has been taken by the Parties to authorize the undersigned to execute this
Agreement and to engage in the actions described herein. This Agreement may be
modified by written amendment.
35.ACCEPTANCE OF ELECTRONIC SIGNATURES. The Parties agree that this
Agreement, agreements ancillary to this Agreement, and related documents to be entered
into in connection with this Agreement will be considered signed when the signature of a
party is delivered by electronic (.pdf) or facsimile transmission. Such electronic or
facsimile signature will be treated in all respects as having the same effect as an original
signature.
36. CAPTIONS. The captions of the paragraphs of this Agreement are for convenience
of reference only and will not affect the interpretation of this Agreement.
37. TIME IS OF ESSENCE. Time is of the essence for each and every provision of this
Agreement.
38. FORCE MAJEURE. Should performance of this Agreement be prevented due to fire,
flood, explosion, acts of terrorism, war, embargo, government action, civil or military
authority, the natural elements, or other similar causes beyond the Parties' reasonable
control, then the Agreement will immediately terminate without obligation of either party
to the other.
39. STATEMENT OF EXPERIENCE. By executing this Agreement, CONSULTANT
represents that it has demonstrated trustworthiness and possesses the quality, fitness
and capacity to perform the Agreement in a manner satisfactory to CITY. CONSULTANT
represents that its financial resources, surety and insurance experience, service
experience, completion ability, personnel, current workload, experience in dealing with
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private consultants, and experience in dealing with public agencies all suggest that
CONSULTANT is capable of performing the proposed contract and has a demonstrated
capacity to deal fairly and effectively with and to satisfy a public CITY.
[Signatures on next page]
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Agreement No. 6276
IN WITNESS WHEREOF the parties hereto have executed this Agreement the
day and year first hereinabove written.
CITY 0 M, SEGUNDO I TRACY MILLER
Deena
ATTEST;
Tracy ea er,
City Clerk
APPROVED AS TO FORM:
MARK D. HENSLEY, CITY ATTORNEY
Joa m"uin Va qa -
)Sty City Attorney
Insurance Review:
Hank Lu,
Risk Manager
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`W
Tracy Miller
Individual/Sole Proprietor
Agreement No. 6276
'(e4l
Tim CONSULTING
(714) 797-5681
www.Tracymotivates.com
TracyC@tracymotivates.com
TEAM BUILDING WORKSHOP
Learn from a career prosecutor how to break free from the prison in
your mind and reconnect.
"You hold the key to the prison door in your head and freeing your confining
thoughts will enable you to adapt to change and be an effective member of
a team that achieves positive results."
The global pandemic has caused anxiety, fear and division among teams in
many organizations. Leaders must make efforts to reconnect their employees
to their teams and the organization's purpose. We are not meant to live by
simply counting the days to vacation and retirement. Accomplished leaders
ban negative thoughts from their minds, adapt to changing times, and create
productive, unifying habits with their colleagues.
This dynamic, interactive workshop gives the attendees the keys to unlock
their confining thoughts and the tools to create a successful and purposeful
connection to their team. Attendees will participate in activities that will teach
them to re -connect with themselves and then reconnect internally with
colleagues and to the mission and values of the organization.
OBJECTIVE:
To train leaders the concrete skills to participate on a team that will deepen
connection with their colleagues and to the mission of the organization. This
is an interactive and energetic workshop where attendees will participate in
exercises to enhance the learning objectives.
ATTENDEES WILL:
1. CONQUER CONFLICT: Conflict is normal and healthy. For a team to succeed,
members must agree to the rules of conflict that will ensure positive outcomes
that achieves success.
Agreement No. 6276
2. VALIDATION FOR RETENTION: Studies show that people do not leave
organizations because of salary, job assignments or even work from home
status. Employees leave because they do not feel validated and accepted in the
organization. Attendees will engage in an exercise that will teach the team to
enable every member to have value and feel like they belong, which will
increase employee retention.
3. ACCOUNTABILITY: It is impossible for employees to be held accountable
without having clear expectations that are communicated and equally applied.
Participants will learn to set and communicate clear goals and responsibilities.
4. STAYING IN YOUR LANE: Team Dysfunctions often occur because
employees don't have clearly defined roles and they aren't required to
stay in the lane of their job. Healthy teams have members who
understand their roles and responsibilities. Attendees will participate
in an exercise to teach them to define their responsibilities and be held
accountable to them.
S. RECONNECT TO THE PURPOSE: There is no better joy that working
with an engaged, productive team to make a positive change in the world.
Course attendees will learn how to re -connect to the purpose of the
organization.
6. CURIOSITY KILLS JUDGEMENT: Often people work for decades and
know nothing about their colleagues' personal lives. Lack of
information tends to make team members judgmental. Course
attendees will learn participate in an exercise to be curious about their
teammates, which will make them less judgmental.
7.TOXIC TEAM MEMBERS: One toxic team member can negatively impact the
entire team's success. Attendees will learn the skills to remove the impact of
the toxic personality.
8. JOY MATTERS: Teams that create opportunities for fun in the workplace
have increased productivity and results. Attendees will learn the skills to put
joy in the workplace every day
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Agreement No. 6276
PROGRAM PACKAGE
Facilitated 90-minute Mastermind Session with leadership to establish
clarity regarding the desired outcomes for the team.
Full Day Retreat -Style Workshop. Participants are provided the
techniques to transform the way they connect with themselves, their
colleagues and the organization's purpose. Written materials are provided
to empower participants to excel as a team. Participants will practice in the
techniques that they learned by engaging with their team. Up to 30
attendees.
$7,500, Fee All Inclusive
TRACY MILLER, TM CONSULTING
t�l , 4e�
THROUGH PERSUASIVE
COMMUNICATION
Tracy Miller has 25 years of legal experience as a prosecutor, during which
she initiated and led OC GRIP, the largest gang prevention program in the
nation. Tracy gives presentations to over 10,000 people a year, and through
TM consulting, has helped thousands of people become stronger
communicators. Tracy began her career as a law clerk for prosecutors
Marcia Clark and Christopher Darden on one of the most visible cases in our
nation's history —the OJ Simpson case.
Her clients have included but are not limited to law Enforcement Chiefs and
Command Staff, Disney, Boeing Aerospace Company, National
Management Association, Junior League Southwest Exchange, and Junior
League AJLI conference, California Women Lawyers Association, Women
Leaders in Law Enforcement, National Parking Association, Dell computers,
and American Society for Quality. Tracy is an instructor and vendor for
California Police officer Association and California Narcotics Association.
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Agreement No. 6276
Tracy's workshops are exceptionally motivating because she has the unique
ability to connect with all types of people, by being authentic and vulnerable
about her own journey and life lessons. Through her high energy, interactive
trainings, she inspires provides her audience the tools to become more
persuasive communicators.
Tracy received her bachelor's degree in Political Science from Loyola
Marymount University and her Juris Doctor from Southwestern University
School of Law.
Partial List of Tracy's Accolades and
Awards
Former Adjunct professor for Chapman
University 2007 Santa Ana Police Department's
Medal of Honor
2009 Orange County Human Options Award for Excellent
Service
2010 Ambassador of Peace
Award
2012 Orange Police Department's Medal of
Honor
2013 Orange County Department of Education's Community Service
Award 2017 Raise Foundations Champions of Children Award
Current Member of the Orange County Bar Association Board of
Directors
Testimonials
"Tracy is a phenomenal speaker and presentation coach. She makes her
audience laugh and cry and inspires them to make positive changes in their
lives. She will empower your group to improve their communication skills
for amazing results. She understands what it takes to help people dream
and give them confidence. We strongly recommend her as a speaker for your
next event."
Steven Stakely, President of Boeing Aerospace's Leadership
Chapter
"Tracy is passionate about empowering audiences in organizations by
inspiring internal desires of employees to best serve and accomplish
organizational goals. If you want a workforce that is committed, passionate,
and is outstanding communicators, Tracy is the right person."
Agreement No. 6276
Dan Hughes, Disney, Homeland Security Director, Former Chief of
Fullerton Police Department
"I thought I was pretty good at the promotional process and enjoyed some
success in the past; however, with Tracy's help, I took it to another level and
never looked back!"
Captain Frank Nunes, Buena Park Police Department
"Tracy was an absolutely huge help in preparing me for my interview! I highly
recommend her to others who are interviewing. I feel lucky to have worked
with her. "
Rodney Klassen, Tulare County District Attorney's Office
"Today we had the honor of listening to Tracy Miller who reminded our team
that everyone writes their own success story by believing in ourselves, never
giving up, and embracing and finding the positives and humor in life. Tracy
with passion and enthusiasm pulled us in using her own personal stories
as she gracefully transitioned from topic to topic. She is a charismatic
powerful speaker who had us laughing one minute and in tears the next.
Uplifting, motivating and inspiring! We are revitalized!"
Carol Fawcett, Executive Director and CIO Dell I Dell
Software
"Tracy is an exceptional person, professional development coach, and
mentor that helps you bring out the best in you. Her approach for preparing
you for the next level is 'hands down' one of the best in the business. If you
want to have the best opportunity for professional growth and success, Tracy
Miller is your coach!"
Steven Romero, Chief of Police -Select Ontario Police Department -Oregon
"1 couldn't be more impressed with Tracy Miller. Today she delivered the
keynote speech at the California Public Parking Association. Conference
and she was amazing. Everyone is saying, `Best keynote speaker ever,"
and I get props for recommending her. She was inspirational, touching,
funny, and just amazing. I am so glad she was able to present today. She
has accomplished so much and she's just unbelievable. "
Julie Dixon, National Parking Association
E