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CONTRACT 5861C AmendmentAgreement No. 5861 C THIRD AMENDMENT TO AGREEMENT NO.5861 BETWEEN THE CITY OF EL SEGUNDO AND RIESTER PACIFIC, INC. THIS THIRD AMENDMENT ("Amendment") is made and entered into this 1' day of July 2021, by and between the CITY OF EL SEGUNDO, a general law city and municipal corporation existing under the laws of California ("CITY"), and RIESTER PACIFIC, INC. ("CONSULTANT"). The parties agree as follows: A. The parties desire to amend the Agreement by increasing the total amount of the Agreement by $350,000, so that the total, not -to -exceed amount of the Agreement is $850,000. B. The parties desire to extend the Agreement to June 30, 2022. C. The scope of services Section 2(A) will be amended per attached Exhibit "A". D. This Amendment may be executed in any number of counterparts, each of which will be an original, but al I of which together constitutes one instrument executed on the same date. E. Except as modified by this Amendment, all other terms and conditions of Agreement No.5861 remain the same. Agreement No. 5861 C IN WITNESS WHEREOF the parties hereto have executed this Amendment the day and year first hereinabove written. �. ity Manager ATTEST: 171C-jv� ei rem "~ -ry APPROVED AS TO FORM: V: � � Lc- � for Mark D. Hensley, City Attorney OOOOF Alan I D• Taxpayer ID No,& _ l D I q5 to 7 ICI IT A Agreement No. 5861 C Client: City of El Segundo Subject: FY22 Planning Outing Date/Time: June 15, 2021 The following is an outline of agency deliverables and costs specific to FY22 efforts, regarding the City of El Segundo marketing initiatives. Outline includes agency labor and hard costs per identified FY22 needs, beginning July 1, 2021, ending June 30, 2022: 5+ K.=.�, Marketing campaigns will be created for both Tourism & Hospitality and Economic Development in order to achieve to the following: Tourism & Hospitality • Support continuing recovery from the pandemic's impact • Increase hotel occupancy • Highlight events which will draw visitors • Further position El Segundo as a vibrant center of activity across SoCal via "Start Here" Economic Development • Reduce office vacancies • Attract startups and established businesses to the city • Highlight reasons to locate businesses in El Segundo (low tax and lease rates) • Continue positioning El Segundo as a hub of commerce and innovation, "Where big ideas take off" RIESTER will achieve the stated Tourism & Hospitality goals by continuing/evolving existing efforts and aligning them with new efforts reflecting a transition back to "normal" tourism and visitation activity. Hospitality Heroes Two phases of this content marketing campaign have been produced, with a third currently in production. The effort successfully highlighted the businesses and people who led the recovery of the local economy, positioning El Segundo as the safest place to 1 Agreement No. 5861 C shop, dine and play. In FY22 RIESTER will evolve the campaign to reach tourism audiences outside the immediate region, highlighting the city's vibrant and renewed hospitality offerings. Additional Content Marketing RIESTER will develop additional content to reach "fly" and "drive" tourism markets and increase hotel occupancy. Tactics will include sample itineraries which leverage El Segundo's proximity to LAX and position the city as a starting point for regional exlopration (i.e. "Girls' Weekend" or "Family Vacation.') Tactics will also highlight specific venues or events for which the city is ideally positioned (i.e. Disney and Universal attractions and the upcoming Jazz Festival, Super Bowl, World Cup and Olympics) Tactics to achieve the above may include, but are not limited to: • Video and still image content creation for paid and organic digital implementation • Blogger and influencer marketing campaigns • Traditional print and out -of -home media • Paid and organic social media executions including Facebook, Instagram, Twitter and Linkedin content and asset development • Website content strategy and recommendations • Website updates and landing page creation to create a seamless cross-platform/media experience relevant to the content created ECONOMIC DEVELOPMENT In FY21 the El Segundo Office of Economic Development and RIESTER engaged in a research project which included in-depth interviews with leaders in the El Segundo business community. This research resulted in a strategic direction that will position El Segundo as a city -to -watch as trends in commerce and innovation unfold in the post -pandemic world. Content Marketing RIESTER will ideate and produce a flexible library of content including video, still and other graphic/creative assets based on strategic recommendations. These assets will be leveraged in a variety of paid, owned and earned media channels during FY22. Tactics to highlight El Segundo's innovative, business -friendly climate will include, but are not limited to: • Success Stories from well-known and innovative companies, with a focus on how decisions to locate in El Segundo contributed to that success. A variety of industries will be sought including aerospace, biotech, real estate, media, technology, sports and entertainment. • Spotlight young, ethnically diverse and start-up companies, with a focus on what attracted them to their specific space in El Segundo, highlighting affordable i+ Agreement No. 5861 C square footage, flexible and creative spaces and tax incentives, as well as what makes El Segundo an ideal environment to network and grow a new venture. • Features of commercial real-estate projects ongoing in El Segundo (i.e. the 888 Douglas Street campus), highlighting the affordability of office space and the innovations taking place to accommodate changes to workplace culture in the post -pandemic moment. • Highlights of leaders from diverse industries as they share ideas and outlooks that position El Segundo as a hub of innovation and economic growth for the entire SoCal region. Tactics to achieve the above may include, but are not limited to: • Video and still image content creation for paid and organic digital implementation • Traditional print and out -of -home media • Paid and organic content and lead development strategy, leveraging email marketing to prospective businesses once leads have been developed • Content strategy for additional social media platforms, utilizing storytelling via video to communicate the benefits of operating a business in El Segundo • Website content strategy and recommendations • Website updates and landing page creation to create a seamless cross-platform/media experience relevant to the content created BUDGETED DELIVERABLES Account / Project Management • Daily communications between the Client and agency to ensure projects are implemented properly and on time • Budget management, time management and resource management Strategic Research / Planning • Research and planning to ensure all generated content strategically aligns with the City's goals and objectives Interactive / Digital • Digital content strategy based on agreed upon business goals balanced with the end users expectations • Content recommendations and campaign landing page development based upon campaign goals and objectives Creative / Production • Campaign ideation • Collateral/asset development to align with campaign objectives • Creative asset development to support paid media placements (i.e. social ads, social videos, digital display ad creation, etc.) • Video production to support campaign efforts for Hospitality & Tourism and Economic Development 3 Agreement No. 5861 C Public Relations / Social Media Management • Content strategy for key social platforms (i.e. Linkedln, Facebook, Twitter and Instagram) • Content creation/storytelling • Comprehensive reporting and optimization recommendations Media Planning / Reporting • Planning and development of a media flowchart to support various communication channels along with timelines and spend • Monitoring / optimization as need based on campaign progress and results • Reporting / analytics through custom Google Data Studio dashboard; Provide insights for each campaign on monthly basis Media Buying • RIESTER will execute placement of media through various media specialists, including negotiation, execution, buy monitoring, reporting and invoicing Hard Costs • Photography o Stock photos, stock footage, original/custom photography • Production o Audio/video; Stock music o Talent (voice over) • Website o Unbounce subscription • Collateral o Supporting campaign collateral (i.e. posters, window clings, etc.) • Outreach Efforts / Events Costs are based on a $155 blended hourly rate. 4