CONTRACT 6113 Professional Services Agreement CLOSEDAgreement No. 6113
Agreement No. [City Clerk assigns]_
PROFESSIONAL SERVICES AGREEMENT
BETWEEN
w ! THE CITY OF EL SEGUNDO AND
CROSSROADS SOFTWARE, INC.
This AGREEMENT is made and entered into this 9th day of June 2021, by and
between the CITY OF EL SEGUNDO, a municipal corporation and general law city
("CITY") and CROSSROADS SOFTWARE, INC, A CALIFORNIA CORPORATION
("CONSULTANT"). The parties agree as follows:
1. CONSIDERATION.
A. As partial consideration, CONSULTANT agrees to perform the work listed
in the SCOPE OF SERVICES, below;
B. As additional consideration, CONSULTANT and CITY agree to abide by
the terms and conditions contained in this Agreement;
C. As additional consideration, CITY agrees to pay CONSULTANT a sum not
to exceed TWENTY-FOUR THOUSAND EIGHT HUNDRED dollars
($24,800.00) for CONSULTANT's services. CITY may modify this amount
as set forth below. Unless otherwise specified by written amendment to
this Agreement, CITY will pay this sum as specified in the attached Exhibit
"A," which is incorporated by reference.
2. SCOPE OF SERVICES.
A. CONSULTANT will perform services listed in the attached Exhibit "A,"
which is incorporated by reference.
B. CONSULTANT will, in a professional manner, furnish all of the labor,
technical, administrative, professional and other personnel, all supplies
and materials, equipment, printing, vehicles, transportation, office space
and facilities, and all tests, testing and analyses, calculation, and all other
means whatsoever, except as herein otherwise expressly specified to be
furnished by CITY, necessary or proper to perform and complete the work
and provide the professional services required of CONSULTANT by this
Agreement.
3. PERFORMANCE STANDARDS. While performing this Agreement, CONSULTANT
will use the appropriate generally accepted professional standards of practice existing at
the time of performance utilized by persons engaged in providing similar services. CITY
will continuously monitor CONSULTANT's services. CITY will notify CONSULTANT of
any deficiencies and CONSULTANT will have fifteen (15) days after such notification to
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cure any shortcomings to CITY's satisfaction. Costs associated with curing the
deficiencies will be borne by CONSULTANT.
4. PAYMENTS. For CITY to pay CONSULTANT as specified by this Agreement,
CONSULTANT must submit a detailed invoice to CITY which lists the hours worked and
hourly rates for each personnel category and reimbursable costs (all as set forth in
Exhibit "A") the tasks performed, the percentage of the task completed during the billing
period, the cumulative percentage completed for each task, the total cost of that work
during the preceding billing month and a cumulative cash flow curve showing projected
and actual expenditures versus time to date.
5. NON -APPROPRIATION OF FUNDS. Payments due and payable to CONSULTANT
for current services are within the current budget and within an available, unexhausted
and unencumbered appropriation of the CITY. In the event the CITY has not
appropriated sufficient funds for payment of CONSULTANT services beyond the current
fiscal year, this Agreement will cover only those costs incurred up to the conclusion of
the current fiscal year.
6. FAMILIARITY WITH WORK.
A. By executing this Agreement, CONSULTANT agrees that it has:
Carefully investigated and considered the scope of services to be
performed;
ii. Carefully considered how the services should be performed; and
iii. Understands the facilities, difficulties, and restrictions attending
performance of the services under this Agreement.
B. If services involve work upon any site, CONSULTANT agrees that
CONSULTANT has or will investigate the site and is or will be fully
acquainted with the conditions there existing, before commencing the
services hereunder. Should CONSULTANT discover any latent or
unknown conditions that may materially affect the performance of the
services, CONSULTANT will immediately inform CITY of such fact and will
not proceed except at CONSULTANT's own risk until written instructions
are received from CITY.
7. TERM. The term of this Agreement will be from July 1, 2021, to June 30, 2022.
Unless otherwise determined by written amendment between the parties, this
Agreement will terminate in the following instances:
A. Completion of the work specified in Exhibit "A".
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B. Termination as stated in Section 15.
8. TIME FOR PERFORMANCE.
A. CONSULTANT will not perform any work under this Agreement until:
CONSULTANT furnishes proof of insurance as required under
Section 22 of this Agreement; and
ii. CITY gives CONSULTANT a written notice to proceed.
B. Should CONSULTANT begin work on any phase in advance of receiving
written authorization to proceed, any such professional services are at
CONSULTANT's own risk.
9. TIME EXTENSIONS. Should CONSULTANT be delayed by causes beyond
CONSULTANT's control, CITY may grant a time extension for the completion of the
contracted services. If delay occurs, CONSULTANT must notify the Manager within
forty-eight (48) hours, in writing, of the cause and the extent of the delay and how such
delay interferes with the Agreement's schedule. The Manager will extend the
completion time, when appropriate, for the completion of the contracted services.
10. CONSISTENCY. In interpreting this Agreement and resolving any ambiguities, the
main body of this Agreement takes precedence over the attached Exhibits; this
Agreement supersedes any conflicting provisions. Any inconsistency between the
Exhibits will be resolved in the order in which the Exhibits appear below:
A. Exhibit: A: Scope of Work
B. Exhibit: B: Cost Proposal
11. CHANGES. CITY may order changes in the services within the general scope of
this Agreement, consisting of additions, deletions, or other revisions, and the contract
sum and the contract time will be adjusted accordingly. All such changes must be
authorized in writing, executed by CONSULTANT and CITY. The cost or credit to CITY
resulting from changes in the services will be determined in accordance with written
agreement between the parties.
12.TAXPAYER IDENTIFICATION NUMBER. CONSULTANT will provide CITY with a
Taxpayer Identification Number.
13. PERMITS AND LICENSES. CONSULTANT, at its sole expense, will obtain and
maintain during the term of this Agreement, all necessary permits, licenses, and
certificates that may be required in connection with the performance of services under
this Agreement.
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14. WAIVER. CITY's review or acceptance of, or payment for, work product prepared
by CONSULTANT under this Agreement will not be construed to operate as a waiver of
any rights CITY may have under this Agreement or of any cause of action arising from
CONSULTANT's performance. A waiver by CITY of any breach of any term, covenant,
or condition contained in this Agreement will not be deemed to be a waiver of any
subsequent breach of the same or any other term, covenant, or condition contained in
this Agreement, whether of the same or different character.
15. TERMINATION.
A. Except as otherwise provided, CITY may terminate this Agreement at any
time with or without cause.
B. CONSULTANT may terminate this Agreement at any time with CITY's
mutual consent. Notice will be in writing at least thirty (30) days before the
effective termination date.
C. Upon receiving a termination notice, CONSULTANT will immediately
cease performance under this Agreement unless otherwise provided in the
termination notice. Except as otherwise provided in the termination notice,
any additional work performed by CONSULTANT after receiving a
termination notice will be performed at CONSULTANT's own cost; CITY
will not be obligated to compensate CONSULTANT for such work.
D. Should termination occur, all finished or unfinished documents, data,
studies, surveys, drawings, maps, reports and other materials prepared by
CONSULTANT will, at CITY's option, become CITY's property, and
CONSULTANT will receive just and equitable compensation for any work
satisfactorily completed up to the effective date of notice of termination,
not to exceed the total costs under Section 1(C).
E. Should the Agreement be terminated pursuant to this Section, CITY may
procure on its own terms services similar to those terminated.
F. By executing this document, CONSULTANT waives any and all claims for
damages that might otherwise arise from CITY's termination under this
Section.
16.OWNERSHIP OF DOCUMENTS. All documents, data, studies, drawings, maps,
models, photographs and reports prepared by CONSULTANT under this Agreement are
CITY's property. CONSULTANT may retain copies of said documents and materials as
desired but will deliver all original materials to CITY upon CITY's written notice. CITY
agrees that use of CONSULTANT's completed work product, for purposes other than
identified in this Agreement, or use of incomplete work product, is at CITY's own risk.
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17. PUBLICATION OF DOCUMENTS. Except as necessary for performance of service
under this Agreement, no copies, sketches, or graphs of materials, including graphic art
work, prepared pursuant to this Agreement, will be released by CONSULTANT to any
other person or public CITY without CITY's prior written approval. All press releases,
including graphic display information to be published in newspapers or magazines, will
be approved and distributed solely by CITY, unless otherwise provided by written
agreement between the parties.
18.INDEMNIFICATION.
A. CONSULTANT agrees to the following:
i. Indemnification for Professional Services. CONSULTANT will
save harmless and indemnify and at CITY's request reimburse
defense costs for CITY and all its officers, volunteers,
employees and representatives from and against any and all
suits, actions, or claims, of any character whatever, brought
for, or on account of, any injuries or damages sustained by
any person or property resulting or arising from any negligent
or wrongful act, error or omission by CONSULTANT or any of
CONSULTANT's officers, agents, employees, or
representatives, in the performance of this Agreement, except
for such loss or damage arising from CITY's sole negligence
or willful misconduct.
ii. Indemnification for other Damages. CONSULTANT indemnifies
and holds CITY harmless from and against any claim, action,
damages, costs (including, without limitation, attorney's fees),
injuries, or liability, arising out of this Agreement, or its
performance, except for such loss or damage arising from
CITY's sole negligence or willful misconduct. Should CITY be
named in any suit, or should any claim be brought against it
by suit or otherwise, whether the same be groundless or not,
arising out of this Agreement, or its performance,
CONSULTANT will defend CITY (at CITY's request and with
counsel satisfactory to CITY) and will indemnify CITY for any
judgment rendered against it or any sums paid out in
settlement or otherwise.
B. For purposes of this section "CITY" includes CITY's officers, officials,
employees, agents, representatives, and certified volunteers.
C. It is expressly understood and agreed that the foregoing provisions will
survive termination of this Agreement.
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D. The requirements as to the types and limits of insurance coverage to be
maintained by CONSULTANT as required by Section 22, and any
approval of said insurance by CITY, are not intended to and will not in any
manner limit or qualify the liabilities and obligations otherwise assumed by
CONSULTANT pursuant to this Agreement, including, without limitation, to
the provisions concerning indemnification.
19. ASSIGNABILITY. This Agreement is for CONSULTANT's professional services.
CONSULTANT's attempts to assign the benefits or burdens of this Agreement without
CITY's written approval are prohibited and will be null and void.
20.INDEPENDENT CONTRACTOR. CITY and CONSULTANT agree that
CONSULTANT will act as an independent contractor and will have control of all work
and the manner in which it is performed. CONSULTANT will be free to contract for
similar service to be performed for other employers while under contract with CITY.
CONSULTANT is not an agent or employee of CITY and is not entitled to participate in
any pension plan, insurance, bonus or similar benefits CITY provides for its employees.
Any provision in this Agreement that may appear to give CITY the right to direct
CONSULTANT as to the details of doing the work or to exercise a measure of control
over the work means that CONSULTANT will follow the direction of the CITY as to end
results of the work only.
21.AUDIT OF RECORDS. CONSULTANT will maintain full and accurate records with
respect to all services and matters covered under this Agreement. CITY will have free
access at all reasonable times to such records, and the right to examine and audit the
same and to make transcript therefrom, and to inspect all program data, documents,
proceedings and activities. CONSULTANT will retain such financial and program
service records for at least three (3) years after termination or final payment under this
Agreement.
22.INSURANCE.
A. Before commencing performance under this Agreement, and at all other
times this Agreement is effective, CONSULTANT will procure and
maintain the following types of insurance with coverage limits complying,
at a minimum, with the limits set forth below:
Type of Insurance Limits
Commercial general liability: $2,000,000
Professional Liability $1,000,000
Business automobile liability $1,000,000
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Workers compensation Statutory requirement
B. Commercial general liability insurance will meet or exceed the
requirements of the most recent ISO-CGL Form. The amount of
insurance set forth above will be a combined single limit per occurrence
for bodily injury, personal injury, and property damage for the policy
coverage. Liability policies will be endorsed to name CITY, its officials,
and employees as "additional insureds" under said insurance coverage
and to state that such insurance will be deemed "primary" such that any
other insurance that may be carried by CITY will be excess thereto. Such
endorsement must be reflected on ISO Form No. CG 20 10 11 85 or 88, or
equivalent. Such insurance will be on an "occurrence," not a "claims
made," basis and will not be cancelable or subject to reduction except
upon thirty (30) days prior written notice to CITY.
C. Professional liability coverage will be on an "occurrence basis" if such
coverage is available, or on a "claims made" basis if not available. When
coverage is provided on a "claims made basis," CONSULTANT will
continue to renew the insurance for a period of three (3) years after this
Agreement expires or is terminated. Such insurance will have the same
coverage and limits as the policy that was in effect during the term of this
Agreement and will cover CONSULTANT for all claims made by CITY
arising out of any errors or omissions of CONSULTANT, or its officers,
employees or agents during the time this Agreement was in effect.
D. Automobile coverage will be written on ISO Business Auto Coverage Form
CA 00 01 06 92, including symbol 1 (Any Auto).
E. CONSULTANT will furnish to CITY duly authenticated Certificates of
Insurance evidencing maintenance of the insurance required under this
Agreement and such other evidence of insurance or copies of policies as
may be reasonably required by CITY from time to time. Insurance must
be placed with insurers with a current A.M. Best Company Rating
equivalent to at least a Rating of "A:VII."
F. Should CONSULTANT, for any reason, fail to obtain and maintain the
insurance required by this Agreement, CITY may obtain such coverage at
CONSULTANT's expense and deduct the cost of such insurance from
payments due to CONSULTANT under this Agreement or terminate
pursuant to Section 155.
23. USE OF SUBCONTRACTORS. CONSULTANT must obtain CITY's prior written
approval to use any consultants while performing any portion of this Agreement. Such
approval must approve of the proposed consultant and the terms of compensation.
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24.INCIDENTAL TASKS. CONSULTANT will meet with CITY monthly to provide the
status on the project, which will include a schedule update and a short narrative
description of progress during the past month for each major task, a description of the
work remaining and a description of the work to be done before the next schedule
update.
25. NOTICES. All communications to either party by the other party will be deemed
made when received by such party at its respective name and address as follows:
If to CONSULTANT:
Crossroads Software, Inc.
210 W. Birch St., Suite 207
Brea, CA 92821
Attention: Jeff Cullen
Phone:(714) 990-6433
Email: jcullen@crossroadssoftware.com
If to CITY:
City of El Segundo, Police Department
348 Main Street
El Segundo, CA
Attention: Julissa Solano
Phone: (310) 524-2278
Email: jsolano@elsegundo.org
Any such written communications by mail will be conclusively deemed to have been
received by the addressee upon deposit thereof in the United States Mail, postage
prepaid and properly addressed as noted above. In all other instances, notices will be
deemed given at the time of actual delivery. Changes may be made in the names or
addresses of persons to whom notices are to be given by giving notice in the manner
prescribed in this paragraph.
26. CONFLICT OF INTEREST. CONSULTANT will comply with all conflict of interest
laws and regulations including, without limitation, CITY's conflict of interest regulations.
27. SOLICITATION. CONSULTANT maintains and warrants that it has not employed
nor retained any company or person, other than CONSULTANT's bona fide employee,
to solicit or secure this Agreement. Further, CONSULTANT warrants that it has not
paid nor has it agreed to pay any company or person, other than CONSULTANT's bona
fide employee, any fee, commission, percentage, brokerage fee, gift or other
consideration contingent upon or resulting from the award or making of this Agreement.
Should CONSULTANT breach or violate this warranty, CITY may rescind this
Agreement without liability.
28. THIRD PARTY BENEFICIARIES. This Agreement and every provision herein is
generally for the exclusive benefit of CONSULTANT and CITY and not for the benefit of
any other party. There will be no incidental or other beneficiaries of any of
CONSULTANT's or CITY's obligations under this Agreement.
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29.INTERPRETATION. This Agreement was drafted in and will be construed in
accordance with the laws of the State of California, and exclusive venue for any action
involving this agreement will be in Los Angeles County.
30. COMPLIANCE WITH LAW. CONSULTANT agrees to comply with all federal, state,
and local laws applicable to this Agreement.
31. ENTIRE AGREEMENT. This Agreement, and its Exhibit(s), sets forth the entire
understanding of the parties. There are no other understandings, terms or other
agreements expressed or implied, oral or written. This Agreement will bind and inure to
the benefit of the parties to this Agreement and any subsequent successors and
assigns.
32. RULES OF CONSTRUCTION. Each Party had the opportunity to independently
review this Agreement with legal counsel. Accordingly, this Agreement will be
construed simply, as a whole, and in accordance with its fair meaning; it will not be
interpreted strictly for or against either Party.
33. SEVERABILITY. If any portion of this Agreement is declared by a court of
competent jurisdiction to be invalid or unenforceable, then such portion will be deemed
modified to the extent necessary in the opinion of the court to render such portion
enforceable and, as so modified, such portion and the balance of this Agreement will
continue in full force and effect.
34.AUTHORITY/MODIFICATION. The Parties represent and warrant that all necessary
action has been taken by the Parties to authorize the undersigned to execute this
Agreement and to engage in the actions described herein. This Agreement may be
modified by written amendment.
35.ACCEPTANCE OF ELECTRONIC SIGNATURES. The Parties agree that this
Agreement, agreements ancillary to this Agreement, and related documents to be
entered into in connection with this Agreement will be considered signed when the
signature of a party is delivered by electronic (pdf) or facsimile transmission. Such
electronic or facsimile signature will be treated in all respects as having the same effect
as an original signature.
36. CAPTIONS. The captions of the paragraphs of this Agreement are for convenience
of reference only and will not affect the interpretation of this Agreement.
37. TIME IS OF ESSENCE. Time is of the essence for each and every provision of this
Agreement.
38. FORCE MAJEURE. Should performance of this Agreement be prevented due to fire,
flood, explosion, acts of terrorism, war, embargo, government action, civil or military
authority, the natural elements, or other similar causes beyond the Parties' reasonable
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control, then the Agreement will immediately terminate without obligation of either party
to the other.
39. STATEMENT OF EXPERIENCE. By executing this Agreement, CONSULTANT
represents that it has demonstrated trustworthiness and possesses the quality, fitness
and capacity to perform the Agreement in a manner satisfactory to CITY.
CONSULTANT represents that its financial resources, surety and insurance experience,
service experience, completion ability, personnel, current workload, experience in
dealing with private consultants, and experience in dealing with public agencies all
suggest that CONSULTANT is capable of performing the proposed contract and has a
demonstrated capacity to deal fairly and effectively with and to satisfy a public CITY.
[Signatures on next page]
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Agreement No. 6113
Agreement No. ______[City Clerk assigns]__._
IN WITNESS WHEREOF the parties hereto have executed this Agreement the
day and year first hereinabove written.
CITY OF B SEGU ,)
I ' &/Wt Z)
. .........
. . ... ... . .... . . ........... . ..... .
jaime Berez
Interim Chief of Police
ATTEST:
for
racy Weaver,
City Clerk
APPROVED AS TO FORM:
fo r
Mark D, Hensley,
City Attorney
Insurance Review:
Hank Lu,
Risk Manager
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CROSSROADS SOFTWARE, INC.
,Jeff Cullen,
CEO
Agreement No. 6113
Exhibit A
Scope of Services
Crossroads Software, Inc.
for a
CHID SWITRS Upload System
for the
City of El Segundo
Agreement No. 6113
Table of Contents
Page Number
1.1 Project Overview 3
1.2 Project Deliverables 3
1.3 Software License Provisions 3
1.3.1 Crossroads Software, Inc. 3
1.3.2 Term of the License 4
1.4 Project Management and Implementation Services 4
1.4.1 Responsibilities of the City 4
1.4.2 Responsibilities of Crossroads Software, Inc. 5
. .3 Change Orders � ...mmw _ ..... ..... mm
5
1.4.4 Resolution of Disputes 5
1.4.5 System Acceptance. 6
1.5 Warranty, Maintenance, and System Support 7
1.5.1 Software Warranty and Maintenance Plan 7
1.5.2 Maintenance Plan Error! Bookmark not defined.
1.6 Training 7
1.6.1 System Maintenance and Administration Training Error! Bookmark not
defined.
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Agreement No. 6113
1.1 Project Overview
The scope of this Statement of Work is to set out the milestones, deliverables and
responsibilities required to provide to the City of El Segundo hereinafter called
"City," and Crossroads Software, Inc., hereinafter called "Consultant" with a fully
operational automated CHP SWITRS Upload System.
The software shall meet all current State of California legislative mandates related
to traffic citations and California Court Systems electronic filings and data
integration standards as well as being upgradeable to meet future mandates within
the timeframe allowed by the governing bodies.
1.2 Project Deliverables
Crossroads Software Inc. is supplying the following and they will provide the most
recent version of software at the time of delivery.
Figure 1: Project Deliverables
W 'Av Fnl�, �¢a•S ,+„ M"M;�Mall�W .. lite.
CHP SWITRS Upload System
Installation
1 site license
1 session
Crossroads Software, Inc. will provide a complete CHP SWITRS Upload System,
to the City of El Segundo. This system will include software for electronic upload
of collision report data to the California Highway Patrol SWITRS System and have
a modular design to allow for future upgrades and modification.
1.3 Software License Provisions
Crossroads Software, Inc. hereby grants to the City one (1) site license for CHP
SWITRS Upload System. The LICENSED SOFTWARE entitles the City to one
copy of the software in machine-readable form for backup purposes only.
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Agreement No. 6113
13.2 Term qfthe License
This license is effective until terminated. The City may terminate this license at
any time by destroying the LICENSED SOFTWARE and related documentation
and all copies thereof. If the City fails to comply with any provisions of the
LICENSED SOFTWARE AGREEMENT. Crossroads Software, Inc. must give
thirty days notice to the City that they have failed to comply with any provisions
of the LICENSED SOFTWARE AGREEMENT. Upon termination of the
LICENSED SOFTWARE AGREEMENT the non -compliant LICENSEE must
destroy the software and related documentation and all copies thereof.
1.4 Project Management and Implementation Services
The City's project manager for the implementation of the City of El Segundo
Citation System is Margaret Liu, City of El Segundo Information Systems
Department. The City's project manager shall be responsible for review, analysis,
and acceptance of Crossroads Software, Inc.'s performance and the coordination
of project personnel, equipment, vehicles and facilities and may issue all consents,
approvals, directives and agreement on behalf of the City called for by this
agreement except as otherwise expressly provided. Mike Kalberg, Crossroads
Software Inc. is the project manager for Crossroads Software, Inc. He will be
directly responsible for the administration and technical direction of Crossroads
Software, Inc.'s project activities to include project management, installation,
implementation, support services, software development and system setup.
Crossroads Software will have access to communicate with the City project
manager to coordinate the execution of the project.
1. % 1 Responsihilities q" th, e 0ty
The specific duties of the City in the implementation of the El Segundo Traffic
Reporting System are:
1.4.1.1 Provide the Consultant with access to the City for installation
1.4.1.2 Establish a workstation with a VPN or `GoToMeeting' connection,
with network access to the data server
1.4.1.3 Review and approve screen layouts and forms
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Agreement No. 6113
1.4.1.4 Review, evaluate and field test each installed module prior to
acceptance
The responsibilities of the project manager will include acting as a primary
contact for departmental personnel, scheduling for installation and training,
overseeing installation and training, troubleshooting, and any other functions
requiring implementing the Crossroads Software, Inc.'s software at the
participating agency sites. The specific duties of the Crossroads Software, Inc. in
the implementation of the CHP SWITRS Upload System are:
1.4.2.1 Install the Crossroads CHP SWITRS Upload System
1.4.2.1.1 Test CHP SWITRS Upload System module
1.4.2.1.2 Provide training and deliver module documentation.
1.4.2.2 Contact California Highway Patrol SWITRS Division and assist in
establishing the connection for data upload.
Either party may request changes to the Statement of Work at any time. Since a
change could affect price, schedule or other terms, the project managers must
mutually agree in writing to approve each change before amending this Statement
of Work. When Crossroads Software, Inc.'s price or completion schedule is
affected, the contract shall be amended accordingly in writing with a CHANGE
ORDER and incorporated into the Statement of Work.
The City and Consultant will exercise their best efforts to promptly negotiate and
settle any controversy or claim arising out of or in connection with the
AGREEMENT. The parties agree to first to meet in a timely manner in order to
reach a resolution. In the event that any dispute cannot be so settled, it shall be
settled by arbitration administered by the American Arbitration Association. The
decision in writing of the Arbitrator appointed by the American Arbitration
Association shall not be binding on the parties.
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Agreement No. 6113
System acceptance will occur in the following phases after training and functional
system tests:
• Certification of CHP SWITRS Upload System.
• Certification of output of collision data from the Crossroads Software
system for input into the CHP SWITRS System
• Final Total System Acceptance
Each functional attribute of the software, including system software, operating
system, utilities, interfaces, system administration procedures will be tested. The
Consultant will verify that all transactions with external systems are performing
as specified. Within fourteen (14) days after completion of functional systems
testing, the Consultant shall provide a written report to document completion of
the test and to indicate test results, problems, solutions and a schedule to
implement such solutions.
that the data integration to the court is completed. California Superior
Court — Los Angeles County project personnel will test the interface for
fourteen (14) days to determine if the traffic records are being exported
and delivered as defined.
1.4.5.1 Final System Performance Testing
The Consultant and City will then perform final system performance
testing. Crossroads Software, Inc. will perform a functionality test that
will ensure the functional operation of the software and data transfer
interfaces. Upon completion of the final total system testing, the
consultant will certify that the SYSTEM has passed the final system test
criteria. Final system test criteria include:
• Functionality System Test (software, hardware, and interfaces)
• Reliability Test (system "uptime")
• Performance Test (data input, searches, report generation, response
time)
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Agreement No. 6113
The Consultant shall provide written certification to the City's project
manager that the installation, training, and testing phase of the contract has
been fully completed and all requirements have been met.
1.5 Maintenance, and System Support
Crossroads Software, Inc., will provide the City and participating agencies
receiving the LICENSED SOFTWARE technical support, maintenance and
upgrades on an ongoing basis. Standard technical support consists of telephone,
email and online support from 08:00 A.M. to 5:00 P.M, Monday through Friday
PST.
1.6 Training
The following training is provided by Crossroads Software, Inc. as part of the
purchase of the SYSTEM.
.63 C11P SKIT S Upi ac System _....E'nd User Tr° i ing
Crossroads Software, Inc., will provide the City with one hour of training. This
session will deal with the configuration and use of the system.
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Agreement No. 6113
Cost 601
For:
El Segundo Police Department
Crossroads Software
210 W. BirchStreet, Suite 207
Brea, CA 92821
Number: CP 20-19
Item No Its Descrr tion, Quantity Price Taxable Amount
I Interface to Upload Collision Report Data and 1 $24,800.00 No $24,800.00
Documents to the California Highway Patrol
SWITRS System
Sub Total $24,800.00
Sales Tax 9.50% on $0.00 $0.00
Total $24,800.00
Thur,wjqy, Dec',ember 17, 2020 Page 1 qf'l