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CONTRACT 5417B AmendmentAMENDMENT NO. 54176 SECOND AMENDMENT TO AGREEMENT NO. 5417 BETWEEN THE CITY OF EL SEGUNDO AND CIVICPLUS, LLC THIS SECOND AMENDMENT ("Amendment") is made and entered into this 25th day of August 2020, by and between the CITY OF EL SEGUNDO, a general law city and municipal corporation existing under the laws of California ("CITY"), and CIVICPLUS, LLC, a Kansas Limited Liability Company ("CONSULTANT"). Pursuant to Section 35 of Agreement No. 5417 ("Agreement"), the Agreement's scope of services are amended to add the additional services listed in the attached Exhibit "B." CITY agrees to pay CONSULTANT an additional sum not to exceed $35,000 for the provision of such services. 2. Section 8 of the Agreement is amended to extend the term of the Agreement for these services to August 31, 2022. This Amendment may be executed in any number or counterparts, each of which will be an original, but all of which together constitutes one instrument executed on the same date. 4. Except as modified by this Amendment, all other terms and conditions of Agreement No. 5417 remain the same. [SIGNATURES ON NEXT PAGE] AMENDMENT NO. 54176 IN WITNESS WHEREOF the parties hereto have executed this Amendment the day and year first hereinabove written. C("'Vol- EL SEG DO " Llaa ( +0 f11SOk.' cott Mitnicl�„ ity Manager ATTEST: 1A jcyCr ra ever, Cler APPROVED AS TO FORM: \ I r for Mark D. Hensley, City Attorney CIVIC PLUS LLC � /ora. ` , ` � J ( ( Name:' Amy Vikander Title: Vice President of Client Services Taxpayer ID No. 48-1202104 civicplus 302 South 4th St. Suite 500 Manhattan, KS 66502 us Ship To Tracy Weaver EI Segundo CA - CivicClerk SALESPERSON Mario Morales Exhibit B AMENDMENT NO. 5417B Quote #: Q-10851-1 Date: 7/31/2020 1:23 PM Expires On: 8/31/2020 Product: CivicClerk Bill To EI Segundo CA - CivicClerk Phonei EMAIL I DELIVERY METHOD PAYMENT METHOD X morales@civicplus.com Net 30 Exhibit A.1 - Statement of Work QTY PRODUCT NAME DESCRIPTION PRODUCT TOTAL TYPE 1.00 CivicClerk Ultimate Package Ultimate Package - Max Number of USD 0.00 Boards: 15 1.00 P CivicClerk- Ultimate Annual Fee CivicClerk- Ultimate Annual Fee Renewable USD 10,080.00 4.00 ( CivicClerk Consulting (1 h, virtual) CivicClerk Virtual Consulting One-time USD 699.36 4.00 CivicClerk Configuration CivicClerk Configuration One-time USD 1,953.00 2.00 CivicClerk Virtual Training (Half Training (Virtual) - half day, up to 4 One-time USD 1,395.00 Day Block) hours 1.00 CivicClerk Design CivicClerk Design -- includes 2 Agenda One-time 'USD 488.25 templates, 2 Item Report templates, ° 1 Minutes template, 1 Agenda Script template 1.00 CivicClerk Custom IdP Integration Custom IdP Integration Package Renewable USD 0.00 Package Custom IdP Integration Annual Fee Custom IdP Integration Implementation Fee 1.00 CivicClerk Custom IdP Integration Custom IdP Integration Annual Fee Renewable USD 1,575.00 Annual Fee 1.00 CivicClerk Custom IdP Integration Custom IdP Integration Implementation One-time USD 1,464.75 Implementation Fee Fee Actual Investment - Year 1 I USD 17,655.36 Annual Services — Year 2 i USD 11,655.00 • 9 . 1 V. PD 06.01.2015-0048 Page 1 of 5 3 AMENDMENT NO. 5417B 1. Performance and payment under this Statement of Work ("SOW") shall be subject to the terms & conditions of the Agreement by and between Client and CivicPlus, to which this SOW is hereby attached as Exhibit A.1. 2. This SOW shall remain in effect for an initial term equal to 365 days of quote above. In the event that neither party gives 60 days' notice to terminate prior to the end of the initial or any subsequent renewal term, this Agreement will automatically renew for an additional 1 -year Renewal Term. 3. Actual Investment - Year 1 will be invoiced at signing of this SOW. 4. Annual Services shall be invoiced on the date of signature of relevant calendar years. Annual services, including but not limited to hosting, support and maintenance services, shall be subject to a 5% annual increase beginning in Year 3 of service. 5. CivicPlus will use commercially reasonable efforts to perform the Services in a manner consistent with applicable industry standards including, maintaining Services availability 24 hours a day, 7 days a week and responding to Client's requests for support during the hours of 7:00 AM to 7:00PM CT, Monday through Friday and any critical support requests 24 hours per day, 7 days a week. 6. Client shall have sole control and responsibility over the determination of which data and information shall be included in the content that is to be transmitted to CivicPlus. Client shall not provide to CivicPlus or allow to be provided to CivicPlus any content that (a) infringes or violates any 3rd party's Intellectual Property rights,' rights of publicity or rights of privacy, (b) contains any defamatory material, or (c) violates any federal, state, local, or foreign laws, regulations, or statutes. 7. The service(s) are provided on an "as is" basis, and Client's use of the service(s) is at its own risk. CivicPlus does not warrant that the service(s) will be uninterrupted or error -free or unaffected by force majeure events. 8. The Client will be invoiced electronically through email. Upon request CivicPlus will mail invoices and the Client will be charged a $5.00 convenience fee. V. PD 06.01.2015-0048 Page 2 of 5 AMENDMENT NO. 54176 Acceptance We, the undersigned, agreeing to the conditions specified in this document, understand and authorize the provision of services outlined in this Agreement. Client Name.f Scott mi.tnick Title: (74 -Manager Date: August 28,2020 CivicPlus By Name: Amy Vikander Title: Date: V. PO 06.01.2015-0048 Page 3 of 5 Vice President of Client Services August 28, 2020 5 AMENDMENT NO. 5417B Contact Information *all documents must be returned: Master Service Agreement, Statement of Work, and Contact Information Sheet. Organization URL City of EI Segundo v, vvr, ,I q n M,grg.„_........ Street Address Ext. Fax 350 Main Streetww..-.......... ...........................�._ - ....._...-.................�� ...._._..........�.. Address2 Email .-QISy.Clerk's Office ................._.........._.. City State Postal Code 90245 C�? Pluss provides telephone support for all trained clients p p pp nts from lam —7pm Central Time, Monday -Friday (excluding holidays), Emergency Support is provided on a 24/7/365 basis for representatives named by the Client. Client is responsible for ensuring CivtcPlus has current updates, Scott Kim. IS Ma paer 310-5_2 5_2 Emergency Contact & Mobile Phone �wwwww..w............. . ..... Emergency Contact & Mobile Phone pvr ' tv Clerk 11 310-749-6783 ....................mm _.... Emergency Contact Mobile Phone I* account _r ,N q o.org _ y ..__els—e Billing Contact E-Mail ]0- 24-232 ........................................._...._... __.31(�22-Q.7Q8 Phone Ext. Fax 35.0 Main 5.treet Billing Address Address 2 City Tax ID # 95-6000706 Billing Terms Info Required on Invoice (PO or Job #) State Postal Code A 94 . Sales Tax Exempt # Are you utilizing any external funding for your project (ex. FEMA, CARES) Please list all external sources: Account Rep Mr_ Mon@,[es Y[ ] or N[ X ] Contract Contact Email Mona F. Shillina mshill inaaPAsgVndp.ora Phone Ext. Fax �:A24..-.307 310-6J..5-0..5.2.9 Project Contact Email tyl yirla F. msh0lina(&P1Mun4pora Phone Ext. Fax 310-5.1 5--Q,529 V. PD 06.01.2015-0048 Page 4 of 5 M Addendum 1 to Exhibit A,1 - Project Development Division of Work Phase 7 — Introduction and Initial Configuration CLIENT RESPONSIBILITY Complete the implementation questionnaire Provide Word versions of your agendas and item reports Phase 2 — Initial Review CLIENT RESPONSIBILITY i Be prepared to schedule a call for system review Provide feedback on any needed changes Phase 3 — Final Configuration and Review CLIENT RESPONSIBILITY Provide a list of users Provide any additional feedback and changes Phase 4 — Training CLIENT RESPONSIBILITY Ij Schedule a presentation for administrator training Schedule a presentation for end user training Phase 5 (As Needed) — Additional Services CLIENT RESPONSIBILITY Provide Word versions of your most recent minutes Provide a list of your Board/Council members Schedule a 30 minute call for minutes training Schedule a 30 minute call for BoardView training AMENDMENT NO. 54178 CIVICPLUS RESPONSIBILITY Create a production site request and assign a PL request in JIRA Reach out to Client to explain the Implementation plan Schedule and conduct a kick-off call with Client, if requested Once supplied Word versions of the agendas and item reports, configure the templates in the system Input questionnaire data CIVICPLUS RESPONSIBILITY Schedule and conduct a first look call with Client- Provide lientProvide any template changes needed to CivicPlus. CIVICPLUS RESPONSIBILITY • Enter user list with appropriate security settings Make necessary changes to templates and configuration CIVICPLUS RESPONSIBILITY Schedule and conduct administrator and end user trainings CIVICPLUS RESPONSIBILITY V. PD 06.01.2015-0048 Page 5 of 5 Once supplied Word versions of the minutes, configure the templates in the system Schedule and conduct minutes training Schedule and conduct BoardView training 7