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CONTRACT 5584A Amendment CLOSEDAgreement No. 5584A FIRST AMENDMENT TO AGREEMENT NO. 5584 BETWEEN THE CITY OF EL SEGUNDO AND IGNITED LLC THIS FIRST AMENDMENT ("Amendment") is made and entered into this 16th day of October, 2019, by and between CITY OF EL SEGUNDO, a general law city and municipal corporation existing under the laws of California ("CITY"), and IGNITED, a Limited Liability Company ("CONSULTANT"). The parties agree as follows: 1. Pursuant to Section 33 of Agreement No. 5584 ("Agreement"), the CITY and CONSULTANT desire to include the scope of services in Exhibit B. The CITY agrees to pay CONSULTANT an amount not to exceed $50,000, for the services stated in the attached Exhibit B. 2. The parties also desire to extend the Agreement by one year, so that the Agreement will now expire on November 19, 2020, unless either party terminates the Agreement pursuant to Section 14 of the Agreement. 3. This Amendment may be executed in any number of counterparts, each of which will be an original, but all of which together constitutes one instrument executed on the same date. 4. Except as modified by this Amendment, all other terms and conditions of the Agreement will remain the same. [SIGNATURES ON NEXT PAGE] Agreement No. 5584A IN WITNESS WHEREOF the parties hereto have executed this Amendment the day and year first hereinabove written. CITY OF EL SEGUNDO IGNITED LLC 4cott—hfitn�ick,4f-%Ivly Ctly #WAt?tf-- free Bandy, , City Manager VP, Brand Management & Opei tiolls AT"FEST: Tra y WP avul" City Clerk APPROVED AS TO FORM: Mark D. Hensl City Attorney P) Proposal EXHIBIT B CLIENT PROJECT EI Segundo Police Department ESPD Recruitment Project—Addendum b Agreement DATE 8.20.19 APPROACH In 2018/2019, the EI Segundo Police Department (ESPD) was seeking a strategic consulting and marketing agency to help develop a recruitment strategy and communication program to attract new officers and cadets to join the force. In the spring of 2019, Ignited developed a campaign strategy, creative and media plan to support this initiative. The campaign has seen success in terms of traffic driven to the landing page, as well as the number of qualified recruits. The ESPD has asked Ignited to extend the campaign into 2020. Below outlines the scope of work. Media Oversight and Analytics Ongoing media management inclusive of paid media planning and buying, monthly reporting and ongoing optimization. Our planning process begins with developing campaign Key Performance Indicators (ex. Reach, Website Traffic, Leads, etc.). Then, we conduct media consumption research (from published sources and syndicated tools) for the specific audience to uncover which media channels they frequent, where they look for jobs, and other related behaviors. We also take into consideration any historical learnings and opportunities for testing in order to maximize performance. From there, we develop a media mix and pull additional research on which specific publishers, apps, magazines, websites, locations, etc. best reaches the audience. Based on the current budget and 2019 performance, we would still focus on digital media channels such as mobile and social, while still considering Print and Out -of -Home. We would also provide targeting recommendations to make sure we are reaching the right audience (ex. Police Officers in the Los Angeles, Orange, San Bernardino, and Ventura counties) based on performance from 2019 as well as exploring new audiences. Once a plan is approved, we implement the plan and continuously monitor based on established Key Performance Indicators. Within digital, we also optimize based on various levers (creative, targeting, bids, etc.) We will also deliver a report monthly including tracked media delivery and performance with accompanying insights and recommendations. PROPOSED 2020 PLAN MONTHS LENGTH OF TIME ACTIVITY Mid -February to Launch 1 month Planning Mid -March, April, Mid -May 2 months All channels on Mid -May, June, July 2.5 months Search only August, September, October 3 months All channels on November 2 weeks Final reporting . Proposal BUDGET & TIMING IN SCOPE: DESCRIPTION Media Oversight and Analytics — Fees Asset Resizing OUT OF SCOPE: DESCRIPTION PAID MEDIA Like 2018/2019, ESPD will pay vendors directly out of a separate budget. �f Agreement TdWITED TIMING ESTIMATE 9 months ! $ 45,000 2 weeks $ 5,000 TIMING ESTIMATE 9 months I1 $74,000